KFC Swindon Leisure - Greenbridge Retail Park in Swindon

the burger was inedible, it looked like it had been sitting on a warm shelf all day

People next to us had to return their food as it had insects on the chicken

Filthy dirty tables and floors not clean😡😡, no bloody receipt roll in the self service machines again😡😡, no bbq sauce again😡😡 manager needs to get a grip in there😡🙄🙄

Not happy. Ordered loads of food. Guy delivered a completely different, small meal. And now i am out of pocket.

had to wait 1 and a half hours. 90mins for food, food to be delivered cold. disgusted.

I have visited this KFC a number of times. It consistently delivers wings that are smaller than my toes. It's astounding to me that chicken wings that are smaller than McDonald's nuggets exist.

The driver swapped orders. It is so infuriating

It took a long time to arrive. Cold

The driver dropped the food on the pavement picked/scraped the food up and rang our doorbell and gave us the food. Terrible service will not order from KFC again

Very nice and food was hot 10 out of 10 stars!

Food was cold and wasn’t the right meals. Driver dropped our drinks on the floor

The bag was ripped the food was cold, he was sat up the top of the road for 10 minutes before delivering it, can you get your drivers to look at yhe notes thats why they are there, then he might of found my address sooner and the food would of been h

chips were lukewarm and I had less than half the amount I payed for

Was angry on me when I did nothing

Got charged for delivery. when on this app it said free delivery !

everything in the bag was cold chicken chips and wraps not even warm just cold

I was waiting outside , app saying my order was there but it wasn't

It was the badest dicision to order it from here , the food was too cold and it took over an hour for the delivery .

Becoming smaller the size of burgers

I don’t want to give 1 star but have to, to be able to submit! This whole order was disgusting! 10 pieces, 7 of which were wing pieces (nearly no meat) and all burnt and dry. The flaming wraps had no sauce in either, dry and rotten lettuce £37 for inedible junk!

Dreadful my 9yr old son waited nearly one hour and a half for his tea and it was stone cold!

Couldn’t find the house , but got there in the end

The staff there are full of arrogance, no service skills no greeting, no eye contact and no smile, just serving with lack of information of what they have in the bucket! We spend £60 on food at greenbrideg KFC I was given no paper plates when I purchased gravy and mash, I don't know why they didn't tell when placing an order that they did not have paper plates?? In stock? How do the customers share the liquid gravy in the group of 4?? It's ridiculous! The lady on the till was rude and wasn't apologetic at all!! I will not recommend this type of service to anyone !! The management have to learn some skills from KFC in outlet village , I think they are great will the service they provide!

arrived cold and extremely dry to the point it wasn't edible.

Food had obviously been sat there for a while, would not recommend

Constantly missing items off order and not being able to speak to a person to get item re delivered is making me question ordering through your company.

Quick and good customer service

What else is there to say it's kfc

some of the order was missing. We tried contacting the shop several times but got no reply!

Delivery time changed lots of times once by 30 mins. Cold food. Nice delivery driver.

Served quickly but not very fresh and warm

very efficient and smooth and safe delivery

not happy that delivery was dumped on front door step without ringing door bell and no message to say it was here, if I hadn't just checked the door the food would have gone cold outside. bad delivery.

The chips were cold so had to reheat them and my chicken wasn’t hot

it's freezing cold and missing the gravy.

Yesterday ordered a sharing bucket, with 6 pieces of chicken. On arrival it only contained 5. All of the chicken pieces were rib, so had very little meat on them. Left very disappointed, not worth the money

i found chicken overcooked and salty and one item missing didnt get the drink

2 hours late and the food was stone cold. Not happy at all and neither are my children who were expecting a nice treat!

Not up to par with your typical KFC. Just seems like the management are running it thier own way and perhaps not exactly to franchise specification. Often chicken is a little dry or portions are very small.

People (customers not the staff) are annoying but food is great

Food was nice and hot,as for surroundings ..toilets absolutely disgusting ,urine and fiscses around toilet seat ..couldn't of been checked for over a week..took photos and informing relevant people,eating area dreadfull..car park bins overflowing . food good ..hygiene terrible...update...will be back in over the next few weeks will see if any different. Have contacted relevant dept as a "apology doesn't really cover these things like it for such a long time.if you want to see the photos I took please send email and I'm happy to also send to you how bad it was

I have not received my delivery

Burger bun so rock solid I couldn’t bite it - could not eat it at all. Kansas bites cold. It good

Good food. Staff ok, but probably could be a little friendlier, came across they didn't want to be there to be honest.

Had to throw the food away as wasn’t even edible

every. timei order anything for food it's he went up and down three times my neighbour waved twice chicken was lovely but had about 20chips 4or5couldnot eat they were cold so not happy thanku any way

I ordered 4 pieces of chicken, 3 of them were the same. I would have appreciated at least 2 of the same - hence the star missing. But good as expected. Wished the can of drink is not placed with the food as lowers food temperature & raises drink's

Always my go to KFC, never had a problem, never had an order be incorrect, always quick with the food and it’s always hot.

Food is awful, must cook it with their feet!!!

It was slow to get my order but can't give a negative for the food, yummy

As ordered, hot and the only minor criticism is that the cold drink was in a bag right next to the hot food, but as it was delivered promptly this was not a huge problem.

The Driver I had was very lovely, he even helped me out!

I was missing stuff from my order

Hit and miss this place, sometimes great sometimes awful, this one was awful, must have made my burger blindfolded then kicked it into the bag, terrible quality

My order was not delivered to me

Our food despite saying delivered has not been delivered!

I feel bad for your company as it’s not you lot it’s the food there giving to your drivers it’s annoying

Our order didn’t arrive and has been delivered to a different address

Fast good service and quiet place love it.

Delivery time kept being delayed

food was freezing cold waited over and hour my daughter is starving. this keep happening it's beyond a joke now.

Delivery was ment to be 18:20pm food turned up at 20:10pm also freezing cold , not happy with the service at all disgusting

food was cold, the cans of drink were placed on top of the food and in the same bag so everything was also soggy.

Ordered food for the family and they completely messed the order up. Chicken missing,chips missing.This has to be the worst kfc I've ordered from and will no longer use Swindon kfc. Staff members can barely communicate in English,would be a good idea to take a translator with you

Cooked to perfection. Very tasty

once again missing food from the order, this is happening to often and this time i have asked for a refund once is a easy mistake, but this is the 4th time i have been short delivered and it is rubbish service

I only ordered coffee when there were no people in the establishment at all. Therefore, it is difficult to evaluate. The only thing was that it was clean and there were no unpleasant smells

again part of the order was missing

Food freezing cold and multiple items missing

Order was missing food ie 2 pc chicken and chips for the trilogy box meal

Always high standards, great staff

Wrong burgers mixed box meals up I asked for zinger burger and a zinger tower burger but got fillet burgers

i didn’t even get a notification that it was on the way tbf

bits of chicken with hardly any meat, cold chips, warm drink and later than time given

Ordered two meals. One was correct the other was completely wrong, ordered a 3 piece meal, got a spicy burger which was gross. More fool me for not checking it until we got home

I've never had such a small zinger burger EVER! The chicken strip, popcorn chicken & chips were luke warm. The beans had a date of 21.7.2000 The only plus was the sweetcorn as it had heat. One of the worst meals I've had in a KFC. SUCH A SHAME

I still haven’t got my food and it says it’s delivered

Only two chicken fillets not 4 delivered, my puppy was not happy.

Good service. Food was nice and hot.

Manger and staff is very good and polite

Spent several minutes moving around my estate on the map, presumably trying to locate my block, then it came up as having been delivered even though they had not delivered it to me. Didn't try to ring me for directions or anything, they just seemingly gave up and pretended it had been delivered.

I attempted to ask if they sold larger amounts than two of hot wings that was shown on the menu. Unfortunately the guys at counter could barely speak English and had no idea what I was asking. I ended up using the touch screen panel to find out. The food was nicely done just a shame as this seems to be a fairly widespread problem at kfcs. understanding basic English and servicing customers should be priority as you are in England.

chicken was missing and the chips were cold and the chicken we did get had been cooked and sat for a while as was dry and chewy.

Nice location for a fast food. Drive through is quick, not busy.

Never arrives hot, which is a shame.

it was good but some of the food was too salty

bun was stale food was cold half a bag of chips and missed an item of my order

delivery was time was fine, unfortunately it was missing items and stone cold!!

Food is usually good here,(who don't love a kfc) staff are friendly, great for a quick bite before visiting the cinema or shopping in the vicinity.

2 and a half hours after ordering, finally arrives stone cold. Had to drive to get replaced. Think im due a refund but they said no. Awful.

food was cold and delivered completely wrong item's

I had 4 chicken on bone when I was meant to have 6 I had no gravy no beans and the chips was cold

The driver mentiond some people that didn’t lol that great hanging around and to be carful lovely man

Fantastic experience. Love you guys

what you would expect, food fine if you can find your way in to ghe confusing car par layout.

Wrong order sent No apple and blackcurrant fruit shoot No sweet chilli bites

Delivered on time but food was really cold and looked like some items had been unwrapped

Good was cold. Also heavily seasoned fries meant they weren’t edible

Havent had kfc for a while,been at work all day so thort why not was lovely and hot tasted good too

Arrived on time but was missing some items, disappointed.