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3.8

Based on 7.972 opinions finded in 3 websites

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Nº 547 in 876 in Southampton

CUSTOMERS TALK ABOUT DISHES WITH..chickencookedbonelessfilletbeanspopcornrice

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very disappointed as yet again something missing from our order. the 1.5 litre bottle of drink (7 up). courier claimed there was no drink on the order, clearly shown on the receipt. claims Kfc said no drink available.

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Nicky . 2025-06-04

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Chicken was very dried up and inedible

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Sharon . 2025-06-01

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Drink was missing apart from that all good

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Scott . 2025-06-01

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what happened to my order?I Did'nt rrcieved it how can I can back my payment?

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Francis . 2025-06-01

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I didn’t receive my mini fillet burger

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Kiera . 2025-05-30

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Happy 😃 and it arrive still hot thanks

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Nicky . 2025-05-29

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Quick delivery and great food. Disappointed to only receive a can of pop and not a bottle the bucket meal.

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sean . 2025-05-26

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Burger was overcooked and taste horrible

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Lewis . 2025-05-24

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Wasn't given the correct meal. No hash brown in burger

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Vicki . 2025-05-23

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Was missing a drink but all sorted

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Kerry . 2025-05-22

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£33 for a bucket of cold late food which would have been quicker and cheaper to go myself

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Barry . 2025-05-17

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one chicken peice was in ruin and wet the bag it came in not same as usual

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Richard . 2025-05-14

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Delivered within 20 minutes very quick and efficient very polite delivery driver

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Linda . 2025-05-12

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Terrible! will not be ordering again. the chicken was okay, but the coating had no flavour and was soggy and there was nothing good about the fries, just a soggy pile of potatoes. save your money, go elsewhere.

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Joanna . 2025-05-11

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Food was stone cold and looks like it was thown into the bag

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nathan . 2025-05-11

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Our courier was super good!!! And helpful!!!

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Kelly . 2025-05-10

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very nice meal had salad with a fillet of chicken

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Sheila . 2025-05-04

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Didnt get delivered i had to drive down kfc and sort it out that even though I paid for delivery

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Craig . 2025-05-04

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the order was incomplete, lacked part of the chicken and there were no fries. the salad was smashed. no response to the complaint, no compensation, return, apology. I do not recommend,a pity because I love hot kfc

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Emilia . 2025-05-02

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Driver was extremely nice and polite, thank you driver

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Benjamin . 2025-04-30

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Standard KFC, very expensive over 50.00 for two people. 😟

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Louise . 2025-04-30

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Fantastic experience, super fast delivery, highly recommend

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Connor . 2025-04-25

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Enjoyed the overall experience of kfc

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Tanchao Pu . 2025-04-19

MORE AT Google

Very fast hot and fresh food perfect seasoning

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Dylan Cullen . 2025-04-19

MORE AT Google

Lovely staff- food came quickly, new fries are very tasty

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Belinda Mcclory . 2025-04-19

MORE AT Google

Really enjoyed the food and fast service

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C HH (CHH) . 2025-04-19

MORE AT Google

KFC Millbrook exceeded my expectations! The Tower burger was top-notch—I especially loved the Rice box. The staff was friendly and attentive; shoutout to sam for going above and beyond. The atmosphere was clean, and the pricing was fair for the quality.

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Rawmes Bhattarai . 2025-04-19

MORE AT Google

Amazing experience at kfc with good staff and food

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Michal Janak . 2025-04-19

MORE AT Google

3 drum sticks should only have 1 and to other peices

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Richard . 2025-04-18

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Wrong food didn’t even get compensated

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User . 2025-04-17

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My food was cold had missing chips I am unhappy with my order I would something to be done about this

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Courtney . 2025-04-16

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i ordered 8x fries and only got 2x,they wont give me a refund or anything. my burgers were squished too. it's fine but i had to put my drink in a fridge because they came warm (again, it's understandable) all together kinda ruined my experience 🫵😐

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lewis . 2025-04-12

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Food was stone cold, late and inedible.

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fiona . 2025-04-12

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Very friendly and polite delivery guy.

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Israel . 2025-04-04

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Order 10041 today. Forgot to specify Fillet Town Burger. Thanks for taking care of my cholesterol, friends.

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Candlekeep . 2025-04-04

MORE AT Google

Order was not received tried to get in contact with courier saying delivery was going to wrong address and gave him the right address to deliver to but herd nothing

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Steven . 2025-04-04

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One of the best KFC I have been to, good service, clean, freshly cooked and good portioned food exactly how it should be !!

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Chris Anderson . 2025-04-03

MORE AT Google

delivery driver pleasant and courteous

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Storm . 2025-04-01

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fillet burgers a bit burnt this time

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Catherine . 2025-03-30

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Cleanest KFC I've been in for a very long time. Staff were constantly cleaning, tables chairs etc whilst I was here.

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Pompey White . 2025-03-27

MORE AT Google

Arrived on time and still hot and no spilt drinks 👍

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Vivien . 2025-03-26

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great food and deliverer was very polite.

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chris . 2025-03-26

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Stone cold food,box and packaging crushed,very poor again.

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scott . 2025-03-26

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Delivery was fantastic food was not good the fillet burger was 1/4 size of bun and was over cooked not the golden chicken colour was brown i asked very politely for no drum stick and got a very dry drumstick even dogs didnt wanna eat it but the beans were lovely shame the floppy chips were unable to be dipped

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Sally . 2025-03-22

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Really nice delivery driver, thank you 🙏🏻

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Aidan . 2025-03-22

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Marked as delivered but never arrived, delivery driver terrible

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Aidan . 2025-03-22

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It came cold and forgot some of my order

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Skye . 2025-03-22

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10 out of 10 for this delivery driver give him a pay rise cause they can never find where I live but he did and he listens to the messages. This is not about you today KFC this is about the delivery driver. ⭐️⭐️⭐️⭐️⭐️

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Emma . 2025-03-20

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Great service by rider. Food delivered hot and to perfection.

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Paula . 2025-03-20

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late cold and driver was rude little girl in tears and hungry

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Kylie . 2025-03-18

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good food but delivery driver called me to go and get it single parent on my own and paid £4 to be brought to my door cheeky to ask me really

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Kylie . 2025-03-17

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Booked for 19.30, arrived 20.00.

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Paul . 2025-03-16

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We ordered the mini fillets which is supposed to have two in but only came with one

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Katy . 2025-03-15

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The food that was delivered was lovely but we were missing fries and a can of drink from a meal!

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Misha . 2025-03-14

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was missing 1 entire meal from a £73 order . unacceptable

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colin . 2025-03-12

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My daughter’s can of Pepsi max exploded as she tried to open it…as in the can split open at the top…causing redness and pain to her finger. The can felt hot so separating the drinks from the food may be a better way to transport deliveries

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Nikki . 2025-03-11

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food was cold and wet straight in the bin

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Nick . 2025-03-10

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Food arrived early, loved the zinger meal

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Hayden . 2025-03-09

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Good temperature and very tasty. Perfect Saturday night treat.

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Mike . 2025-03-09

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First time ordering and not very happy. Food was cold, and times are missing. Didn't receive corn on the cob, coleslaw and 2 Cans of drink

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Lisa . 2025-03-08

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Delivery man was very polite and patient

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Connor . 2025-03-08

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driver was 12 mins early incredibly friendly and an around great guy I personal think he deserves a raise for how professional and kind he is

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Josh . 2025-03-06

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Chicken burger. Nice chicken, lettuce a bit sad. Prefer if they did spice their chips.

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Susan Rutter . 2025-03-05

MORE AT Google

Very friendly man full of smiles x and very polite

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Kimberley . 2025-03-03

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Did not turn up but said it’s been delivered

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Lucy . 2025-03-01

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Very dry and over cooked dark black parts and cold

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Krzysztof . 2025-03-01

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delivered with a smile from the delivery drive food was hot to today from kfc

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Bridget . 2025-03-01

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The chips and wings were soggy and vile. Not edible. Complete waste of time.

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Amanda . 2025-02-28

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All the chicken was small and overcooked paid £17+ including delivery charge will not order delivery again from there

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Alan . 2025-02-27

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chicken wasnt cooked, so thag was lovely

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William . 2025-02-26

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This was on time but it was ordered and delivered within 8 minutes!!! Fantastic service!

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Kate . 2025-02-26

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the best kids IV had in a long time

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Charlene . 2025-02-25

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Food was KFC. They have had a new renovation and this was definitely for the better. Much more efficient. Visited in school holidays, and I was expecting loads of kids running around, but it was quite the opposite. Well-behaved kids. Older families. A lovely KFC with plenty of free parking.

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harri frams . 2025-02-24

MORE AT Google

My order was not delivered and it shows delivered on the app

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Adebukola . 2025-02-23

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absolute waste of money buying this offer SUPPOSED TO BE 6 PIECES CHICKEN 4 MINI FILLETS 4 HOT WINGS 2 of the 6 were just the rib cage with NO MEAT ON JUST COATING 2 were just small wings 1 was a small piece of the breast bone with virtually no meat on 1 was a drumstick the only thing worth eating was the 4 mini fillets and the hot wings DONT WASTE YOUR MONEY ON THIS OFFER

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martin . 2025-02-21

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A normal KFC as to be expected. It was clean enough but not spotless. Food was ok, carpark was a nightmare

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Scott Cooper . 2025-02-19

MORE AT Google

Food arrived early, loved the popcorn chicken

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Hayden . 2025-02-16

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ordered 20 chicken wings, only received 16 and were stone cold

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Will . 2025-02-15

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Friendly and efficient courier

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Lee . 2025-02-15

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well I expected double down burgers in crunchy breadcrumbs but got just normal plain fingers not happy

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Anthony . 2025-02-13

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Got the wrong order then had to drive back to collect order

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michele . 2025-02-12

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1 Star - Terrible Service from Night Shift Staff Indian guy. I had a really bad experience at Millbrook KFC last night due to the rude and unprofessional behavior of the night shift worker. I was picking up two orders, and instead of properly indicating which drink belonged to which order, he just handed them to me and told me to figure it out myself because he was "too busy" making another order. When I pointed out that it's his responsibility to ensure orders are properly handed over before I take them to customers, he got defensive and outright rude. He even insulted me, saying I was illiterate and didn't know how to read, which is completely unacceptable. Instead of taking responsibility for his mistake, he acted like I was the problem. This is not the kind of service anyone should have to deal with. Kfc should seriously consider training their staff better or hiring people who actually respect customers and delivery workers. I won't be coming back to this location anytime soon.

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emad uddin . 2025-02-10

MORE AT Google

tgats the quickest I've ever received a delivery and the food is hot

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Melissa . 2025-02-08

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I decided to look at the reviews before going here and i thought it would be so-so as they weren’t great, but my experience here was 10/10! Service was fast, and very positive, really busted my mood up! Food was crispy and moist, definitely finger licking good!! Also the gravy was thick and flavoursome! Will be returning!

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Aimee . 2025-02-08

MORE AT Google

Busy Shame carpark is a bit small

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James Racey . 2025-02-08

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Pepsi max was missing from my order

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Neil . 2025-02-04

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Very efficient and happy to recommend.

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Andy . 2025-02-04

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This place is about as bad if not worse than the Holbury KFC (rip Holbury kfc). The staff stink of bo and poo, they're mostly a rude bunch that don't know the difference between a flat white and white coffee. Chicken here gives me bad guts, parking is awful, general area is a tip. I would avoid.

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Daniel Vaughan . 2025-02-04

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Absolute shambles... Sanabanu A didn't even collect it... I sat waiting for 2 hours for nothing

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Carl . 2025-02-02

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Best KFC ever!!! The team is polite and very helpful, and the food is always hot fresh and tasty. And the cleanliness makes the place even better!

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Tharushi Thanthirige . 2025-02-01

MORE AT Google

quality of food wasn't very good. fries were nearly cold, chicken burger was very dry. not impressed with quality

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Ann . 2025-02-01

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considering I never received this order and I had to order there same thing again then when I reported it you said I would get a full refund within 7 working days I'm a bit annoyed that I've not got that refund especially since it was nearly £90. so I'm going to wait one more week and if I don't have my refund by then I'm going to contact my lawyer

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Joshua . 2025-02-01

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chicken was over cooked and the skin very hard did'nt enjoy it at all

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stewart . 2025-01-31

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good quality food can't ask for much more

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Sammy . 2025-01-31

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On the door it says its opened till 11pm. At 9.45pm doors are shut. Chairs are on the tables...

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Bolo Production . 2025-01-30

MORE AT Google

Order was missing all the sides

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Kim . 2025-01-28

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Only half the order delivered, very poor service!

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Dan . 2025-01-28

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Very fast delivery. No problems.

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Jennifer . 2025-01-26

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The food came late and it is coold

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Abdifitah . 2025-01-25

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Driver waited in the car outside for at least 5 mins before walking to the door

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Sezgin . 2025-01-24

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