Kings Head in Monmouthshire

Dry, tasteless, grilled chicken in the Katsu curry. Very little cheese in the poor quality tuna panini. Drinks good as usual in any Weatherspoons. Service ok.

Scruffy entrance,uncleared tables problem with meal. Changed salad with meal to have peas instead and resulting in not getting anything in place of. Told meal doesn't come with peas so should go without. The waitress tried to deal with it by I asked for the manager who took to long to respond and finally got a result. Though as usual same excuses we are busy and etc etc.

Filthy tables, that have old plates and glasses on. Staff who walk past too busy doing nothing to bother to clean. Won't eat here

The most awful spoons ever. Weird layout. Freezing cold. Atmosphere of a creepy closed down care home. Weird and awful.

Stayed for 1 night. Excellent service from staff and brilliant spacious room with Aircon. Very quiet. Great food. Will look at other Wetherspoons hotels for future holidays.

Stopped for a quick lunch on route home. Although I understand home’ cooking is not what you get at a Spoons and meals are priced accordingly. But I would have expected the ‘chef ‘ to at least shake up the microwave Uncle Bens rice which was served like half a brick next to half a bowl of chilli. It just smacked of lazy food prep and lack of consideration for the customer experience. Not too much to ask.. priced at £8.99, which is a deal with a drink of you serve something that at looks like something you don’t mind eating. Come on The Kings Head surely you can do better, so many nice places to eat in the town I would avoid this one.

Great place to stay and eat. The hotel is in the centre of town with parking nearby. The food and bar was exceptionally well priced.

All the positive reviews are from a better time. I used to trust this pub chain. A few years ago. Recently moved to Monmouthshire. From the outside this wonderful historical hotel promises to be a great place for a Weatherspoons. But inside it's just huge grubby and old fashioned. The beer selection is ok and admittedly a much better choice than anywhere else locally . It's cheap. But the food!! Oh dear just not good enough even being cheap. Come on Tim, get involved in training the British staff to do the jobs Jonny foreigner used to be so good at

Seems to be a new manager here as pub seems better managed . Much cleaner , tables are cleared a lot quicker , Much better People still do that weird Wetherspoons queing thing though massive bar and people queue in one spot

We always go here for breakfast when we shop in the town. Overall not a bad pub only downsides tables are not cleaned and the walkway to the toilets smells really bad. Food is abit hit and miss sometimes we go and it’s beautiful and hot, other times it’s been disappointing. I will say it’s improved as the last few visits there haven’t been as many school kids in there as there usually is so I’m assuming they have been stopped. Nice pub, good food most of the time, friendly staff and generally a good atmosphere.

Massive Old pub which wetherspoons have restored well . They have kept a lot of the old layout so there’s about 5 separate rooms and a small beer garden . Pub was fairly quiet when we visited but found it hard to find a table as tables were not cleared or cleaned Also ordered food and drinks on app . Food came quickly after 20 mins but could see drinks waiting on bar for 10 mins so eventually went and got them myself

Wanted something for filling after a day walking along the Wye Valley, knew what we would get and for value for money you can't beat it, couple of meals and drinks plus sides for 15 quid. We had visited a few times before during our stay as drink prices were unbeatable, a beer and wine for under £4. The food was standard what we expected, we know someone who works in a Spoons where we live so not frills large portions was what we wanted on this day. On several visits during our stay tables were left uncleared a little disappointing didn't seem to be a lack of staff. The building as with most Spoons is stunning, nice and roomy generally clean with exception of some tables as mentioned, nice outdoor space.

Good choice of beer etc. Very roomy in there. Food was ok, main thing is it's cheap & filling. Bar staff very helpful & cheerful. Pretty clean all in all. Large bedrooms but front one was noisy at late night sounded like someone was throwing furniture around for a while. Then 5am woken up by street cleaners with flashing amber lights. However room was clean & comfortable.

I called in here for a quick drink whilst mooching round the town. Quick bar service but the tables were sticky and felt like they’d not been cleaned for a while. Didn’t bother with food as didn’t look the best.

It is a typical Weatherspoons. Several,offers on each day. You get what you pay for. It was very noisy, so did not want to hang around when we finished.

Stayed for 1 night and hardly slept as there's a noisy generator running all night outside the window of room 101. Wouldn't stay again due to this. Beware!!!

Worst weatherspoons I have visited it was cold I think they had the air conditioning on we had a meal and it was disgusting cold food undercooked steak all our food was cold will not visit here again

Lovely room. Room was spotlessly clean. Easy check in , staff friendly and approachable. Would stay again.

We have stayed twice at this hotel and have had a great time The staff are brilliant could not do enough for us Very friendly and helpful I can’t get into a bath with shower over head as soon as my son-in-law told them I...

Cold food. Sticky tables. Staff unfriendly. Door security like bulldogs itching to bite. Best avoided.

I was shocked to read the recent reviews for this Wetherspoons pub, after visiting with my wife and two teenage granddaughters for a late lunch while visiting Monmouth. We found our visit to be very pleasant in a traditional Wetherspoon's environment. Our drinks and food...

Ordered drinks via App. No sign of order after 30 minutes. Found half the order abandoned on the bar (including cold coffee.) Cancelled order and left. Dirty and disorganised.

Writing this review instead of sleeping - room beautiful but not fit for purpose as the noise below sounds like a lock in! Shouting and rowdy. No one on reception when we arrived at 9pm and had to go into the pub. Waited 20 mins...

I went here today with my husband. No one to greet you or direct you to a table. Dishes uncollected everywhere. Only info a piece if paper telling you to register and use app. We like people to speak to us so left and found...

We have stayed here previously and had a fab stay which is why we decided to come back. The room itself was immaculate and lovely however on the second day our toilet stopped working so had to relocate at 10pm in the evening. The second...

WE went on a wednesday night. both ordered fish and chips. Only one small fish left! we cannot believe a large chain of pubs can run out of fish. This is not the first time this has happened, although at a different branch of the...

Worst Wetherspoons I've ever visited . Dirty ,Dark ,Scruffy place . Staff arrogant and unfriendly . Food just awful . Don't waste your time or money .

Visit Sunday 4th July, today, for the first time, for a lunch time meal with my partner and 7 month old. We found a table in the side room to the left of the entrance. Ordered using the app. Our drinks arrived quickly, but not...

I have visited The Kings Head on numerous occasions with family, and have never been disappointed before. However, this weekend it was such a let down. My partner was booking our meals on the app. We had chosen our meals, and when booking we found...

My wife and myself visited this 0n 11th june and what a let down we went in and sat down at a table no covid restrictions at all we waited 25 mins before a waitress eventually came over and asked if she could help we...

We visited on a Saturday night, staff were friendly and helpful and Covid measures were well applied. The ordering app made it easy and Covid secure.we didn’t try the food, just had drinks. Would visit again if back in town

We went to this place on Sunday 30/8 for breakfast, and as we are vegetarians we asked for the vegetarian option. We were told that no vegetarian options were available. When I pointed out that the people sitting next to us had been served full breakfasts, and could we have the same, but without bacon and sausages, I was refused. This was all in spite of the pub claiming to be vegetarian friendly!We ended up with two slices of toast (which were vegetarian and were available!).I'm both and annoyed ,but even more perplexed.Also,the photocopied menus are too small to read.

So went for a drink great instruction from the door person and told we had to stay seated which was no problem. Went into the yard part and got ordered drinks via the app all worked fine. The concerning part was there were two men happy to wander around from table plus a third guy who thought it was ok to go to other tables to chat!! The manager then asked a group of 6 men to sit down at their table to comply with the social distancing rules which they did but then said what a load of rubbish that is!! The other point was 6 girls who had no problem in greeting new arrivals with hugs etc and then one turned up with a track & trace form and they said what’s that and what is track & trace....

Yes it's cheap, and the service isn't bad, but the food...... really ? How can they get such basic meals so completely wrong ? A 3 ingredient salad, and one ingredient totally missing ? And no-one notices or cares? And do they think we truly do not know tinned, re-heated vegetables, even when the menu claims they are 'fresh'?We have continued to use Wetherspoons over the years, as they are convenient and yes, cheap, but our visit last next has finally convinced us to give up completely and embrace the world of real food..........

We had lunch here today not very good. The steak pie was soggy the peas were cold and so were the plates. The staff didn't look that wonderful either.

Typical Spoons, offering good food and drinks at low prices. A very nice building, tastefully restored in a most central location.

For the first time in years me and my friends went into the restaurant and we’re asked to leave because we had no id on us even though we are over the age of 16. One of the staff members treated us awfully and we have never been so appalled by staff behaviour towards costumers. Absolutely disgusting we are part of a community and just because we don’t have Id does not mean we deserve to be treated that way. Never in any restaurants have we ever been treated with so much disrespect in a place that we spend quite a lot of time in, in the week and on weekends.

Thi Sunday waited one hour twenty minutes for my fish and chips , when it came fish was over cooked asked for refund no time to wait for a replacement, all tables full with plate glasses and food rubbish. Asked girl in bar why told they try there best and leave if unhappy I Did . Live in town will not be returning.

Called into here after the Robin Hood pub stopped serving food. Read last review. This is a great pub with a great atmosphere. Will definitely call here again.

Would not use restaurant, complained that meal was incomplete ,was told it would be sorted but no one ever came back to me . I just gave up know I should have persisted but would have spoilt the night so gave up .

we stopped off here for drinksit is a typical wetherspoons pub from the point of view of drinks and food prices however this wetherspoons ouses character as the old building is really quirky with lots of little seating areas around the pubit does have an outside area to sit but as it was november we gave this area a miss lolcertainly a lovely and cheap place to spend a while relaxing during your historic stay in monmouth

The family came away for a weekend trip. Food and drink is very competitively priced. Service is unbelievably quick. Staff are helpful and friendly. Food at Wetherspoons is not always top drawer, but the pricing and quick service is so good. The breakfasts were great value for money and tasty. We will be back for more

Waited 45 minutes for what I can only describe as sausage slop. Only to be told they had forgot and left it under the heat lamp. Not what you need after a 15 hour day at work

First time stay in a Wetherspoon hotel.....we were very pleased. The hotel was very clean and comfortable. The room had tea and coffee facilities.

Was denied food by a very! rude member of staff after being told I had to have proof of being 16 and then being told age doesn’t matter unless you have an adult. Luckily the duty manager was very kind and generous and allowed us to be fed. Thankyou Simon!!

Right I love spoons but not kidding right now I just paid for nachos and got about three on my plate, as well as the tiniest dallop of sour cream Just being honest babs Love the halloumi fries tho

So me and my 2 friends went to eat some nachos after school and to my disappointment I was served with little to nothing , 3 tortilla chips with a slight drop of salsa :( this saddens me as I love coming to whether spoons (the kings head)

Had a lovely break here great for a short break good halfway point to meet relations from Wrexham not far for either of us about 2hrs each been to Kings before wah happy with everything about it - food, location, lots of great walks bu the river, and the Royal Engineers Museum well worth a a visit

Deplorable service here. Very short staffed more than 10 people waiting at the bar. Poor lad run off his feet behind the bar and a young girl on food. Run ragged. Lacks staff and an ability of management and duty managers to keep pace with the number of people waiting on food and drinks orders. Not structure. Deplorable!!!! At least a dozen people have walked out in the last hour and to be honest I don't blame them!

We were staying overnight at the hotel as a stopover enroute to the South West. We went to the pub for a quick drink before heading out to find something to eat nearby. However as it was quite late, we decided to have a look at the menu and ended up eating in the pub. The pub food was really good - very quick and friendly service and great value.

Great staff and service good range of food and drink with cheap car parking close by loved it very friendly.

Family of four had lovely meals.. Bbq pizza. Mixed grills and paninis.

Cheap beer, good food what more do you want, weatherspoons always good value for money, no frills but good place for food and drinks

Love a spoons and this one is no exception it serves the usual cor menu with the same deals as all the rest , but that’s why I love Tim Martins Wetherspoon chain , You get exactly what you pay for in a very ordinary but standard fashion for a very fair price The real ales are always in tip top condition and choice is second to none

We went here for breakfast whilst staying in Monmouth for a few days. Very I'm pressed by the efficient of staff, the quality of food and, above all, value for money.

I can't remember the first time that I visited the Kings Head, I was a little boy, so a long, long time ago. My Dad was an enthusiastic visitor of pubs, hotels and hotels with bars and the KH was a favourite back in the 60's. So when I moved back to the area about 8 or 9 months ago I immediately made a pilgrimage to the KH. Now I'm an admirer of the 'spoons' model and I visited a fair few of their pubs over the years. My local in London, The Brockley Barge' was excellent. A proper egalitarian pub, unlike the others in the area that were definitely niche. I met there with my mates from the allotment society, where we'd discuss spuds and strawberries. I'd pop in for a swift one while waiting to pick up a takeaway from the Vietnamese noodle place around the corner. There was always someone that I knew in there. People from every strata of SE London society seem to be represented and welcomed. Happy days. One autumn week our street had a series of nightly power outages, we decamped to the 'spoons' as a family and ate there every night and played cards. As a chef myself I know what's on my plate and how it got there and I've always been impressed by 'spoons' it's general quality (not bad) and pricing. So let's skip back to the KH. It's a beautiful old rambling market town hotel,. In my youth it was populated by farmers and their dogs. In winter it smelled of musty tweed, damp sheep dog, beeswax and wood smoke. Some of that atmosphere has been retained, 'spoons' interior designers are experts at this, they make the spaces usable, manageable and easy to be in. Some are downright spectacular. So it's still nice to visit the KH. But and this is such a massive but, the kitchen here is a woeful, miserable place. The people slinging the food on the plates either have no idea what they are doing or just don't care. Before I elaborate, you might think 'he's a chef, he's bound to be hyper critical'. Not so, I appreciate food businesses at either end of the scale and have worked in them. I've served up burgers from a trailer in a field and I've worked in high end restaurants, I appreciate the efforts of all food makers, wherever they've pitched themselves. The 'spoons' offerings are easy, there's very little prep, everything arrives chilled and ready to rock. So you'd think putting a gammon steak on a grill, frying a handful of chips and a couple of eggs wouldn't be too much of a challenge. Not so at the KH. Similarly you'd think that putting a little tray of cottage pie in a microwave wouldn't boggle the mind of even the least skilled person, unfortunately not. Yesterday as I stared balefully at my plate with it's two overcooked eggs with their dried up yolks, the strangely shaped slice of gammon covered in pustules of carbonised dreck from the dirty grill that it had come from and the mean handful of warm chips. I though, I'm going to do a review on this place as every time I've been in here the food has been bleeding awful. Frankly, I'd be embarrassed to send this stuff out to anyone. The two ladies next to me also sent their food back because it was cold. I hadn't eaten properly for a couple of days so I solemnly chewed my way through the plate of sadness. I didn't complain, I have in the past and the staff are properly apologetic, they don't offer any reason for theses culinary aberrations as they know exactly what's wrong. There's is nobody in the kitchen that cares about what they are doing. Simple as that. I can forgive food businesses that try but get things wrong, I can't forgive people who are serving food to paying customers and who can't be bothered to even try. If I could I'd give a zero for the food and value, yes it's cheap but if it's horrid it's not good value. Sorry 'spoons' that it is my final visit to the old KH and I say that with sadness.

Living mid way between Ross and Monmouth I have eaten at both restaurants over the years. But prefer to travel the extra distance to Monmouth. Its got a great pub atmosphere and the staff are very helpful and friendly. The food is good, have never had a bad steak meal here. The burger selection is good and on our most recent visit we enjoyed a curry which was tasty, my only small complaint was the onion bhaji was over cooked and crispy. Me and my partner often pop down for breakfast and that is such great value, although the beans are sometimes only just warm and I'd like them a little bit hotter, but again it's just a small niggle. Love the choice of cider and my partner the real ale!!

We had a very enjoyable meal at the Kings Head, accompanied by really nice beer. The atmosphere was good and bar staff friendly and helpful.

Nice just to pop in for lunchtime have a bite to eat and a soft drink on a nice day you can sit outside

Large rambling Weatherspoons with many small dining areas as well as a large dining and bar area. There is a room set aside for families with children before 7pm. Usual range of beers and lagers with regular guest ales. Food is typical Weatherspoons with weekly specials - curry Thursday, fish and chips Friday etc, also daily breakfasts. You get what you'd expect from a typical Weatherspoons.

a friendly lady greeted us straight away and made us welcome. we chose a couple of small dishes to share. breaded haloumi bites and spicey falafel with assorted dips. very tasty. shame about some negative reviews .

Let's start by saying the staff here work very hard.

This was a good find on our final night in Monmouth. Very busy but service quick. Meal was as expected. Pleasanr building to sit and eat a meal.

Beautiful day in Monmouth,staying this sunny Easter weekend.Decide to eat here what a disappointment,husband had the mixed grill food was mainly cold apart from the peas which were just warm.Tables were filthy had to clear table myself then sat with a sticky table.One and only visit sorry Monmouth you have lost us,shame you have such a lovely building.

Called here with fifteen friends for a evening meal after golf. It is a very big pub and was very busy with diners at the time we called. We all managed to get a table but not all together which was fine. They serve a good variety of beer and lager and the food if not exciting is tasty and good value pub grub. Despite being very busy, the food was served quite quickly.

They have only recently started to do pizzas here so I took one of my son's along to try them.

Busy town centre pub in a fantastic old building. Normal range of beers although they were advertising the World's largest beer festival. This seemed to involve two additional beers which had both sold out when we went. no criticism of the local staff but brickbats for the area manager who should rethink his policy.

Huge bar with lots of tables. Very reasonable prices for drinks. Didn’t try the food but there were a lot of people eating. Friendly staff, busy with good atmosphere

We visited here before and after a show at the savoy. We had drinks and food and although it was very busy we was served quick and efficiently.

Nice to go and have a drink and you can get a meal as well can get noisy if football is on also gets busy at early evening also a good breakfast up till midday

You simply can't beat wetherspoons when traveling for work. Great value food and beer and the rooms are fantastic, very comfortable beds and great showers.

Wonderful room clean and huge bed. Receptionist as fantastic. We had dinner before theatre. Food Arrived quickly though restaurant/bar area was heaving. Went back after show for drinks. Quite busy still but quickly served. Bed was very comfortable tea coffee and water. Nice bathroom. Breakfast adequate. Bit dry but very reasonably priced.

Sunday afternoon stop off. Called in on the off for a coffee and ended up with fish and chips. Was ok but the food in all spoons is ok, you get what you pay for.

Met some friends and their 12 year old grandson for a meal at 7.00pm it took 20 mins to order food, staff struggling to cope. The order went in at 7.30 and arrived at 8.00, the food was borderline OK. We went to order a sweet at about 8.30 to be told that the boy would have to leave at 9.00 it was explained to the manager that because of the time it had taken to order and get our meal we were delayed. The manager said it wasn't his fault 2 of his staff were off sick and take it up with tim, weather spoons owner. I have looked through Ts and Cs and cannot see anything about having to get out by 9.00 if you have minors.

I stayed in the hotel here overnight , which was excellent, and couldn't be bothered to go out looking for somewhere else to eat on a cold damp winter evening. I rather wish I had. It was a quiet evening with less than 20 people in, but somehow they had developed a queue of four of them at the bar with one girl serving who seemed to be struggling with doing anything. It took three tries to find a table that you didn't stick too and when my veg. burger turned up it was borderline sending it back as it was only just hot enough for me. It was also a new recipe, so called. Pretty stodgy with only the lightest smears of the guacamole and humus that were highlighted on the menu. I would definitely recommend eating elsewhere, but the beer was kept well.

Typical Weather spoons menu and normally priced. Easy access and situated centrally with large car park nearby. Rapid service and great value for money.

This was a really busy Wetherspoons, the food was of good Wetherspoons quality, but the coffee machine and the mugs looked liked they could have done with an intensive clean

popped here for lunch. great food and atmosphere.the open fire was very appreciated...worth a visit if in the area.

Food good, beer cheap (so my husband tells me!)

cheap food and drinks as per normal

Had a perfectly pleasant meal here. It’s a reasonably standard Spoons and a nice layout.

Called in for breakfast before armistice parade. Not overly busy when we arrived. Ordered three large breakfasts. When they arrived eggs on all breakfasts we're like rubber and no hash browns on any. All sent back. Replaced but when new ones arrived, one didn't have hash browns. Some were brought out. The waitress popped back to check everything was OK but by then I had discovered that my black pudding was still frozen in the middle. I asked for a refund on my black pudding just to be awkward really. I will not rush back. It was interesting to see the leaflet on the table supporting Brexit. If Brexit goes as well as the owner runs his business as we are all doomed!!!

Popped in for a couple of pints, great selection of Ales and Ciders at very reasonable prices - definitely on the “I’ll be back list”

Beautiful looking old English pub in the town of Monmouth and is a Wetherspoons. Has a good selection of beers and ales at low prices.

This is the first time weve stayed here after the refurbishment. All I can say is wow!! Its amazing the hotel is afordable with friendly staff, they are really helpful. We needed a toilet roll at 9:30pm.Within 2 minutes the chap on reception, Craig brought one up to us, really nice guy. The food is good typical spoons, cheap and cheerful. Value for money without a doubt will be staying here again.

Staff are rude and unfriendly and one guy thinks he's God. I will not drink is there anymore. Thank you and good day

Really nice breakfast and helpful staff always busy but there plenty staff so your not kept waiting 👍🏻

A barn-like setting here and probably the toughest steak of my long life sent us elsewhere to eat on the following days

We visited here on Sunday for a light bite, I feel as though I must leave a comment as the duty manager on shift was brilliant! He told me that he had only just been there a few days, anyhow he was really friendly and helpful when i requested to change a food dish, he then brought out the meal of my choice and checked back 5 minutes later. I have to congratulate him on his excellent customer service manners... we were very impressed ! Sorry I did not take his name :-/

The King's Head is a fantastic pub with cheap drinks and a historic interior that's fairly bright as well. The beer garden isn't stunning but its not too bad either. This a must visit for those who like historic pubs.

You get what you pay for in a Wetherspoons chain but I have to say it was a lovely meal, with extremely fast service. Courteous and friendly staff.

We usually visit this place every week for a relaxing meal at lunch time..Unfortunately we had to put up with one of the off duty female staff being drunk and very loud. I mentioned this unexceptible behaviour to the on duty manager only to be told “people like her, keeps there cash till ringing!!!! “No apology’s, nothing other than a stupid reply...... Therefore all I can say is that the training from Witherspoon’s need to be seriously looked into??

We called in here on the steak night but it was so busy we left so tried again on curry night. We managed to get a table but I was so disappointed no vegetarian left. I chose the Vegetarian lasagne which I must say was very nice. They were doing a special 7.5% off that night something to do with tax, this was a surprise . The service because they are so busy was a little slow. They even started running out of glasses. My partner had the lalfreizi curry which he said was very nice. The beer choices were very good. It is a lovely old building with beautiful flowers hanging up out side. The next morning we called again but so busy we left. They do a roaring trade in this Wetherspoons.

The food here is lovely and good offers on the menu such as gammon egg and chips for a fiver, friendly staff and quick.

Hadn’t eaten aWetherspoons before but i was impressed with the quality and range of the food, the service and the value. Nice ambience too.

Having been staying in the hotel next to the kind head , I enjoyed breakfast and dinner several nights found the food to be well priced , tasty and the beer cold 😊

Standard Wetherspoons really, nothing to fault. Service was quick and the food was lovely. My daughter thoroughly enjoyed her dessert, cookie sandwich with salted caramel.

My wife spent several minutes tonight trying to explain what she wanted to order to a young lad who was obviously new and not completely trained. Another member of staff had to come over and give my wife a cash refund on things she had not ordered and completed the order without showing the lad where he had gone wrong. When my meal arrived it was not what was ordered. When I approached one of the on duty managers, he took my meal to the kitchen to rectify the order. After a minute or so he returned to once again clarify what had been ordered. I was left with the side orders I had ordered going cold whilst waiting for my main to arrive. When it arrived it was still not what I had ordered and paid for. Nobody came back to the table to ask if things were ok. We came to the King Head from Ross on Wye due to the poor service at the Mail rooms. Guess the answer is not to go to Weatherspoons. Not even a sorry, just take the money and run.

This is a very large pub and located at the top of the hill in this historic town. Today for lunch I ordered an ultimate burger which came with a glass of orange. Although I should comment that £7.35 for this meal is a bit pricey, it was well prepared and tasted fine. A nice pub with an abundance of side rooms and interesting photographs on the walls.

Lovely place clean friendly and staff were very fast at serving as it was busy as it was 1pm and lunchtime the pub was very spacious with access for all ability’s garden was clean and no rubbish or glasses in sight sun was out so sat in beer garden good prices and great atmosphere would recommend anyone in the area to visit this pub