KFC Woking - Chertsey Road in Woking

Staff seemed ok but i asked for something and he sent me on a wild goose chase , also alot of mess left in the eating area

Just Eat stole our food we would like a full refund

Consistently the absolute worst when it comes to delivery and temperature of the food. Not sure if just eat are also to blame, but I’ve lost count of the amount of times it says “delivery 20-35 minutes”, and then when the order is confirmed it suddenly becomes 40–60 minutes. Then on top of that it gets delayed further during “prep”, and when it does eventually turns up (if I haven’t cancelled by then) it’s inevitably either room temperature or cold. Won’t be ordering from them again

wrong ordered been delivered driver don't even look order number was written on food bag

Every time we order something is missing. I don’t mind a couple of times but it is every time. Now I think it’s on purpose. Not acceptable as I have just parted with £50 for a family meal and 2 mile delivery. And a service charge that does not serve service. As the order is always wrong. I will be requesting a full refund and not ordering from KFC Woking again.

I visited this place last evening with my family and friends,I wondered such a great place to enjoy the food & also staff behaved nice,we will visit again.

Excellent service thank you very much

Excellent service and delicious food at good prices

the food is cold absolutely unacceptable for the price I'd payed I don't expect to have to re heat the food does not taste the same will not be using you again.

The food was not hot it was hardly warm I also ordered Kansas bbq dip that never arrived, not worth the money I paid

I purposely ordered the food ahead of time (at 8pm for an 11.30pm delivery). It finally arrived 45 mins late and lukewarm at 12.10am.

we sent it back as we had to put two kids in the car and take them to McDonald's because they were so hungry and couldn't wait for the KFC order, the tie kept increasing a d we didn't know when we would get it. It's almost false advertising. they said 15 mins and then it became 30, 40 mins.

If I could give zero stars I would. Tried to order through the app. I live about a 6 min drive away. My order was never fetched, it kept saying "driver on the way to restaurant" and I waited for 2 hours for my order to eventually get cancelled. Good stuff.

Says delivered and it has not been so clearly gave the food without the code

Ordered a bucket of hot wings 👍

Great service from Asha, Robin and the rest of the team. Robin, Asha and the rest of the team always greet you with great service and a big smile :). Keep up the great work!

Great experience lovely service 5 star

Food arrived hot and on time. Cooked to perfection and friendly delivery driver

Was short with my order. I ordered a 12 piece but only received an 8 piece boneless share box so Iv been over charged

The chicken was overcooked and dry, some was even burnt. Looked and tasted like it has been kept out all afternoon.

Chicken was dry and very little meat more bone and overcooked as well as burnt at the edges highlight was the salad overall 1 out of 10.

The food was cold and I had to microwave it !

All instructions were ignored on the notes, so guests were left without food

The stuff is hardworking and friendly.Really like it.

I recently ordered from this KFC, and I have to say, I was extremely disappointed. The chicken had a strange, unpleasant smell, which was off putting and made it impossible to enjoy the meal. On top of that, the food quality was not up to the usual KFC standards it didn’t taste fresh or properly cooked. For a brand known for its fried chicken, this experience was a huge letdown. I won’t be returning anytime soon unless there’s a noticeable improvement in quality.

chicken is super tiny ,was requested chicken thighs but gave a tiny chicken wing and tiny breast.

bang on can't fault it hot food and delivery guy was sound

Yet again, food was left out of my order and was cold when it arrived. Delivery took an hour. Not sure why I keep bothering with these!

Fillet tower burger fillet was burnt hard and dry. Twister was dry and felt cheap salad nonexistent just on the whole not a good experience won’t be having. KFC for a while

the driver was very professional, delivered the food early and all the food was fresh

Will never use just eat. Delivery driver stole my order and now it is impossible to speak with someone from customer services

food was cold just eat did sweet F A

Very slow service food is overrated and very small portions Bu.mni

order never arrived, even thought it said it had, arrived

I didn’t get all my chicken I want a refund I’m not happy

I got the wrong burger 🍔 cold chips, cold wings and can of coke at room temperature not chill.

Excellent as always. Driver was very polite.

Absolutely terrible I ordered creamy mash as a side and Kansas bbq bites and got baked beans and gravy completely wrong and the food is cold

It has great fried Chicken tasty, flavourful and the food is properly cooked. I think they can make the chicken crispier but overall the food is good. The workers are good as they speak multi languages (some of them).

food arrived cold, the packaging looked like it had been open and it took forever to arrive from the time it left the shop

Very efficient pleasant delivery courier

it take 2 hour to deliver my food worst service kfc and delivery

I have missing item on my order !

arrived over an hour late restaurant was supposedly preparing order for the whole time, arrived stone cold completely not edible was only one meal so not a huge order, delivery driver was also extremely rude and rather than knocking called me to say he was outside and come to the door when I opened door he was still sat in car and refused to get out I had to get shoes on and go out to him I wouldn't of even minded if he asked nicely as I get its cold outside

turned a 10 minute trip into a 30 min trip by driving up to bisley and back, when i messaged him to check everything was okay i was met with blunt and rude answers, was definitely not appreciated at all, as a result the food was cold. would definitely rate lower if i could

not happy food was squashed in the bag warm drinks chucked in the bag with the food also missing items and wrong items in bag

Absolutely amazing I dined in and it was so good ,the food was great and the service and atmosphere was top notch I do recommend!

from the time I ordered until my order arrived was 1 hour, when I ordered it said 15-30 minutes

Items were missing from the order and it was cold. Every time we order from kfc there is always a problem

Missing popcorn chicken. Last time missing Pepsi! How hard is it to check an order before you put in a bag.. Apparently very

Order placed at 18:25, food finally turns up at 19:10, from a fast food place that is ten minutes walk away. Everything was stone cold, so must have been sitting on a cold side for a long time before finally being delivered.

Ordered a sharing bucket, no sides, sauces or drink delivered. Food was ok. Just annoyed about the missing stuff.

we were missing 1 portion of chips and 2 of the drinks were wrong

Very slow , staff seem to be lost toilets door always closed when you ask staff to open they tell you to go there and wait then they forgetting to open and you need to go back . It's a joke

Food was cold as it seemed the driver done multiple deliveries. Cold can of drink placed on top of burger which squashed it and made it even colder. From placing my order, to it being delivered was 1hr 10mins! Far too long!

my coleslaw is out of date it has use by 18th Nov today is 22nd Nov

driver got lost contacted me gave clear directions to my house, driver continued to drive around claiming hes lost then drove off with my food as saw on map and then was told food was delivered never got any food so angry!

Never arrived at all! By then it was too late to get food elsewhere. No one to speak to, to resolve the problem. Family hungry. Abysmal.

Waited more than 5 minutes to be able to place an order only for the woman not knowing how to use the tills and needing help from a manager. The woman then proceeded to give me the wrong burger in my box meal, should have been the Christmas stuffing burger not zinger tower burger. Only noticed when on a train so unable to go back and get it rectified. This is the second time in as many weeks I’ve tried using KFC across 2 different stores and been left utterly disappointed on both occasions. I’m left dumbfounded how a store within walking distance to the head office is so poorly run.

the delivery person was very polite and professional. grratly appreciated.

I just ordered food inside the store take away option. Burger was cold and meat reheated, fries cold and saggy. I'm very much disappointed and not going back again.

Was expecting slightly more fries but otherwise good. Delivery driver polite, professional and friendly

The chicken was awful. The Breading was soggy, It was coming off the chicken. Really bad.

Ordered in store. Came home to see both boxes are missing part of the order. No one answering the phone so I can't even complain.

Ordered 2 pieces of chicken each. 3 of the pieces were a fair size, one piece was so small it could have counted as a chicken wing. Not impressed

Didn't give me the drink that I ordered and paid for

Stone cold and took over an hour

Order took 20 minutes over what was originally promised. Next time I’ll go myself . What’s the point in using JustEat

over an hour late and stone cold

Every time we order from this KFC something is missing. Every single time

ordered fries with 2 meals but they didn't arrive, very disappointing

All good but no chips delivered :(

I order through kfc app form 7 mile away form shop when they give me food after 10 minutes it feel like cold ice very and very disappointed waste of money

shouldn't have to go looking for My food.. I leave instructions which are ignored.

missing large beans and a popcorn chicken

As an employee of the Peacock Centre KFC, I can say that this site totally sucks compared to ours.

Fires cold, bbq bites had barely any sause.

First and last order ever. But that is because of RIDICULOUS price.. even with £7 back via AMEX... never again

My fries didn't come in the order

would be nice if the whole meal was delivered. forgot a whole burger but never mind ig

The order took at least 20 minutes longer than it said it would the chips were cold and KFC put the wrong side in my order it was supposed to be creamy mash and they gave me baked beans the burger was nice but other than that poor service

Missing a number of items from my order, which really sours the experience.

Despite arriving on time, food was cold and missing the fries. They didn’t pay attention to my note. Never ordering from KFC again. This isn’t the first time

the moped was at warp speed around the mini roundabout, and finally the food is arriving hot

Best one around, all crispy chicken.

Unfortunately order incomplete - no fries delivered so we have half a meal for the family. Not the first time this has happened either

It was cold and some of the chicken was small pieces.

Smallest pieces of chicken ever seen

I went to kFC and I ordered two sweet cones and I told him to eat in, so they put it in a bag and gave it to me, so he told me to eat. It needs a tray I said yes because it means if you want to take the dost Sweet corn you have to carry what you have in a bag I think these people need more training thank i

5 bits of the chicken were very small half a mouth full and gone the rest was OK

Good service. Staffs ( Fahima & Christiana) are nice & friendly.

Food was cold even though left message in noted that make sure the food is made freshly and is hot but it wasn’t

I asked for two mash potatoes one pot of beans but I got three pots of bean. Thanks a lot for spoiling my meal

no pepsi max in the bag??????????

Im not happy all the chips where missing even the 2 separate ones lid wasn't on gravey properly and went everywhere and as the man gave the bag to us the bag slit and popcorn chicken and bqq bite went all over the the floor and are not eatable we spent nearly £80 on this meal and didn't even get it all and some of it spilled everywhere unacceptable

One meal was missing … very disappointing

The lobby is very clean . The atmosphere is very nice specially with the staff being friendly and happy to help . Definitely I will come again

very good services . The staff is so lovely, nice and friendly. I’m really happy with my food . fresh and amazingly tasty

The service where amazing . I got my order in no time. The Team leader (cristina ) was so happy to help me out with my order on the kiosk . Fahima and the guys at the counter where so smiley . really enjoyed to be there . made my day amazing happy

good atmosphere and good vibe . Cristina and team where very nice and helpful. my food was amazingly tasty and delicious 🤤