King Sedgemoor Inn Cookhouse + Pub in Sedgemoor

Such friendly helpful and efficient staff. Such a shame they are all out of a job from 4th July as hotel rooms are more profitable

RUDE staff. Arrived at 10.30 in the hope of purchasing 2 breakfasts. On arrival my partner with our on lead dog poked his head around the door to request if they were dog friendly. Before he even asked the waiter, (Mr Grumpy), glared at our dog and said "No, absolutely NOT". I asked whether there was a breakfast menu and was told by Mr Grumpy, it was buffet breakfast only but I'd better hurry up as it was finishing at 11am. I replied it's just past 10.30 and again abruptly told, "it's finishing at 11 so hurry up" We decided not to eat in such a sour environment but as we had a long journey ahead, just have 2 coffees. On ordering Mr Grumpy tutted and stomped because we had decided not to eat. Whilst my partner was waiting for the coffees another customer and his small child came in and informed Mr Grumpy that he had been given a booking by a staff member for 10.45 for 2 breakfasts. At this Mr Grumpy was furious that someone had made a booking at this time and made it clear that it was out of order and inconvenient. The customer looked so embarrassed., My partner was so uncomfortable with this interaction that he intervened and said the customer service was clearly lacking. My advice to Mr Grumpy... get yourself a different job as clearly you are unsuitable as a front of house. We will never return.

We were staying in the hotel over bank holiday weekend and had booked a meal plan. We arrived early for our meal slot by 10mins and were greeted and shown to our table which was great. Our server was Paul T and he was super. Very friendly, attentive and professional and went through the options concisely and was just really helpful. A credit to the Resturant. The food was fast, piping hot and very tasty. There was a variety of meals and they all came out at the same time and were lovely. I would happily recommend this place.

AWFUL PLACE! DISCRIMATED OUR FAMILY BECAUSE ONE IS DEAF!! THEN KICKED US OUT BECAUSE MY SONS HAIR HAD GROWN AND WAS OVER THE HEIGHT RESTRICTIONS EVENTHO HE WAS ALLOWED TO PLAY 2 WEEKS BEFORE HAND. I PAID FOR 3 KIDS TO PLAY AND BOUGHT DRINKS FOR 4 ADULTS AND 3 KIDS WHICH CAME TO £35, HAD TO GET A REFUND WHICH WAS TOLD BY THE MANAGER IT WOULD BE IN MY BAMK WITHIN 3-5 DAYS... 9 DAYS LATER AND STILL NOTHING!! RANG UP AND THEY DONT CARE.. VILE PLACE AND VILE STAFF MEMBERS!!!! I RECOMMEND NEVER COMING HERE!!!! THE FACT MY DAUGHTER IS AUTISTIC AND THE MANAGER KICKED US OUT BECAUSE HE WOULDNT LET MY SON WHO IS MY DAUGHTERS YOUNG CARER PLAY ALONGSIDE HER!!!!!

We had a meal last night for my daughters birthday. Over 12 of us so we preordered. We didn't wait long, the food arrived, perfect, hot. The staff were lovely and couldn't do enough for us. Totally recommend 👌

Not been for a long time so we thought we'd pop in and well we had the Carvery and it was delicious the Chef hasn't changed still friendly and a New waiter was excellent too.. Atmosphere while waiting to be seated same as usual inconvenient that we turned up I think 🤔

The service was great. Kayleigh was friendly, kind and helpful. She made us and our young daughter feel welcome and looked after - we really enjoyed our visit. Thank you Kayleigh.

Lady on a front of the house wasn't very welcoming 😕 at last Sunday 😕 Don't think we will be back ! Great food ! Nice kids playground 👌 Actually very beautiful and nice place 👌

Popped in for lunch very nice food and bonus having the play centre for our grandson!

We celebrate our daughters 16th birthday here last night (20 April). The staff went out of their way to make us feel welcome, they were so helpful, friendly had us all in stitches our server was so good and he definitely made our meal an amazing experience. Food was really yummy, and reasonably priced. The play area was perfect for the youngest members of the family (aged 4 and 5) to run of all their energy, the play area was very clean and tidy. All the staff came over and sang Happy Birthday with us at the end of the meal which made the evening really special. Would definitely recommend visiting this family friendly pub.

Great food, friendly staff, nice and clean. The added bonus if you have children is they have a large indoor play zone which is manned by a member of staff. Brilliant pub/restaurant Highly Recommended

Reasonably priced food, quick and polite service. There is a kids indoor play area, climbing frames and slides etc but has an additional charge of £4.50 per child, thought expensive as we were eating in. Generally a very pleasant atmosphere.

Very surprised how much it has improved

Excellent service. Would recommend

The staff were great,they were quite busy but found us a table. We ordered 2 smothered platters from the menu and it was lovely. There can always be more meat though. 😀

Decent fish and chips. One end for children's play area.

Visited 5/4/24 the waiting staff and the food was spot on can't really fault it at all. The steak was cooked absolutely spot on. But the way one of the staff (think his name was Paul) was talking down to the other staff members in front of customers was just horrible and the way he reacted to and dealt with his mess up was absolutely terrible in front customers and children as well. Came across very unprofessional and rude. Feel sorry for other staff.

Me and my Family (group of 8) visited here on 5th April 2024 for my birthday, everything was absolutely amazing from the food being cooked to perfection to the wonderful play area and our wonderful server Aiden.. although everything else was wonderful there was one thing that brought the experience down and that was the way that another Team Member (Paul) was treating and talking to other staff infront of us and other customers... it was such a shame but other than that no complaints

I visited here with my family and 2 grandchildren. The food was excellent, most of the staff were really helpful, couldn't do enough to help. But there was one guy, named Paul, I thought he was management by the way he was acting but found out he wasn't management at all. He was so rude to customers, and spoke to staff in front of customers appallingly. I was so shocked and felt very sorry for the other staff as they were lovely. This paul guy should definitely not be working with members of the public as he obviously has no respect for co-workers or anyone come to that

Food was great, service couldn't be faulted apart from whoever was strutting his stuff around the dining room tonight, possibly called Paul, was creating a bad atmosphere, bullying staff in front of customers, a totally unfriendly individual with a bad attitude. He made an otherwise great night into something a bit stressful. I felt so sorry for the lovely staff.

Normally quite good for food if you like Brewers Fayre menu style. Main downfall is that it is a bit hit or miss whether they have drinkable ale - they generally only have Doom Bar on the hand pump and quite often it has run out or you can tell it is just about to as you get a dull cloudy pint.

Have a lovely later afternoon here. Staff were so friendly and couldn't do enough for us. Too attentive and great with our 3 year old son. Very child friendly and food was lovely also. Very clean place also but most impressed by how kind and friendly the staff were

Food and service very good , toilets not so , although it says checked regularly no one checked or cleaned in the 5 hrs we were there

Well there are some mixed views on here, but here’s mine. The pub has the same style menu as a Hungry Horse. We booked a table for 17 people, as it was 17 people we were asked to email our full meal order. Our group had a range of starters, mains and desserts and several kids menu orders. One starter came out twice and one missed, but they soon brought out the right starter promptly. Apart from that all orders were correct including how 3 steaks were cooked! We had a gentleman called Paul look after us who was very down to earth and we had a joke with, it made the experience feel less formal. All the kids went in the soft play and great fun! The only thing I will say is make sure you type your vehicle registration in when you arrive as there is a 3 hour limit on the car park. Can’t understand the negative reviews, Paul and the team were very welcoming, the food was great value for the money and bonus was tiring the kids out in the soft play!

Lovely food definitely recommend coming here

If you want to get ignored then this is the pub for you you get seated you sit there for 30mins plus and then another family arrive and get served within 5 mins of sitting down you speak to a member of staff and they cannot offer a solution to the problem so we just walk out P.s As for the food we can't tell you how it is as we never got served by hayden the illusive server that never materialised

This pub has gone hugely downhill, whoever the manager is needs a course in smiling or actually being polite to customers, not in the correct line of work at all, it's such a shame as used to be a magnificent place to go for a cheap and cheerful meal with friends or family! The soft play is totally gross, looks like they've not cleaned it for years, they need to bleach it from top to bottom! I wouldn't bother going to this pub at all, don't waste your time! The lowest reviews on this pub tell you everything you need to know!

We have been using this pub regularly for the last two years but not again after our family visit on Saturday 07/01 . On arrival our party of seven was seated and my son in law took his children into the soft play as usual. For the first time ever he was told he had to pay £4.50 per child. We have never had to pay before so he said he would take the children out but was told as they had gone into the soft play that he had to pay. My daughter asked to speak to the manager who on arrival was very rude and aggressive towards her his name is Raoul. He told us that we had always had to pay I told him that we have never been asked to pay for the soft play whilst having a meal and we had been there plenty of times. We pointed out that there was no signage at the entrance to the pub or soft play stating that there was a charge. We were rudely told that there was a sign inside the play area but it isn't visible until you are in there. We were then told that he would remove the charge from our bill but we are no longer welcome to return. When our food arrived it was of poorer quality than previously and a lot smaller portions. By barring us he has lost regular customers but we wouldn't be going back after this especially when we food is as bad as his attitude.

Excellent service from Charlotte. Really appreciated.

Come here for breakfast regularly, pre book 😏 staff are lovey food is decent for the money.

Quite a nice place. Drinks ok. Just had chips

OK but not great atmosphere. You feel tension of staff making mistakes with orders. Mine was correct so no complaints from me. Feels tense.

Was there for a meal for 10 people. Food was excellent, staff were brilliant. All food came out together, drinks were brought to the table too. We were all very impressed.

Wings were expensive for what I got but still nice, the cheesecake was THICK!! I didn't mind it but be careful haha Pricing was wrong on the menue but the staff quickly rectified this :) great staff on the night and relaxed vibe

Great place for a family meal at reasonable prices

It's a great all you can eat breakfast I would recommend it

Oh dear. What a fall from grace. We haven't been here for a while and things have changed since my last review. Only one member of staff seemed remotely interested in any form of customer service (thank you Daisy). When the food arrived it was edible and hot. However the quality was awful. My steak and ale pie was tiny and I could have bought better at the local chip shop. Terrible value for money. It was placed on a plate with a few chips thrown next to it and some peas alongside. For what this cost I expect more. On the return home I needed topbup with a sandwich. We were very disappointed and won't be returning anytime soon.

Truly shocking! Would love to know how or where to buy bacon that colour. Good job it's 2023 so whatever it was could identify as a sausage . Do they have a contract with cat to supply old boots to sell as black pudding . Everything cold and looks like it has been recycled from bridgwater services at jct 24 food waste bin. Good job the kidd were at school, don't need social having a go for child cruelty. Other than that what a present experience. Should hold slimera world meetings as I lost weight on the throne before leaving. Good way to detox as it gona fly out on way or another. Keep up the good work. Eeeeeeeewwwwwwwwwwwwwww.

I recently ate at the pub with my family, excellent service and the food was perfect. I had the fish and chips and finished off with a triple chocolate brownie. I recommended this family friendly restaurant and will definitely be returning.

Visited with my family , we all really enjoyed the food and the service was great, very friendly and welcoming!

For your typical chain restaurant, the experience is enhanced by the eye of detail in the food and service. Hot food, clean venue, friendly staff. Charlotte was a very lovely human being who you can tell cares very much about her staff team and the quality of service they deliver. Thank you for a very nice experience.

The food was absolutely horrendous nothing was made fresh you could tell it was pre cooked and microwaved. Also the menu options was poor

I recently had a very disappointing experience at Sedgemoor Cookhouse. I was refused service for no reason, and I was left feeling humiliated and angry. I arrived at the restaurant on a Friday evening with my partner. We were seated at a table and given menus. We ordered our drinks and food, and then we waited. After about 15 minutes, a waitress came to our table and said that the chef had refused to cook our food. She didn't give us any reason for this, and she just shrugged when we asked her why. We were shocked and confused. We had done nothing to offend the chef or the staff, and we couldn't understand why they were refusing to serve us. We asked to speak to the manager, but he was nowhere to be found. The waitress said that she would try to find him, but she never came back. We waited for another 10 minutes, but the manager still didn't appear. We were so disgusted by the way we had been treated that we decided to leave. As we were walking out of the restaurant, we saw the chef standing in the kitchen. He was laughing and joking with the other staff members. It was clear that he didn't care that he had ruined our evening. I am extremely disappointed with the way I was treated at Sedgemoor Cookhouse. I would never recommend this restaurant to anyone. If you are looking for a place to eat where you will be treated with respect, then you should avoid Sedgemoor Cookhouse at all costs.

It’s half term and we brought our children to play in the play area whilst we ate lunch we watched the man turn away one family as play area apparently closed when I challenged him as to why it is not open he said I should have phoned ahead ??? There is currently about 4 families here with children and it’s ridiculous after speaking to a member of staff I was informed he was the manager ? I would like to say the waitress was very polite and helpful and even brought the gf menu out to us where as the manager literally passed me an allergen book with no explanation as how to use it very disappointed in him and who has a pub with a children’s play area and shuts it in half term as a business owner myself this seems very counter productive and lazy

Very good indeed. First time ever in the area, and we found this little gem. Very quickly seated, We started with a nice glass of fresh orange juice and then fed with a good breakfast and a nice cappuccino. In and out in 45 minutes paid less than £20. The chap in charge was very helpful and efficient, too.

Front of house service friendly and efficient but refused a breakfast order before 10.30 and seemed in a huge hurry to clear away breakfast products. It made me feel as if I was being rushed. The breakfast had obviously been prepared perfectly. However, despite being under heat lamps, it was only luke warm which was disappointing. The venue was clean and comfortable.

Club sandwich is highly recommended

Very friendly & food was lovely 😁

Came with my partner a few weeks back and the service was fantastic, the lady who showed us to the table was very polite and even the chef came out to serve our food, we've also come here before for the unlimited breakfast and it's absolutely fantastic, great value for money and love coming back. We had a voucher that we used aswell which went through smoothly so very happy with that. Will be visiting a lot more soon 😁

Went there for a birthday party in the morning. It was really good and clean plenty of seating areas.

Just had a carvery at the King Sedgemoor. What a wonderdul dining experience. The staff are ever so friendly and the carvery was 10/10. Can not wait to return.

The food needs to be looked at the chicken was like rubber

I am never one to review or complain however I cannot stay quiet about our experience. The manager should really have her job questioned. Booked over a month ago for a birthday where both parties had to travel 2 hours as a surprise. Greeted by the manager telling us she had no availability, explained we had booked well in advance to be told “well we still have no availability”. I tried to explain again we had booked to which we was told “I will deal with you in a minute”. Spoilt the whole surprise for the person whose birthday it was as I had to keep explaining we had booked a table and people from our table were already seated. Still saying this wasn’t enough as was told no availability (despite members of our party after having the same argument be seated at the table we booked). Luckily, a lovely lady (who should have been manager) interrupted the interaction and showed us straight to our table and apologised countless times and gave us excellent service. Throughout our time at the restaurant members of staff even stormed off due to the management. This should really be looked in to as we were disgusted by our treatment after driving an extremely long way. I booked over a month in advance, I understand there are other bookings but we came with 3 children and as above made the booking a month ago - could someone not have called to tell us the children are not aloud in the play area due to a party? I want to thank the lovely lady who could not stop apologising to us and it seems it is not just how customers are treated… The manager is disgusting and if we did not have children who were hungry we would not have stayed - will never return.

Food is delicious always. Great prices. Love visiting this place

No smiles from any of the staff to anyone, wrong order(s) , chef shouting to waiter in restaurant that he’s “ taken the wrong mixed grill” food tepid at best. whether the staff are overworked or under valued here I would not recommend eating hear as they seem to not get the basics right.

Great food for the price, great service especially from a young and very attracive young lady called Milly. Definitely go here again.

Not had the food recently but we're booked solid today when I dropped by so must be good 😊

Decent place to eat at a reasonable price. Easy parking.

Really friendly staff. Great vegan options - vegan chocolate torte was incredible! The burger was amazing.

Great family friendly pub Extremely understanding with our child's need (autism and non verbal

A good place to have a cold beer 🍺

I have been to this pub quite a few times now and all the staff I have encountered have been lovely - which is sadly quite a rare find these days I think. The food is fine, even good, and it's value is very good. Because of the lovely staff the atmosphere has always been very good on the occassions we have visited. Although, of course, those pesky people - often referred to as customers - can cause the downfall of a good, or even a great, establishment, luckily I am yet to see any bad behaviour at this public house (behaviour my husband and I usually call "the entertainment"), unless it emanates from the table I am sitting at .....!

Nice food very happy with the service and somewhere for the kids to play 👍

Not place I normally frequently its big and a bit noisy but good for meetings and staff do their best

Took a friend for lunch, our meals arrived and my friend said the coleslaw tasted weird, I only had to sniff mine to tell it wasn't right so when a member of staff came over we told them there was something not right with the coleslaw and he said it is because they've added a different vegetable to it and he doesn't like it either and went off, the chips were soggy and lots of green ones!! Then waited nearly an hour for our desserts despite there only being us and two other tables having food, we had to ask twice how long until we got them. Staff were stood around chatting most of the time. Will not be going back. Very disappointed.

didnt allow a 8 yr old into play area,how ridculous he was just under the height limit!!!!

Forty people in our group excellent food and service

Was in having my food with my family when a family walked in with two small kids it was obvious that there are where from the travelling community and when they asked very politely for a table the lady said No, we are fully booked but the pub was empty, the kids had to leve the soft play very upset and crying made me feel very uncomfortable and sad for that family to experience that type of racist behaviour has she could have give them a table won’t be going back there!!

Set off from Newcastle to torquay on our family holiday We called in at this place on the way down I walked in to get a table with my wife and 2 small children the young lady was getting us seated until a older lady urgently called her back and said I need to talk to you she said I am just getting this family seated I will be with you in a second she said no it’s really important I need to talk to you now then the young lady come back with out looking at her computer and said sorry we are fully booked it was quite obvious that they was refusing us because we are from the travelling community they was loads of empty tables inside and out I then told the young lady can I have a few drinks outside while my kids are in the play area she then had to speak to the older lady The older lady walked over and said we are understaffed and cant seat you anywhere i have never been told i cant sit outside and have a drink they must of been 10 empty picnic benches absolutely ridiculous very rude raciest old lady will never come back we end going a couple of mile in to Bridgewater to quantock pub and carvery nice pub with park for the kids

We went today for lunch and got refused the lady said she was fully booked.Which was a laugh because it was empty need better management.Staff was rude never going back to there😖

Stayed at the premier inn to break our journey up from Cornwall to Cheshire and ate in the King Sedgemoor. Bar man was really efficient and very friendly. We had dinner and breakfast and the food was delicious and staff very helpful and friendly. Thanks to everyone 😁👍

Nice pub food, pleasant and friendly staff.

Me and my boyfriend went the Sunday carvery - traveled an hour just for it as it’s the best around!! Served by Paul who was 5*, friendly and bubbly man who made us feel welcome. The man serving the carvey is a smiley face and always gives generous portions. Thanks guys :)

Happy friendly staff and really helpful. Freshly cooked food. Not to bad on prices considering the cost of ingredients these days.

Had a nice meal with friends. Service good. Food tasty.

Stopped overnight at the premier Inn and this pub is where you can have an evening meal and breakfast. We done both, the evening meal was great, great price and decent quality. The kids play area is great and I must make a special mention to the staff member Tia, she was awesome with the kids. Playing games with them and just making them feel special. Overall a very pleasant experience

A very nice place with good service and nice food there is good parking and a indoor play area for the children, most meals are approximately £10 per head.

I ate chicken wings and I enjoyed them but I got my order wrong which is in no way the fault of the staff who were amazing, it was my fault, bad me.

Great value for money, the staff are welcoming and fun. Lovely play area for children to play in which is safe.

The service was very good the meals were on time an hot nice dessert good choice plenty of parking which is free you have to register your car in the pub

Stayed in nearby chain hotel . Overall better than average

Not rhe best but what I was expecting to be fare

Awful, staff who weren’t interested. Had to explain my order 4 times (it wasn’t even difficult- I wanted to swap some cheese) before she could understand. When the food arrived it was wrong. They forgot our drinks and I asked 3 separate members of staff, none offered an apology and took 30 mins for 2 cokes! Standard of food was terrible and was only lukewarm on arrival. Couldn’t finish as it was not nice. No-one came to check if our food was ok (though given the quality of the food I’m not surprised). Staff uninterested in customers. To then charge £3.50 for children’s soft play when the terrible food is so overpriced is laughable!

First time we visited and we will definatly return, carvery was lovely and the lady that served us Georgia was lovely so friendly and was great with my kids real credit to the company

We hired the play room for a private party for my son and his friends, they had an amazing time, everything was ready and it was all clean. We had an amazing hostess Tia who helped us the whole way through and made sure we were happy and everything we needed was there.

Me and my fiance went here yesterday. I had the mixed grill and Rob had the scampi and they were both delicious. We parked in a disabled bay. We are both disabled and getting about is always difficult. As soon as we arrived the two ladies on duty helped us to our table and brought our drinks over. They really couldn't do enough for us. I would highly recommend this restaurant and will definitely be going back there again.

Food was average & service was rubbish!

Cold food. Slow service. Lemon slice in drinks was like cardboard adding no taste or flavour

Good food, nice environment, comfortable

Nice place, which appears to be very popular, helped no doubt by the Premier Inn, so lots of trade via the hotel. The food was good, but slightly let down by a grubby table (had to ask for it to be cleaned) and some staff not particularly friendly or happy.

A very busy pub / restaurant, good food and friendly and efficient staff. Will definitely visit this establishment when in the area.

The best Restaurant in Bridgwater. Opposition is a good Hotel and Gasoil Station.

All you can eat breakfast done really well. Great place to stop by if heading up past the motorway

Food wasn't great, we had to send one chicken back as it wasn't cooked. I had goujons which looked cooked but were cold... I now have D&V so they probably weren't reheated thoroughly (great start to out family holiday 😒) Would not recommend. Staff were really nice though.

Went for late lunch. Yummy food, decided to pig out and ored pudding. Waited over 20 mins for the black forest sundae. Then the jumped up barmaid said looknits still cold, what's my problem. My problem is my fist is going to meet your face in a minute. Completely ruined a fab day. Manager was useless. Wish I'd poured it over their heads as it was a ruined Sundea, and a Friday 😄😄😄. Won't be going back.

Very clean, bright and tidy. Good service and reasonable food at lunchtime.

Jazz and Daisy made me feel welcomed. Couldn't ask for anymore

I would advise anyone who was tempted to have a children's party here. To go elsewhere. Poor communication, management is lacking and you will not get what you paid for.

Lovely meal staff were friendly and helpful we will definitely be back 😀

The customer service is very poor; on one visit the staff was rude and ignored me staying at the door for about 10 minutes, when I finally walk towards her she was so aggressive and rude. My latest experience - I booked a table, been there at the time of my booking, just to be told by other customers that they are not serving food today. Very unprofessional to just cancel bookings without actually letting the guest know… it was not a walk in or last minute booking, they had more than enough time to call… disappointed Other than that: average food, ok prices, average looking pub