Based on 8 opinions finded in 1 websites
Based on 8 opinions finded in 1 websites
Nº 517 in 573 in Chelmsford
Opinions
Amazing really generous kind me and my friend went and had a amazing time great fun I love the wall chargers and great food well prepared and right next to a BP as well
harrison S . 2023-11-10
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Called in today for lunch, place was just starting to fill up as it was lunch time. Ordered on the machine but was a bit confusing as there was no table service numbers, went up and was told just put a number in. Anyway after about 5 minutes they called out our order and we collected it with out any issues. Order was correct and all tasted lovely nothing not to like. One last thing they don’t do tea or coffee for some reason so had to wait till I got home for a drink.
sid13 . 2023-11-03
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Its not until you have bad service that you realise how much you appreciate and take for granted good service with a smile. It is very clear to me after 3 recent visits there is a terrible culture in this branch of KFC and I no longer enjoy going there. I walk in to order and there are no smiles, no hellos, and a clear feeling the people serving are unhappy. On one occasion the tiller needed to reset my order, the manager was called, didnt look up didnt say hello and looked completely irritated with the server for not being able to do it herself. Extremely rude without having to say a word. Another occasion we saw the takeaway order packed and sitting on the collection point for more than 10 minutes. Why rush an order out when the delivery driver is no where to be seen. We dont go to fast food restaurants for good service, but we certainly dont go there to pay for something and support a restaurant to be served by someone who cant even say hello when greeted. Bad service stems from the top and the management here must be shocking to create such an atmosphere.
Said Alami-Merrouni . 2023-10-05
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Waited just under two hours for delivery and the main part of the order was missing. I gave it 1 because zero was not an option. How can you get this so wrong.
Wendy S . 2023-01-19
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Hi I got kfc and I had a long wait and I am not going her a gen it was so hot in ther and me and my sis and mum was waiting for 26 min i am not happy 😡🤬
cayleb g . 2022-11-19
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If you like some really tasty chicken then make your way to this place. The staff there are very friendly, it is very easy to order your food & it is beautifully cooked & all for a very reasonable price.
MIKE P . 2022-11-16
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Poor customer service. Received the incorrect items. Extremely long wait despite very few customers waiting. Not impressed at all.
9644fb . 2022-09-29
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After forgetting part of our food for the third time (ironically customer in front of me on last visit had same issue ) I won’t be going back there 🤬🤬
johnbushill . 2022-07-12
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46 Opinions
I think this was actually the worst doner kebab I've had. It was rock hard and was unedable. I called to complain and got offered a free kebab next time but dont live in the area and only staying for one night so not very helpful.
6 Opinions
Avoid!! Bullied and shouted at by the 80 year old owner! My order was late and the owner bullied me to the point that I walked out the shop and cried! I was left to go hungry and was told that I wasn't allowed to have a refund even though I didn't get any food. He told me that he has run the shop for 10 years and never makes mistakes and the reason I wasn't going to be given my food was because I had already received it - which I hadn't. I've never been made to feel so small so I asked for my money back if I wasn't going to receive my food and he screamed at me, saying I was rude. When I asked how I was being rude, he refused to answer and told me he knows best because he runs the shop. He refused to give me my money back and told me to leave his shop, whilst screaming at me, telling me I wasn't welcomed back because I was bullying him. Avoid at all costs!
8 Opinions
I have had disappointing snacks or meals there in the past but if you need a break there is no alternative around. This time I called in for a coffee and decided to have a muffin. With only one bite the dryness of this made me cough. I noticed there were only 3 muffins on display so no, there hadn't been a rush on muffins, it had been left over from the previous weekend. I finished my coffee and took plate and muffin to the counter and said it was dry and I requested a refund. The young person went and got someone and again I explained that it was dry, and stale. I was asked if I would like a replacement cake from the stand but explained that I had now finished my coffee and needed to go. In all fairness a refund was given for the muffin but I noticed that the other two muffins remained on display when they clearly should have been taken away. With hindsight I wish I had mentioned that the remaining muffins should be taken off of display.
72 Opinions
Absolutely awfully and disgusting food. Ordered 2 bacon and cheese pastries that were absolutely appalling and repulsive. Very salty and gooey, oily. The coffee awful, milk burnet and very very hot. They also dont take cash. Isnt this England where the national currency is still £? Overpriced also, 2 Pastries and a coffee £11. Dont bother!!! Go around the corner where you can find costa and other shops.
8 Opinions
Wakehurst place dining in the mansion,table booked food reasonable but not all as the menu,no crackling with the pork. No side plates until we asked for them, extremely good agency waitress,service from the kitchen very slow Overal a disappointment,even the room very bland and for£35 a head we feel well overpriced ,