Mcdonald's Restaurants in Wellingborough

driver don't want to come for 2nd floor flat.

Saying my order has been delivered but I have not got it yet

absolutely appalling food, chips were cold and the burgers were luke warm, never had such a poor meal i think I will never order from McDonald's Wellingborough again

One of the meals was wrong - otherwise everything was great

delivery driver was brilliant, Apologies for loosing my cool, great guy, McDonald's need to pack their drinks better!

It took 4 hours for me to get my food and when i did it was freezing cold. I would like a refund.

chips were cold and there was something spicy in 1 of the burgers

Hello Team. I ordered 2 Big Macs and a 1/4pounder with extra onions and I didn’t get extra onions. I am so disappointed with my order. Why offer the option if you do not action the request. You offer a service and don’t fulfill. I would like a refund

chips were cold and cardboard like. no straws for the drinks. burgers were thrown together.

Forgot the toys and the sauce and the straws! Bit rubbish really.

Never give you the full order even when you pay extra too

Was missing an item of food but quick delivery and hopefully I’ll be receiving a refund for the missing item

First time in ages that everything arrived perfect and fresh

ordered in plenty of time hour or so before but delivered 15 mins late.

Specifically asked for no cheese in a burger and they put cheese in. The chicken in the wrap is hard and clearly been overcooked

Order arrived but I didnt have a code so got nothing, still gotta pay for it tho!!!!!!

Delivery was good, food was good. Drink arrived with 1/3 halving leaked out

friendly driver. food arrived nice and hot.

Food was cold and the drinks and ice cream was melted and poured them down the sink

No sauces and no draws delivery guys was great tho

missing a double cheese burger from order

No sauce’s delivered with the food as ordered, chips were cold as usual, better to collect as McDonald staff have very little to no attention to what they are doing, young untrained staff with poor management

Great service fast delivery and very polite

Order was missing our 4 portion of chips

The order is missing sauces, a largi fries, and a cheeseburger.

I was delivered the wrong burger

Asked for no cheese on my sausage and egg mcmuffin. So they put cheese on and took out the egg. Couldn't eat it as I've got an allergy to cheese. The staff need to pay more attention as it's an allergen. Could get sued if you don't pay attention

it was great, delivery chap did well.

still delivered despite having to deliver to a different address, 10/10 delivery guy

Incomplete order, but was still charged for the cheeseburger that was missing

1 hour after originally delivery time last time I use this service

No complaints to the driver at all but my food was burnt, the hash browns were barely edible. Very unhappy

very poor service ordered a happy meal for the little one waiting 1hr and all i got was cheese bites had to drive to go sort it!!

In happy meal book not a toy as I ordered

meal no complaints but delivery charge I think is excessive

I order my food and was missing items never again I then call them and the manager answers and says that he can’t help useless never ordering or going near that McDonald’s again

Was ok, not very warm and the coffee was definitely not very hot. I guess this should be expected as it’s not the easiest food to keep warm. Happy that I received the whole order and not had items missing, so overall we are happy.

Almost 2hrs for delivery and food stone cold

My order took quite some time to even just be prepared, in the noticed the app updated today the driver was at the restaurant and it stayed that way for around half an hour, my food then arrived cold and we were even missing some items. So very poor this time round.

The food was cold by the time it arrived

every time I order food, it delivered stone cold, it's a lot of money to be wasted on stone cold food

the breakfast food was lukewarm

The food was ordered about 5.30ish when it finally arrived just before 7pm it was freezing cold. Totally disappointed with the service I have received today.

i ordered medium oasis with no ice but got fanta with ice. Is anyone looking at what is being ordered?

Got my order completely wrong. Replacement food was fold and grim

second order they forgot straws for drinks and missing food

Really slow, food not mixed porridge. Really terrible.

Food was cold and chips was soggy

Not overcrowded at the time we visited, so plenty of seating was available in store. Also, most of the outdoor seating was available for a sunny afternoon

I have received the order after 2:30 min

Driver went to wrong door and inside of looking he sat in his car on phone, so I had to go out to find him and my food got cold

Had an issue with my family order.should have been simple to rectify. One of two mayo chickens within the order was missing. It appeared the person who took the order missed it off. (Maybe I should have checked but there was a problem with the app). After being asked to wait at the next window the food came. I checked the food and mentioned the item was missing and the friendly lad went to speak to a manager. I was advised I could leave my car and come inside to buy another. I didn't want to leave my other food in the car. I then asked to speak to the manager and after a long wait nobody appeared until I tapped the window. At this time my other food which was poorly presented was getting cold.A manager was again requested. The young manger had a couldn't care less attitude. I said I'd pay for another but was again told id have to come inside and buy it.after a short discussion and after I considered handing the food back for a refund I chose to drive off with my food and I advised the manager what a poor service it was. The service was completely below the standard a customer should expect. By time I got home most of the food was cold. I wish there was an option for a zero star rating which this deserved.

I order the feed the family for 1499 waited nearly 2hours for it and then when it did come we only got the burgers no chips

Nice people here, very quick and friendly

Part order missing took over hour for delivery

The driver called to say he was at my address, but it was incorrect. He was somewhere else. He said he could not deliver to my location because his gps took him to where he was. I told him I was a short distance away as per the address on my order but he wouldn’t listen. I had to walk a quarter of a mile to collect my food, which by this time had gone cold. I am in a lorry with no way of reheating the food so I had to throw it away. I am really not impressed at the compensation given.

order did not turn up but says delivered

ordered and paid for 2 cheeseburgers only got 1

driver was rude unpleasant and unprofessional

Very clean great service. The young man looking after the floor, his name began with Swaroop was very attentive and kept the place looking excellent. Very impressed with his dedication.

Food ordered at 5.20 and at 8.20 my wife had to go to collect it and they didnt even have our order. They didnt apologise just out the order through again. Worst service ever

Food is cold and items missing most times I use this McDonald’s never again !

delivered by a very friendly man. very polite, thank you

The delivery man was lovely and polite. I ordered a milkshake though and I got a coke instead

Never arrived with my order. Disappointed after waiting 2 hours

I don’t mind the cost as obviously I paid for the order but £6.75 delivery and service charge total seems steep.. we have ordered 3 time and this is the first time items have been missing only a refund was available no redelivery.. I think refunding just the item is a bit cheap as you have been paid for service and delivery and the item none of which I have… half deliver and service charge plus the item would have been more appropriate as only half the job was done

Large fries were missing half at least, definitely most of them missing and it was pretty cold.

food was stone cold and soggy didn't taste good at all for time of day was brought

Use the app people. It makes it much easier and faster

Chips where cold and soggy and wraps where all falling apart hardly any sauce

Good took such a long time and also we were missing half of our order, we ordered 4 portions of chips and none of them were in the order. Coffee was also cold

there was an egg shell in my breakfast wrap

did not receive pineapple stick and straws .

polite delivery driver, food was good apart from cold fries.

Kept putting delivery time back then food eventually came two hours later freezing cold

quick delivery. food hot and tasty

Used the drivethru with an app order.

Order food to table . They forgot all about us .tried going to counter to speak to someone .every staff member ignored me .they seen me standing there then just went to hide .once someone finally came to counter .could not speak English .or very like English

Wrong order and did not follow the notes

driver only delivered a small part of my order. all the food item were missing

1/3rd of my order was delivered

No straws, no dips, items missing..What a disappointment after I wait 40 minutes 😒😒

Second order of the day as the first didn’t come then this one was cold

Forgot straws and tomato sauce

at last a courier who delivered it still warm well done

Really good and respectful driver. Order is as usual.

I honestly don’t know who to blame at this point but I’ve waited an hour for food for them to tell me my order was canceled what a joke my 6 year old is expecting dinner and now I have to make him wait longer so I can either make him food or find somewhere else I ordered food at 4.10pm and it’s now 5.30pm so I now have to sort something else out this is ridiculous if you can’t take my order don’t say your delivering my food we’ve been expecting it for ages this isn’t the 1st time either

THE WORST McDonalds I've ever visited..!! We love a Maccie D's, but this one the drive-through staff, we're the rudest I've ever experienced at any restaurant and took ages..!! Also needed the loo so popped in, male urinals, all we're taped up and out of use, so used the disabled instead as no other choice, and the flush didn't even work in there either..!! luckily, I needed a number 1 😅 A disappointing experience for Mc D's will certainly avoid returning to this one again...

Update 9/1/25 Oh dear App fIled again!! The venue however has been refurbished and is fantastic , only negative is the toilets were out of use so had to use the disabled room. Otherwise the food was good and good value. Update 29/6/24 Our faith in the app has been restored. All was good and the food and service as good as expected. UPDATE 4/4/24. Such a big disappointment for us . I pre ordered using our app applying rewards to keep the costs down as we had the granddaughter. As we arrived I picked up my table number and went to press the "I have arrived" on the app. To find it had frozen and after 20 mins , trying to close and open the app and signing in to the local WiFi it was just frozen!!! Landed up having to reorder on the kiosk as a guest so didn't get any points ... Now spent 30 plus mins trying to discuss the issue with a virtual assistant.. absolutely useless..... Such a shame.... So please be aware... Sorry Macdonalds you don't score anything on this experience.. Our local is great, always clean and tidy. Food is promptly served. We use our app which is even better as we pre order ... Good value for money.

Missing food and items are cold I demand a refund

The food order was wrong and cold. The manager apologised for the delay due to the food being cooked fresh but still managed to come out cold.

Chicken selects missing from the order chips were soggy no replacement offered only refund. Very disappointing.

Order came, brought full two meals and only received a drink and some sauce.

Looked like a 3 year old had made it. Absolute garbage! Asked for no butter, so what did they do slathered it in butter. Bacon barely touched the grill. Never again!

I ordered a double cheese burger and a chilli cheeseburger was sent, also the food was all cold

App a complete fook up as per usual right now and ignorant staff don't help the matter

food was delivered and was cold 🥶

Never received even though it says delivered. Contacted customer services no response.

wrong items delivered completely the wrong order

I must stress that the lateness was down to the driver having to wait.at the restaurant for at least 20 minutes, it may have been long. This is the issue of the restaurant not the driver. Even with the wait for what should have been fresh food, it was barely luke warm. Guessing it was sat in their bins waiting to be packed, whilst they concentrated on the driver thru as normal.