KTS Coffee & Sound in Medway

This place never fails when it comes to value for money, quality, and service. Lovely family run restaurant in the heart of Rochester. Lovely freshly cooked British foods. Great portion sizes. Very kid friendly too. Lovely friendly and helpful staff too.

Limited parking. Great food, great beer selection and great service. Steak was lovely washed down with a few cruzcampos. Friendly atmosphere. Would recommend.

Cancelled my order after waiting 30 minutes for it in Deliveroo. Would not recommend using this takeaway-I assumed they wanted to pack up or go home early hence why they cancelled

Loved the place. As far as looks is concerned it's ok. But the food is amazing. Very homey feel. Will be back Friday for round 2.

Hi...visited for a third year for a pre-Xmas lunch...and it all went a bit wrong. There was a mix-up with the menus (There were at least 3 and maybe 5 menus between Xmas, Sunday, Xmas special, Sunday special and something else, it was difficult to tell)...nonetheless, the table staff were great and the food was good, and these things happen...hey-ho. Then the manager who was walking the bar area, asked if everything was ok as he passed by, so we mentioned the menu mix up, expecting a friendly exchange, but instead he said that perhaps we couldn't read ?...he then pointed to a sign, that couldn't be seen behind one of the occupied tables that said that dogs couldn't go on the seats (We have 2 very well behaved small dogs for which we had brought seat blankets to lie on)...it doesn't sound that bad as I write this down, but there was no apology (first rule of customer service is always apologise for what's happened, even if it's not your fault), you could sense the arrogance of the guy and he even charged us for the extra accompaniments (basic vegetables) that were provided to fix the cock-up with the menus...he spoilt what was supposed to be our treat for Christmas and couldn't have cared less. I have never reviewed any where we've eaten before (as you can probably gather), but his attitude really got under our skin...and we're still talking about it now....needless to say, we're never going back.