Kintan Japanese BBQ in City of London, Westminster - Phone Number, Reservations, Reviews

Horrific service by both Tamara and Sachin. When we arrived the girl from the bar on the first floor told us our friends were not in there and that we needed to book, our friends were there and waiting for us. When we sat down, Tamara rolled her eyes when I’d asked her for an extra 5 minutes as we had just arrived and not had a chance to look at the drinks menu. Slammed plates and glasses down, uninviting, careless, were too busy flirting and play fighting to get us our drinks that we’d asked several times over the span of an hour. It had even gone so far they brought our drinks out twice as they’d entered them into the terminal and forgotten about them. As if this wasn’t bad enough, we had never been to a place like this before, we have been to several establishments in London this weekend that had given us a run through their menu with great detail and care, they really did just not give a flying hoot. It was a mandatory service charge, which was absolutely not deserved. The food was nice, but the portions were not great for the price. Genuinely don’t think we got a four person meal, like I said the service was so poor that I wouldn’t be surprised if they didn’t bring out the full amount of food stated on the menu. Finally, I went to use the women’s toilets before we left which were filthy and overflowing with toilet paper. For £213.75, I’d go literally ANYWHERE else.

Very stupid service Weet beff ,expensive price I will not come back to this place Fiere out Stefan Pisu 🧱🧱🧱🧱🧱🧱🧱🧱🧱🧱🧱🧱🧱

We visited this resturant to celebrate a big birthday and had such a fun time. The vast menu can be overwhelming but Casia, our waitress helped us through it and we were not disappointed. Thank you for your expertise in choosing the right meal plan for us. We will be back.

Utterly superb meat feast at very reasonable price. Properly good bang for your buck. A treat for lunch today. Friendly, easy going staff

Good points: Food, by and large, was tasty. The fact this place is frequented by so many Japanese and other Asian people suggests it is authentic and decent. I also felt it was pretty good, based on my own experience living in Japan for many years. The green tea tiramisu was a novelty. I loved the crisp outer layer. The tea flavour was rather weak though. Could have done with a little more. Still very good though. Not so good points: Overall poor value – Portion sizes small. The chicken pieces for the grill were small, to the point of almost falling through the grill. Was almost like the leftovers from making the karaage. Service was not good. I appreciate they are busy and it is just after Christmas but the staff were miserable and inattentive and brusque when they did interact with us. Our desserts were sitting on the counter for 5 minutes, totally ignored repeatedly by various staff before someone brought them over. Took ages to have someone take our order and then, like London buses, another person came straight over to try to take our order again! Asked for tap water 3 times before we got it. First time, just didn’t bring it, second time apparently they didn’t have any glasses. Finally got it at third time of asking. The food was tasty so I won’t give up on this place just yet and will try it again sometime soon but it’s only a 3 star right now.

My recent visit to Kintan, a Japanese BBQ restaurant, left me disappointed. This isn't the first time I've felt rushed in an Asian BBQ joint – I had a similar experience at a Korean BBQ place before. At Kintan, the staff seemed more concerned about turning tables quickly than ensuring customers enjoyed their meals. They served us in a hurry, handed us the bill before we finished our drinks, and ushered us out within an hour. Considering we spent over £100, the less-than-pleasant experience was disheartening. On a positive note, a subsequent visit to a hotel bar - Radisson Blu Edwardian Mercer Street Hotel, emphasized the value of genuine hospitality. The staff there took the time to provide excellent service, allowing us to enjoy our drinks without feeling rushed. Regrettably, Kintan falls short in terms of customer service and overall dining atmosphere. The rushed service and lack of consideration for patrons make it a place I wouldn't recommend. It underscores the importance of seeking establishments that prioritise a more enjoyable and relaxed dining experience.

Was a great early evening meal, our daughter really enjoyed the mini bbq in the table and mixing the sauces. We slipped in around 4.30 and found HappyHour pricing, restaurant was busy but not full we went straight to a table no booking. As we left was certainly getting busy with a cue at the door

Our second visit to Kintan was just as good as the first. Fast, friendly service and fabulous food - even if I cooked it myself! Definitely try the duck. My wife is vegetarian and loves the halloumi as well as the cheesy corn. The kids love everything about this place, especially the smores for pudding. Our only gripe is that it is expensive for the portion sizes, and the cocktails are especially pricey, given that they're 80% ice.

We really enjoyed this superb experience. Loads if choices in what dishes to cook. The variety means you get to indulge your passions

This place earned the 5 star from us! Quick service, food quality was great Our hot grill plate was changed which was appreciated All the meats are seasoned/marinated perfectly! You should overindulge if you make it for happy hour Loved it and highly recommend!

Whilst Kintan is Japanese styled and to be fair is pretty good at it, it does not quite transport you to authentic Japan. That said the food is really very good and the restaurant a fusion of Japan and western influence. This is though a BBQ restaurant where slices of meat and vegetables are put before you to cook, at the table. The menu is well laid out, what the menu picture shows is, what you get. My Wife, Daughter and I went for lunch, choosing a selection from the set lunch and premium menus, with the Premium Meats worth the extra cost. Overall an enjoyable couple of house in a nice restaurant with ok customer service.

Where to start… the meat that turned up was completely unseasoned and didn’t appear to have been oiled at all, meaning it stuck to the grill repeatedly, which itself was nowhere near hot enough to cook the meat properly. Moreover, the quality of the meat itself was low and the edamame served was cold. Staff were hapless and repeatedly forgot drinks orders. They also made little effort to clear our table which was bursting with plates and therefore uncomfortable to sit at. I will never return to Kintan. A far cry from, and second rate imitation of, the amazing eateries found in East Asia.

I’ve heard so much great things about this place and my boyfriend took me here on a Sunday afternoon which was also happy hour so that was great. Entrance - During the day it’s hard to find as from the outside looking in it looks like a ran down Chinese shop, it could do with better decor but when we left it was darker so I took pics and it looked a lot better. There was also no one at the main desk so we was standing there for a while waiting to be greeted but someone eventually came! Food - Food was to die for. I even took some home. It’s nice because you don’t have to wait long because you’re cooking it yourself at your own pace so it was delicious. I also ordered some vegetable garlic noodles which were AMAZING! So so tasty! The ribeye steak was chef kissing good and the spicy chicken was sooo good and well seasoned! Drinks - my partner and I ordered a beer called Asahi and it was really nice we ordered 2 each. I also ordered a coke with a slice of lemon. It did take FOREVER to come though. We ordered it and saw the drinks sitting at the bar for ages and got it 15 mins later. It might have been busy but even so. I was so tempted to just go up and get it myself. Decor - Decor was nice, very modern and sharp. I wouldn’t change anything about it. Cleanliness - Very clean, the toilets were also very clean too. Customer service - Customer service was good, everyone was super friendly. I do feel it lacked staff as I could see everyone running around like headless chickens but otherwise, good. Everyone was pleasant. Overall - It was a great experience, my first time cooking my own meal at a restaurant, I would definitely return.

事前予約の上、家族で訪問。味は日本の焼肉とほぼ同じで美味しかったです。店の内装も綺麗でした。肉のメニューは充実してました (やや高い印象でしたが)。締めに食べたいラーメンやクッパがあればいいのにと思いました。 サービスはやや残念。呼ばないと席まで来てくれず何度もキョロキョロして呼ぶ羽目に。フロアには何人もいるのに。サービス料を会計時に上乗せするのであればもっとしっかりしたサービスが欲しかったです。

Buono e piacevole risto giapponese. Molto originale l’idea delle braci presenti su ogni tavolo per la cottura dei cibi (ed anche per qualche dolce). Servizio buono e costo ... adeguato! Consiglio questo risto, da provare.

I booked for 1.00pm. I rang at 1240 to say I would be there at 1.15pm. There was no reply. I left a message. I arrived at 1.15 to be confronted by a very aggressive, angry man who almost physically ejected me through the door, all the while shouting at me unintelligibly. One of the grimmest and most bizarre experiences in 50 years of visiting restaurants. Stay away...you have been warned

Very yummy friendly Japanese bbq experience. Waitress was friendly and food came out fast. Portions are generous for sides. Egg drop soup was not great. The garlic friend rice was very good. Chicken was excellent. Lychee rose cocktail was very good. Kids had a blast.

We used to lunch regularly at Kintan - great food and great service, one of my regular go-to restaurants when friends were in town. Went back there recently after a long break and was shocked at the decline in service and food quality. Awful, and I will not be going back to what used to a favorite.

I really enjoyed visiting here for a double date. We got the set menu that was about £32/person. The starters arrived in less than 5 minutes and were all tasty in good portions. Then the meat, prawns and vegetables arrived to grill with rice and noodles and I was worried it would be too much!! But it turned out to be just the right portion for all of us (a mixture of small and big eaters). The s’mores at the end were a nice touch. The grill was nice and hot so it was quick to cook the food. There are quite a few comments on bad service but for us the service was quick and friendly, with lots of staff around to ask for help if need be. I would recommend it! It was a fun evening.

Booked here for partner's 60th birthday as part of a Japanese themed day. We chose the lunch bbq x 2 - 4 meats for £18.50 which included soup rice and salad. The soup, rice and salad all came out very quickly however when the meats...

We chose a set meny. Swift service, good food, absolutely nothing to complain about. Will definitely come back.

We were a group of four that were eager to try this eatery in particular. We ordered a big number of dishes to sample and enjoy. Unfortunately, the majority of the meal that was ordered tasted the same. The portions were teeny-tiny and didn't even...

I was booking a table for 7 people !! When we arrive a girl rode and impolite was near to fight with my wife!! I carry on but the food and service was worst and horrible I understand you don’t like tourist!!! Bug clean the...

I'm not usually a fan of cooking my own food in a restaurant but the food was good and the ambiance was lovely. Staff were really friendly and the lady that was front of house took the time to chat to us while they set...

We had a similar experience to Sheryl A listed below. Terrible shambolic service, we had to go and find a waiter to bring us a menu after being seated. Then again to get them to take a drink order. We wanted sake, and were told...

I have always loved kintan and we've been to both kintan oxford and holborn. But the service was really off tonight: *grill problem - we were told several times it was working fine but it was tooooo slooooow to cook. After asking for the nth...

I eat out a fair amount (pandemics excepting) but this was the most fabulous dinner and dining experience I've had in years. The food comes prepared but uncooked, with each table in the restaurant equipped with its own grill type thing set into the table....

Was looki;g forward to eating here with my family, when we arrived, no one was at the front and after waiting and calling for a while, my mother went downstairs to try to find the staff. An Eastern European woman was their chatting with someone...

Found by chance on the net and so glad we did! We had such a good time last night, the food is very tasty and so it’s original the fact you can cook it for yourself! We have been served by a very friendly and...

Menu has a good selection and the ambience is good and tables are nicely spaced out. Staff very helpful and cheerful.

I ordered 2 different set and a gyoza, when he asked me about the gyoza, I said cancel it. When I got home I immediately looked at the receipt without my glasses. And read Gyoza. I called straight away, He answered, I said "I ordered...

We had a lot of fun eating here, it was a very interactive experiences and the food was delicious. Specifically we were waited on by Shoain who was extremely sweet and attentive, even went the extra mile to give my friend a desert with a...

Best place to enjoy a nice dinner, Niyati gave us best service 10/10 and very friendly. All meat so good and nice wine and sake. We will be back for sure

A wide selection of meats/poultry and vegetables to pick from, the side dishes are also very nice. The staff are attentive and the seating is semi private and spacious.

Steamed Riced was good condition and we were really enjoying it with meat. Champagne was so good. After reopen, we would like to visit there again.

All the food was amazing and the staff are so friendly and welcoming. We will definitely be returning. PS: they come round every 10/15mins to take orders so don't worry about having to call someone over. As they are always there once your plates are...

lovely staff and service! I went for my birthday and they even surprised me with a free cake😌 thank you team for being so kind and thoughtful... also did I mention the food is delicious and great value for money?

We went there on a Sunday to enjoy the all you can eat, all the staff was spot on and attentive, in special Maria (from Russian) who was awesome. Food was really good aswell. I told all our friends how good it was the experience...

The food was very tasty and I appreciated the great service, although very busy, they were very attentive! Definitely coming back

Our second visit this year, still very satisfied with the food and service. Very good value of the Happy Hour on a Monday with a pint of beer of £3 and loads of dishes on a discounted price. Even better was they still offer the...

Great place for catching up with old friends. All tables are partitioned and staffs are all wearing masks. Feel very safe. The bbq menu seems to be focused on beef, so if you are beef eater you will feel likes you are in heaven. The...

Food was great, service was quick and all very affordable. We were sat despite being late plus given a birthday cake!

It was really good deal !!! And checking the body temperature of all guests. Of course there are some people who don't follow the rules or don't read a sign out side...

Very enjoyable and great value going during the happy hour. Excellent food and service and washed down with a £3 pint of Asahi

We have been to Kintan a few times and we have never been disappointed. On this occasion we had fantastic service from Marek who went above and beyond to ensure we had a brilliant meal. Really enjoyed the variety food available on the buffet menu.

I love the idea of self grill Always bring my friends here Been on couple of dates here and their takoyaki is mwah

My girlfriend booked a table for us to celebrate our 2 years anniversary last week and we had an amazing experience. Food was nice, ok choice of drinks for the occasion and perfect table service by our waiter - tall Easter European guy named Marek...

Lovely waiters and atmosphere. Cocktails are really nice along with the food. Kintan is such an amazing place.

Service was good as usual just wish they put us on the bench table rather than being at the normal tables with random people.

Staffs and crews are very a accommodating and polite.the place is cozy and clean specially this pandemic time. Foods tastes good,services are great and at affordable price. Highly recommended and planning to book again with my family.

Out of all the places we visited while in London, Kintan by far has the best measures when it comes to protecting its staff and customers against covid-19 • On arrival everyone is temperature checked and asked to use antibacterial hand gel • Every table...

Staff were friendly, helpful, spoke clearly even with masks on. Food was delicious, restaurant was clean and adhering to social distancing rules. Overall great experience

Honestly, I’ve never been to this place but it’s actually really cool. Went here with my family after lockdown and they were well organised and the food was IMMACULATE, cooking it was pretty fun too!

went there for lunch as i had a craving for BBQ , i chose the set menu for 1 for £16 , it come with a small bowl of rice / soup/salad and minute portion of beef and 2x scallops & 2x prawns the food...

The food and staffs are really great. I love it and I want to come here again to eat. Would like to work in here also

Some meat was good, but some meat was tough and not good. They charged us item which we didn't order, we just discovered when we got home.

Looking for somewhere to eat before a show, we saw this place and peered through the door. It looked tiny. It really isn't. Once inside, you will be taken downstairs where the restaurant opens out into a stylish area that is surprisingly spacious. The food...

Good food and service, though slightly on the more expensive side. We tried the Kintan course at menu, which included dessert. The portion of rice could have been bigger considering the set menu was for the four of us.

We had a booking but were very early for it, 1 hour, the staff were courteous and soon found us a table, The service was very good and the food arrived quickly. We had a meal for two between three of us this more than...

The grill is firecly hot so the meat cooks quickly and stays moist. Staff were effiecient and the premises are modern and funky. Only down side is that prices are a little expensive. I would only revisit during happy hour.

We were having dinner on 1st January a group of 6 friends. Arusta took our order (super easy explain and very kind) and also Maria served our food. We appreciate the staff is very kind and always with a smile. We will be back again...

I left my shortbread butter cookies, please bring it back :( ya’ll have accommodating staff and delicious food, price is reasonable but i need my cookies back

We choose it for Christmas Eve dinner and was simply a delight. Food’s absolutely delicious with all the comfort of having a personal grill at the table. Great experience for large groups or just couples. Deals on the menu are quite convenient too and staff...

Very yummy, I love BBQ very much and all type and part of meat are yummy. I basically went there with my family once a month.

I went to this establishment with work colleagues on a Thursday, early evening and had a great time. Cooking for oneself was a new but enjoyable experience. I would highly recommend this restaurant and would highlight Happy Hour as a must.

We love the place and keep recommending to others as well. Nice selection of dishes and drinks, and reasonable. However they must get their act together about the cleanliness, toilets are unbelievable state and BBQ not cleaned properly before someone gets sick.

This place has a fantastic menu of many Japanese dishes. There was not a single thing we had which we did not like. The meat was very good quality and, being a control freak, it was fun to cook to perfect/personal doneness. My only 2...

Reasonable prices, two people around £50 Delicious food and barbecue Definitely will go there again!

Just happened to stop by because it was rush hour near Oxford Circus and I, quite frankly, wasn't having any of that. I'd missed lunch because I'd found out last minute I needed to get from Leicester to London for 14:30 which involved a bit...

I had gone for dinner with two of my friends. We were taken downstairs for seating. The environment was busy and not too loud. but great atmosphere overall. We ordered quite a few meat dishes, and came quick. Waiter was also promt and lovely. I'd...

I have come here a few times, and it’s always an amazing experience. When i crave for some japanese style food, I used to go for sushi, but now I go for the grills and Kintan is always my choice!! Very accommodating staff too, and...

Interesting space but really small. We had a table downstairs and it lacks ambience of upstairs to be honest . Feels like you are sitting in a bunker with grey walls. Food is nice. We had brunch offer which was very cost effective. Won’t rush...

Superb staff, affordable price, great food and a very entertaining process of using the japanese grill. Also, many customers are asian which is a great sign that the food is authentic and proper Japanese. Would recommend for pretty much any meal during the day. Also,...

Great food and a very social place to go and eat. It was really good fun and something new. I highly recommend. To those who want to try out Japanese food, this is the place, and don’t even worry about cooking because I’m a terrible...

Waiting time to order is too long, and can't find the person to order. Other thing is good and delicious.

We went for my daughters birthday. The food was tasty and plentiful (we chose one of the set menus for four (there were five of us). Service was very friendly and efficient too. Would highly recommend.was

first time dining , recommended by friends Booked table on saturday 12/10 9:15 pm for 2 people. we waited for 17 mins til we get that table. we waited another 20 mins till i grabbed one of the busy waiter to take the order. we...

Our family had dinner there. The entrance did not look like a BBQ place, but inside it was different. The food was tasty, and good choices of things for BBQ. There were good side dishes as well. Pretty expensive but quite worth the value.

Its a modern funky style restaurant, menu was quite extensive but it broken down to choosing a variety of raw beef, chicken, pork, Lamb chops or seafood to cook on the hot griddle in the table. it tastes amazing we also ordered vegetables which took...

I love this kind of concept and we had such a brilliant evening all cooking away on our own grill, particularly given how good the range of food was. I think we ordered the Samurai and the Meat Lover set menus (for 2 people each),...

Popped in for a quick lunch. Service was excellent. Head waiter was quick to get me seated and then others took over. All were helpful esp since I am a vegetarian and many items seemed appropriate for my diet but were not. However there wa...

My friend and I visited here to catch up - we haven’t seen eachother in 6 months. We booked a table upon arrival and were then taken to our seat when that time reached. Our server was very sweet but she forgot allot of things....

A friend recently organised a surprise lunch gathering at Kintan Oxford Circus for me to celebrate happy news, and they all made special effort to come into London for this... Unfortunately, it's the second time in a row, in just over 2 months that I've...

As usually, this restaurant was recommended by a friend of mine. I knew it that it's a good BBQ, so I chose it for a special occasion. The quality of the food is very good, so we enjoyed almost all the dishes. There are a...

I really love yakiniku and Kintan is a real good value for the price. We went for lunch and we spent £17 each for a great amount of delicious meat (see the pictures below). The only thing slightly negative was the service that was not...

The restaurant has a grill at the center of the table where you can cook your food. Certainly a nice idea for a different meal. However quality and quantity of the food were not in line with the bill (around 50£ pp on a Friday...

So we went to Kintan on Monday to celebrate my 34th birthday and I have wanted to check it out for months. SO GLAD WE DID. Food was superb, cooking it yourself was very fun and allowed our group to interact better over dinner. Meat,...

Went here on Saturday night without booking, was very busy but were quickly seated. Vince was a great host and was really attentive and friendly, nothing was too much trouble. We had the meat lovers set between 2 people and added the garlic noodles and...

I simply love kintan! In order to maximise your experience I suggest going on Monday or after 9pm for happy hour. - quite a lot of food and drinks are reduced and you get more for your money. I love getting the flat iron steak...

First thing I want to say is visit. If you’re reading this review - just book a table and go. You won’t regret the decision. My permed and I went to japan last year and enjoyed many yakiniku ( Japanese bbq ) while we were...

Have been to Kintan probably around 10 times already. Love the food!!!!!!! Highly recommend it! The place is a bit cold though. And the service is slow probably due to the fact that there is not enough staff.

First looking at the menu, the selections are sort of mix and match of Korean and Japanese so definitely wouldn't say it is authentic Japanese cuisine. Directions on dietary restrictions was also very limited. We got a semi-private room with a BBQ stove in the...

Not only is BBQing your own food great fun, the money saved by having the guests do much of the cooking means that Yakiniku is a brilliant way to eat a lot of high-quality meat for relatively low prices (not whatsoever a criticism!). Kintan was...

My brother and I had a late lunch yesterday at Kintan. Well the starters are really nice, then we tried some BBQ, we have a special 5 up for the toro beef slices we have re order it twice, and the chicken teriyaki is very...

Whilst I was concerned by some reviews on the level of service and our first impressions weren't great as we had booked ages ago and phoned yesterday to confirm a booth for our sons special occasion these were all given to walk ins. However the...

Really nice place... The service was really good, and the cuallity of the food is really good. The only thing is so much smog and the alarm ring every moment. More than that we love it. Of course we I'll come back again

So me and my friends went to Kintan in Oxford Circus this evening, we had a lovely meal and the waiter was nice indeed. At the end when we had our bill, the service charge was optional and we clarified that with our waiter and...

We are fussy about Japanese food, and as with so many foreign cuisines in the UK, the offering is rather varied and can be disappointing. Kintan did not disappoint though. The décor is typically Japanese and there were obviously some Japanese clientele. The set barbecue...

Revisited for dinner and enjoyed a variety of BBQ. Food was overall very good and price was reasonable, especially during happy hour. Attentive staff and spacious table.

The food here is fantastic, it is a very fun and social meal and I would highly recommend. However the fire alarm did keep going off during our visit which i supose is a feature at an indoor BBQ. The waiter said one table kept...