Kung Fu Oriental Buffet in Spelthorne

Chicken was raw and the food was either warm or cold The crispy duck was more like a drowned duck it was so soggy Terrible food

DO NOT GO TO THIS RESTAURANT! Terrible service, cold food, lady behind the live cooking sitting on floor picking her nose. Manager rude laughed at us when we complained. Toilets terrible. Food stale horrific place

Went for lunch, revisiting after a little while, remembering it was pretty good last time. Unfortunately, now not so good at all. Firstly, Saturday lunch is expensive compared with weekdays, at £17.99. Although the selection and range of dishes is extensive, it's mainly cold or at best, warm, and the plates are cold. Most of the dishes had been out for too long, and consequently were pretty stale or chewy tasting. We expected better, and politely said so, but apart from a bit of 'stirring around' of some dishes, nothing was done. So we made a meal of sushi and fruit/desserts and left. We will not be back.

The food quality definitely need to improve Wanted to try as we just arrived to the UK but turns out food are not authentic at all Corn soup is watery The sweet and sour meat is way too sour to handle (maybe adapted to the UK taste) Fried noodles are tasteless The environment is fine but nothing else.

Booked for a group of 12 for a birthday party and they “IGNORED the booking even though it was written in the booking book” (their words) we could also see the booking written in the book AND I’d been there IN PERSON two hours previously to confirm it was still confirmed. We then had to stand around for ages whilst they decided where to put us

Visited with family on a Monday afternoon. Lots of food selection which tasted yummy. Very good price at £9.99 also. Very good value for money. Some of the food could’ve been slightly warmer but overall we enjoyed it. Drinks weren’t that expensive either. Apparently they do more food and desserts at dinner. Can’t really grumble for £9.99 each for all you can eat buffet.

Doing some Christmas shopping so decided to go in for Lunch, £17.99 per person, every single thing was cold, food was not good, dry and tasteless,drinks were over priced. Will not be going back. Lots of much better places to eat in Stains, avoid this place.

Surly manager. Waited for staff at the steak grill hot plate- unmanned. Asked the manager twice if it was operating, no reply the third time he snapped ‘he’s coming’ I replied so is Christmas. Young teenager finally came out drinking a coke and playing on his mobile. Started to charge it and kept drinking. Finally approached me still drinking, no apron just the tee-shirt he was wiping his phone screen and glasses on. Didn’t wash his hands but lifted his top to scratch his back while nodding to let me know he was ready. I told him I didn’t want anything as he wasn’t very hygienic and he grinned 🤷🏻‍♀️ Mediocre, tepid food and poor service apart from the waitress and the man collecting plates. Annoyed that I didn’t spot a red flag that the place was a quarter full on a Saturday night while all the other restaurants were buzzing. Toilet is stained and dirty.

Absolutely disappointed. Cold, bland, trays empty, no flavour, dry desserts. Absolutely avoid at all costs. 2nd time coming, thought because we came late last time this was why food was dry and empty but same again. Honestly don't waste your money. Worst buffet I have EVER been too 🤮

Went in to have lunch. 2 people £35. Pay extra for drinks. That's as soon as you get in the door. Fine. Until you taste the food. Food was dry/hard and tasteless. Dump loads of sauce on it and you have a taste. The trays on the buffet were not very clean. Food stuck to places. The noodles were stuck to the tongs you use to pick up, gave that a miss. The whole buffet was so unhygienic. We were starving, paid our money and ate what we thought was ok. But never ever to go back again. Waste of money.

Having reviewed this restaurant before with 5 stars and always been very happy during a total of 3 visits last year - this was the first visit in 2023. On a positive note: the lunch menu at £9.99 Monday to Friday is still great value - if not even better value now than before as prices for cost of living and eating out have gone through the roof. Choose from 60 dishes and eat as much as you like for the same price Five Guys charges for just a cheeseburger without anything on the side! Also a pint of Stella at £4.90 from the tap is excellent value - keep in mind it’s in most places now at least £6 for a Stella or similar beers. Out of the chosen dishes the pork, prawns and chicken were excellent - also the omelet, fried rice and Chinese noodles very good! The ice cream is still the desert to go for, it’s perfect! However… 3 things weren’t very good: a) both the beef in black bean sauce and the broccoli were rather hard and chewy, not tender and juicy as they should be - avoid! b) some of the plates and ice cream bowls were not clean - keep your eyes open! c) none of the staff seemed to be happy, nobody was having a laugh, nobody said anything more than the absolute bare minimum - why? Regards the often in other reviews mentioned temperature of the hot dishes: I think it was okay - everything was warm - despite not boiling hot fresh on a sizzling plate. No problem for me - I think that’s the nature of a self service buffet restaurant. So there’s certainly room for improvement. Would I go back? Probably yes - as long as it remains at the same price, maybe in a few months, but not immediately.

Awful experience. Soft drinks aren't included in the price and the prices are extortionate! The manager was unhelpful and rude. Practically said take it or leave it. The food was cold and the grill had no vegetables nor a proper meat selection. This place is a temporary set up designed to rip people off. Do not eat there!

Worst food in Staines, I wouldn’t recommend anyone here!!!! Cold and tasteless food.. I will not go there to eat even if for free!!!!

Went with family, after booking somewhere else, just happened to walk by, without checking reviews like we normally do, however the venue itself looked clean and lots of selection, why we changed our minds on where to eat. First dish for me was cold thai chicken, was it meant to be cold, surely not if in the same section as warm bbq wings. Went for some noodles and again cold. Not great tbf. Coated prawns weren't cleaned, however the other prawn dish I had, they were all cleaned, so stuck with that dish and it was good. Overall, the food was tasty and I would go again, when back in the area. Noted - maybe the dishes were cold from spoons being left in the trays, which meant the lids can't keep the heat in?!

Alla i gänget tyckte att maten var väldigt torr och väldigt kall. Stod att buffén skulle kosta 10 pund men kostade 17 pund =250 kr och ingen dricka följde med i buffén, det behövde man köpa på sidan av

Not good food was cold and completely tasteless and most of the dishes where empty we asked the staff to fill them up but all they done was walk away ,they are quick enough to take your money but not to fill up food service dishes so I will not be going there again

"I visited this Chinese buffet and I must say, it was an experience. The food tasted like it was cooked in a dishwasher and left out in the sun for a week. The sushi was basically a roll of seaweed with a side of disappointment. The fried rice was so oily, I had to use it as a slip-n-slide to get to the desserts. And speaking of desserts, the only sweet thing about them was the look on my face when I saw what they actually were. The atmosphere was also lacking, as the staff seemed to have been trained by robots with no sense of humor. I left feeling like I had just eaten a whole bunch of regret and a side of indigestion. I wouldn't recommend this place to my worst enemy, unless I wanted to seek revenge on them. In that case, this is the perfect place for them."

Food was tasty. Would like a bit more variety. Lots of fried potato and fried chicken. However very handy for my fussy partner. Could do with a bit more atmosphere

Worst Chinese restaurant ever, never go there... I am writing to express my extreme disappointment with my recent visit to this Chinese buffet restaurant. The beer served was undrinkable due to a sour taste, indicating spoilage. Additionally, two of the Chinese and Indian waitresses displayed a rude and unprofessional attitude. These issues reflect a lack of attention to quality control and customer service. I urge you to address these concerns promptly by improving your quality control procedures and providing thorough customer service training. Taking these steps will ensure a better dining experience for your customers and restore faith in your establishment.

This really is an awful restaurant. Nothing about it is good. The good is nasty, the atmosphere is poor. We left the food and went elsewhere.

The worst place to choose for a meal. Food questionable not much of a difference between the different dishes , customer service horrible. The staff is very rude don’t care about the customers after they charge you the money it’s your problem you came to...

16quid a head is too much for this level of quality, lots of dishes but most taste the same. Duck for pancakes comes as crumbs (possibly glow in the dark as well) we couldn’t be sure. Obviously it’s quick, but every time we visit leave...

£15.99 each to eat cold food! Although wide variety it was all cold. Beer tasted odd after barman scooped spoons of froth out of the glass, don’t think we’ll be going back

Total waste of money, do not go! Very disappointed 1- Food is very cold 2-Taste is disgusting 3- Customer service very poor, and not friendly at all Paid 24£ for myself and my son and the only things we’ve managed to eat was profiteroles I...

Great choice of tasty, hot buffet, Dim sum and duck very tasty Chocolate fountain was amazing! Friendly, helpful staff and a bar

such good value for £15.99 per person!! so much better than ordering a takeaway. they do so many different foods including some that aren’t chinese (chicken nuggets, yorkshire puddings, pizza etc.) and they also do sushi and have a great selection of desserts too. drinks...

Friendly welcoming staff went with a group of 6, food was lovely hot and tasty. All left with full happy bellys, we will definitely be back again. Thank you so much

Really disappointed went for Christmas Eve meal with my husband and son (he loves the choc fountain) previously liked it here and been several times over the years. We won’t be going back unfortunately. Most of the the food was either cold or barely warm...

Overthe years we been there a few times they can not decide what food they want to serve. For a Chinese buffet you get pizza pasta what looked like fish and chips spaghetti bolognaise and the staff ignore after you pay on entry. But they...

I would never ever recommend this restaurant to anyone in fact it would be best if it was closed down. Where do I begin. I had to attend my daughters Birthday party unfortunately for me the Kung Fu in Staines was the chosen venue. I...

The staff are always friendly & efficient. Oy £9.99 weekdays for lunch! They have a great selection of drinks both non alcoholic & alcoholic eg wines, beers, spirits & cocktails very reasonably priced! A pint of Stella for £4.30 (cheapest pint in Staines!) Only Wetherspoons...

Have been to this restaurant a few times and was impressed. But today I didnt enjoy it. Food was cold put me off as was only 1 PM so should have been hotter. The food was average. Best thing was the puddings. I wont be...

This place is a good concept and has got such great potential but I’m not sure it can ever work in Staines, places like this need to be busy to be good. A really huge selection of food from pizza, little sausages, chips, hot and...

I love chinese food but I have a very delicate stomach, has bad experiences with other restaurants and even food chains like Nandos give me a funny tummy but this place it's not only delicious but it's very clean

All you can eat buffet, available all day. Food was lovely, however, could have done with being warmer. Huge choice of dishes to suit most people. Although very mixed up. I would prefer different dishes together eg typically English.food, then typically Indian etc. This certainly...

DIRTY, OVERPRICED, RUDE STAFF Use to be good food, now it’s shocking food, bad customer service, dirty plates hair in food!!! Needs to be cleaned Should be closed down

Went for lunch with my daughter, friendly staff and quick service. Lots of choice available! Went back again after and will go back again this week

We went to this restaurant today and was very disappointed. We walked through the door, and was shouted at to come back and pay, we hadn’t even sat down. Then we were shown to our table by a miserable man who pointed at a table...

Unfriendly staff and terrible food. Too salty and cold and tasteless food . There was not one that actually enjoyed it . First and last time eating here

I took my daughter and 8 year old grandson to this restaurant yesterday. Was charged for 3 adults as 8 year old was tall. The man on the door was a sour faced he was so rude when I said my grandson was only 8...

varieties of food as expected at a buffet restaurant. I am a big fan of hot & sour soup & dumplings but that was disappointing. Rest food that I tried were tasty. They could do with more seafood options.

Food was cold. People need to tell them that oriental food are eaten when it is very warm. Will not go back if they don't adhere.

No vegetarian food but I went along with it thinking my partner would love all the meaty options. He said it all tasted the same & so much salt added to every thing it was inedible so that’s £30+ wasted. Interesting they charge you before...

Great Chinese / oriental buffet restaurant. Fantastic selection of hot dishes - anything you can think about… between my friend and me we had noodles x2, rice x2, pork, beef x2, chicken x4, prawns, mushrooms as main course. Everything was tasty and well prepared. The...

I can honestly not understand the negative reviews. Came here with my Mum and experienced absolutely fantastic value. Extensive dish options, it was actually difficult to save space for them all, not to mention he sushi, salad and dessert bar, topped off with a gorgeous...

The man at the desk was rude and said there was no room for me….I could clearly see there was lots of empty tables and this restaurant has a very large dining space/area…. He then asked is it just for you and I said yes……...

Used this a lot before the pandemic but has really gone down hill. Went in at opening time yet most of the dishes were cold.

cold or teped food served at below the law tempture allows no heating shall send a full report to the spelthorne council they take the money first as you enter no refunds

The food was so cold and you could hit it on the table and would not break and some of the chicken was burnt it was only 60% hot and was not hot enough and also tasted gross you could chew anything I would definitely...

Decided to try this restaurant in staines. Makes you pay at the door so the money is secure in the owners pocket. Food is cold and unsafe to eat quite frankly. Cooked meat cold when it should be maintained at 60 degrees this wasn’t even...

This was my second visit here, the 1st been 2yrs ago and what a difference. The food was cold, the place has some sort of fruit fly infestation and the meat seemed cheap. I'm surd the beef was from a tin and that the crispy...

We came here twice in a week as its cheap, good variety of dishes and comfortable. Drinks are also very good value. We had sushi, dim sum, classic Chinese and puddings. All were good, tasty and fresh. Would highly recommend if you're happy to pay...

Friendly, polite door/bar staff, very good selection of food and some unexpectedly good sushi, all for the hugely low price of £15.00. A decent bottle of Sauvignon Blanc was only £13.95 as well, excellent value. Some people here clearly are expecting fine dining, which is...

Went for lunch. Pay before you sit. £2.70 for a bottle of Coke. Food was cold, most dishes I tried were too salty. I actually felt sick. Surprisingly no crispy duck. It’s like having a pub with no beer. I would honestly say this is...

The food was tepid, plates stone cold. Choice of Chinese dishes very limited. If you like pizza, chips and cocktail cocktail sausage then you are in for a treat. Overall poor I won't be visiting again and I certainly would not recommend.

Came for dinner on Tuesday and was greeted by very friendly and helpful staff. £15 for the buffet was very good value, plenty of variety not just Chinese, also includes English dishes and Sushi. Drinks are expensive but maybe that's because I'm not used to...

Food is dry. Place is dirty. Staff are not friendly. Prices are not good. Parking is expensive. Range of food isnt good

Rank! You pay first so there’s no backing out! Place is filthy too. 🤮🤮🤮 food is just awful, salty, cold.

Perfect, im rarely going for this type of bufet but this was a good surprice! excelent food and many otions!

If I could give 0/5 I would! Absolutely soul destroying! But by the time you realise you have already paid and it’s too late!

Never expect much from a chinese buffet, however this one was £13.99 which is quite expensive and the majority of the food was cold. The curry's were nice but the meat not so good, the spring rolls were undercooked and lacked any flavour at all.Staff...

Lovely impromptu lunch here. Plenty of choices and everything tasted really fresh. Would go back again. £8 with unlimited food and dessert.

Well what can I say...such a disappointment of a restaurant. We had not been before and decided to give it a try. I was shocked that they asked us to pay £27.99 on arrival, they didn’t even say hello or tell us how it all...

I went to Kung Fu with a group of friends yesterday. We were not disappointed with the variety of dishes on offer and the ambience of the place. The staff are friendly and helpful and we all had a great experience. We will be back!

This is a basic restaurant where primarily bought-in items are prepared and served. A lot of Asian groups were eating there at the time we visited so we thought the poor reviews must be exaggerated and they were. Nice to be left to explore the...

I was down in Staines on business and walked by and fancied a Chinese as it had been a while.Paid my money for the buffet and then got shown to a table and had soup, dim sum and a variety of main courses.All of these were good and met my expectations so a second plate was required!A good experience all round.

I don’t think I have ever attended a buffet quite as bad as this. The food was COLD and wasn’t being replaced. The restaurant was very busy as it was the weekend and I was shocked that the waiters had allowed the food to be sitting out for as long as it has. What was even worse was that every bit of chicken I ate was not cooked properly. When I told the waitress she told me it was pink due to being ‘over cooked’ and dismissed my claims. Please take your money elsewhere as the food was awful!

The worst dinning experience I’ve had in a long long while, awful cold food that made me gag eating it, dirty toilets just all round terrible

Really not happy. Place was dirty, the staff wasn’t keen on cleaning the plates and we had to put them on next table. Some of the food was cold and luck of spices. Some people can’t drink tap water so they should have mineral water if they want a squash to drink (paying £2 for tap water!!!! Joke!!). Never had to go to restaurant and pay before entering, same with drinks you have to go to another bar to do so!! I will never go back there for sure. Next time I will remember not to go in somewhere where isn’t many people. Can’t really say many good things. I don’t think they have 100 dishes to choose from as selection wasn’t great.

This place is horrific. The food is salty and pizzas all soggy. All the food is barely lukewarm. The food is pretty much mass catered bought in frozen. It's really not a clean place either.

Walk in to be left in the reception area while staff walk past not really doing anything. Asked to pay first before being seated.... weird. And if you want to pay by card you have to go to the bar where there is WiFi...convenient as this is where you will be going for your drinks... yes you. No table service here.

My son and I went here for the first time tonight.

Waiting around for a movie myself and the Mrs decided to pop in and have a bite to eat @14.99pp, big let down! Front desk asked if we would like to pay before being seated. Either we pay before or don't. Anyway we was led to our table, i noticed a dirty napkin on the floor which the member of staff ignored. I noticed cutlery was on the water stain side of clean. Random selection of Yorkshire Puddings albeit the establishment is on quote a 'Oriental Buffet' with no option for a Roast. Food selection is plenty but is a big let down. Overly salty that applies to both rice dishes and meats. The Curry Samosas are 90% pastry I thought this selection also was out of place. The Sweet and Sour chicken selection was more on the sour side and like with the Samosas 90% batter.

Wish I had read the reviews before coming here!

Our first time here. Eat as much as you like “Chinese” restaurant that also has hard pizza slices, chips and reheated food that is barely warm and not good.

Came here for my Grandma's birthday and I was very disappointed with the quality of the food. The waiters were very nice. However, the food was cold, very overpriced and tasted horrible.

I went with some family members to celebrate a special occasion and I already found odd that they ask you to pay as soon as you enter the restaurant. We pay 45 for 3 people not including drinks. Once we helped ourselves we noticed that the starter was quite cold. We mentioned to the waiter that tried to remedy but without success. We then moved to the main course and the food was lukewarm. Some dishes were ok, but in the majority it was not good. I would not go back again.

I now see why you pay as you enter! For 5 of us £75 in cold blood then the drinks all had soft drinks another £12.50 got seated very quick and that was it! Not told to help yourself or about having to queue at the bar for drinks. The food is 3rd rate at best could have ordered a lot more from just eat and had it in our hotel room for a lot less than the £87.50! The menu out side stays there is Chinese, Japanese, Thai and a lot more This is not true there is Chinese and not a very great choice at that 1 pizza chicken nuggets chips. When asked to see the manager there no manager on tonight! Do not visit!!!!

Nice choice of food but restaurant is so cold, always a long wit for duck and pancakes but good chocolate fountain.

2 of us decided to have a Sunday dinner in Kungfu Oriental Buffet Restaurant on 28.07.2019, as we used to have, just or after the VUE Cinema. Unfortunately on this visit the food was not as good as it used to be. There was nothing special, just an avereage chineese buffet with some undercook food. I have to say we overpaid for the quality of the food provided. Not sure if we will come back again.

Terrible food. Inedible. Do not visit. Crispy duck with extreme grease running out of it. Overpriced for very poor quality food.

Food was not bad for a buffet style kids also eat for half price during the week chinese also the pizza was good as well

Food was good and plentiful which is normal for a buffet of this kind . The choice could have been wider and was really only what would traditionally be termed a Chinese buffet. I would have scored higher but the service what there was of it was poor, once we paid at the door prior to eating that was the last time we spoke to a member of staff, no one even checked on us between this and when we walked out of the door... not very customer friendly. Staff were more focussed on a very large school party than to check that my family was ok !

Decent choice but a lot of money for what it is. It’s more quantity over quality. It’s pretty good for kids as they get what they want but not the best tasting Chinese food. Does the job though.

My wife and I decided we wanted to find a buffet restaurant for dinner as the pub we originally went to was packed.

This is, by far, the worst restaurant I've ever been to. I normally don't like to complain about food but this time I felt the urge so that people aren't misled. The starters were ok. However, the teppanyaki and the sushi counter were disgusting. We asked for a salmon teppanyaki and the lady preparing it gave me a look as if I've asked for her wedding ring. We then got our *salmon teppanyaki* which included 4 super-thin shavings of salmon only to realise that it had gone off. This completely ruined my appetite and we left the place immediately. I would never visit this place ever again. Please avoid at all costs. It's just not worth it.

It's not amazing, it's not terrible. The food can often be hit and miss, but for the most part it's well-prepared and tasty. On the weekends, there's a dizzying amount of choice available and you'll be spoilt for options, but it can be very busy at peak times.

Visited the restaurant on a Saturday night as we were visiting the nearby Thorpe Park. The initial engagement with the front of house was unpleasant to say the least, as a group of six, we were almost made to feel unwelcome and additionally were asked to 'pay up front' the £14.99 for the buffet, a request I thought was strange but after taking my first sip of bland sweetcorn water (chicken & sweetcorn soup) I immediately understood why they did this. We were seated at a table after payment at the bar and not once asked if we wanted a drink. Never have I experienced food so tasteless, bland and stale at any restaurant and even more so, an oriental buffet. The far from aromatic duck, usually a Chinese speciality, was not shredded and more mashed with squirty hoi sin sauce, the prawn crackers were chewy and clearly not fresh (at least three days old) and the sweet and sour chicken balls were like Ikea meatballs in a bottled sauce. We had a laugh at the Aunt Bessie Yorkshire puddings. Would not recommend and will most definitely not be returning. 0/10

Me & my sister went here for lunch and it was amazing, they had a great variety of food and various dishes i didnt think of! It was also a bargain for £8 each!

Not sure on everyone else's reviews but when we went there it's nothing like what people are saying its lovely! Always well stocked with food very yummy and lots of choices, the chocolate fountain is yummy! Would recommend

Awful food, would not recommend or revisit. Food was water down, slimy, chicken uncooked and food bland.

Enjoyed a lovely buffet dinner here on a Thursday evening...lots of different choices and the decor is so beautiful. Second time coming and been to the one in Kingston a few times as well 🙌🏻🙌🏻❤️❤️

It's a Chinese buffet. Plenty of choices for 13.99 (we went on a Tuesday eve). Can't complain. Left so full I could hardly walk. Would come again.

This buffet was absolutely awful , to say the food was bland is an understatement. Most of the food you can tell was shop bought frozen food. Advised the woman of the customer feedback and she was just not interested which I thought was highly rude and unacceptable. Will definitely not be going back to this place. I advise anyone not to visit this eatery and waste your money there are far more better eateries to visit.

This place is cheap. About £15 for all you can eat. If you've had a few beers it's the perfect place. But the food isn't all that great. It's the type of chinese food you buy from Iceland. However, i like that type of food. There is a lot to choose from. Very good value for money.

We stumbled across this place due to a problem we had in Harvester. We will return food was good, staff were lovely and ti was nice and fresh. Thanks.

Absolutely disgusting, horrible service, found multiple pieces of hair in my chicken, mentioned it to the woman and was told that it’s hair off the chicken

We where grossly dissatisfied with this buffet. Food was bland, many dishes where empty. Big big mistake going there. Not worth £14.00 per person. Since when where “aunt Bessie’s” Yorkshire pudding part of a chinese menu. Never again!!!

What a delicious find. Having 2 fussy children with us it was a pleasure to find a selection of Chinese and English cuisine. Staff where very helpful and the food was amazing. Will definitely be back next time I'm in the area

Absolutely disgusting food it's all cold and tasteless beef smelt of dog food don't waste your money