Based on 7.972 opinions finded in 3 websites
Based on 7.972 opinions finded in 3 websites
Nº 547 in 876 in Southampton
Opinions
very disappointed as yet again something missing from our order. the 1.5 litre bottle of drink (7 up). courier claimed there was no drink on the order, clearly shown on the receipt. claims Kfc said no drink available.
Nicky . 2025-06-04
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Chicken was very dried up and inedible
Sharon . 2025-06-01
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Drink was missing apart from that all good
Scott . 2025-06-01
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what happened to my order?I Did'nt rrcieved it how can I can back my payment?
Francis . 2025-06-01
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I didn’t receive my mini fillet burger
Kiera . 2025-05-30
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Happy 😃 and it arrive still hot thanks
Nicky . 2025-05-29
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Quick delivery and great food. Disappointed to only receive a can of pop and not a bottle the bucket meal.
sean . 2025-05-26
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Burger was overcooked and taste horrible
Lewis . 2025-05-24
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Wasn't given the correct meal. No hash brown in burger
Vicki . 2025-05-23
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Was missing a drink but all sorted
Kerry . 2025-05-22
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£33 for a bucket of cold late food which would have been quicker and cheaper to go myself
Barry . 2025-05-17
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one chicken peice was in ruin and wet the bag it came in not same as usual
Richard . 2025-05-14
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Delivered within 20 minutes very quick and efficient very polite delivery driver
Linda . 2025-05-12
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Terrible! will not be ordering again. the chicken was okay, but the coating had no flavour and was soggy and there was nothing good about the fries, just a soggy pile of potatoes. save your money, go elsewhere.
Joanna . 2025-05-11
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Food was stone cold and looks like it was thown into the bag
nathan . 2025-05-11
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Our courier was super good!!! And helpful!!!
Kelly . 2025-05-10
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very nice meal had salad with a fillet of chicken
Sheila . 2025-05-04
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Didnt get delivered i had to drive down kfc and sort it out that even though I paid for delivery
Craig . 2025-05-04
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the order was incomplete, lacked part of the chicken and there were no fries. the salad was smashed. no response to the complaint, no compensation, return, apology. I do not recommend,a pity because I love hot kfc
Emilia . 2025-05-02
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Driver was extremely nice and polite, thank you driver
Benjamin . 2025-04-30
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Standard KFC, very expensive over 50.00 for two people. 😟
Louise . 2025-04-30
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Fantastic experience, super fast delivery, highly recommend
Connor . 2025-04-25
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Enjoyed the overall experience of kfc
Tanchao Pu . 2025-04-19
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Very fast hot and fresh food perfect seasoning
Dylan Cullen . 2025-04-19
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Lovely staff- food came quickly, new fries are very tasty
Belinda Mcclory . 2025-04-19
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Really enjoyed the food and fast service
C HH (CHH) . 2025-04-19
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KFC Millbrook exceeded my expectations! The Tower burger was top-notch—I especially loved the Rice box. The staff was friendly and attentive; shoutout to sam for going above and beyond. The atmosphere was clean, and the pricing was fair for the quality.
Rawmes Bhattarai . 2025-04-19
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Amazing experience at kfc with good staff and food
Michal Janak . 2025-04-19
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3 drum sticks should only have 1 and to other peices
Richard . 2025-04-18
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Wrong food didn’t even get compensated
User . 2025-04-17
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My food was cold had missing chips I am unhappy with my order I would something to be done about this
Courtney . 2025-04-16
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i ordered 8x fries and only got 2x,they wont give me a refund or anything. my burgers were squished too. it's fine but i had to put my drink in a fridge because they came warm (again, it's understandable) all together kinda ruined my experience 🫵😐
lewis . 2025-04-12
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Food was stone cold, late and inedible.
fiona . 2025-04-12
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Very friendly and polite delivery guy.
Israel . 2025-04-04
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Order 10041 today. Forgot to specify Fillet Town Burger. Thanks for taking care of my cholesterol, friends.
Candlekeep . 2025-04-04
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Order was not received tried to get in contact with courier saying delivery was going to wrong address and gave him the right address to deliver to but herd nothing
Steven . 2025-04-04
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One of the best KFC I have been to, good service, clean, freshly cooked and good portioned food exactly how it should be !!
Chris Anderson . 2025-04-03
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delivery driver pleasant and courteous
Storm . 2025-04-01
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fillet burgers a bit burnt this time
Catherine . 2025-03-30
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Cleanest KFC I've been in for a very long time. Staff were constantly cleaning, tables chairs etc whilst I was here.
Pompey White . 2025-03-27
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Arrived on time and still hot and no spilt drinks 👍
Vivien . 2025-03-26
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great food and deliverer was very polite.
chris . 2025-03-26
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Stone cold food,box and packaging crushed,very poor again.
scott . 2025-03-26
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Delivery was fantastic food was not good the fillet burger was 1/4 size of bun and was over cooked not the golden chicken colour was brown i asked very politely for no drum stick and got a very dry drumstick even dogs didnt wanna eat it but the beans were lovely shame the floppy chips were unable to be dipped
Sally . 2025-03-22
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Really nice delivery driver, thank you 🙏🏻
Aidan . 2025-03-22
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Marked as delivered but never arrived, delivery driver terrible
Aidan . 2025-03-22
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It came cold and forgot some of my order
Skye . 2025-03-22
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10 out of 10 for this delivery driver give him a pay rise cause they can never find where I live but he did and he listens to the messages. This is not about you today KFC this is about the delivery driver. ⭐️⭐️⭐️⭐️⭐️
Emma . 2025-03-20
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Great service by rider. Food delivered hot and to perfection.
Paula . 2025-03-20
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late cold and driver was rude little girl in tears and hungry
Kylie . 2025-03-18
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good food but delivery driver called me to go and get it single parent on my own and paid £4 to be brought to my door cheeky to ask me really
Kylie . 2025-03-17
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Booked for 19.30, arrived 20.00.
Paul . 2025-03-16
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We ordered the mini fillets which is supposed to have two in but only came with one
Katy . 2025-03-15
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The food that was delivered was lovely but we were missing fries and a can of drink from a meal!
Misha . 2025-03-14
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was missing 1 entire meal from a £73 order . unacceptable
colin . 2025-03-12
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My daughter’s can of Pepsi max exploded as she tried to open it…as in the can split open at the top…causing redness and pain to her finger. The can felt hot so separating the drinks from the food may be a better way to transport deliveries
Nikki . 2025-03-11
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food was cold and wet straight in the bin
Nick . 2025-03-10
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Food arrived early, loved the zinger meal
Hayden . 2025-03-09
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Good temperature and very tasty. Perfect Saturday night treat.
Mike . 2025-03-09
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First time ordering and not very happy. Food was cold, and times are missing. Didn't receive corn on the cob, coleslaw and 2 Cans of drink
Lisa . 2025-03-08
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Delivery man was very polite and patient
Connor . 2025-03-08
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driver was 12 mins early incredibly friendly and an around great guy I personal think he deserves a raise for how professional and kind he is
Josh . 2025-03-06
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Chicken burger. Nice chicken, lettuce a bit sad. Prefer if they did spice their chips.
Susan Rutter . 2025-03-05
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Very friendly man full of smiles x and very polite
Kimberley . 2025-03-03
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Did not turn up but said it’s been delivered
Lucy . 2025-03-01
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Very dry and over cooked dark black parts and cold
Krzysztof . 2025-03-01
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delivered with a smile from the delivery drive food was hot to today from kfc
Bridget . 2025-03-01
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The chips and wings were soggy and vile. Not edible. Complete waste of time.
Amanda . 2025-02-28
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All the chicken was small and overcooked paid £17+ including delivery charge will not order delivery again from there
Alan . 2025-02-27
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chicken wasnt cooked, so thag was lovely
William . 2025-02-26
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This was on time but it was ordered and delivered within 8 minutes!!! Fantastic service!
Kate . 2025-02-26
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the best kids IV had in a long time
Charlene . 2025-02-25
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Food was KFC. They have had a new renovation and this was definitely for the better. Much more efficient. Visited in school holidays, and I was expecting loads of kids running around, but it was quite the opposite. Well-behaved kids. Older families. A lovely KFC with plenty of free parking.
harri frams . 2025-02-24
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My order was not delivered and it shows delivered on the app
Adebukola . 2025-02-23
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absolute waste of money buying this offer SUPPOSED TO BE 6 PIECES CHICKEN 4 MINI FILLETS 4 HOT WINGS 2 of the 6 were just the rib cage with NO MEAT ON JUST COATING 2 were just small wings 1 was a small piece of the breast bone with virtually no meat on 1 was a drumstick the only thing worth eating was the 4 mini fillets and the hot wings DONT WASTE YOUR MONEY ON THIS OFFER
martin . 2025-02-21
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A normal KFC as to be expected. It was clean enough but not spotless. Food was ok, carpark was a nightmare
Scott Cooper . 2025-02-19
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Food arrived early, loved the popcorn chicken
Hayden . 2025-02-16
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ordered 20 chicken wings, only received 16 and were stone cold
Will . 2025-02-15
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Friendly and efficient courier
Lee . 2025-02-15
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well I expected double down burgers in crunchy breadcrumbs but got just normal plain fingers not happy
Anthony . 2025-02-13
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Got the wrong order then had to drive back to collect order
michele . 2025-02-12
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1 Star - Terrible Service from Night Shift Staff Indian guy. I had a really bad experience at Millbrook KFC last night due to the rude and unprofessional behavior of the night shift worker. I was picking up two orders, and instead of properly indicating which drink belonged to which order, he just handed them to me and told me to figure it out myself because he was "too busy" making another order. When I pointed out that it's his responsibility to ensure orders are properly handed over before I take them to customers, he got defensive and outright rude. He even insulted me, saying I was illiterate and didn't know how to read, which is completely unacceptable. Instead of taking responsibility for his mistake, he acted like I was the problem. This is not the kind of service anyone should have to deal with. Kfc should seriously consider training their staff better or hiring people who actually respect customers and delivery workers. I won't be coming back to this location anytime soon.
emad uddin . 2025-02-10
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tgats the quickest I've ever received a delivery and the food is hot
Melissa . 2025-02-08
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I decided to look at the reviews before going here and i thought it would be so-so as they weren’t great, but my experience here was 10/10! Service was fast, and very positive, really busted my mood up! Food was crispy and moist, definitely finger licking good!! Also the gravy was thick and flavoursome! Will be returning!
Aimee . 2025-02-08
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Busy Shame carpark is a bit small
James Racey . 2025-02-08
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Pepsi max was missing from my order
Neil . 2025-02-04
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Very efficient and happy to recommend.
Andy . 2025-02-04
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This place is about as bad if not worse than the Holbury KFC (rip Holbury kfc). The staff stink of bo and poo, they're mostly a rude bunch that don't know the difference between a flat white and white coffee. Chicken here gives me bad guts, parking is awful, general area is a tip. I would avoid.
Daniel Vaughan . 2025-02-04
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Absolute shambles... Sanabanu A didn't even collect it... I sat waiting for 2 hours for nothing
Carl . 2025-02-02
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Best KFC ever!!! The team is polite and very helpful, and the food is always hot fresh and tasty. And the cleanliness makes the place even better!
Tharushi Thanthirige . 2025-02-01
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quality of food wasn't very good. fries were nearly cold, chicken burger was very dry. not impressed with quality
Ann . 2025-02-01
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considering I never received this order and I had to order there same thing again then when I reported it you said I would get a full refund within 7 working days I'm a bit annoyed that I've not got that refund especially since it was nearly £90. so I'm going to wait one more week and if I don't have my refund by then I'm going to contact my lawyer
Joshua . 2025-02-01
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chicken was over cooked and the skin very hard did'nt enjoy it at all
stewart . 2025-01-31
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good quality food can't ask for much more
Sammy . 2025-01-31
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On the door it says its opened till 11pm. At 9.45pm doors are shut. Chairs are on the tables...
Bolo Production . 2025-01-30
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Order was missing all the sides
Kim . 2025-01-28
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Only half the order delivered, very poor service!
Dan . 2025-01-28
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Very fast delivery. No problems.
Jennifer . 2025-01-26
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The food came late and it is coold
Abdifitah . 2025-01-25
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Driver waited in the car outside for at least 5 mins before walking to the door
Sezgin . 2025-01-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We are regulars at this point with how often we order from here :) Always happy with the quality and price of food. Delivery always quick also. Tried others a few times but never compares so will only order from here now! Only criticism - not enough meat with the lamb kebab, could do with a bit bigger portion size, other than that couldn’t fault and would recommend
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