Based on 1.035 opinions finded in 2 websites
Based on 1.035 opinions finded in 2 websites
Nº 78 in 238 in Spelthorne
Nº 4 of 13 Chinese in Spelthorne
Opinions
Ignore any bad reviews these people obviously have nothing better to do. I have been here over 50 times and have never had a bad meal. Thank you to all the moon in moon guys my favourite Chinese of all time xxx ❤️
Cara Prin . 2024-12-05
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Food selection excellent Staff can be rude … not all of them Atmosphere ok nothing special
Boo Boo . 2024-12-05
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Second time there, amazing food, polite staff and great place to be with family.
Hashem Jamalzadeh . 2024-11-30
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Food cold ,shredded beef worse than rubber .attitude very rude.would not bother again.
jacqueline punavija . 2024-11-26
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Starters was too greasy Chicken chow mein was burnt Chicken curry with rice were exceptional Staff polite and friendly They apologised for the food but still had to pay full price no discount
Jana Šimíčková . 2024-11-18
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A great find plenty to try all excellent
penny Andrews . 2024-11-15
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Best Chinese around staff, a fantastic. Food is the best Would highly recommend
John Morris . 2024-10-30
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Great value if you're hungry. We haven't been for a while, but still very good and such quick service.
Barry Alder . 2024-10-29
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Food was so so, some of it quite greasy, overpriced for what it is, £2.80 for a can of Diet Coke is ridiculous, came home from the meal and within the hour was in bed shivering with stomach pains, woke early morning to feeling sick, then spent the following day in bed with bad stomach cramps and sickness, you work it out, I won’t be returning !!!!
Steven Old . 2024-10-27
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Very decent food, excellent value for money and very tasty. My only criticism is that the staff seemed really unhappy, albeit they were very attentive.
Isabel W . 2024-10-25
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I eat out all the time every day all round London. This place felt very unwelcoming and stuff rude. I was told that I can’t order from the “all you can eat” menu as I was on my own, which is fine. So I had to order from the “normal menu” so long story short. I was served food in dishes the same size as the one served for the all you can eat buffet, which is small. Next to me was a family of 4 ordering from the buffet menu and they had same portion sizes as mine. Sorry but I believe the “normal menu” portions have the be bigger. Food wasn’t tasty, small portion old furniture and dirty old carpet.
you knowme . 2024-10-24
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This is a shockingly bad Chinese. The food is bland at best but mostly disgusting! The Women who managed / owns it is rude and uninterested which shows in the quality of food and her attitude. This is the worse Chinese restaurant we have ever been to. We live local so after an awful meal a month ago we have it one more try. BIG MISTAKE!!! The food is tragic!! Deep fried and microwaved homoginised flavourless stodgy muck! You also have to watch what they charge you. The whole experience is like they really don’t care! Avoid this restaurant like the plague!!!!!!
Andrew P . 2024-10-21
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We hadn't booked, but only waited moments, as a spare table was fetched and set up in a brightly lit, chaotic room. Service was a wonderful mix of smiley and surly efficiency. The food was fast to arrive, well prepared, very hot, and sometimes a little too oily or salty. Plates cleared, orders taken again and it kept coming - and coming! In my former Homer Simpson life I'd have risen to the challenge. Fun feast of fast, no frills fare at a fair price.
Chris Morris . 2024-10-19
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Went there last week and although the food was okay it wasn’t great. Staff wanting you in and out as soon as possible. BE AWARE: check your bills at the end, they tried to overcharge our group by £10 on drinks. Seen this on other reviews too! Manager at first refused to believe our party. Really poor practice!
PM96 . 2024-10-19
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A great buffet at £25 per person on a Saturday or £24 any other day of the week. The food was great, especially the salt shrimp. It was westernised Chinese food as opposed to authentic/traditional cuisine, which is the only reason that I can't give 5 stars. Moon in moon is a great restaurant, and the service is outstanding. I highly recommend you visit!
นายโดมมินิค . 2024-10-06
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Worse Chinese takeaway I ever had… vegetable chow main was not edible the noodles were part cooked not much vegetables and so tasteless…
Noeleen O'Hara . 2024-09-28
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Terrible experience. Table booked told there was a delay with our table. 40 mins after allocated time still not seated. No customer service or checkin, walked out. Appalling for a well regarded restaurant, no care for paying ‘customers’ appalled. What’s the point in booking a table!
Parth Patel . 2024-09-27
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Not been here for a while. But it hasn't changed. Still first class service and awesome food and really nice that the staff remembered me.
iain mcpherson . 2024-09-25
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Lovely staff, the sizzling seafood dish was good but very small. Definitely will be coming back.
Jason Ricardo Bossé . 2024-09-22
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Worst food I've ever eaten Service was poor. Food was actually so bad I had to leave. Was all frozen and expected better. Rude staff also.
Oscar D . 2024-09-19
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Me and my partner were staying locally and found this place last minute, we're not from the area so a bit of pot luck really. Lovely experience, extensive menu for an 'all you can eat' buffet option and great service too. Highly recommend!
Andy Dawson . 2024-09-17
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Burnt noodles not great sorry !!
james Gold . 2024-09-11
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Buffet menu eat as much as you like. Great food.
Darren Langley . 2024-08-14
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The food was AMAZING veryyyy delicious!! Food comes quick as wel ! Bit loud.
Ryley . 2024-08-09
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Have been coming to Moon in Moon for nearly 13 years and its always a great experience. Food is delicious, portion sizes are perfect to share multiple dishes between each other and the service is always exceptional. Takeaway is great.
SHPeter 101 . 2024-08-02
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Burnt food!!! Tasted disgusting A1 set menu was plain and bland. Unsatisfied Chinese meal. The noodles smelled awful of the burnt smell but they still boxed up and sold to me.
Sanushi Dambure . 2024-07-28
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Really enjoyed the evening meal here the staff are very friendly and helpful and the food was delicious. We were a large group and had the... all you can eat for £25 per person which was great as we all shared many different dishes. Good value and great service. Highly recommended.
Richard Attoe . 2024-07-27
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Although service was kind and efficient, the food was horrible.
Stephanie A . 2024-07-23
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Been several times, and I love the food and the atmosphere.
ray arnold . 2024-07-19
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Wonderful food, still gets really busy. Amazing starters!
Ian Jones (Ian) . 2024-07-01
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Busy, lively restaurant. Great deal on food. Particular shout out for one of the waitresses who took special care with an allergy in our party.
Sarah Inwood . 2024-06-29
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Went there today. Cost me £60 for 1 beer, mixed Hors d'oeuvres and duck pancakes. Seemed very pricey for what we got. We went to the toilet and they took away my dads beer which was half full and then wanted to not give us the seat back as if they wanted us out ASAP to free up the table. Terrible service and way over priced
Sophie Feighan . 2024-06-22
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Beautiful place, sumptuous food 😋 and lovely ambiance
Linda Opiyo . 2024-06-21
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Front of house don’t like attitude from one lady very abrasive not welcoming quite off putting shame as the food is good
Debbie Peake . 2024-06-20
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The food was extremely nice but the waiter was exceptional...
Maria Pastorella . 2024-06-13
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Food was poor, service appalling didn’t feel welcome at all. We were served wrong food and didn’t even make it to the mains. I won’t be going back especially when it was mentioned to them and still got charged full price without an apology.
Sarah Walker . 2024-06-02
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Service was excellent Food excellent Good evening all round 😀
Robert Barrowcliffe . 2024-05-20
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Always lovely food, great service
Bob Tate . 2024-05-07
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lovely food. All you can eat is great
Paul Shambrook . 2024-05-05
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Amazing place, service is excellent. We were served by Kim and he is the best person i have seen so far for customer service.
P Patel . 2024-05-04
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We had a takeaway, Very disappointed, tasteless and cold, chicken tasted old, threw most of it away. Won’t be going back.
juliatwickenham . 2024-04-28
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First time tonight at Moon in Moon for my son's birthday. Food was superb, service was excellent. Kim our waiter was very attentive and friendly. Will definitely go back. Lyn.
Lyn Diedrich . 2024-04-13
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Always first class food, and service. My absolute go to, taken various friends and family, all of whom now go there. A half hour drive but worth it
Tracey M . 2024-04-10
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We booked a table at this very busy restaurant a week ago. I couldn’t fault a thing. Food was served piping hot and absolutely delicious. There was so much to choose from the menu. Service was very quick, staff so friendly and polite. Nothing was too much for them. We could order as many times as we wanted and the staff served us with a smile. Honestly, I would highly recommend this lovely restaurant. We will definitely be going there again and bringing our friends too.
shma sharma . 2024-03-25
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Great in th past but last experience was not so good. The food quality has gone down massively. One member of staff was great but the management and other members were incredibly unfriendly and rude. The one star is for the one member of staff who was kind and accommodating.
Alan Procter . 2024-03-22
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All the food is good. The portion sizes are ideal for trying other items at the same time (2x people = 3x mains). Although it is all-you-can-eat don't order too much at one time, you can always add more dishes (and they do arrive quick!). Only order what you can eat as you can't take it home.
Robert Robinson . 2024-03-17
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Hands down the best Chinese I’ve had! There is so much to choose from on the menu. The portions are great, not too big or small. The food came out quickly and they didn’t mind that we kept ordering more. It was a relaxed atmosphere, not too posh so I felt comfortable. The wait staff were really friendly and eager to please. They also had a little chat with us which is always nice. I’m not too sure why there are some negative reviews, we had a fantastic time and will be returning
JR2696 . 2024-03-13
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Was taken here for my birthday, it was wonderful, cant complain at all
Lesley Cook . 2024-03-12
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It was overwhelming experience. The restaurant is surprisingly big. Staff was very friendly. Food portions were on spot. The meals were delicious. Service was fast. Great night out. I wish there was bigger drink menu(which includes cocktails), nevertheless we are definitely returning next time.
Ana . 2024-03-10
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Very poor restaurant. Staff very rude and cramped seating. When asking for food took along time to serve. This is a very poor restaurant with food having no taste. Never will I return here again.
David R . 2024-02-10
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Went here for a birthday meal. The service was very poor. Staff very rude seating very cramped. The food was awful no taste and little portions so asked for more to have enough for the party. Wouldn't go back here again really poor restaurant all round.
David Redhead . 2024-02-10
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To start with atmosphere awful with unfriendly staff attitude appalling, straight away felt very uncomfortable. Service rushed and slow if that makes sense with aggressive tones. Food very small portions so hard to keep asking for more of one dish and some dishes looked awful let alone the taste, no taste at all on some dishes, will never return again as a whole package unbelievable, low standards, such a shame as it was for a family meal.
Lorraine Redhead . 2024-02-10
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We came here for a take away last night, as we do every few weeks. As we were ordering, I noticed the prices showing on the till were significantly higher than the prices on the menu in front of me. When I challenged this, the lady told me “prices have gone up.” I replied not on the menu in front of me they haven’t. At which point another lady took over inputting our order at the menu prices for fear other customers were overhearing the conversation. I left feeling like I was being duped. Won’t return after that experience. If you eat here, check your bill against the advertised prices before you pay.
Just my opinion! . 2024-02-01
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Food was lovely at always but if you’re gonna charge £5 for delivery I would like the driver to deliver to my door instead of making excuses as to why he can’t.
Sean . 2024-01-30
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If I could give this place a higher score, I would. I've never eaten somewhere where I've received my food so fast and at such a high quality.
Shannen Phillips . 2024-01-22
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I have been coming here for 15 years! Always fantastic food and value for money. However for various reasons hadnt been since last Summer.....there has been some changes to the menu - Lamb dishes gave disappeared and my favourite Green lip Mussels have disappeared from the menu! The price has gone up now £24 midweek and £25 weekends (understandable due to cost of living) - mist disappointing change is no hot towel/wipe and no after eight mint when bringing the bill out!
johnrO8498CO . 2024-01-11
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Okay guys, let's get real here. The restaurant is pure chaos, the staff are fast and chaotic and the atmosphere is claustrophobic and at time invasively loud... but have I been dining here regularly since I was a child? YES. 2024 will be my 27th year of eating here, and I remember the restaurant from when it was still Chef De China in the 90's. The food is always piping hot and fresh as the turnover in the kitchen is so fast. This place is such a great option for "picky bits" when you want to try a little bit of everything. From the appetisers, I cannot recommend more the quick fried spicy prawns and squid - they are just super, and the chow mein vermicelli noodles are smoky and packed with veg and flavour. Sweet and sour king prawns are also ordered without fail on every visit! Crispy duck and pancakes never miss either. There are plenty of other places out there where you can have a more leisurely dining experience, but if you're just wanting to experiment and try new things, or are keen to return to classic msg-laden favourites, this is the place to be. So you won't get you typical 5-star service, but you will also want for nothing as the staff are all so fast and "on it", you can't go wrong. Tap water is served in garish plastic jugs and the plates are as old as me, but it really is good food and I'll keep eating here forever. Even with the recent price increase of price-per-person, it's still so worth it. It's a one of a kind place! (Side note, as a takeaway stop it's also elite. All the perks on the dine-in food without the chaos. Absolute winner!!!)
Harriet L . 2024-01-08
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Friendly and excellent staff. Food is amazing abd yummy. The groups can get loud and noisy. I usually ask to be sat upstairs if too busy downstairs.
anjam ifthkar . 2023-12-30
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Always very busy so worth booking ahead, food was amazing as always, usually just get take away but was nice to go in and choose from a huge variety of dishes, great value for money and service is 5 star
Andrew Pedder . 2023-12-29
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Beautiful food very good service highly recommended 👌 great variety 😀
Ann White . 2023-12-27
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Food was ok, but they take the menus away after you first order something then keep avoiding any eye contacting or only come to the table and say 'drinks orders only'. No actual buffet either, I just want to go up and get stuff myself as and when I want it. I don't want to fight for attention just to get another bowl of rice...
Dan f . 2023-12-26
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Go there and see for yourself it's bang on
Solomon Smith . 2023-12-21
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Great food very expensive cans of coke £2.80.
Thomas_ H_ Official . 2023-12-20
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Got severe food poisoning from eating here and had to spend the night in A&E. I mostly ate prawn dishes as I’m a pescatarian.Will defenetly not be returning.
Emilia Edelin . 2023-12-19
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I wish I could give this place zero stars. The staff are frankly rude and obtrusive; the food is not fresh and rancid. If I can offer one piece of advice It is never to eat here; there’s two curry houses within a minutes walk and 3 pubs……all of which will offer food 40000 times better than the reheated slop that moon in moon serve. DO NOT EAT HERE
Rdb221080 . 2023-12-09
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Amazing quality of food, especially all the fish dishes. Excellent and friendly service. Top quality.
rebecca jolly . 2023-12-08
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Service was a bit cold and abrupt on entry, the Singapore fried noodles (vermicelli) was nice and spicy and sweet n sour chicken was good. Chow mein was AWFUL and had a very burnt smell and taste - couldn’t even eat it so the whole container went in the bin. May return if I’m super hungry but wouldn’t recommend.
Lo Smith . 2023-11-30
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Brilliant take-a-way......been a regular for many years - bit noisy when you order, but the food is top notch and always delivered promptly and hot......good value as well
Andrew R . 2023-11-29
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A local Chinese restaurant that is right in the heart of the Sunbury on Thames community. Over many years of using the restaurant I am more inclined than ever to think it is all about speed and quantity of service over quality of food or experience. A shame. Having said that, it was, as is often the case, packed with paying customers.
Emily Williams . 2023-11-24
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Had Had lovely male server. Happy and good customer service. Other ladies not so much. Thought the 23.50 per head was a bit steep for what we received. The buffet style restaurants I have been to was more value for money. We were quite tightly packed in. But food eaten was nice.
Karen Townsend . 2023-11-17
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Great atmosphere, eat all you can menu. Love the starters
Steve Pratt . 2023-11-16
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A beautiful selection of food available , great service ,great food and an excellent ambience. Drove down from Blackpool to meet special friends on Friday , great evening and drove back . Well worth it 👏👏👍
theaamy123 . 2023-11-12
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Always busy which is a great sign. Food is always fresh and delicious.. Highly recommended..
Adam Bryant . 2023-11-07
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Away with work and it was decided that Chinese was the order of the evening. Had a quick look on Google and this place popped up as being an all you can eat but the food is freshly cooked to order. So off we went, a 5 minute drive and found parking behind the restaurant which gives an hours free parking but after 7pm it's free. We arrived at 6pm so got the hours free and went in. We hadn't booked and it was busy, but the lovely staff managed to fit us in and explained how it worked and off we went. Honestly I've never been in a Chinese restaurant where the quality of the food was so good and served so quickly. Everything was hot & tasty, and top notch. The staff were just brilliant, especially the lady with the glasses who recommended the hot and sour soup and it truly was lovely. If you're in the area, give it a go, you won't be disappointed. 🥂
Stuart Pridham . 2023-10-30
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Lovely staff stunning food make sure to book though or you'll sit outside the loos. But value for money and excellent environment
Adam B . 2023-10-13
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Not very big inside downstairs but Ihink they have another floor upstairs which they use when very busy. Toilets clean but small so if your a larger person like me it's a squash in the cubicle. Been here a few times now and food is lovely. Food always hot and plentiful. Gave 4 stars on the service because for our party of six some of our order we received was wrong, drinks were wrong and we had to keep repeating our order as the staff didn't understand. That being said, the food is excellent and we will still go back there even though we had a couple of hiccups.
Kizzy Augustine . 2023-10-11
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Had a takeaway with some friends... We chose Set menu F for 4 people... but several of the dishes were much too spicy hot for us...so unfortunately we had to throw most of it away...Enjoyed the duck with plum sauce,ribs,and spring rolls but thats all.
Sue Bedworth . 2023-10-10
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Went on Saturday for my 70th birthday, Very busy and noisy. Was not informed of the Starter option just the crispy duck. Pressured into ordering our main meals before we were ready. Before we had finished our main meal the BILL was presented to us without asking if we required desert or coffee. On leaving we noticed that there were a number of people waiting to be seated who probably had not booked. However the food was good. Would never go on a Saturday again. More bums on seats more money.!!!
Jill B . 2023-09-17
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Rung to make a reservation and the lady said the slot has gone and put the phone down, so rude
Lauren Healey . 2023-09-16
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Visited on a Saturday night I will say it was busy Service overall I found very over the top we literally had just sat down and got asked drinks and if we are ready to order when we had not even had time to open the menus about 30 seconds later another staff member done exactly the same thing not giving any time to breath and even speak about what we would like and it was like this throughout the evening it got to the point when we literally had staff hanging over the table ready to clear our plates and ask what we wanted next so overall quite disappointing Drinks I think are very overpriced I asked for a cider and at £4.50 I would not expect to get a can so disappointing mixers are close to £4 and wine for a bottle was £22 for nothing special Food was nice some dishes did let me down the duck was just mashed up did and not look overall that appealing seemed like it was just bought from Costco and cooked asap see pics I have taken Atmosphere was nice everyone having nice a good time maybe would of been nice to have a bit more Chinese decor
James H . 2023-09-10
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Really good food, nice people and really clean. Quick service and have everything we wanted.
Lucy Lines . 2023-09-02
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Lovely food, quick service nice atmosphere as staff are friendly and quick with food and drinks. Definitely visiting again. Busy restaurant with good ambience.
Christina Alexis . 2023-08-31
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Had a wonderful meal here plenty of very tasty food great value for money and 1st class service.
Eddie Wilson . 2023-08-27
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Had a wonderful tasty meal with my beautiful grandchildren of 3 & 8, they enjoyed the mussels , crispy duck , & lots more finished with yummy ice cream. My son & daughter in law enjoyed too. Will return
Paula Jeffers . 2023-08-26
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Been looking forward to trying Moon in Moon for a while and have to say it was brilliant. The food is delicious, especially the starters, and you can eat as much (or as little) as you like for £22. Service is also good, and there's a buzzy atmosphere from how busy the restaurant is. The main courses are a bit smaller than you'd get in most Chinese restaurants but that works perfectly if you want to try a bit more variety. All in all, I'd thoroughly recommend it, and we'll definitely be back !
Thomas Cassidy . 2023-08-25
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A regular here. Great all you can eat offer, but portion sizes are randomised (although you can order more). Service fairly alright. Noisy atmosphere. Only thing I’ve noticed on a number occasions is the service of drinks, they don’t open bottles at the table so unsure if you’re getting what you actually order. Other then that it’s edible!
Connor . 2023-08-11
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The staff are some what friendly! The food comes out within 5 minutes of ordering.. some dishes lack flavor.
L L . 2023-08-09
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I visited this place for the first time. Basically my partner invited me there without saying what kind of place it is. Due to childhood trauma, I'm afraid to try new flavors, so my date tries to help me overcome it. Thanks to the fact that the menu is so rich and it's a buffet, I could try many new things and not worry that I will only lose money if I don't like something. I tried about 10 dishes and I was delighted with literally all of them. the service is excellent as well. I will definitely be back to try out more flavors!
Luiza . 2023-08-07
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I live in sunbury for last 9 years , i bin getting takeaway from them on regular basis (every wkd) ,last night ma husband suggests we go and eat in this time with our 9 and a 3 year old so we did, food was good as usual comes out fast to so no complaints there , we asked for a bill and guess what they charged us all adult prices, I kindly said to the gentleman that bring out ma bill that my daughter is only 9 had a half plate of noodles he being to argue with me saying that shes an adult, ma 3year had still water thats all he had as hes is very fussy eater had chips before we left and that still water aint included on a meal also before i went in I explained to the waitress that he doesn’t eat , So just to make people aware make sure u check ur bill dont let them full you!
Sandra J . 2023-07-30
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We booked and it was busy on arrival we waited a short time to be seen to our table the waitress was helpful, you choose however much you want from the menu and if you are still hungry you can order more all for the set price
Brian Miller . 2023-07-28
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Great food friendly staff and excellent service
Brian Edney . 2023-07-25
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Great Chinese buffet. Table service but unlimited in what you order. Excellent food and service, well worth a visit
David M . 2023-07-09
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Food is ok. If....you need to feed big boys, you must come here. They will definitely enjoy it!!
Nothemba Goldstein . 2023-07-08
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Very good hadn't booked but they found us a table which looked like it was the only one available.
Jeff Barrott . 2023-06-12
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Although very busy, we had an excellent meal and the service was fantastic.
Ian Robinson . 2023-06-09
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Such fond memories of this place but sadly it didn't live up to them
Stacey mills . 2023-06-05
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Food, excellent, speed of service superb, but seemed to be rushed out
Steve Newland . 2023-05-23
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They literally can't get your order right. Every time there's an issue.
H. Lansdale . 2023-05-18
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Great place!! It was full of diners and the atmosphere was buzzing. The staff were really busy but I could not fault the service. The food was beautiful. We had the All you can eat menu for £24 each and it was well worth it. Nice size portions and we didn't waste a thing! Will definitely go back.
llullylisa . 2023-05-15
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Great food, and you can order as much as you want under their Buffet scheme. However, the 1 star is missing coz the some of the staff are not very warm and welcoming. At least I had this feeling.
V B . 2023-05-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Excellent food, very tasty, Vietnamese owner friendly but bit language barrier. Lovely wine, nice Chinese dishes, we had little cake to celebrate friend birthday.
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Tastes good Priced competitively Big portions. What else to ask for? Great!
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Delicious food, absolutely amazing staff and customer service…. SPOT ON 🥢🥠 thank you for being PERFECT 👌
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It's very expensive for a takeaway, you might as well go to a restaurant and have a sit down meal, also it's very average, not worth the price. They don't deliver either, better to have a better meal cheaper delivered than have this average food.
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I had a really poor meal here once before - but it was a while ago and I thought I’d try it again. Unfortunately, this time it was even worse. Szechuan chicken - a clear sauce with a few bits of Szechuan pepper. Otherwise totally bland with no discernible flavour at all. The chicken itself was dry, stringy and chewy - literally like leather and absolutely inedible. It had definitely been pre cooked quite some time ago. Even the rice didn’t taste fresh, and the vegetables needed salt. The staff were pleasant and polite and service was quick. Otherwise disappointed - definitely the worse Chinese cuisine I’ve ever tasted.