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3.0

Based on 57 opinions finded in 1 websites

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Nº 988 in 1129 in Fife

Nº 218 of 227 British in Fife

CUSTOMERS TALK ABOUT DISHES WITH..soupcoffee
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OpinionsNoteTripAdvisor573.0

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First time at the cafe, and I was disappointed, baked potato was dry even after adding two lots of butter, salad was bland and there was a slice of orange and chunks of kiwi fruit in it, don’t know why it was in there, luckily I noticed the kiwi fruit, as I have an intolerance to kiwi, I left the majority of the lunch it was awful, my partner had a sanswich which was really dry, didn’t look like there was any butter on it, if there was it was invisible. Definitely won’t be back

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Titch . 2024-01-13

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Was the worst breakfast i have had in a long time. Food was cold, fried egg warm and presentation poor

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Catherine B . 2023-09-06

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Lovely cafe. Good prices. Always have a scone with cup of tea. Scones are warm. Delicious . Staff really nice.

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Fee M . 2023-08-01

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Visited this establishment for lunch and found nice variety of food and drinks with prompt attention and table service. The garden centre is well stocked and laid out with everything you could possibly need. The one negative issue is that although the cafe is nice and warm the rest of the garden centre appears to have no heating and it was quite cold and the staffappeared to all be wearing their coats this resulted in us cutting our visit short as it was quite uncomfortable. Unfortunately when I was there about four years ago there was the same problem then . Kirkcaldy is a nice garden centre but they need to get the heating situation sorted out.

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Eric R . 2022-11-20

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I went here for the first time Friday and received great customer service. I returned Monday to make a purchase for outdoor garden equipment. The staff were friendly, helpful and the checkout was quick and easy. They have some interesting pieces as well beyond garden ware. I will be back!

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Andrewsteed . 2022-07-11

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Visited garden centre. I asked questions about plants and water feature , staff were most helpful and even too my purchases out to car for us x Great variety of plants more coming in as we were there . Would recommend 🤗

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pennysQ3924NP . 2022-03-11

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On entering the garden centre I was faced with three employees sitting on counter , once I had interrupted them , I was asked can I help you with no enthusiasm , I enquired if they had the product I was looking for . I’ll go and see shrugging his shoulders . No none in was his will you be getting them in , don’t know . He wouldn’t check or ask anyone . I won’t be back . Shocking service.

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O8113RXtoml . 2021-08-03

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The food was lovely in the cafe, however walking round the garden centre, there were weeds everywhere - it was really untidy and unkept. Definitely put me off going back - wasn’t enjoyable walking round. A lot of the plants had grown into each other too. Feels like it’s lacking in care and attention. Such a shame as it could be lovely.

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Beetroot78 . 2021-07-24

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We go to the Cafe often when we pass through Kirkcaldy and the food and service are always very good indeed. I have never written a review of the place before, but felt I had to this time because of the huge efforts staff have made to ensure their Covid measures are the best they can be - it makes such a difference nowadays if you can feel comfortable in an inside setting. Tables were well distanced, there's a one-way system, there is hand sanitizer everywhere, and there's an outside seating area. We will continue to visit this cafe in the knowledge that staff are working hard to ensure customers' comfort and safety.

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lolly2013 . 2021-06-28

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My daughter and I went on Saturday 22nd May 2021 to the Garden Centre , I laughed when we walked in because of the size of the checkout at the till, we had a lovely fresh lunch , the service was 100% the friendliness was 100% the quality was 100% the COVID precautions / table spacing 100%. We then went shopping around the Garden Centre for about an hour and then joined an enormous queue. The antiquated till was terrible , no scanner , then ran out of paper another wait , I was not laughing when I left. I will not let that spoil a great lunch and shopping, but do something about the till it caused the social distancing and COVID spread to be compromised

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Raymond W . 2021-05-24

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This garden centre had a great choice of plants at reasonable prices. There wasnt much they didnt sell for all your gardening needs but the paypoint is a disgrace. 1 person shouting out the prices and the other adding it up on the till. We were over 10 minutes and there was only 4 in front of us. By the time we got to the front of the queue there was about another 8 behind us so god knows how long it took them to get to the checkout. Will go elsewhere in future . They really need to get this sorted. Would hate to see how long it takes to pay for your items when its really busy.

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Elaine B . 2021-05-23

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Queue was almost to the back of the store. Long wait almost 30 minutes to get to the SINGLE checkout with what seemed to be 2 teenagers. It was like an episode of Open All Hours though not funny. One teen was calling out the prices to the other teen who was operating the single checkout. No apology for the wait. No customer service. I asked if the Manager could arrange a better checkout service for customers and was met with a poor response from the checkout operator, who said there was no manager on duty (on a Saturday???) and bizarrely, wouldn't even give me the name of the Manager. Supervisor, was of no earthly use whatsoever saying they can't do anything about anything as they only have one phone line. Totally pathetic in every way. Get with the times!

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graceandbel . 2021-05-15

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Dropped in for lunch last week ,tables were well spaced and staff were observing covid precautions . A varied menu so we ordered Tuna mayo Jacket potato , brie and pineapple Toastie and soft drinks . Very tasty but the portion of tuna was huge ,half the amount would have been fine . Certainly value for money .

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craigluscar . 2021-05-10

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I took my mum for a much needed break as she has spent alot of time in self isolation due to ongoing medical conditions. We asked for a coffee without chocolate sprinkled on top due to her diabetes. The coffee arrived with chocolate on top. I mentioned this to the waitress who took it back and returned with a coffee without chocolate, I asked if there was definitely bo chocolate remaining and was informed yes. My mum took a couple of sips and said she could taste chocolate. So I returned to the waitress who replied she scrapped the chocolate off , I suggested it still tasted of chocolate and that my mum is diabetic and could really affect her health and was told it does not soak into the foam on a hot coffee. There was no offer of replacement. My mum had a couple of more sips due to the waitresses reassurance Later that day my mum becoming quite ill. Myself and my friends over the last few months have used this cafe to support local companies at least 2 to 3 times a week, but since this incident I will not be visiting again.

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sharonjO6922LZ . 2020-12-17

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This experience was the most traumatizing experience of my life, I got a shock because i could not buy a garden in the GARDEN CENTER

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t_oii_manz_wet_still . 2020-11-17

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My wife and I popped into Kirkcaldy Garden Centre today and decided to have some food in the restaurant. We knew of course that they were participating in the eat out to help out initiative whereby the place would charge 50% of the normal price...

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GARRYS364 . 2020-08-04

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Very good food, service and cleanliness. Property probably due a makeover. A bit on the noisy side when busy. This could be addressed in the makeover.

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Neil R . 2020-02-26

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This could be an absolutely cracking garden centre... Unfortunately its that cold you don't want to hang around. I can understand now why it was so quiet, I would have love to have stayed longer but it was that cold inside it was unbearable to...

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McLauchlan1 . 2020-01-19

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Menu is confusing why not call it a full breakfast. Bacon was not freshly prepared, and black pudding was yesterday's. Had to go find a waitress to place an order.

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Marjory S . 2019-10-28

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Dropped in last week for lunch just before 12.00 only 8 or 9 people in . We were served quickly and were pleasantly surprised at the quality of the lunch .I had the ploughmans lunch which was superb. The portion size needs to be cut...

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craigluscar . 2019-08-08

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Visited the cafe/restaurant within the garden centre. Home cooked food, all very fresh and delicious home baked cakes. Quick service and friendly staff.

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Elmoboy2008 . 2019-05-26

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Have come here quite a few times and have never had any problems with the food..not fabulous but quite tasty and good size portions. The main problem is the whole cafe is very tired and dated. From the magnolia walls to the hideous blue contract...

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Debbie S . 2019-04-12

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I beg to differ that this is a vegetarian friendly cafe when the vegetable soup is made with chicken stock and isn’t advertised as such in the menu. I only found out by accident and am so glad I didn’t order it. Such a shame...

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Harrisparis . 2019-04-08

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Went in here for a coffee on way to Edinburgh. We ordered pancakes and coffee/tea. Pancakes cold although we had asked for them warm. To confirm this the waiter felt both pancakes with his hands. They then brought other stuff to the table and dropped...

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822lynnb . 2019-02-28

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Good for light lunch. We both enjoyed our jacket potato specials. Can also visit garden centre! Nothing special but very satisfactory

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Voyage730816 . 2019-02-26

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Dropped in for a bacon roll and pot of tea about 11.30 . Cafe was very quiet with only 4 other customers seated . The young girl was polite friendly and soon had our order within 5 minutes . There is a reasonable menu but...

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craigluscar . 2019-02-02

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Visited yesterday and had lovely enjoyable snack. I would recommend a visit. We had soup, choice of 2 homemade soups served with generous slice of bread and portion of butter. It was pipping hot and very tasty. This was followed by a homemade fruit scone...

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29dcm . 2018-12-09

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This is probably the most dated poorest place I have visited. Service is woeful, surroundings drab and food poor quality. Avoid at all costs

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Explore814313 . 2018-09-22

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The garden centre has a lovely cafe where you can have just a coffee, breakfast or lunch items and ice creams. Prices are reasonable and there is an outside eating area if weather is appropriate. Staff and service is efficient and friendly.

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lumleys_11 . 2018-06-09

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Have stopped here on several occasion when in the area usually for coffee and sandwiches . Table service, good helpings, fast service and food always lovely.

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stu992015 . 2018-05-06

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Staff nice, good selection of hot dishes to choose from. Table Service - good. Didn’t have long to wait to be served. (The place could do with a refurbishment, very dark furniture, chairs not too comfy.)

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69mags56 . 2018-04-10

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Coffee and scones mediocre. No raspberry jam. The staff were friendly enough however didn't like how they all lined up in a straight line across the counter keeping their eyes on tables etc, found this very intimidating but I assume it was because they were...

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Ninskins . 2018-01-27

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Nice restaurant with table service substantial menu with good food hot and cold.The main garden centre is very well stocked with probably everything you could need but the only downside was that although the restaurant was nice and warm the main garden centre was freezing....

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ericr149 . 2017-12-14

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Waitress service at your table, no queueing and having to juggle a tray. Huge peices of bread with butter and generous portion of soup. Tea. £12 for two. Other meals looked generous portions too. Parking. Shop where we bought Spring bulbs.

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Phyll60 . 2017-10-18

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Visited today for a bit of late lunch. We both had baked potatoes with tuna mayonnaise which was very nice. Hot potatoes and plenty tuna mix.

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DWSp58 . 2017-10-11

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We both have been here a few times, and love popping in from time to time, this garden centre has a great selection of horticultural wares, the plant section always looks as if they are looked after, and well watered, worth a visit.

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M7729KAmichaelo . 2017-08-03

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T The meal was very nice however it is very expensive. The staff very were friendly and helpful. the restaurant was very clean I just felt the price was a bit much.

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ShonaMenzies . 2017-08-02

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I was very disappointed to find there was no Gluten Free bread for a sandwich. - no room to keep the bread - REALLY! I was told I could bring my own bread & they'd make it up for me - I think not. They...

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768Christina . 2017-07-28

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Stopped here on way to Rejects have been before for coffee & always been good however this time was just average.Food was nice however service was not good had to wait on milk for tea which was not brought with food & staff were not...

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Annemarie M . 2017-07-20

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Popped in here whilst visiting the garden center for a coffee and a scone! Staff seemed more interested in chatting to each other the serving. I got a fruit scone! When was promptly returned as it was stale with hardly any fruit in it. I...

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Jackie S . 2017-05-23

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Great selection for lunch, all fresh produce, freshly prepared. Nice place to eat and have a nice coffee. Great cakes too

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cokeibm . 2017-03-24

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Popped in this afternoon for a coffee. After sitting for more than ten minutes, no-one came near us to take an order. Few members of staff visible. A waitress delivered cakes to table behind us but still didn't stop to take our order and moved...

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Margaret K . 2017-03-18

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Went to have lunch was really buzy but was served quick. Meals were lovely and portions were big .. After lunch went for a look in the garden centre I've never been so cold in my life it was freezing .we weren't able to look...

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Nellied55 . 2017-02-13

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I visit the garden centre regularly. Food is always good but a bit pricey. Staff are attentive and friendly. Always nice soup being served. My husband had the stovies and bread which he enjoyed. I had soup and bread. The coffee is the best around....

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maureen d . 2016-12-24

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It's quite expensive here, we have visited the harden centre many times and the wee tea room is nice. It's over priced to be honest, we mainly like to come when we want to buy the strawberry sauce!

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TheHoneymans . 2016-12-07

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Shocked by the price increases. Shame as their food is really good although the service can be really slow.

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Donna A . 2016-10-18

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A weekly treat for our group of 'oldies' is to go to a different place each week for lunch. Not just in the local area but in a 30 mile radius. The Kirkcaldy Garden Centre is one of these. As it our groups' policy to...

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Chuchihaschtli . 2016-09-30

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A better that average menu for a garden centre with friendly staff and reasonable prices. Ideal for a quick bite or maybe something a little more substantial.

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DWSp58 . 2016-07-25

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The food and service was great at the coffee shop at the garden centre but the kids toastie seemed a bit on the dear side at 3.50. My roll was cheaper. Fab wee play area outside. Didn't look round garden centre but from what I...

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OLK . 2016-05-22

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Thought this would be a good place to pop into for a visit. While the plant area was worth a look, the food we had was very disappointing. My split pea soup lacked taste and was watery while my Mum had a toasted tea cake...

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LAF05 . 2016-04-27

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When to eat with my residents very nice staff, lunch was a great , choice was very good bake potatoes were huge lots of variety

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fiona a . 2016-04-23

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We popped in for a light family lunch after buying out Christmas tree. We did not feel welcome. It took forever for someone to take our order and there was then a long wait for food. My food shod have been hot but it was...

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Alison923 . 2016-04-12

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Visited today for a quick lunch, all had the soup and sandwich it's quite expensive at £6.80 but soup was delicious and sandwich filling. Quick and friendly service. Will probably come back again!

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Rosemarythyme1 . 2016-02-17

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Visited for lunch on Sunday, freezing cold, lovely soup however very poor service and a very odd man roaming around scowling at customers but worse could hear how awful and rude he was to the young girls working in there. Surely the management would not...

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X13g . 2016-01-20

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Nice food, friendly staff in the restaurant. The Garden Centre itself inside is colder than being outside. The coffee is always nice and hot. Great for kids as they do children's portions. A bit pricey though but good.

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maureen d . 2015-12-28

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Food was quite nice. However, I Couldn't believe that I got charged extra for a pot of water to go with my tea. I have never been charged for this in any eating place either here or abroad. I usually order tea with a pot...

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1611966 . 2015-12-01

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Stopped off here on way home from Kirkcaldy. I enjoyed the Edam, Apple, celery and yoghurt sandwich on brown bread, while my husband had the bacon, Brie and cranberry also on brown bread. The sandwiches are different from the usual fillings. They tasted fresh and...

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helengG6372WQ . 2015-09-14

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