Kingfisher on the Quay in Surrey Heath

Really good food.amazing service by Adele. What a lovely place.

A few friends and myself were served by Evie who was absolutely fantastic! She was funny and kind and overall just a great energy! We will be back soon 😊

A great place to have some time with friends and.

Very nice time with my family, the drinks were lovely and nicely prepared, you can tell the waiters know their stuff! A shoutout to Rob for his service, even going the extra mile for a birthday on our table by bringing out a candle and singing happy birthday. Service with a smile definitely! Thanks!

Thanks Evie for looking after us so well- you have a real skill for waitressing and made the evening of good food and drink all the more enjoyable.

Lovely meal, great cocktails, beautiful setting. All staff wonderful. Chicken Milanese dish was really enjoyable (a couple of lemon wedges or some pesto would make it 10/10 though!) Will definitely be back

Lovely atmosphere in a busy lunch time service and excellent staff. Great food well presented and drinks at reasonable prices

our experience here was, at first, not the best. we were sat outside and we were told that we couldn’t sit by the water as we had to keep it clear for the bigger tables, however, as others tables of two started arriving they were seated on the tables we were previously told to keep clear. We were obviously a bit annoyed however when our lovely waitress Wendy started serving us, she sorted all the problems and ensure that we had a lovely experience. Amazing food, lovely atmosphere. Very highly recommended!!

Our waitress was excellent, very attentive and welcoming

Lovely meal with my daughter on Sunday

Food was really good although total lack of staff Person on the greeting station just stood there whilst waitresses ran around trying to take orders, make coffees and deliver drinks. Surely could have made coffees and watched for arrivals

Great view - not too busy if you come at midday. Excellent fish and chips and good service (perhaps even too attentive)

Lush lil boozer with a beautiful view

Superb location and loved the decor - the little details were taken care of. Service all around was excellent and Sophia was a brilliant server. The food was delicious and there's an excellent selection (so difficult to make a choice ). This is a must visit if you're in the area.

I came for few drinks and a meal with my family and have to say wow. The food and the service was on point. We were greeted by a lady called Alex who also showed us to out table, she made us all feel very welcome. We Will definitely be coming again soon.

Super disappointing. Met two friends for a casual dinner. Didn’t get a check back on food and no service to order a refill of drinks. Then was asked by the waitress at the end of the night if we were going to put a bit extra on for a tip!? I’ve worked in hospitality for over 5 years and I’d never dream of asking to be tipped! Especially if I hadn’t serviced a table properly. Also £7 for a couple of slices of sourdough bread and a small pot of butter, very disappointing. Food was bland with no flavour. The female manager was also loud and fairly obnoxious. What a shame.

Came here for lunch to celebrate a special occasion during the week and had a fantastic time - They even gave us a bottle of Prosecco on the house - plus the atmosphere even on this random weekday was brilliant. We all really enjoyed our food too!

Did not visit this unique place for long time, but was beautiful as before. The food was great, my non alcoholic aperol spritz was great too the service was super friendly. Thanks Beth for your help and kind pretty smile! The weather was marvellous but we had food indoors just in case hahaha. Had a lovely time for a belated birthday treat from my friend xx

seb gave amazing service for my bday drinks :)

Beautiful location, wonderful staff, great food. You can't go wrong!

Booked a table for 2 and requested outdoor seating to take advantage of the glorious weather. We have eaten here many, many times and have always highly rated the place. We arrived and were taken outside to a table with 2 chairs which had no shade/parasol and was directly in the sun (we like to sit outside in the warm weather but not be baked alive when having lunch), there was a spare table with seating for 4 which did have a parasol but we were told we couldn’t have that, even though there was no reserved sign on it. We noticed that there were 4 more quayside tables with parasols all with seating for 4 persons yet each only had 2 persons dining at them? We asked again and were abruptly told that we could not have that spare table as they were keeping it for parties of 3 or more! Is our money not as good as that from a party of 3 and why was there other couples sitting at the very same tables. We paid for our drinks and left, there was no form of customer service whatsoever and the management need to realise that paying customers are paying customers. We should have been given the table and any further parties of 3 or more could have then sat inside, first come first served, the early bird etc. We went on to have lunch at the Old Wheatsheaf in Frimley Green and when we arrived (without reservation) we asked if we could sit outside and were advised to sit wherever we wanted. What a difference. We will not be eating again at the Kingfisher as service counts and after today we know how much they now value our custom.

Female manager was quite rude, telling us not to sit at a table outside and to "sit down there, if only having a drink" no smile or explanation. So we decided to have the drink and leave and not spend any more money there.

Highly recommend this excellent lakeside venue.

What can I say, I'm in love with this place. Such a great location on the lake. Such a quirky aquatic themed decor, fist time I've urinated in a canoe hanging from the wall. Staff were all delightful. Friendly helpfull. Our party for lunch was 12 adults and 2 youngsters in high chairs as ordered. Service and food was praised by all, we were left the use of the table from 12.30 to gone 5 when last guests departed. We could take kids outside to play and let off steam. Would definitely recommend and try to return, hopefully sit outside on lakeside decking next time. Thanks everyone. !

We had a lovely lunch with family and our pup on Saturday. Audrey and the team was super attentive and fish & chips were really nice.

Really lovely decor, location and atmosphere. Sadly the service and food let it down. Problems with drinks - no bitters on and staff didn’t know of alternatives, had to keep going back to the bar to find out about beers. Then no clean gin glasses (not a big deal just another thing). Ordered two pineapple juice and lemonades, one was very pale, looked and tasted as if it had the dregs of pineapple juice from the bottle used for the first one. Saw another table asking the waitress to taste one of their drinks so we obviously weren’t the only ones having issues. Waited a long time for drinks. Food ok, some small portions. The sourdough breads starter is £7 for two slices of toast. More drinks on the bill than we ordered. Two bread starters on the bill when we only ordered one. The manager was very good and did address these issues when we asked to speak to them, but overall too many things going wrong which tarnished the experience. They either need more staff or the staff need more training.

Great place to go for a nice drink by the lake.

Great experience, service excellent , staff very pleasant. Atmosphere was good to be around. Lovely views especially in the sun.

Overall a beautiful restaurant/bar over looking the lake. The food could do with more seasoning in the food. Would come back for sure.

Lovely location, lovely restaurant. We went here for the first time mainly because of the views over the lake, but it turns out the restaurant is really lovely inside as well. Add in the reasonably priced food, the pleasant service and the large car park, and it's hard to find fault with The Kingfisher as a dining experience.

Really nice food. Great in summer if sitting outside by the lake

Popped in today for lunch with my family and I was really impressed with the dining experience, the food was lovely and delicious and the staff whilst they were young they were all very professional and gave excellent service with a special mention to our server Beth! I will definitely be visiting again soon.

Great menu, fun atmosphere and location and helpful accommodating staff made it a lovely birthday celebration for me and my 9 guests. Thank you!

Nice place. Good food. Clean novelty bathroom. Good pud. Don't bother with the scallops.

Amazing food and lovely views - Staff were super helpful even in spite of how busy it was, highly recommend

Quick and friendly service. The food was excellent quality, genuinely homemade with amazing ingredients

Good food in a beautiful spot overlooking the water. The service was excellent, our waitress was very attentive! Would happily go back

ABSOLUTELY HORRENDOUS. Do not visit.

Me and my friend came for a drink and could only get a bar seat as the restaurant was full. Ollie found me and my friend to take us to a table we could eat comfortably at as I mentioned we might eat. After Ollie had taken our order Audrey came over to make sure we had everything we needed and took care of us after that. She was so friendly and make me feel so welcome that’s why I love coming here. The staff are impeccable and the food and drinks are excellent. I love the kingfisher xxx

The service and staff are so friendly and will go above and beyond to make your experience the best it can be. Audrey and Ollie were great! Highly recommend :)

Don’t get me wrong, the restaurant itself is a lovely place to dine. However, after applying and making an effort to go through all steps for the role of front of house team member, I was allocated an interview slot, excited for a new opportunity. I prepared my research about the company and prepared my questions for Kingfisher, only for this to be cancelled the day before, with no human interaction, merely an automated message explaining that I was unsuccessful. This is now the second time this has occurred to me, and is extremely unprofessional. Management clearly need to address their hiring processes and review their interview allocation.

2nd time visiting and still not convinced 🤔 Food is quiet bland, we were 5 ppl and everyone agreed food was just ok. Had dishes from starters, sunday roast, and desert and nothing stood out as 'really good'. Could've gone to any standard pub and have same - if not better food. Shame as decorations and athmosphere is very nice. For the price its just not worth it and won't be coming back.

First time back in years, has kept its atmosphere and still a pleasure to visit

Pop in for a drink sat on waters edge nice vibe food looked good coffee was good and so was lemon meringue tart

A perfectly acceptable place for a family meal. Food good, friendly service and generally a safe bet as far as somewhere to go

Well looked after by George, impressive service. Food was decent for the price. Very popular spot.

We absolutely LOVE kingfisher on the quay. We have never had a bad meal and have been so many times. The food is fresh, great value, a great (hard to choose as all so good) selection and always tastes 10/10. One thing that we love the most is the staff. Everyone is so friendly, kind, attentive and everyone looks genuinely happy to be there. There is no where else I have been that hits all the marks for a good experience in a meal, apart from here. A huge thank you to the staff for always going above and beyond. Whoever does the hiring does a smashing job, as everyone gives off the same positive and friendly aura.

Lovely place to eat and drink, we had a lovely server called Audrey who made sure everything was perfect- thank you

We were around visiting that area, and it was lunchtime we found this online and quite hidden place. The view and surrounding areas were excellent, and the food was excellent. The service was good and had a good time.

Lovely staff. Just visited the place for coffee. Nice outdoors seating area with spectacular view of lake.

- Food served quickly - One barman friendly - Location beautiful outside in sun - Current works on carpark look like it will improve parking I came with my 2week old baby and partner on a Thursday at 2pm. We were asked to sit in the bar to wait for a table outside even though we counted 6 clean tables ready out there. All but one staff were not friendly or helpful. Food was quick but overpriced for what it was, quite unappetising/unappealing. We got told off by a staff member for moving tables but had no choice as we were told to wait for a table in the bar. My partner does not want to return. It was a shame because it is a lovely location.

We went for a family meal with 17 of us. The service was brilliant from the entrance and welcome, through the service by all the team. The food was all good, and everybody was happy.

Good food, great setting and attentive staff

Made reservations via the phone and highlighted allergy and other requirements. None of these were conveyed to the Restaurant by the central reservations team. Not a good start. My wife selected a dish that had pastry that was overcooked/ burnt , even the waitress said it shouldn’t have been served. Rather than having dish replaced She decided to eat what was served rather than have it replaced and eat separately. When the bill was presented no allowance had been made for what the waitress said was unacceptable. The Manager arrived with an attitude and said she couldn’t do anything as she hadn’t seen the food and it could have been replaced. After a discussion she ungraciously returned having deducted the cost of my wife’s dessert. The attitude of the staff changed considerably after we said we were not happy. If the issue about the Tart had been handled professional we would have given the restaurant another chance but as it is we agree with our friends that have advised us not to go to this restaurant.

Great location/atmosphere and wonderful food. Service was fantastic; all staff were welcoming, friendly, engaged with a smile and positive attitude. Rob provided service to our table and he was brilliant! Also, one of the best gluten-free menu's my wife has been provided with.

Had a fabulous lunch today. Great options on the menu, we wanted lighter bites, drinks and coffee and it was sublime. So many cheese options, and I love cheese. The lovely Wendy was serving us. Wow, she blew us away. Clearly highly trained in service standards. She read our table like a book and anticipated our needs will in advance. We couldn't have been better looked after. Hope to return again soon, only if Wendy is serving us though 😁 thank you.

Venue is lovely, staff are good, but far too expensive for food. A burger, fries and a coke almost £25!?! Totally not worth it.

Had a fabulous lunch today. Great options on the menu, we wanted lighter bites, drinks and coffee and it was sublime. So many cheese options, and I love cheese. The lovely Wendy was serving us. Wow, she blew us away. Clearly highly trained in service standards. She read our table like a book and anticipated our needs will in advance. We couldn't have been better looked after. Hope to return again soon, only if Wendy is serving us though 😁 thank you.

Lovely restaurant, great location, food and staff. We hired the bait box function room for a birthday celebration, with buffet for 25. Had an amazing afternoon, highly recommend.

We have been regulars at this restaurant for some years and it has never let us down. Recently took some Swiss friends here for a meal, they were really impressed. It has a cosy, welcoming atmosphere and is beautifully situated especially in the summer months. Often served by Kate who greets us as old friends and not just another customer. She is very efficient and cannot do enough to ensure our visit is pleasurable

Lucky find just looking on Google maps, great service, nice food and very good family atmosphere.

Slightly dearer then your average pub / restaurant But eat there and you will realise how good it is Food freshly cooked staff very good great location

This restaurant is my favourite in the area by a long shot. Its quirky interiors make it cosy and welcoming, and the views of the quay are such a lovely bonus. I often visit, with work friends or my children and it’s never disappointed me! The children’s menu is nice and the portion sizes are very good, like an adult meal really. The food is delicious but make sure you save room for pudding! The pudding menu is amazing, especially the sticky toffee and chocolate brownie! Lovely staff too, everyone is smiley and happy to help.

My fiancée and I had our engagement party in the Bait Box and we can't say thank you enough to Alex and her team for all of their help. The service we received from the moment we made our first enquiry to the day itself was exceptional. Alex and the team went above and beyond to help us plan and worked with us to make this day even more special. A special mention to Ollie who met with us just before to finalise the details. Thank you Alex and your team, you were amazing and we can't recommend you highly enough!

Had a lovely tender roast lamb dinner served to us by Audrey, a very friendly member of staff, who made us and our Labrador feel most welcome! She brought a bowl of water for him (and some dog biscuits too!) Despite being busy, service was speedy and efficient. Have visited a number of times when visiting relatives in the area and will definitely return!

We booked a table for lunch today. Upon arriving, half the car park was closed. It was full with more and more cars arriving! Nowhere to park at all! We were given no warning that there would be limited parking, ridiculous!! Everyone else in the car park seems to have booked a table for lunch too. Why allow bookings when you know there's such limited parking. We ended up leaving. My sister, brother-in-law, and nephew has driven down from London to have lunch with us so this beyond disappointing!!

What a lovely restaurant. We enjoyed a family retirement Sunday lunch last week. The service was brilliant (Alfie was our waiter) . This young man was absolutely brilliant, attentive, professional and a credit to the kingfisher on the Quays. The food was delicious and well presented. Thank you. We will return.

Lovely day celebrating my Auntie's 90th. Great food and fantastic service from Chloe.

I just wanted to give a big shout out to those who made our Birthday Lunch last Sunday so enjoyable. I can't speak highly enough of our dedicated server Chloe, for whom nothing was too much trouble. We booked the Bait Box a few months back for a 90th Birthday get together, and from the outset both Adele and Alex have been amazing. They have quickly responded to any questions raised and happily accommodated the tweaking of guest numbers etc, making the whole process unbelievably stress free. So thank you again for making it such a memorable day!

🍽️ Food: Good options like pasta, red meat, and chicken, but limited vegetarian choices. More healthy and gluten/dairy-free options would be great. Menu changes in April 2024 made portions smaller with fewer green options. 🍵 Tea: Limited variety; more options would be nice. 🏞️ Ambience: Warm, cosy atmosphere with large windows and a lovely mini-lake view. Service is great with complimentary bottled water. 🍖 Lamb: Delicious with gravy, 8/10. 🐟 Fish & Chips: Small portion, 6/10. 🍝 Pasta: Good but could use more flavour, 7/10. 🍔 Hamburger: Poor ingredients, cold onions, unmelted cheese. 🍰 Dessert: The blueberry and lemon Eton mess is a great deal at £5, 8/10. Coffee was fine, but berry crème brûlée was disappointing, 4/10. 🛎️ Service: Slow due to lack of waitstaff. 🐾 Pet-Friendly: Only in some areas. Great experience, but room for improvement.

Always great food and great service

Chicken Milenise was under seasoned and over cooked

Chloe was excellent waitress. There was 38 people everything was spot on.

Beautiful place with nice ambience and view. Good staff. Nice beers

Absolutely awesome food, delicious. Very friendly and super efficient service from Audrey. Many thanks indeed.

I found the food enormously improved compared to last time I visited (last summer). The atmosphere remains fantastic and amazing was Rob our waiter. Extremely attentive and kind!

Terrible rude manager !!!! Usually love this place and always recommend and bring family who live out the area ,due to the lovely position of the restaurant and quirky decor! However after mentioning we loved the burgers to the waitress but unfortunately the Gammon Was over salty way saltier than usual and the chicken burger was inedible and burned !

A lovely lunch served by Alfie,a charming young man.We shall come again.

I have been going for a good couple years. I did start to feel as if it wasn’t as good as it used to be. However tonight… the food was unreal I couldn’t give you a single fault. Our waiter Wendy was incredible, she was checking on us making sure we had everything we needed. The food came quick and was amazing. Really enjoyed the experience. Definitely recommend, and hope you get Wendy.

Amazing place with a lot of quirky charm. As always food and drink were excellent. Our waitress Mia did a great job keeping us happy on a busy Saturday evening. We will be back soon !

Had a lovely family meal at the Kingfisher this evening. Wendy was so lovely, giving great recommendations on food and was very personable and attentive. Delicious food and great atmosphere. Would definitely recommend a visit for any occasion and ask for Wendy!!

One of our favourites. Delicious food, fantastic service everyone, great ambiance. Always look forward to coming here.

Lovely feel to the place and staff were lovely. Unfortunately the chicken burger I had was truly disgusting. In hindsight I really should have sent it back but I really didn't want to cause a scene. My husbands lasagne was 'ok' but a pretty small portion. I came here in the summer and had a much better experience with the food, not sure whether it's a change in management, different chef or what? It's so local to us but unfortunately won't be returning.

The wagyu burger was delicious.

Nice place, great ambience.. perfect service..

I had the market fish… it was the smallest meal I have ever had at a restaurant. Fish was a tiny square, one mouthful of kale (no spinach) and a few new potatoes … nothing like the photo on the website. Absolute only one star and that’s more than deserved. Left restaurant still hungry … worst meal I’ve had there, will not be coming back.

We have been coming regularly at least once a fortnight for years(!) However, recently we feel that the food quality is slipping. The portions have been getting smaller for some time (eg the fish and chips), and I have had two weeks of poor meals - the escalop milanese was cremated, and the steak and stilton pie had one tiny brocolli and a minute amount of kale... Pity as the service and atmosphere are still great/

We attend kingfisher's almost on a weekly basis for their Sunday roast. The food is always tasty and the service is also friendly and quick. We will keep coming back as long as it stays that way. Visited for the first time again in several months and quality of food is still great as is the service. Update: This place has changed a lot. The Sunday roast is almost half the size of what it used to be a few months ago. The prices also have gone up, while the portions have gone down. I don't expect we'll be returning any time soon.

Really disappointed, we booked a table for 4pm on Sunday, went to place my order, they didn't have the IPA beer, they didn't have any Calamari and no roast chicken left, they only had 1 chocolate cheesecake sphere left. I ended up ordering the buttermilk chicken Milanese 🥴 - was that a mistake, a dry piece of chicken on some skinny fries.

We attended today at lunch time for our managers 50th birthday lunch, and the food was lovely! Our waitress was Wendy and she was attentive, and very welcoming and engaging whilst we were there. Thank you so much!

I had the Wagu burger very nice, but the plate looked empty, but with a bit of garnish would have made it look nicer.

The food portions were too small and therefore overpriced, however the quality was excellent and flavourful. The staff were very friendly and accommodating while the restaurant had a great atmosphere and decor. A characterful find and lovely location beside the lake.

My wife and I have been to this restaurant several times for lunch and have always been impressed with the service, particularly when served by Wendy. There is a good choice on the menu and the prices are reasonable, and represent good value.

Visited recently for a spot of lunch and it did not disappoint! Extra thank you to Wendy who was excellent and went above and beyond for us!

Charlie is always amazing. She is so welcoming and friendly. She remembers my allergens and is always accommodating in ensuring what I can and cannot eat. Charlie is fantastic member of the team.

Charlie was very friendly and helpful. Always making sure everything was okay throughout our visit.

We had a lovely time and Alfie did a great job of looking after us. Would recommend if you are bringing children and dogs for an early Sunday tea

Book in advance! We had not but friendly staff fitted us in,

Found this place by chance when my daughter and I met half way for lunch. Absolutely perfect and love the quirkiness of the decor. Although it is very big, it is sectioned into smaller areas, which makes it intimate and cosy.

As always, what a lovely experience we had! We love the character and atmosphere of the Kingfisher. Wendy, who served us definitely went the extra mile, tending to our requests. Thank you Wendy. The chips are to die for! I will not recommend the Steak Frites - quite a lot of gristle. Wendy graciously replaced the dish with another order.