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4.5

Based on 1.182 opinions finded in 2 websites

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Nº 667 in 3448 in Manchester

Nº 34 of 248 British in Manchester

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Lovely rooms, amazing rooftop swimming and fantastic spa!

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Lewis Peters . 2024-11-01

MORE AT Google

Amazing afternoon tea, one of which was vegan and the attention to detail was amazing. Really lovely service, especially from Sunny who greetest us and made sure we never ran out of tea and coffee. Would really recommend. Other staff also excellent.

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Rosey S . 2024-09-08

MORE AT TripAdvisor

Incredible hotel amazing facilities the staff are extremely attentive and felt very comfortable the whole entire stay there drinks were great and the room was incredible with bath tub. Thanks to all the staff there they ere great would love to come back another time made me and the Mrs very happy on ouyr anniversary best hotel I've been in Manchester and the thermal spa facilities are epic.

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Jumping Cartle . 2024-09-03

MORE AT Google

The only hotel I sleep in whenever I’m in Manchester. It’s honestly so hard to leave the room once you’re in. I also love coming here once a month for my me-time spa day even if I’m not staying for the night. The attention to detail in the spa, stunning decor and facilities are second to none up here in the North. I always have a 90 minute hot stone massage with Patricia and thoroughly enjoy it. She is so warm yet professional. The products used are divine. All the staff all round are wonderful and super courteous. Impeccable service which I cannot fault. I always look forward to coming here every month.

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Amanda . 2024-08-02

MORE AT Google

Beautiful, if compact spa. I booked a relaxation package, with 2 course lunch, 2 hours spa time and a massage treatment. The light lunch was delicious and there was a menu to choose from. It's all beautifully designed and spotlessly clean. Lockers were free to use and I really loved that the lockers had charging points inside. My only slight grumble is that the "no phone in the spa" rule was not enforced so others were in the relaxation room on their phones which is a bit distracting. The spa area had a relaxation room with heated beds, experience showers and a salt room, there is also a sauna and steam room. My massage treatment was amazing 10/10! I felt so relaxed and refreshed after my visit.

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Katie Barratt . 2024-07-31

MORE AT Google

I went there for a yoga and brunch morning over the weekend. The yoga was very relaxing so thoroughly enjoyed it. This was followed by a smoothie and brunch and it was peaceful eating al fresco and looking out at the view (the town hall building is in scaffolding atm but this is no one’s fault).

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Ana-Victoria C . 2024-07-23

MORE AT Google

This hotel is outstanding! Everything was incredible. Would definitely recommend booking directly with them as we got some perks. 2 hours in the spa and a free drink was included in the price. I had a work call early in the morning and a lovely gentleman at the reception told me I could use one of the function rooms. Best hotel experience I’ve ever had.

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Ciara Lynch . 2024-07-22

MORE AT Google

Amazing afternoon with family for my nanna's 88th birthday. We had a little issue with no hot drinks being offered during the course of our time there enjoying afternoon tea, until we asked for them. Other than that, everyone was warm and friendly and took time to walk through the plates so we knew what each plate had on offer.

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Nikki Mather (The Doula Element) . 2024-07-21

MORE AT Google

Excellent smart small city centre hotel Marvelous little infinity pool and steam room on the 7th floor, intimate restaurant and bars on the ground floor and mezzanine. Serves brown sauce with the cooked breakfast.

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Andrew B . 2024-07-13

MORE AT Google

What an absolutely fab place. We went for an afternoon tea which was amazing. A great selection of sandwiches and cakes plus freshly baked scones! It was delicious! Made even better by being looked after by Amy , our waitress. She was so attentive ensuring we had enough teas and coffee and making sure we were happy with our food. She was so informative too, telling us about the chefs, the locality and the building and all its facilities. Amy even gave us a tour of the wine cellar cinema and rooftop terrace! She was the perfect host and is a credit to the Townhouse! We would definitely recommend a visit there and will be returning very soon ourselves!

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Janet Lowe . 2024-07-12

MORE AT Google

Absolutely fantastic service and fabulous afternoon tea. Couldn't fault the service or the food. Will definitely be visiting again!

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LJ . 2024-06-19

MORE AT TripAdvisor

Amazing stay at the King Street Town House Hotel. Staff were so welcoming particularly Imogen on reception. Our room was cozy, and the bathroom was very nice with the roll topped bath and fabulous shower.The cherry on the cake was the heated jackuzzi rooftop pool. Wow!!!... The views were great, and there was a sauna and steam room just next to it. There was no time specification on the pool, so you could use it as freely as you liked.We also checked out the Spa next door that offered different treatments for an additional cost. Breakfast was fab, quite big portions too, and the staff were lovely. We are looking forward to coming back again.

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Cleo oloha . 2024-06-04

MORE AT Google

This is a review of the afternoon tea at the townhouse: Staff/Service was 5 out of 5, couldn’t fault it. Very attentive. Drinks were lovely, good champagne and plenty of hot drinks. But the food was the real let down, not all of it - the sandwiches were lovely, but some lacked taste and the scone was perfect (although on the small side). The real downfall were the cakes, non of which I liked - they were overly fancy sounding and some were just tasteless.

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Emma . 2024-05-07

MORE AT Google

I don’t usually write reviews but I thought it was necessary after my stay last night. King street townhouse is the most amazing hotel I have ever stayed in. The room was decorated beautifully - full of rose petals and good size espa products for shampoo and conditioner etc ! The infinity pool was the best part, it was a perfect temperature with a lovely view of Manchester, it will be even better when the scaffolding comes off. We ended up having room service and the food was beautiful and so was the drinks. I just want to say thank you to all the staff for being so friendly especially Tamara who looked after us on arrival. I definitely won’t be going to anywhere else in Manchester when we next come and visit. We had the best stay and we wish we had booked for an extra night ! I would recommend to anyone who wants to have the night away !

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Kia Morgan . 2024-02-14

MORE AT Google

A quality afternoon tea! Something that little bit different and well worth a visit. We will be returning. Can highly recommend 👌

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Jayne Woodward . 2024-02-13

MORE AT Google

Visited for my Wife's birthday after a fantastic previous visit. They say you can't re-create an experience and it rings true. Attentive service but found it too over familiar ('lovey' this, 'lovey' that). In a previous visit we were looked after by Gentleman in a bow tie who was 100% professional and had it just right. We had both high tea and traditional tea and found it somewhat lacking with some rather odd choices (chocolate bread being used for sandwiches?!) and the Hummus sandwich was a cop-out. Cakes we're similarly OK. Definitely not in line with the cost, however. Despite booking and paying online in advance, I was surprised to see a bank notification to say that an amount had been taken after our visit, which was somewhat higher than expected - as well as an additional service charge. It took 3 emails and 2 x phone calls to resolve this. I'm also not sure how it's an optional service charge when they simply take it from your card when you've been and gone - a big no no for me and needs to stop. Please be aware that upgrading and paying extra for sparkling wine means you get 1 x glass. Additional glasses of Prosecco are £9.20 each, I think. They should be clear on this when they ask you if you "want a top-up?". Again, a bit extreme. We've stayed at the hotel several times and will do so again, but despite a beautiful and relaxing environment in the restaurant, probably won't be back for afternoon tea.

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AMGF99 . 2024-02-11

MORE AT TripAdvisor

Divine hotel. The staff as you’d hope “up north” are so friendly and accommodating. The rooms are gorgeous and cozy and the plush bedding, towels and robes are just divine! Best stay in Manchester!

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Jenna Bulmer . 2024-02-06

MORE AT Google

I’ve stayed at KST many times and it’s beautiful. This time I stayed in room 20. Access to the bedroom via the bathroom which is unusual! Gorgeous toiletries and linens. Bed frame is not ideal. Many bruises acquired!! Also the radio wasn’t there! It was always a nice touch to be welcomed by the Roberts radio.

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Eimear Maguire . 2024-02-06

MORE AT Google

Had high tea here. Honestly, such a waste of money! Building beautiful, room beautiful but high tea such a disappointment & WAY OVERPRICED for what we got! The photo served 3!

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Caroline T . 2024-01-07

MORE AT TripAdvisor

We had an excellent afternoon tea celebrating my husband’s birthday. The food was fresh, tasty and service was very friendly.

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Andrea . 2024-01-03

MORE AT TripAdvisor

The restaurant looked good from a decor viewpoint, but was as good as empty. We were told our choice of wine was not available, so chose another - no great issue. The main disappointment was the main course - duck served with a side order of carrots. The dish was served lukewarm on stone cold plates, the duck was as tough as old boots, and the carrot side order comprised more onions than carrots. Not worth what was charged - by a long way.

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Thorsten O . 2023-09-22

MORE AT TripAdvisor

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