KFC Wellingborough - Turnells Mill Lane in Wellingborough

They completely messed up my order and when I requested for a refund they never got back to me

food was cold and dips for the boneless dipping bucket were missing, again not the first time we had no dips i would not recommend, tried to call but nobody has learnt to pick up a phone

fillet burger tower with bone?!?!?!?

over 2 and a bit hours late. awful service

for the third time in a row dips were missing, obviously can't learn from previous mistakes, so won't be using again any time soon, also had to microwave everything

Shocking. Arrived almost 2 hours late. Cold. Not cooked properly. Wrong items. Absolutely appaling.

90 mins until delivered then order was wrong, code was given and driver went away happy, I am not so happy about a p1ss poor service

Can't believe we had to over 1 hour longer to get our order, oringinal time stated 17:25- 17:45, came at 18:45, just putting all in the oven as cold, wont be ordering from KFC again, very poor service & quality of food

Cold, could not eat chips. it's beyond me why they put a cold can of drink in with hot food.

Both of my two large gravy's were missing. Spoilt my meal.

Food was cold. Coleslaw side was missing. At least the drinks arrived unlike our last order when the bottle of 7up was missing.

Delivered wrong order and wouldnt take it back.

The food came late and it was cold, even the beans

Stone cold food , delivery driver apologised in advance . Not impressed

all good was cold and missing items sort it out or next time i’ll go to popeyes

Food took 1:15 to arrive despite when the order being accepted by the restaurant it said it would be 30 mins. When the food arrived it was all either lukewarm or cold. But can of drink was nice and warm, it was in the food bag so also was undrinkable

Fries and burgers were stone cold

I know him is my friend me too I'm takeaway driver

Unfortunately cold and missing one popcorn chicken

As a delivery driver which Im trying to fulfil the demand, I hate to come here and be ignored or to jump over my orders because they know other drivers and Im kinda new… not a good practice and not fair…

where is my food because it hasn't been delivered to my house .I want my money back

My burger and drink was missing this is the second time ive been missing things from my order

I didn't get my order at all! your worker couldn't find my address and said it was delivered even though I didn't get anything

chicken was fine chips was inedible with some still being frozen

Toilets dirty, paper all over floor, toilet not flushed when went in, chips cold chicker burger warm no hot drinks

Delivery time continually updates to a later time than quoted before ordering. Delivery went to the wrong house and was stone cold. I had to microwave to warm up before eating

Incorrect delivery missing items kids went hungry not happy

Foot looks absolute rubbish and taste the same, chips same I think the oil has not been charged for a while I am still feeling sick after 2 days. Order to dine in and food comes in the bag. In the restaurant freezing and not clean.

Missing an item from the bonelness banquet. Also missing something else able to get refunded for that but, not able to state what was missing from banquet (popcorn chicken)

always missing the bottle of drink

The driver did not now were he was going food was cold he rang me and was saying different address so we had to walk to the top of the road and wait to see if he was coming and my husband is a old age pension so not happy with the service

Delivery time was great but order was missing fries from a meal....

The food was late and cold and so many items missing from the order we received less than half of what we ordered how they can get it so badly wrong it is incredible KFC should not be allowed to deliver with Just Eat

Despite checking TWICE that all the items were there, our order was missing two lots of fries and dipping sauce. Too far to go back but I'm well annoyed 😠

Missing one piece of chicken thanms

I had forgotten to change the delivery address and couldn't change it. I called the restaurant and they thankfully put the delivery driver on the phone and he was extremely kind enough to bring the order to the correct address. I really appreciate it many thanks to the restaurant and the delivery driver 🙌

If you want the SHITS next morning then you should definitely go for undercooked spicy chicken wing bucket.

forgot the 6 wings, always forgetting something, shame as food is good

Item from box meal missing…again! Flipping useless store yet I keep going back🤣

chicken bites were hard unable to eat

No lettuce in burger and sauce missing

Real shame on a Friday night to have no chicken at all only burger meals.. what is happening here?

Received a parking ticket after having to wait for food and mistakes being made to my order, which delayed my stay.

We don’t receive drink as we ordered

Wrong order delivered driver took it back and I am still waiting to find out what is going to be done about my order that I have paid for

Rude driver didn’t know my location made it to be my problem. And my food arrived cold I asked for a refund and you’ve again refused to see that happen it’s the last time I use this site

Not the greatest I'm afraid....warm food at best on my last visit. Can be very hit and miss.

Waiting 50 minutes for a very small amount of food. Forgot one of our burgers on the order as well. Store was packed of people waiting this amount of time or longer. Would never come back here.

Hi, The waiting time is about 1 h or maybe more than that. It would be nice if we would now before ordering how long we should wait for the order! I would never come back in this location again.

Very poor management all the time at busy hours they don't have the order's ready we have to wait excessive time ! Ps the old manager was muchhh better all staff 👏 very good the management very bad 👎

order delivered very quickly and items still nice and warm.

Usually nice, but this time it was fit for the bin. They Forgot half of the meal, and couldn't manage to make a burger where all components were in the bun and not around it.

Food was cold and missing items such as rice and popcorn chicken! The chicken also didn’t look fresh! Not what I expect when paying near to £30 on it!

Order is missing all 4 of my sides!

Ordered at 6.45 pm didn’t get order until 8.15 pm and there was items missing this is the second time this has happened when ordering from this particular KFC won’t be returning

Why does KFC still exist? It is absolutely vile! Greasy cold chicken, everything is salty, everything is expensive. The only thing that’s good about kfc is their limp chips are alright in taste. This place insist on messing up every order and making you wait for ages to get your food. When you do have the nerve to raise an issue, you are greeted with rudeness. Go elsewhere, Sams, Jackson’s, Popeyes, any kebab or chicken shop other than KFC will do. Avoid, Avoid, Avoid.

did not get gravy with the order

spot on hot food and quick delivery thanks 😊

I had to go out looking for the person delivering the food once again .

we was missing a popcorn chicken one piece of chicken received a large gravy and regular gravy only ordered a regular and got no corn on the cob when should of been two

there was a drink that was missing and it happens most of the time you order something.something is always missing. Delivery was on time and all its just the missing food.you order something you expect to get exactly what you ordered

large pop corn meal was missing. drink came with no food.

everything was nice and warm and delivered quickly.

The food is cooked very nice and the service is good. The staff made time to make sure you are happy with everything and I actually felt like I was in a restaurant and not your typical fast food outlet. When I'm visiting Wellingborough again or passing through, I will definitely stop there again. Many thanks to the staff Stuart morgan

Ordered around 18:00, food arrived after 20:00. Ridiculous…

This order has not arrived and you are marking as delivered send it now free of charge as it has not arrived. I will not be ordering again

Never again!! Never had a good experience with kfc delivery. Meal was completely wrong, freezing cold and stale bun.

3 hour wait for food, cold and stale - absolutely appalling!!!!!!!! Absolute joke - would we wise to let customers know when you’re running late or have issues - what’s the point of having a phone number if you don’t pick up!!! Absolute waste of time

Although the driver delivered it according to the latest time on the screen I would like to say that I placed my order at about 6.10pm and was originally told my order would arrive between 6.33- 6.55. My order finally arrived at 9.20! Shame on you!

takes way to long to deliever worst place i have ever ordered like i was waiting for about 1hour know and you kept munipulating me by changing the time

It's okay for convenient quick food. Plenty of car parking spaces, younger staff working here and the wait times are average for what it is. Chicken was greasy and oily as expected. Would probably visit again if in the area.

Worst service ever, I waited for almost 2 hours to get my order. Food was obviously cold when it arrived. Really disappointed.

order delivered on time and items still warm.

really poor, over 90 mins to deliver and it was cold. tried to call them, that's was impossible think they really just don't care.

Very smooth for a change and actually arrived

Always is missing something from my order!

Can't give you one star, had order delivered, and was stone cold

Aweful experience at turnells mill lane kfc today. Supposed to be fast food but waited over an hour for my order. No one seemed to have a clue what was going on. Ended up getting a refund which they were reluctant to give. Never bothering with Wellingborough kfc again.

Can you stop putting cold cans of drink in the same bag as the hot food as it makes the food cold

put an ice cold snack in with hot food so everything was cold. common sense prevails, not!

Missing more than half of my order tried to call to no answer

Missing two meals no sorry for the lateness just demanded deliverey code

I want a refund food was freezing cold and driver got lost because phone had no signal not happy with service at all

Food was cold when it arrived. Also very dry and not worth the money that was paid k. Shocking really

Ordered inside store ,but had to remind about a bottle of drink.

Food was either missing or cold

all food cold had to throw away not happy at all

Best KFC meal I've had for a long time. Standards have improved.

delivered stone cold, 2 and half hours late

Late, didn’t have some of the items ordered, poor service overall, the delivery bag was badly damaged, potentially items fell out with the courier or maybe they weren’t packed, either way I’m not satisfied.

I ordered 40 pounds and 1 zinger burger with 2 wings was missing, I ordered before and there were some missing, something always happens with KFC, the juices I put in the can, before they were in the glass, they were better.

My order was never delivered. I ordered at 18.14 and at 8.30 was still showing out for delivery. The delivery driver was nodding his head, perhaps not his fault, don’t even know why he even turned up, not delivering the order. Giving is a busy Friday night, don’t mind allowing a bit extra time, but two hours is exaggerated. I requested a full refund.

ordered and the time it was being delivered kept getting later and later

Good never arrived. Second time this has happened from KFC, absolutely appalling service

saying order is delivered and it hasn't been delivered at all waited ages as well

I get my food cold after one hour and 30 minutes

I wouldn't even give a 1 star review. Horrible service. Ordered at 6pm on the Just eat app, delivery said 30 mins then kept on changing. 1hour and 30 mins later app said order has been delivered. No knock on the front or bell order has not been delivered. Complained to just eat and won't refund me the money. My mum had to sleep on an empty stomach after having medication we had been discharged from the hospital.

DID NOT RECEIVE THIS ORDER ABSOLUTELY APPALLING THE GUY DID NOT UNDERSTAND A WORD OF ENGLISH AND DROVE OFF WITH MY FOOD

Over an hour late. Food was cold.

placed order at 6pm on a saturday night after me and my family were hungry after my mother was discharged from the hospital. delivery time kept changing. looked at the app around 9pm and said that the order had been delivered. we never had any delivery. my mother had to sleep on an empty stomach after having meds. disgusted with the customer service from just eat they will not refund me