Kiyoto Sushi in Hertsmere

Amazing Japanese sushi restaurant with a very high standard. One of the best in the UK – fresh ingredients, authentic flavors, and good service!

Excellent sushi I love it my favourite.

Very fresh. Rolls are generously size. As good as sushi in California

Ordered by phone for take away, using their website menu as reference. Easy to order, but it would have been a better experience if they'd have had product pictures on their website; I'm not an expert in knowing what every sushi product looks like... When I went to collect (and pay) I was surprised that the cost was lower than expected, only to discover that they'd missed certain items from my order. An apology was swift and sincere and the missing items were freshly created. The food was OUTSTANDING...!

The best Sushi in London..Incredible value..

Food was amazing as always love the staff there and everyone was really lovely given it was a busy Saturday night making the wait time not feel long at all.

Easy to order with a short waiting time for food. The sushi itself is top quality and the staff (especially Toby) are excellent and couldn't be more helpful!

Food is amazing, staff are all friendly especially Toby! 10/10 my favourite sushi spot in London!

Lovely food and excellent service

We all loved the crunchy roll! Best sushi we’ve had. Family friendly. Great atmosphere. Lovely staff. Definitely recommend.

Best sushi in the area. Love the salmon set, Salmon crunch roll the best!! Love everything I’ve eaten there to be honest’n highly recommend.

Pretty average. Expected a bit more for the price of things. Unlikely to come back here again.

We got a large take away order & it was ready for when we got there. All was delicious

If around this place is a must - best sushi

Very tasty food, made in front of you.

The food was so fresh it was heavenly. The restaurant itself is a bit cramped but the food is so worth it. Very nice service as well.

I order from here twice a week (I know sooo bad) but it’s so good!!!!

Simple’s the best ……… as always Yey again a delicious take away.

For the past few years, I have been ordering sushi from this place, and every time the quality has been top-notch with fresh ingredients and great service. However, on a recent order through Deliveroo, my food didn't arrive. The manager handled the situation exceptionally well and swiftly resolved the issue, demonstrating great professionalism. Overall, I highly recommend this sushi spot not only for their delicious food but also for their excellent customer service.

It is the best sushi I've had in London! But the service is not the best, if you don't have a reservation and manage to sit they will prioritise the people that has reserved over you making you wait even 30 minutes to order while you watch others eat. (on this opportunity we were sitting outside) Is not the staff’s fault at all, maybe they need to hire more people for the rush hours.

I was served by Layla, Elina & possibly Olivia but I don’t remember. They were super friendly and served with smiles. Layla likes drum and bass and Elina’s favourite dnb artist is “Chase & static”. Well done girls, great service xx

Great quality and great prices. Love it.

This sushi restaurant is so much better than the completion. I visited both on the same evening. The sashimi has body but is also delicate. Great choice and value for money.

Always good tasty food with a smile!

Really liked the service, girls were helpful and friendly to us, though it was busy they managed to find a place for us, food was really good as well. I would like to see more drink choices, but still very impressed! First time I went here, before ordered delivery and was always fresh & tasty🥰

Kiyoto never ever disappoints. This will always be mine and my boyfriends favourite sushi takeaway!!

workers giving nasty looks also looking at us then talking loudly about us saying we look like things and just being un polite and so rude and laughing at us and just made us feel really uncomfortable they wouldn’t smile and the workers are really unpleasant people , got our order wrong then they proceded to talk about it to eachtoher and say that what we was given is what we ordered when we know exactly what we ordered and what we said it is absolutely ridiculous

Fair price and quality, service is good

The minute I saw Eran the young lady who received us and seated us I felt that we had made the right choice of suchi restaurants in Borehamwood. She was very attentive and made us feel at home. Thank you will be back soon.

The sushi here is amazing and the staff are always so friendly and accommodating. We are regularly take out and dine in customers and we love it

We are regular customers and can honestly say have never had a bad experience. Better Sushi than some of the top London restaurants

Made a delivery at 18:36. Order will be with me between 19:36-20:10. Called at 20:17. Was told 5 minutes, give 5 minutes for driver (20:27) arrived at 20:45. Over 2 hours from the moment of making the order. Apology came up only after got upset when I called at 20:35. Tried to offer a compensation only after I told him off about it, didn't ask for money, and the gut on the phone started to forget his English and asked me to spell my name and all... I just closed the phone, I just couldn't be bothered. Great food, horrible customer service, the worse I ever experienced. For the amount of money they charge for their food I would be honest to say they need to stop hiring teenagers for minimum wage and make some effort into getting proper service stuff

Excellent. In time great food thank you so much x

Have been going to this place at least once a month for over 5 years. Absolutely incredible fresh delicious sushi. Never ever had a bad experience and would/do recommend it to everyone! Unreal

While the food is good and we are regulars, today's experience was pretty bad in terms of service. You feel duped. We asked for extra Wasabe & Ginger, - they did not even put the required quantity in the original box. They told us they'd put additional but none was there in the packaging once we reached home. This happened literally 5 mins back today. This was for my daughter and I really felt bad. My recommendation: Strict NO NO to the collection service + Never trust the staff and check yourself if they've put in the order box what you asked for.

Another great meal. Food excellent as usual :). Fast, efficient, awesome . Fresh ingredients always. Service with a smile. Happy New Year.

Beautiful Salmon Teriyaki and Salmon Crunch roll. Really good food and really good service. I ordered food to collect and was ready when I requested and still hot.

Love, love, love. The place is intimate, simply decorated but functional and clean. You can sit at the food prep area and watch it all being made in front of you. I loved sitting waiting for my food and watching things being, prepped, sliced and rolled. I found the whole experience just absolutely gorgeous. The food looked amazing and it tasted divine. Very reasonable prices and wonderfully, warm accommodating service. It does get busy so beware.

food great but pick up time was delayed due to store being so busy

Excellent service from the telephone booking with Toby to the collection with Kinneret. Really attentive staff. Great food and presentation.

Everything is nice and fresh,avo maki is divine the whole menu is divine ✨️

Food always excellent and staff. My son flew in from New York for his stag in England and on the plane he said to me mum ordered the food and I did and it was as good as it always was when he lived in the UK. Thank you so much love Lindsey Yishahau

Just wow! We really fancied some good sushi and, after looking at reviews, decided to drive the 30 mins to try this place out. Has to be some of the best sushi I’ve ever had. Fresh fish, perfect rice and friendly service. Definitely worth the drive and will 100% return.

The sushi & service we get every time at Kyoto is always great 👍. Would highly recommend!

The restaurant served rather small portions, but I must say the service was impressively swift. In my view, it fell into the category of mediocrity, neither particularly impressive nor disappointing.

Very nice place with lots of options for Vegetarians.

No.1 service. Tastiest sushi in north london.

Best Sushi in town must try... Highly recommended..! friendly staff Ambient Atmosphere special shout out to Sagar.

Had takeaway and as usual was made fresh, great value and very well made. The best sushi restaurant in Hertfordshire by a long mile!

We went to the Hatch End branch. Excellent sushi and food. Service good and very nice manager called James.

Errrr than ever! Delicious and efficient!

Fresh sushi and sashimi with a good selection of hot foods. The staff were lovely but it was clear they were all new so didn’t really know much about the menu but I’m sure it’ll get better with time. Recommended!

We were served my Tali, Molly and Amira it was absolutely excellent, the food was brilliant and the service too. Can’t wait to go back soon

Keneret and the whole team at Borehamwood are exceptional. My order is always correct, hot and yummy. The staff are so personable and make you feel welcome as soon as you step through the door

We tried at by chance and had not booked. We managed to get seat at the bar regardless which was great. The menu was varied and we enjoyed what we had. Sat at the bar, we could see the line of chefs at work preparing the taste food! Service could have been a bit quicker but they were very busy with take away orders as well but the manager was lovely and gave us good tips on what to try. Will be going again and trying the takeaway in the future too.

Very tasty food and very friendly staff

The salad was one of the best salads I’ve ever tasted

Food was really good and came out very quickly, waiter was polite and assisted us with making space for the platter (James), not too expensive. In general great.

Rarely have I been anywhere that is so good, so often. The food is exceptional but in all honesty what makes it is the ambience and especially the staff, namely Julia who is amazing. Thank you Kiyoto for you brilliance and for always giving us a great evening. xxx

Always a good take away service, food fresh and delicious

Excellent service and food in house and takeaway

Best sushi around!! The team here are absolutely amazing. They’re so helpful and so polite every time I order or go into the restaurant. They forgot something in my order today and didn’t hesitate to deliver the missing item. Can’t fault the customer service and the team! Smashing it guys x

always have loved the food only things disappointing is price and waiting time

The best sushi I’ve ever had. We get takeaway from here regularly, wouldn’t go anywhere else for sushi.

Decent takeaway choices and the staff were friendly and efficient. Nice to see see the chefs visible and you’re able to watch them prepare the sushi and they’re willing to chat with you and engage. This always adds a lot of value. Sushi was decent.

Always good here. What every restaurant should be, reliable, consistent and friendly. Chefs work hard and always to a high standard. We had an order of 27 dishes and Julia and Luke worked hard to make sure it was all present and correct. Never had a bad meal here and it’s always our go to when in the area. Just wish they’d deliver to Bushey next!

The food is beyond outstanding ! We are weekly and never had a bad dish EVER ! Honestly fantastic !!!

Great takeaway, ready on time (if not a little earlier, which suited us).

My favourite sushi place outside Japan!

Great sushi, freshly prepared from very high quality ingredients. Some interesting takes on sushi as well as the more traditional offerings. Great, friendly service.

Food is fresh but it the kitchen can not cope with the demand of busy local business. We regularly experience 1 hour + wait times which comes across as inefficient and/or pretentious especially for the high prices.

The second time we’ve had such disappointing food delivered. We very much enjoy eating in the restaurant but needed home delivery. The rolls fell apart as we picked them up. The ordered meal came without sauce & was extremely dry. In the restaurant it comes with sauce. The salad with tuna & salmon was totally full of tons of lettuce etc. one tomato, very small portion of avocado or the fish. Very very disappointing

Good food with some tweaks could be excellent. We popped in on a Friday for a takeaway. We ordered the dragon roll, rainbow roll, shrimp in tempura salad and seeweed salad. The food was well packaged for a takeaway. The rolls were well prepared aprt from some avocado slices too soft and not enough pickled ginger but the fish was fresh and tasty! The wasabi was also brilliantly hot. Even hubby not the biggest fan of Japanese food loved it. The shrimps were a big let down, unseasoned, not crispy and thick and soggy tempura. A careless and silly error which slightly undermined the meal.

Excellent quality of sushi as always when I come here. It’s the best around. The tiger roll is a must it’s amazing. Had several other bits too all of high standard. Very reasonably priced. Great service by all the staff members especially Jordene who was very friendly. See you again soon!

The best sushi in north London!!!! I am amazed! Good quality with amazing service. Giulia and Adelinna are amazing. They really care about the customers and they offer a high quality customers service. Thank you for being part of our community.

We regularly get takeaway from this place. The food is outstanding and the service is great. They must’ve changed the manager recently because the service and the standard of the food has improved in recent months.

I’ve been a Kiyoto customer for 4 years. The food si really tasty and they use fresh fish and veggies. While before almost every time I was ordering take away my order would’ve been wrong, lately they really improved their way of working. The other day I was served by Julia who is the restaurant manager and I had probably the best experience in Kiyoto so far. She is really friendly with a high customer service skills. We are happy to see her there every time we go for eat in or take away. Also our takeaway orders are finally right and the waiting time is not as long as before. As well there are no more delays.Well done

Been here a few times recently. Superb fresh sushi and very good service. Recommend the crispy rice salmon and the dragon roll. We will be returning regularly going forward!

Regular customer and would echo what many on here have said which is that the sushi is generally excellent but the staff are unfriendly and unhelpful to the point of rudeness. If there was somewhere nearby of similar quality I would switch in an instant

I have ordered from this restaurant on several occasions and each time it becomes increasingly frustrating placing the order within a time slot with a completely disinterested member of staff. Staff on many occasions can be an asset but unfortunately Kiyoto need to train their staff fully before letting them near a phone.

Ordered both ramens, both equally terrible, if I wanted plain chicken noodle soup I would buy it from tescos for £1. Skolding hot abd noodles like mush with absolutely no flavour. The first and last time I’ll ever order from here

Being a regular at Kyoto I’ve had such mixed experiences. At both, the food is great but when visiting Borehamwood there is an issue every time. Orders forgotten to be processed, long waits and very poor customer service. Although Mill Hill is further away I’ve had a great experience every time.

Delicious food, very clean and helping staff! I think it’s amazing that we get to see how the food is cooked Well done!!!

The food is always great and the prices (considering sushi is normally extortionate) is the main thing causing me to return. However, the staff are almost always rude and feels like they don’t want to be there

I'm sorry to have to write this but just picked up a takeaway from the Borehamwood store, using for the first time. All seemed fine until we got to the plastic container which had raw salmon for the Kyoto Crispy Rice with Spicy salmon and spring onion to find not one but two long black hairs!I have no more words

Fantastic sushi. Really fresh fish and well presented. Excellent takeaway , the best in the area. Love Kiyoto!

I have eaten at Kiyoto several times and each time I have forgotten to review because the experience left me in such a great mood. This time I am going to write this because Kiyoto deserves praise.On the last occasion, my fifth time, I was greeted personally by the owner of the restaurant, and while I enjoyed the food we talked about Japanese food. He told me about his passion for the cuisine and the philosophy he started the business with. I have noticed the superior quality of the fish they serve there, and it is the same every time. The service is attentive without being smothering, the presentation is always excellent. I have watched the chefs preparing the sashimi as I sit at one of the high stools by the counter and they are consistently excellent in the attention to detail.The prices are also right, the food is of a quality that matches much more expensive places, which is one of the things that sets Kiyoto apart for me.Highly recommend

Located in Borehamwood, about 5 minutes walk from the station. It is a very good Japanese restaurant. The quality of the food is excellent. The only down side is that is a small restaurant, so booking a table will be best.The value of the food are quite fare.

Love this place. The one in West hampstead is also brilliant. Lovely staff and excellent sushi. I wish they had one in East London ❤️❤️

Kiyoto. Hahahahaha what can I say. Going back seven years or so when I was a mere lad of twenty-four I had nothing. The cold was my home. The rain my shelter. Life wasn’t satisfied with me and I held a mirror to that.

The food is always good at this place and I highly recommend it. Service and ambience is fast and good as expected although it is solely for the tasty menu that you will visit this bar/cafe establishment.

The sushi and sushi chefs are the only reason we keep on going back. Service is terrible, poor, they rush the costumer to hurry up...

Great food and excellent service !!!We had a fabulous lunch of various sushi and sashimi items today at this Mill Hill restaurant. We live in London and are forever disappointed with the cost and portions at our local Japanese restaurants (Not fast food). Kiyoto's portions are not only extremely generous but were fresh and very tasty. Everything we ordered was perfect. The service was friendly, caring and professional.We'll be visiting again very soon !!!

Very fresh and tasty sushi and I strongly recommend coming here if you are in the area. Friendly staff too! Place is a bit small but counter seats are available on a walk in basis. Gets really busy in peak time so try to avoid if you can....otherwise a must!

Visited Kiyoto Mill Hill for dinner. The sushi is the best I have had locally in a long time, very fresh and tasted delicious. The prices are very fair too. Good, friendly staff, I look forward to visiting again soon.

Not a great place tbh, huge menu and they seem to do a lot of takes away - we had 2 hand rolls which were soggy as they hadn’t crisped the seaweed and the words “tobiko” and “sesame seeds” don’t seem they exist out here in the ‘burbs .

Please dont compare it to top sushi places like Nobu or Zuma, Sushi Samba.....still amazing fresh sushi you can get locally and it's so friendly ! Bare in mind it's always busy due to the fact people love it and it's.... pretty small.

I’ve been a regular here since it opened and I cannot fault the food or the service. They serve excellent sushi, and my kids love their Katsu curry. All the dishes are fresh and very well presented. My only criticism is they need much bigger premises as it’s so busy at times you cannot move. I’ve never had a bad meal or bad service and highly recommend them.

This really is the best sushi restaurant locally. Superb fresh sushi, good service and. It can get really busy and wait times for food can be long. There are not many tables here so eating in can be tough. Not the best atmosphere inside but as a takeaway it is superb.

I had lunch today in Kiyoto Mill hill,very good choice as one of friend recommended to me and I won’t regret. I had salmon sashimi as a starter ,followed by dragon roll,to die for it. Also the service provided by George was amazing,very polite guy,smiling,he took extra care of us, together Ariana too. Well done guys. We will be back for sure.