Based on 114 opinions finded in 1 websites
Based on 114 opinions finded in 1 websites
Nº 174 in 253 in Tewkesbury
Opinions
Lovely staff, but disgusting toilets, urine everywhere. Chicken hot wings not fresh, very chewy weird texture, soggy batter.
S W . 2025-05-03
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Service is outstanding! I had my little boy with me who had fallen asleep on my shoulder so one of the lovely staff members carried it to my car. I believe his name was Tassan, I apologise if that’s wrong! But customer service was incredible so thank you again!
Mikaela Hudson-hocking . 2025-04-29
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Amazing staff, very friendly, clean store with a great ambience
Katherine Hughes . 2025-04-27
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Not staffs fault but atmosphere was uncomfortable due to a group of teenagers hanging around in there not even eating. One of them egged the front window. A member of staff did approach them after I told them what they had done. Can't fault the food or service though. Friendly staff and great food.
rebecca key . 2025-04-26
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One of the better KFC's I've visited in the UK. Friendly staff and clean table. Service with a smile 😃
Marc Johns . 2025-04-21
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The service was fantastic-quick and polite staff.The place was clean ,which is always great for a fast-food spot.Would I return? Absolutely.
Abu Ahmed Numany . 2025-04-08
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Very good service... I am little bit wait but they offered me drinks. Lobby is clean. Food quality is good and testy. ❤️KFC
Mohammad Arifur Rahman . 2025-04-04
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AMAZING!!!! Service I was offered a free drink as Compensation for a wait this has never happened before to me anywhere else no.1 KFC LOCATION!!!!! Must come
Oli . 2025-04-02
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Such great friendly service, the food is always hot and fresh I have never had any issues with this place they are all great, I LOVE KFC
Md Tahsan Arafath Khan . 2025-04-01
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I have just been into this KFC. Not only is it cleaner than most fast food restaurants but i have just witness excellent customer service from Sanja. She was servicing a customer in a wheelchair, she packaged her order placed it so the customer could take it away and also went to the front door and held it open for the customer so she could leave. Brilliant service!
Joshua Watkin . 2025-03-26
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Went through drive in not working, Went to counter told to use machine for order, staff not even capable of taking your order, got home food greasy not a great taste, maybe staff could try being a bit more pleasant and try smiling it really doesn't hurt
Lawrence Treacy . 2025-03-15
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Great asset to tewkesbury. Good deals and fresh food.
Ian Hart . 2025-03-08
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Generally cold, food gets left out far too long.
Joe Jones . 2025-02-25
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Both me and my gf got food poisoning from this place and were really ill on the same night from different meals. Would not recommend
Tobias De Silva . 2025-02-22
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Good food, good service, definitely prefer here to the nearest Cheltenham one, always polite and would definitely recommend a visit.
Paul Hammond . 2025-02-22
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Clean inside with the usual high standards you expect from a KFC. There are toilets inside.
Tom Price . 2024-12-30
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It needed the tables wiped clean but the food was fresh and staff were friendly.
Kat “BunnyQueen” The Grey Woman . 2024-12-26
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Clean and tidy lobby,staffs were so friendly help through our order.
Md Mahamudul Hasan Shanto . 2024-12-19
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Okanda provides amazing service every time I come, thank you for your hospitality.
Shamir . 2024-12-09
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Cold fries congealed gravy not good poor service
Oliver Young . 2024-12-04
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Amazing service with friendly staff amazing as always
Finley Ricketts . 2024-11-21
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Terribly slow only 2 people working, not recommended
Sophie Darcy . 2024-10-28
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Very slow take 40 minutes to get one meal
Moh M . 2024-10-03
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Staffs were all friendly, they just smashed it again.
Hasan Shanto . 2024-09-21
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crap service, took 20 mins for a wrap meal again. there’s 6 on shift. absolute joke
Thomas Whincup . 2024-09-06
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Not overly impressed with the quality of the food Bulk cooked in advance and not to order Dried out chicken slow service and the waiting time did not impress me resulting in tepid food. Coffee was not much better Overall really disappointed with this place I have had much better in other KFC outlets. Management need to have a word with the staff..
john pringle . 2024-08-20
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The chips were soggy and tasted like they had been cooked in bovril. There was no flavour to the chicken 😢
Naomi Harris . 2024-08-08
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I don't like leaving negative reviews, but this place just does not deserve a good one. My last visit it was not that busy. However, it took over 30 minutes for a wrap meal, and then it came with the wrong fries. I would have complained but could not be bothered to wait any longer. Staff are friendly enough but seem leaderless and a little clueless. Think I'll travel the extra 5 miles each way to Cheltenham next time.
Adam . 2024-07-30
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It is one of the best dining options in the small beautiful town center. Ample seating arrangements are available. Speed service is available. Suitable for families and friends getogether. 1 hour parking space is available on the street.
Anil Thomas . 2024-07-29
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I have a bad experience.... Not well cooked
FAHIM MANU PARAVATTY . 2024-04-24
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Amazing food, amazing service and the offer for the 8 dipping feast is worth it
Fortnitegamer * . 2024-02-26
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Good Quality Food but don’t do Delivery which I find odd not only given the lack of Delivery options in Tewkesbury but KFC used to until very recently through the One Delivery Website. Could really do with Delivery if I’m honest
Max Oakes . 2024-02-14
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Very good service the food was great hot and fast
Siamak Moradi . 2024-02-11
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At least with this KFC, they always get your order right, unlike others
Reeker33 . 2024-02-09
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Fast, friendly, food good. A few teens hanging out in there eating and chatting but no issues. Nice to see the 'I think I'm a gangsta cult' hasn't ingressed this far out of the cities. all good.
studiobod . 2024-01-13
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A small bit nice KFC on the Tewkesbury high street. Nice staff, and great KFC food.
Paul O'Reilly . 2023-12-31
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Popped in for a spur of the moment takeaway. The food was good but the toilet was disgusting with yellow urine stains under the seat. It hadn't been cleaned for weeks by the looks of it.
Fragile Boris . 2023-12-19
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If you go after 9:30pm nothing is fresh, and the put herbs at the fries no nice at all
Tony Asvestas . 2023-11-11
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I won't go again. Far too salty to eat horrible.
Maureen Farmer . 2023-10-25
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Food is standard KFC which is why we all go there. £30+ spent and they completely forgot a meal, not until we got home did we realise after being assured everything was correct before we left. Had to drive 20+ mins back to the restaurant and they gave us the impression we were in the wrong, Not so much as a "sorry for the inconvenience".
Declan Chandler . 2023-10-20
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When delivery service will available?
Zbigniew Kopeć . 2023-10-01
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Typical KFC but mistakes with the order. Staff were kind to fix things fast.
Naj Kan . 2023-07-31
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Our first experience in this KFC was horrendous! Someone else was given our order and we were stood waiting for them to remake it. They still got it wrong having remade it, the staff were rude and just didn’t care. Having gone in once more as when we first went it was when it first opened, and this next time we went for convenience. They didn’t give me the sauce I ordered, I even heard another family checking their takeaway bag because and I quote the gentleman “I’m just checking because they always forget the fries”. It is the worst KFC I have ever been in. The food is okay. This time around it was nice because it was hot, whereas before it was just about warm. I’d recommend going out of Tewkesbury if you want KFC in future.
Olivia Margetts . 2023-07-30
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Super friendly staff! Food good, hot and quick. Again, best KFC staff ever! Thank you!
Alex Meraru . 2023-07-15
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YOU MUST GO TO TEWKSBURY KFC!!! The staff here are informative and lovely. Umar was very helpful and brings a great atmosphere to this kfc. Harish was also fantastic; he delivered over and above what we expected and his service was second to none. Will be coming here again when I am in town and the family and I had a fantastic meal here. Thank you Umar and Harish.
Alfie Pringles . 2023-07-14
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Good food, will definitely go again😃
kane wixon . 2023-06-30
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Great service, amazing chicken and burgers. Staff was kind enough to give me a free cookie for closing up. 10/10 KFC joint will return soon.
Recatch . 2023-06-22
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AVOID AT ALL COST!! WENT IN WITH MY YOUNG FAMILY TODAY AND ORDERED OUR MEALS ON SELF SERVICE POINT, FOOD CAME QUITE QUICK HOWEVER IT WAS DISGUSTING! CHICKEN WAS OVERCOOKED DRY AND TASTELESS WITH NO COATING! KIDS MEALS WERE UNDERCOOKED WITH SOGGY FRIES EVEN THEY LEFT THEM! WHEN WE COMPLAINED TO THE YOUNG LAD HIS REPLY WAS ITS THE SAME RECIPE AS EVERY WHERE ELSE! THERE WAS NO APOLOGY JUST ATTITUDE REALY POOR CUSTERMER SERVICE! 😕 ALSO IT WAS LIKE A OVEN IN THERE THEY ONLY TURNED THE AIR CON WHEN I TOLD THEM ABOUT IT! WILL NEVER GO BACK AGAIN!
Kelly Davies . 2023-06-18
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Popped into KFC for a sit in. Wicked variety bucket meal and fanta with a friend 🍗🍟. Lots of great food. The staff were great and friendly and gave us extra containers to divi up the left overs to take home. Thanks KFC Tewkesbury
Mark Britten . 2023-06-16
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DON'T BOTHER. It's KFC Chicken is what you get, you can eat in or take away, has pre-order station's, plenty of seating inside, have to say very fast service, there is limited parking on the high street. Otherwise reasonably priced in this day and age we would all like it to be cheaper. I am having to update my review of this branch of KFC, food is very very poor chicken overcooked dry or has just been sat keeping warm for way too long, soggy fries the only thing not bad was the drink, but let's be honest how can you mess that up, staff need to stop rushing and concentrate on fresh cooking, VERY VERY DISAPPOINTED This is definitely my last visit to this branch.
WH05 KMM . 2023-06-04
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Great service and completely hygiene place. As always enjoyed my food.
Bobbyshree Gunturu . 2023-06-04
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It's a KFC ... the fries were shocking over cooked as was some of the chicken
P W . 2023-05-25
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Better than Cheltenham one by a mile
Colbro . 2023-04-21
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One of the worst experiences in a fast food joint. Went here for a quick bite with kids en route to Swindon. After waiting for half an hour food came sans chicken fries. The service person in said he will bring them back later. Which indeed arrived another 10 min later half cooked, oily outside and raw inside. Too tired to complain and wait longer we just binned them.
Janith Chandrakumara . 2023-04-14
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all went smoothly until… my friend (who is in fact vegetarian) opened her bag of chips and it it contained chicken. then when i went to go eat a chicken fillet it had a long piece of blonde hair stuck in it as though it was cooked in the chicken. this is not acceptable however it was nice overall thanks
lily james . 2023-02-11
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New branch. I like the electronic ordering screens (you can still pay cash at the counter if you wish) Service was reasonably quick and the food is the usual KFC quality. Prices have gone up a lot in the last 12 months but I guess that is general.
Geoff Butcher . 2023-01-26
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The food was great and me and my friend only waited 3 minutes for our order to be prepared. All the tables were clean and the staff were all lovely and there was a great atmosphere
Jennifer Goodman . 2022-12-29
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At last we have a KFC in our town! 🍗 😋👍 Lovely friendly service and chicken cooked to perfection.
Ric Meads . 2022-12-21
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We got a takeaway last night. We were unable to order on the app because i think they were having technical problems so my daughter went to order and take away. She said it was busy but there were plenty of staff so the queue moved fast. The food was equal to the best KFC i've eaten in the past. I would much rather there wa a queue... a busy restaurant usually means the food will be good. I've been to quiet ones and the food has been dreadful! I would highly recommend this KFC.
Sally Marsden . 2022-12-18
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I am amazed by my visit here. Not only the service is the best out of any kfc I have been to but the food was excellent! I am excited about my next visit here
proper pub grub . 2022-12-18
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Just had a finger licking, taste bud kicking, KFC gravy sipping, succulent wing 'a' chicken. Bloody lovely!! KFC me up baby
William Devine . 2022-12-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1309 Opinions
Had breakfast on a Saturday morning, seemed quite quiet but waited almost an hour to have orders taken. All of us (3 ) opted for the full cooked breakfast option with a couple of double portions of mushrooms & beans. When the food came out it was cold & there didn't appear to be any double portions of mushrooms or beans. The coffee machine also stopped working so we had to wait again for hot drinks which would normally be serve yourself & as many as you like. I was somewhat disappointed in the whole experience & felt that the 'full' breakfast was not even worth my £10.99 which is a shame as it was a treat to go out for cooked brekky. ..there are many other breakfasts around the county to choose from... so will go somewhere else next time.
195 Opinions
Awful. Got a parking fine that they are forcing me to pay because I parked in P&C and popped in to get some bits for the kids and they didn't come out with me. There were plenty of spaces free an no sigs by P&C. They cleverly put them around other areas..... I will not shop there again which means they are losing a lot more than £40 going forward. Jobsworths!!!!!
325 Opinions
If I could my latest experience zero stars I would. Over the years I’ve been buying fish and chips here and it’s been great with decent portion size or if anything too much. I always order large cod and it is massive however today I received 2 slivers of cod. I went back after buying with it to ask if I had been given the wrong cod - the grumpy lady behind the counter opened it and declared it was definitely large and told me sorry you came back and its now cold, wrapped it up and gave it back to me. Not what you expect and I could clearly see the fish that was cooked and waiting was larger. Awful customer service, would rather drive 5 mins further and go to Simpsons-similar price but with food customer service and better tasting food