Based on 6.914 opinions finded in 3 websites
Based on 6.914 opinions finded in 3 websites
Nº 562 in 876 in Southampton
Opinions
First time using the service. Very impressed. Thank you.
Patricia . 2024-12-05
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ordered a double bucket with 8 hot wings couldn't even remember the hot wings
matthew . 2024-11-30
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the food was cold when I received it
Shirley . 2024-11-29
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£62 later and didn’t receive my main meal. Then a 7 day wait to see the outcome.
Stephanie . 2024-11-28
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not good forgot one thing off my order
Sarah . 2024-11-25
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Food was cold and drinsk warm. The cold drinks were next to hot food so impacted temperature of both. Took an hour for delivery.
Kirsty . 2024-11-24
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One greasy, one dry. The pattern of a sharing bucket be another 12 months till I try it again
stephen . 2024-11-24
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Ordered a ten piece bucket yesterday 8 drum sticks and 2 wings this not the first time not happy with selection
Paul Booker . 2024-11-23
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Bring us a £7 order when I had spent £56 - waste of time and money
Stephen . 2024-11-21
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Asked for mayo in the twister wrap and wasn't added. The bun on the tower meal was hard and stale
Vicki . 2024-11-21
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Missing half of the food that has been ordered and paid for.
Ionela . 2024-11-21
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received our food on time was good and hot.
Sue . 2024-11-19
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food was cold. drinks were warm
Will . 2024-11-15
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food looked nice but drinks missing from order, requesting refund for drinks
Katrina . 2024-11-12
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Bit greasy and driver didn’t know English
User . 2024-11-09
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Had food from here last night . I live 5 mins from it by time I got home in my car food was stone cold . Soggy chicken and limp chips and congealed gravy . It's a disgrace for the price charged. They don't care if they serve you or not . Personally I wouldn't feed it to my dog. It needs closing down
Anne Sheen . 2024-11-09
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Food was never delivered, and just eat did not provide a refund because they wanted photos of food that was not in my possession.
George . 2024-11-07
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First time we've had a hot meal delivered. normally is it warm.
Eileen . 2024-11-05
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ZERO STARS! NEVER DELIVERED! Driver said delivered nothing came. So clearly didn’t bother sending to the right house. Very hard to contact just eat (kfc said they couldn’t track the driver) so can’t comment on the food today.
Alexis . 2024-11-03
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Messed up my order completely. Ordered a mighty bucket for one with a 7up but received a boneless banquet with orange tango. Delivery was quick and food was warm but had to be chucked as I don’t like mini fillets.
lauren . 2024-11-02
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Missing a mini fillet, missing 2 hot wings, got mash potato instead of gravy with one of the box meals and all chips were cold
Regan . 2024-10-31
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Food was hot, fries 🍟 nicely seasoned for a change, chicken tasty
Leanne . 2024-10-31
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ordered over £100 of food they brought 8 mini filets and fries it's a joke
Robert . 2024-10-31
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I didn’t have kfc for over a year, and to see how much the quality dropped is amazing, flavourless? drowned in grease and just disappointing comparing to how much the prices increased, definitely won’t order again :/
Kacper . 2024-10-30
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your crappie delivery driver needs to do his job right, or stop working illegally!
Shirley . 2024-10-28
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Delivery driver was rude. Demanding code in broken English withholding my food when I have paid for it. Struggling to see the fone. I haven’t done nothing wrong in being made to give a code when only one food order is being delivered. I’m old and I don’t want to speak to deliveries when I have paid a lot of money for the convenience. It is inconvenience to me having to stand there and repeat myself
Catherine . 2024-10-22
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Food was cold and unfortunately bag looked like was opened as tape was ripped
Lauren . 2024-10-22
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Standard KFC is exactly as expected. Tasty food with good service
Gary Bradford . 2024-10-20
MORE AT Google
Arrived early meal was good and hot bit tight on chips chicken was nice and moist.
Peter . 2024-10-19
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Chicken was bad an undercooked in places half of it the coating had fallen off chips were terrible almost cold an looked like they had been thrown in coleslaw was warm and they didn’t send the bottle of drink it was supposed to come with
Gareth . 2024-10-17
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we only received a 2 piece meal when we ordered a 3 piece meal
Jo . 2024-10-15
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Food arrived cold nothing new there
Jason . 2024-10-14
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Delicious meal you can't resist👌
CareFull Recruitment services . 2024-10-12
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Nice and hot, will order again.
Eileen . 2024-10-09
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food wrapped with a cold drink ....food cold 2nd order of the night....utter ridiculous
Roberta . 2024-10-09
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The always good KFC. No comments required.
Jefferson Gubaua . 2024-10-04
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Food was delicious however, some of it was missing. All good though as called and was told I could get it free next time I ordered
David . 2024-10-03
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it never turns up I'm hungry an need food but have no more money 😕. what's happening??
Kayla . 2024-09-28
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delivery was great and food was hot that was delivered however there were a few extras that were missing so have submitted a refund request for these items. I will happily change my rating if this is sorted
Sarah . 2024-09-27
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First time ordering, arrived early and got! And the guy was super friendly with a smile! What more could I ask for? Brilliant service, great food and early! Thank you.
David . 2024-09-27
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I would like a refund it took over an hour and a half to arrive and was cold
Aiden . 2024-09-27
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Very welcoming and friendly staff,fast service and really good food.
Nelson Hobday . 2024-09-27
MORE AT Google
it was awful calmed either no popcorn chicken and the chicken you gave me had bones in it and I asked for boneless absolutely awful
Nicola . 2024-09-27
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KFC has friendly and welcoming staff (Pavan was coming to all tables asking if everything was good). The service was very quick. The food was tasty and hot. My little one loves the food from here.
Catia Efigenia . 2024-09-27
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they lady was lovely delivering in terential rain. must respect
Geoff . 2024-09-22
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Food was cold and missing itams
Ellie . 2024-09-21
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food didn't even arrive. store said they can't do anything about it and had to go through just eat. couldn't get a drivers name or anything
Josh . 2024-09-21
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Missing items, long delivery time and cold soggy food 👎
Rick . 2024-09-18
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It was okay KFC just didn’t do what I asked them to do
Richard . 2024-09-15
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My food didn’t come and said it has now on the app trying to get a refund so bad service it’s unreal
Danielle . 2024-09-13
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There was a mash and beans missing from the order.
Samantha . 2024-09-12
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The delivery driver Muhammad was excellent polite and chatty to my special needs son! Introduced himself and had a smile on his face the whole time!! Genuinely fantastic and if I knew he was always going to be the driver I’d be very happy
Leo . 2024-09-12
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every time I order from here they forget something this time I ordered a 3 piece boneless box and they forgot to put in the chicken!!!! ... seriously 😳
Jeannine . 2024-09-11
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food was never delivered even though it was noted as delivered
Simon . 2024-09-11
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Terrible service. None of the staff want to work. They are just sat around talking. Gave me beans when I ordered gravy
Bruce Bredenkamp . 2024-09-10
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No sauce 🤷♀️ do better there’s always something missing
Mariella . 2024-09-10
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Just gone thru my order an been over charged
Phoenix . 2024-09-09
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Megabox what can I say gravy pot shrunk to half the size two of my three hot wings where I thought popcorn chicken they were so small chicken strip was chewy chips underdone my breast piece of chicken was the size of a golf ball, everything tasted super salty and weird got a refund won't be going back
chris VIKING . 2024-09-08
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Awful , didn’t even get my delivery said was delivered but never arrived
Sophie . 2024-09-07
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Mini fillets more like micro fillets 6 popcorn chicken in a box
andy . 2024-09-04
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Food was hot, delivered on time, there was one item missing although not the point but couldn’t have eaten it if it was in the order. The delivery driver didn’t check the code.
ian . 2024-08-31
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The driver was very polite fast delivery with food being hot as usually is not.
Lucy . 2024-08-30
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everything is cold unediable disgusting worst order I've recieved from kfc won't be ordering again!
shauna . 2024-08-29
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Food order was missing lots of items, 4 portions of signature fries and 4 boneless mini fillets were not delivered. Not the first time items have been missed from our order.
thomas . 2024-08-28
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Everything was hot and no missing items
emma . 2024-08-28
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my fries were cold and squished
Chrissie . 2024-08-27
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Driver was rude. I had made a mistake, tried to apologise and find a solution but driver just hung up. Not happy. Delivery went to wrong address which was my error but I tried to fix it. Apologies from my point but I ended up with no food and out of pocket despite my friendly attempts to resolve
Russell . 2024-08-27
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Wrong food delivered by branch even after calling the branch as had special requests due to autistic children
george . 2024-08-25
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Service is good communicative helpful and obliging when needed. I recognise they don't always have it easy with customers. Bathrooms could be cleaned more thoroughly.
Chelsee . 2024-08-25
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We bought a family meal for 5 it was fast and worthy it
Ruth Harris . 2024-08-24
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Very efficient, quick and lovely people
Josh . 2024-08-24
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Delivery time is about the only good thing about this order. Everything was chucked in a bag so when picking things out the bag bits were just falling out all over the place. Chips are a joke! soggy wet potatoes is what they are. You can’t expect quality when ordering from kfc it’s just a joke now that they are still on here taking peoples money. Don’t waste your money here.
danny . 2024-08-24
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he didn't come up to my door and I have had enough 😒 😑
Shirley . 2024-08-23
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Really fast efficient service and really warm food.
Chris Smart . 2024-08-20
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Very good experience 3 days ago. Stacker was really nice !
Rana A. . 2024-08-19
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i orderd a zinger supercharger and recieved a bbq something or other. really not happy
Danny . 2024-08-19
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The food was good and they actually remembered everything this time, but its no longer value for money so I don't think we'll bother in future
Rob . 2024-08-18
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completely messed the order up wish they took a couple of seconds to actually read the receipt and make sure the orders complete before rushing to send out takes 2 seconds to double check so tonight ordered 2 lots of 4 PC boneless received 1 3pc and 6 bags of chips wish I could take photo for proof so had to split my own order between my kids so each had a meal after spending 63 quid you expect them to double check so mistakes don't happen not impressed !!!
dave . 2024-08-16
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ordered food around 4, kept getting delayed for several hours. Then said it had been delivered however no food showed up. disappointing.
Kerry . 2024-08-11
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There were no chips with the Colonel's 4 piece meal.
Jo . 2024-08-09
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i order a 1.5 ltr tango drink and i did not get it and this is not the first time it hsppen. need to check properly on customers order. If this happen again i will stop buy cause something is always misding from my orders.
rasheed . 2024-08-09
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driver was hanging about outside before knocking door, my husband is disabled. when he took the food in most of the chips, corn and chicken was nearly cold.
Ann . 2024-08-06
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The chicken is overcooked on today's visit! Very hard to eat.
Lorabel De La Rosa . 2024-08-04
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items missing from.order , hard dry chicken received and hot wings were disappointed also could see the bone. definitely bad experience and will.not order via online again because my order was not fresh done , dry and hard chicken. and not satisfactory.
Simona . 2024-08-03
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gravy was very watery and spilled all over entire order
James . 2024-08-02
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My husband loves Kfc 🍗 . We always return to this place just because he is a chicken lover and his favourite is this place .
Cristina Sandu . 2024-08-02
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Zero stars....NEVER DELIVERED!!
s . 2024-07-30
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KFC is two expensive, two box meals over £20 rediculas.
william temple . 2024-07-29
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Delivery never turned up yet we were told it had no good
Francis . 2024-07-27
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Order arrived not first time where items were missing
Olivia . 2024-07-27
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Awful most dried chicken I’ve ever tried chucked straight in the bin
Emma . 2024-07-25
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You didn’t send the sweet chilli bites. Refund or credit required
Adam . 2024-07-24
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It never showed up and said it was delivered.
Sienna . 2024-07-23
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only small order but still over £20. 2 meals, yet the couldn't put the fries in. so they were not meals ! they ruined our meal. and I cannot get refund. gravy was nice for a change but no fries to dunk. bin enjoyed. Don't they have people to check orders ? And why do you get less food if you order on line ??
Mo . 2024-07-23
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delivered with a smile and plesent guy
Bridget . 2024-07-21
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Well what can I say absolute disgrace standards of this staff and restaurant and service is disgusting staff do not care I was told because my order was wrong is to go to another restaurant they don't care
RATAN SINGH POTIWAL . 2024-07-21
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Poor consistency of gravy otherwise good
Dalray . 2024-07-21
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Delivery didn’t even turn up , kfc no help .. to help with order no contact number for the supposedly driver .. on top of that going through help through just eat we were not refunded for the food we didn’t receive. So taking it further to food trading standards . Disgusting overall ! Would not recommend ordering !! Untrustworthy..
Sacha . 2024-07-21
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Wrong order sent, wrong persons order was delivered….
Sam . 2024-07-20
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Good food chicken cooked well, cozy restraint area. Really liked the vegan burger
fraser snedden . 2024-07-20
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Was actually taken aback that "service" like this still exists in England in the 21st century. Waitresses blatantly walking past you when you ask for assistance, & when they do eventually come to your table, you appear to have inconvenienced them. With so many options for dining at West Quay, it's surprising this kind of service is allowed to continue. If you visit West Quay, choose somewhere else to eat.
22 Opinions
These guys are not good. The food in not cooked in the the proper chippy fryer sitting in the front of the shop but out the back so you can't see what is going on . The chips were ok, 5/10 but the batter for the fish very substandard soggy and not cooked properly though and the fish was very small definitely not cod god knows what fish it is??
283 Opinions
There was a situation that was felt by barmaid she was very good and it was delt with straight away