Kiss Me Hardy in Merton

Whoever owns this abomination should be ashamed. Apparently closing in June. Should be now. My god what a dump. Disgusting.

I booked a soft play party for my 1 year old daughter we went today I was absolutely horrified with level of service for what I had paid and what I received totally knocked me back the member of staff was incredibly rude rush of her feet and just didn't want to be I never told her to work here but anyway food was cold she did not tend to the party room to take our cake like mention on the phone and cut it when asked she rolled her eyes and kissed her teeth the room was filthy and we didn't have all our play time that was specified on their website absolutely without a doubt the worse place to do a party please avoid I was utterly embarrassed when my friends and family were questioning the state and catering if this party to think that they had told me they would host and attend to help and cater is a joke non if this service was received

Food took way too long to come out. One of our party didn't even get his and we had to ask several times for it. Turned out the order was forgotten and he it an hour after ordering and we'd all finished our meals. One of the party ordered something and was told it wasn't available about 20 mins after ordering. The deserts were no better. These also took an hour to come out which was quite funny as the late meal came out about the same time. There were clearly minimal staff on shift at the time. The man at the bar was taking orders, doing drinks, clearing tables and doing deserts (he told us when we made out upteenth complaint.) All in all a very poor experience. Food was OK for the money but the service let us down badly.

So it was My Friend child birthday and we came here in the wacky warehouse soft play! It was really fun but the red slide kept hurting people. My child got a nose bleed because of going down the slide and my friends children kept hurting there arms on the slide while going down. Please fix the red big slide it keeps hurting kids!

Kiss me Hardy has an incredible venue with so many options on food to eat!! I would highly recommend this spot to eat and socialise with peers!

We held my daughter’s 6th birthday party at the Wacky Warehouse above Kiss Me Hardy. Our experience was exemplary, they managed everything so well, it all ran smoothly and the kids had a great time in the soft play. Simple and splendidly done!

This is a great place for the kids to play and the puddings are amazing ! Nice little place for families on a budget. Ariane is one of the ladies that runs kiss me hardy kids play area and i have to say she is so lovely, shes amazing with the kids and so polite and kind and thoughtful , she rally makes the whole experience more special and truly needs a raise ❤️

Great place to visit with family ,good value for Money and Great deals. Very cheap drinks as well definetly recommend! We will return soon

Was not at all impressed The seating was all ripped or dirty could not find a decent seat. The tables were disgusting could do with a varnish or even replacement . The area where we sat had food on the floor of which the staff had not picked up even though I highlighted this. My Husband had chicken which was undercooked. Never again would we eat there

Been here a few time with the kids. Good place for children but could be a bit cleaner. They are a bit disorganized if you need a coffee or anything else if there more than 5 people this is what I saw the few times I was there, it is maybe better now.

Yuli was very nice, great prices and deals They have a nice softplay area to enjoy with the kids as well, very cheap prices for very fun time!

I had a great time at kiss me hardys the food and vibes was great, the lady serving me I think her name was Monnay was exceptional. She was very pleasant to us and made sure we had everything we needed.

Went Wacky warehouse with the kids on a miserable wet summers day and had a great time. Kids expelled all that energy they had and I got time to relax with a lovely mocha cappuccino made by Arif who is always smiling even when manning the madhouse with all us parents.

Lovely soft play, the children loved it. Arif provided a really warm welcome and great service. We will definitely come back again.

I came here at the Colliers Wood branch to bring my children to play and we were served by a lovely young girl by the name of monay if I recall, she was absolutely great and the service she provided us with was great too as well as the food, my kids loved it too!!!

My overall experience at wacky ware house was brilliant. The food was affordable and to great standard. The customer service was amazing, we had a young waitress take care of our orders and she made our experience smooth and uncomplicated. Would definitely recommend others to come here.

The food is really good and filling and the service is 10/10 and they got great deals almost everyday!

Good was lovely and hot, Staff were polite and Service was fast. i would deffo come back and eat here again x

Arid was very helpful and attentive and lots of fun for the kids great place to visit food was lovely great atmosphere

Food and drinks was good, the waitress Monet was attentive when serving us which was appreciated and overall a nice place for all the family.

Great food . Poor service. They used to keep stock of menu items so that mains like chicken parmigiana and Mac and cheese were in stock . For my past 3 visits they’ve not even bothered to check their inventory . Their menu states that’s Wednesday is Curry Day where you can supposedly get a curry and drink for 7 pounds . The staff member said ‘ sorry no curry today.’ I asked what they could offer as an alternative . Turns out they couldn’t offer any . The staff clearly don’t care. Surely they knew curry day is every Wednesday and that they should prepare ingredients beforehand? Their frozen yogurt breakfast didn’t have all the necessary ingredients for my past two visits . They’re always out of bananas . Sometimes one member of staff will tell you they’re out of coffee because the machine is broken . But then another member will be helpful enough to get you one from the coffee machine upstairs .

Sabrina was the supervisor and was extremely accommodating to our needs with a cheery attitude, patience and respect. She is a great asset to the establishment and even had one of our youngest sons want to offer a tip. Great morning welcome! Thank you

Very good food and drink deals! Staff very friendly. The menu has lots of variety, it makes it easier to go in a big group as there is a thing for everyone, even for kids and even babies, definitely a great place!

great service ! Very polite and courteous staff , I had such a lovely lunch with family here I’ll definitely be coming back more often. After lunch I took my two young children to the soft play area and it was very clean and such...

Great soft play area for the kids. The equipment is well kept and the staff are very friendly and welcoming. Drinks and snacks are reasonably priced. I have celebrated the birthday of my daughter last year when she turned 5 and this year my sun...

Great food and amazing goals. The staff is pleasant and knowledgeable. Wacky upstairs is a nice soft play for kids, where parents can enjoy a hot drink and watch their little ones burn some energy. The girls working here are very approachable and pleasant. Highly...

This is a very family-friendly spot, the staff were very understanding and nice and we all enjoyed our time there I would very much recommend coming here.

I came to kiss me hardy for my nephews birthday party. The organisation was great, food was very good and RF one of the gentlemen working here took care of us. He did an amazing job,he was very polite and funny! Definitely coming back for...

I hate writing bad reviews, but the food I had was the worst I have had in a Greene king! We wanted a bite to eat before we headed into central London, and chose this place for two reasons: 1.you can park for free 2.the...

Llovely cup of coffee much needed for a few hours with the kids in the soft play. Very friendly gentleman serving

Very lovely gentleman made me the best hot chocolate I wish I could take him him home best customer service

Very welcoming and great coffee, the kids loved it. Great location and great customer service, we will definitely be back

Went to the Wacky warehouse. The guy on service. Not sure of his name was great. Super friendly and attentive. He did not stop and always had his eyes on what was going on keeping children safe as well Serving customers.

First time here and twin boys aged 5 and they both really had a good time as soft play area was perfect for their age and great value. Staff are friendly and accommodating. Will come again.

Came to this soft play today and was impressed with the kids soft play area and value for money. Kids had a great time and well organised. Food downstairs looks good. Will come back again!

A gentleman upstairs was lovely, very funny and accommodating. Very helpful also. My son had lots of fun. Will be back

Wacky Warehouse is wonderful!! We had the absolute pleasure of meeting Nadeem and Racheal who were so lovely. The kids had the best time. And as parents of the birthday boy it was the easiest and most fun party we’ve had.

We attended wacky wearhouse today for the children to play, we was amazed at how welcomed we was by the gentleman behind the cashier register, he was very kind and helpful in assisting us to a table and making sure we was comfortable. My children...

Great experience, gave good customer service, will come back again. Very good employees and helpful :) Would come back again

Great place to take your kids. Very friendly staff definitely recommend it. Visiting this place for the past 4 years.

Amazing place with great stuff! Kids always having lots of fun and the atmosphere is quite relaxed and friendly. Highly recommended!

Great visit to Wacky Warehouse. Lovely gentleman helped us throughout. Would definitely come again! And recommend

Always lots of fun here and staff always friendly Kids always want to come. My kids want to book a party here this year

Very good value for money and good drink choices, good selection of cocktails. Nice staff definitely recommend!

My family and I had a birthday at the end of December and it was awful the worker Ariana was so rude had the cheek to shout at my mother and I in front of our party guests including the children We attended last weekend...

I don't really write reviews but after visiting Kiss me hardy, I would say this restaurant is amazing, my Family totally enjoyed the visit and they want to come back.

Very disappointed, I went today with my son to visit the soft play as we do every week. We were there around 2pm. The lady who greet us said we can’t come in as the session has been started, I asked how long it’s for...

Had a breakfast bacon sandwich. Nice Greene King pub, nice manager. Child friendly , pre Christmas event was taking place

Large party for friends including children. It was laid out fantastically, food orders were on time and great. Wine and beer great price. We didnt feel like we were imposing on other customers as they gave us own area to enjoy Christmas dinner. I would...

I hosted a wonderful Christmas Dinner at Kiss Me Hardy for 10 adults and 15 Children! I recommend this venue for any Christmas celebration, because aside from being a large venue which can hold large groups, they have a great Christmas menu with excellent drinks...

Great family friendly place to visit. Food was nice and the service was quick. Would visit again:) Thank you to the staff for giving us a pleasurable experience

Waited half an hour for scrambled eggs and waffles. We were the only people eating. I had to chase it up and the guy disappeared into the kitchen then never came to give me an update. It just appeared around 10 mins after that. Nobody...

Restaurant was half empty but waited 1 hour for my daughters food then waited another 20 mins for mine and my husbands food. No apology, no reason for the wait, asked for sauces and never got brought them. Tables full of empty plates, floors was...

Went there with my family for a meal, good selection of food and drinks and very cheap! The staff were very nice

Enjoyed my hot chocolate and snack from here really good staff are friendly chilled would come back .

Had a chicken Burger and it was Really good for the price ! The staff were very lovele and helpful.recommend

Lovely place, 3 levels to play so children enjoy very much, food was great and extremely helpful. Very nice experience

Arif provided excellent service. Food and drinks were great. He was very welcoming and friendly. Defo recommend going here and i’ll definitely be back.

Sharon and arif was very welcoming and made sure our food was perfect. I enjoyed my stay and whacky warehouse and will definitely come back here again. Thank you guys!!

Good selection of drinks and deals on food , good atmosphere and lovely staff, definitely recommend .

Amazing customer service from Arif so helpful and goes above and beyond! Don’t forget to grab yourself a hot choc he makes them to perfection!

Thank you to arif for an amazing party for my friend he is always so welcoming and happy and very entertaining and always good with the children

The customer service at the waky warehouse was brilliant! The guys running the place are very friendly!

Arif was v friendly and welcoming. It's fun place for our toddler and baby, 90 mins perfect session time.

Arif was very friendly and polite. He was welcoming and very helpful- kids absolutely lobe him! Would always come here with the kids :)

Arif was very helpful, friendly and the kids enjoyed themselves. Nice size soft play area and food was to a good standard

Had an early short trip with two kids Been amazing hosted by Arif and really looked well from entry till we left kids excited to come back Strongly recommend Thanks and appreciated

Arif very good customer service very polite and welcoming to us. Makes a very good hot chocolate We will come again

Arif was a great helper over at Wacky Warehouse.decent food and decent drink. WiFi very good and service top quality.

We was greeted by a very friendly host called Arif. He welcomed us and was helpful throughout the session. Kids enjoyed 😊.

Arif and Claudia were very helpful in all forms of customer service, especially Arif. Three cheers to them!

Arif was very helpful, helped out myself & the kids. Keep up the good work. Staff was helpful & attentive to all our needs. Me & the kids will definitely come back.

We go to Wacky warehouse often and stuff is always friendly and helpful and our son's birthday party 🎉 was also amazing specially thanks to Arif who made sure everything was perfect Thank you

Arif was lovely from the moment we came in. Gave all info on price and times etc. recommend coming here

We visited on Saturday at the end of the summer hols. It wasn’t too busy with plenty of room to sit at a table whilst the children played. Great to see balls in the ball pit here!Joanna and Arif both on-hand and helpful.

My son absolutely love this place. We always have an amazing time there. Arif and Joanna is always very kind and courteous with us. We absolutely recommend wacky warehouse in Colliers Wood ❤️

Arif and Joanna we're great hosts for my son's 6th birthday! He took lovely pictures for us. Thank you, we will be back again

Ist visit here after Covid and a little bit apprehensive. My children and I felt very welcome. Arif was also lovely, chatty and told us that if we order a coffee we will receive a free slice of lemon drizzle. The place was busy but...

Wacky warehouse Colliers Wood . The best place to bring the kids to play. Very affordable and friendly, Arif was very welcoming and offered us the best service whilst our visit . I would highly recommend you bring your family and kids here as you...

Arif was very polite and helpful. My daughter had a good time. Only the place could have been tidier. And it was of course very noisy with all the kids.

The place have very nice variety of shots and amazing deals!!! Definitely going back to get another taste

Came here with my nearly 4 year old. She had a great time. The soft play zone in a decent size and there’s a seating area for parents etc. Also decent sized car park (although gets busy at weekends). Staff were very friendly and helpful,...

Arif very friendly gives the best customer service very happy with service. My kids enjoy coming here overall happy with the service and place

Visited on a very wet Thursday in the summer holidays. Children had great fun and got to burn off some energy. Was welcomed by Arif on the front desk who was very welcoming.

Arif made us feel very welcome! He is one of of best staff that work here.Kids love coming here and have loads of fun. Good price! Dislike that fact it's gone up 50p however I understand due to everything going up.

Arif had great customer service kids had a lovely day thank youuuuuuuu for the great service . Would defo recommend

Had my nieces party here, Arif was friendly and funny, kids all had fun. One thing it could do with is air conditioning as it got quite hot & sweaty inside.

Arif great service at wacky warehouse 5 star service and very polite and welcoming thanks arif we are retuning customer and also told friends who have also visited recently and enjoyed there time here many thanks see you all again soon cheers

We had a play date for my daughter for the first time in Wacky warehouse. The place was very neat and kids enjoyed throughly. Arif is very friendly and would definitely come back again.

Arif is so warm and personable. Offered free cake with my mocha. The soft play area wasn’t too packed. My son is an only child, we came alone and he made friends with the other children very easily. I would definitely recommend this place.

I visited the play area for my daughters 6 bday and the staff member arif was so helpful and a cheerful he made the day a good experience with his customer service skills

Arif served us and was great! Coffee with a complimentary cake was a nice touch. Kids of course loved it and we will be back again soon!

Good option for a rainy afternoon (or a hot one given they've got air conditioning). The kids love the play area and had a great time. Very nice staff, Arif was really helpful. But the whole place is in need of refurbishment, the vinyl on...

Arif always friendly, greeted with a smile and accommodating whenever I visit with my children. 👌🏼

Kids had a wonderful time. Wonderful service from the lovely man this morning. Very helpful and the place was lovely and clean. Really reasonably priced and Will definitely be back before the summer holidays finish.

I have been visiting wacky warehouse for a very long time now. My son loves his visits here as do I, the hospitality is absolutely amazing I couldn’t fault. In particular a gentlemen named Arif, he is such a friendly member of the team always...

I take my daughter her very regularly and it’s always and enjoyable experience for us both. Staff are very friendly and welcoming, Arif in particular. From the moment I walk in feel very welcomed and assisted in any way.

Arif was very welcoming and great help when needed very friendly kind and attentive great place for children in holidays

Arif is great at the soft play..... Very helpful couldn't do enough, definitely coming back with the grandchildren

Arid was very good ! Friendly and welcoming ... kids enjoyed the soft play . Food was ok however the deals were good so fed 4 of us for 20 pound !