KFC Swindon Leisure - Greenbridge Retail Park in Swindon

Ordered food for delivery at 6:30 in the evening saying it will take 15 to 25 minutes to deliver it finally turned up at 8:30 2hr later and everything was stone cold. They said they’d give me a full refund. refunded the money for the food but not the £3.50 delivery and the £1 service charge. A joke really when it said it was only gonna take 25 minutes to deliver not two hours. Always have a problem with Greenbridge none of the other KFC‘s in Swindon just Greenbridge

drings not given, delivery late

Wrong item in order, and this not first time, the last time I called the person if they got the right items in their order and then I ate what I got in the order

The whole order never arrived! It then said it had been delivered at at 10:28pm… it’s 10:15 so I don’t know how that’s possible

stone cold, bought the new original rice bowl, looked nothing like the picture, no sweetcorn, barely any food inside.

Place has free parking food is good is a great place to bring your family to enjoy

Nice place to eat five star food highine

I didn't received my order they mistekly dropped it another house

didn't even get my drink and they refuse to compensate because I gave them the pin without even knowing he didn't have my drink. Therefore the delivery was complete but how was I supposed to know he didn't have my drink?

Food would have been lovely if they didn’t chuck so much salt over the chips they was absolutely covered to the point me and my children couldn’t even eat them .

Missed the whoke fillet meal out and foid was just about warm. Cold drinks packed against chips loose...refund pls.

delivery driver not reading address instructions correctly.

Chips were cold but the cookies were perfect.

delivery drive got lost and when I explained all he need to do was go around thr corner refused. I had to get a family member to go to him.

after waiting 2 hrs order never turned up but app said had been delivered!! money taken but no food

The food was cold and the delivery lady was very rudest

I had not received my order very disappointing

my corn on cob was missing gave me dips in stead and my chilli bites didnt turn up

Very good staff and the food was very tasty. Clean and quick service best Kfc in swindon

Great food and staff was very friendly!

Extremely rude foreign women on drive through, couldn't understand what either of them said, pretty much threw the food at me , then slammed the window. UNACCEPTABLE

food cold and over 20 mins late

Driver had order in car boot and not in a thermal bag just in the packaging from KFC hence was cold.

delivered to an address across the town

Best delivery I’ve ever got. The food was intact and the driver were extremely sweet. Hope to see her again. She deserves her weight in gold!

Took about 40-45 mins from arrival at restaurant. Didn’t update to say on way. Had to heat in microwave as it was cold. Food okay though once warm.

we had one thing from our order missing

food was fine and still really hot when turned up , however was missing 2 portions of chips but overall , spot on !👍🏻

The delivery was going another direction and our food so very cold not happy at all

Awful had to throw it in the bin

The order is showing as delivered but I have received nothing.I cant even call you.What am I supposed to do?

Parking easy, staff OK however the chips.were stone cold and disappointing. Really spoilt the Visit.

Corn wasn’t fresh, meat wasn’t fresh .not good at all

didnt recieve order even though correct address was specified before he left the resturaunt

I went there today and I can honestly say it was the worst takeaway I have ever had. The chicken fillet was overcooked and cold must have been sitting there for ages, lettuce old and such tiny amount, same with mayo, bun falling apart. I asked for large fries and was given 2 small fries equally overcooked and tasteless. Couldn't have been cooked anywhere near when I ordered as no-one in drive through queue so took no more that 2 mins from order to pay and collect obviously end of service at 1.45. Staff outside smoking. DON'T GO THERE !!!

Fries were cold and chicken was very dry, not all the pieces could be eaten as unedible. Drink was never delivered. I contacted the restaurant who said that they delivered but never did. Please could you arrange for this to be delivered to me ASAP

Food was out for delivery but never delivered me and to someone else why have a pin system if your not going to use it!!!

All the food delivered was hot. Great. Probably a direct delivery. Perfect!

food stone cold took over an hour for delivery, I live 10 minutes away ,asked for refund just eat gave me £3.oo good will payment they don't refund for cold food 😑

Food was delivered on time. However I did not get the meal I ordered. This isn't the 1st time this KFC has forgotten items!

I request a refund nearly a week ago as it was late and food was missing and I want my money back

Spent more than enough for stale food always use the kfc on mead way wich is beautiful but greenbridge is a different story it been sat there for so long it’s cold and stale the bread and chips was chewy and hard the chicken dry like it’s been days the staff also so rude

I ordered some food yesterday and there was some other items missing and i made a complain bout it and asked for a refund but I haven’t received it till now

Delivery was on time however food was cold and the zinger burger quality was really bad it was like boiled chicken in burger petty

Good delivery guy. Need more like him

Foods good and reasonable prices. Sevice quick but no atmosphere. Production feed like all the other fast food places

The staf are very disgusting and awful managers.

Food arrived hot, driver was great, however one of the two meals ordered should have been boneless but wasn’t so quality has been marked down.

Very nice delivery driver, very polite.

The new burgers are a third of the size and terrible.

Al as you would expect from any KFC.

I buy two zinger deals. There is no any issue with the food. Second thing store was very busy and guy forgetted to provide me drink both times. At the end when I tell to the counter they give me again. I can't say it is there mistake because of weekend and two much crowd but atleast they need to provide good customer service. Customer service needs improvement. Thanks

Food was not put in a heated bag so would of been a bit warmer, driver was polite and on time

Excellent food fast delivery great

Food is tasty but it looks like it needs a good clean inside, including the windows.

I just ordered a delivery 2nd time at this kfc orders was not what we order for the burgers I ordered supper charge I got bbq don’t know how people can get things so mixed up when all they have to do is follow simple instructions parts off our orders was missing Trying to call up kfc they answer and then hang up! Would never order from there again (fast food services) just employ simple people! Fumming!

there was no ketchup/ maynonese included. chips was not good.

Solid two stars, I hate it but I’ll be back

So rude order was a mess .they was not dealing with the issue and then was talking to each other in another language. It came across as if they was speaking about me .this is unacceptable 😑. I don't expect to pay to be treated this was when all I wanted was to take my daughter to get chicken

Dire no food, make sure you send someone who know where they are going,and please refund me my monies, i have informed my bank.

Delivery was late and food was cold. Would have been nice if they had kept the food hot during the wait for a driver.

the timing of the delivery suddenly went up half an hour in delivery time from 19:05 to 19:30 and part of my food was missing. paid for 6 wings along with my meal and was missing two

Absolutely delicious would highly recommend this product and service thank you so much

The store has some of the best fried chickens that I’ve ever tried, however the service there is atrocious.. Rude staffs with bad customer service. Seems like staffs are being underpaid! Would definitely recommend the food but the service there is very poor!

Really pleased with the service, was delivered earlier than the max time given & food order was correct & hot!

10 minutes late and all the food was cold and we ended up with NO DRINKS

Food was cold so I didn’t enjoy it be coming in the stores to speak to manager about this.

Ordering through the self-service terminal was inconvenient — the long order number had to be entered manually, which was a hassle. That’s a minus. The floor was dirty, but the staff worked hard to clean and disinfect tables. I ordered the Stuffing Tower Burger Box Meal with 1 PC Chicken. It tasted good, but the portion looked bigger and more appealing in the pictures. The small portion of fries was disappointing😡. However, the Pepsi Max was surprisingly better than Coca-Cola👍. Overall, not bad — the goal of grabbing a bite was achieved. But due to the inconveniences and atmosphere, I’m unlikely to visit this location again, or maybe even KFC in general. 😔

pop corn chicken is missing from the order

Absolutely delicious would highly recommend this product and service thank you so much merry Christmas

Chips were cold and soggy and the chicken was dry.

Everything was cold when it arrived

Absolutely delicious would highly recommend this product and service thank you so much

You have put delivered but not arrived

it took bout hour and half all together, longest I waited for kfc...chips was just bout warm.

Pathetic that half the order is missing

It said my food was delivered but never recieved

That was the best kfc iv ever eaten, it was delicious and i would definitely recommend using just eat and greenbridge swindon kfc💯😋😋

FORGOT THE MAIN TO OUR MEAL!! Tried to ring them for over an hour and couldn’t get through

Food was delayed by 30 mins and was cold

It's a KFC. Basic dining area and was reasonably clean. Service was reasonable time, and the food was good. As its almost totally self service, other than stack the food on a tray if eating in, there was no service.

Absolutely delicious would highly recommend this product and service thank you so much

Delivery driver was lovely but didnt check the order was correct as its missing part of our order really disappointing

Horrible items missing and I need a refund immediately ,this is unacceptable after paying £30,00

Expected the delivery a d good to be in time as have ordered previously but this was delayed by over an hour and a half from the time originally ordered

Food was cold , waited two hours for it to arrive !

Full of delivery drivers half the space is taken up by deliveroo, just eat etc drivers After some absence I went to the drive through it seems you need to rip everything out before you leave to check it's all there AGAIN.

food was too cold & one item missing from order

food had been packed very badly so the courier was struggling to carry it . we were missing an item and some of the food was cold

Dry bun .freezing cold chicken no salad

ordered at 5.45pm food did not arrive until 7.15pm and was cold, usually KFC is reasonable as if late food still piping hot, to say I'm disappointed with today's order is an understatement 😑

plus I received a second delivery which was left on the doorstep

Absolutely delicious would highly recommend this product and service thank you so much

food was freezing cold. 25 pound order and had a refund of under 7 pound ! food was inedible due to being stone cold ! under 7 pound refund for 25 pound that I paid! absolute joke. Will never order from here again.

Not all items delivered 1x fries missing

I had an extremely disappointing experience at this place. The store manager was shockingly rude, and the staff seemed full of arrogance, which set an unwelcoming tone from the start. Hygiene standards were poor, with the dining area and even the food prep area looking neglected. To top it off, my meal was undercooked, making it completely unsatisfactory. Definitely not a place I’d recommend; I’ll be avoiding it in the future.

don’t order from kfc as they gave me the wrong items and then i called them up and was very rude over the phone to me and told me they wasn’t going to do anything about it. they had given me 4 chicken bones and chips and mash. i had ordered 2 box meals with extra stuff.

Half the bucket items were missing and manager wasn’t very helpful in trying to resolve the issue

The corn was just Rubbish so I won’t get that again but the Chicken was really nice, good comfort food. Reasonable price.

Absolutely shocking. Tried to get a cheeky kfc. Ordered to yard and the bloody bread was goddamn stale.Chicken looked like kittens. Completely ruined my day