Domino's Pizza in Chelmsford

Good service for correcting my order. I orderred 3 wraps and 2 wings and one individual pizza which i swap 2 toppings. Delivery on time which is no hot sauces set aside with wings and the toppings I swap are all missing. Me and my wife were not at home by the time of delivery, my daughter took them and ate some part of order and put 2 wraps into microwave to keep warm and left home. When We were home hour later ，we saw the pizza was wrong and didn’t know 2 wraps hiding somewhere. So I called out the branch and complained about the wrong order and missing 2 wraps. (Please accept my apologies for this, )but the young lad in reception is very kind, explained that he prepared those 3 warps for me and the driver did confirmed with my daughter all the items. I insisted I only seen one empty box of vegi wrap which my daughter ate. He checked with mananger and come back to me to offer the whole order remake and re delivery for me which is really kind. But I still wanted to show him what I am saying is true, so I brought back all the things left over to the branch to show. On site , all the staffs are very polite , did not show any sign of rude or fed up with my appearance and nicely they made my all order fresh again and even try to offer me a free drink. When I got home , my daughter just back and told me she kept 2 wraps warm for me in microwave, I felt guilty if I am not telling these. So I think they are very good at customer service and very kind attitude as well. Thanks and I would give them 5 stars service😀.

By far the worst branch I’ve ever used. On both occasions now the pizza has barely had any toppings on and was overcooked. Never experienced this with any other branch before. Oh and on one occasion I ordered for delivery and after 1 hour I received a call asking if I could collect as there were no drivers available. This place needs a massive shake up. I won’t be using again.

Terrible, again... Long wait, over an hr, despite calling and being told be with you in 5 minutes. Finally arrived and was stone cold... Refund sought... Not the first time we have experienced this... its utter rubbish food, badly managed and over priced.

Waited over an hour for our delivery so had to collect it in the end and they told me they had lost our order after getting told on the phone that if i could collect it it would be ready in 20 minutes. When we finally got the order the pizza it was cold and they had given us the wrong side.

I feel this has gone downhill over last few weeks. I think it's all new Staff and their attitude is abrupt and rude... 2 hours for deliveries. Cold, undercooked and not what I ordered.

After wait for 40 minutes then be told we will have to do it again well only one was done the other was stone cold and that went in bin never again waste of time and money

Awful prices, long wait times for a very simple order

Always fast collection and delivery, food always good

Took a little longer to receive. New pizza wasn’t to my liking. Not that it wasn’t good I just wouldn’t choose sweet pizza. Chicken on another had was delicious! Absolutely to die for.

Domino's pizzas are the best - simple. The delivery guy even cycled all the way to the shop and back to get a me a new pot of the dip that he'd accidentally dropped on my doorstep, which was totally unnecessary but much appreciated. How's that for service ?

Very slow takes them 2 hours to serve a pizza

Lovely team, delivered my order with no extra fee after accidentally selecting collection!

Give it 1 star won't let me give zero told 10-15 minutes had to get refund and no pizza after 30 minutes

Pizza was amazing. quality food and good atmosphere.

Person behind the counter has no idea what they’re doing. Pizza could have been sone a bit more as well.

Ordered a few pizzas and some chicken kickers and strippers.. All of it tasted nice and as expected.. Would definitely order from them again.

Terrible service since it’s been changed.

Great pizza 🍕 😋. Always a deal on

Busy time over Christmas but there food and service is good...

Rude operator on the phone. Ordered 50 minutes ago and the pizza hadn’t arrived called up to ask and they said likely to be a three hour wait.

Good pizza, shame it arrived at the wrong time and missing an item, however after phoning the shop, manager jack dealt with the mistakes.

It's domino's and it's near my house. Can't ask for more

Very disappointed normally always good but the pizza was very burnt and dry obviously didn’t get quality checked

Normally very good experience but today very disappointing. I specifically requested no tomatoes as toppings and when I went home saw tomatoes and also surprisingly so little toppings.

Don’t go there myself my family do but I’ve always had good service and very polite their delivery is very good as well my son had a meal for one a few nights ago he said it was very quick service very hot and very good for the price plenty of it to

It's a Domino's pizza. The pizza is ok. I order through the app, and when I collect, the staff are pleasant and polite. There's some parking outside so it's not normally a problem. Top tip, there's a Tesco's Express next door, so if you need something, nip in there while you're waiting for your order to be prepared.

Easy online ordering and quick delivery.

Delivered quickly and safely, great choice of pizza toppings

Credit where its due! We ordered this evening (friday) and not only did our pizza arrive promptly, but the delivery lady was lovely, really friendly. Pizza & sides were cooked well too. Thank-you!

Don’t buy from here, unless you want a dry pizza, with no cheese and hard bread if you go on a lucky day you might actually get a half decent pizza. But as a whole waste of money they need to retrain there staff they letting down the brand.

I just love it. Great pizza, great service and convenient location in case you want it for take away(always able to find a parking space).

Busy on a Friday night - worth ordering online and collecting or having delivered. Friendly staff on site, despite the pressure they're clearly under at times. Delivery last night was okay ... We love the chicken strippers (I think they're actually called that) but of the 2 pizzas we ordered one had toppings added as an afterthought and neither were properly or evenly cut. Pricier than Papa John's, which I prefer tbh.

I think Domino’s ran out of cheese tonight as we seem to have picked up a tomato pie. Garlic bread also uncut. Should’ve gone to Beaulieu.

Has made myself and other staff unwell on 2 occasions but generally good

Good local pizza takeaway has some good deals in place to get the best value for your money

Spotless, efficient and fast. Friendly staff who seem to work tirelessly.

Easy to order in shop, only waited 20 minutes or one pizza. Tasted great, as always.

Very stingy on toppings. Chicken feast consisted of about 20 small pieces . Texas BBQ equally poor .

Good, consistent pizza. Never pay full price, always check for offers since the normal prices are absurd. You can get a large Pizza for £7.99 if you use the right offer in the app.

Mostly ok, when they get the order correct

Good for a takeaway and love that you can always find good deals o line . Delivery was really quite fast and food is great and very fresh

It's pizza, if you've had domino's before you'll get what you expect. To they're credit this branch does allways seem to be very quick and as helpful as they can be.

New Yorker is always greatest!!!

Normally ok But really pi$$ed me off today First they gave me telephone order to someone else then after waiting 20min for a new one that was wrong to. I was promised a phone call from the manager with a promise of voucher never happened

Very good quality pizza would go again.

deal 199 for personal pizza no good

the staff was standing and chatting and while 1 person worked they butt off

This is a regular for us, the best service & never disappoints

All staff do amazing considering the small staff they have

Handy location for Great Baddow residents. Good pizzas at reasonable prices. Various deals available.

Messed up order and the Pizza was like cardboard. Would have been better buying one for a couple pounds from Tesco

Advertises as it shuts at 12am I ring at Half 11 and refuse to serve me for delivery or collection absalout joke