Based on 173 opinions finded in 1 websites
Based on 173 opinions finded in 1 websites
Nº 754 in 1033 in Croydon
Opinions
The staff was friendly and we enjoyed our lunch. It's very rare to find such good service.
manohar reddy yasa . 2024-07-24
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KFC consistently delivers delicious fried chicken that's both crispy and juicy. The signature blend of herbs and spices gives the chicken a unique and savory flavor that keeps me coming back. The sides are equally satisfying; the mashed potatoes with gravy are creamy and comforting, while the coleslaw is fresh and tangy, offering a nice balance to the meal. I also enjoy their biscuits, which are soft and buttery, making them a perfect addition to the meal. The menu offers a good variety, from classic buckets to tasty sandwiches and wraps, ensuring there's something for everyone. For fast-food fried chicken, KFC is top-notch, providing consistently great food that hits the spot every time
ranjeethreddy pininnti . 2024-07-24
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I recently visited KFC and had an exceptional experience. The moment I walked in, I was greeted with a friendly smile and prompt service. The restaurant was clean and well-organized, creating a welcoming atmosphere. The highlight, of course, was the food. The fried chicken was cooked to perfection—crispy on the outside and tender on the inside. Each piece was well-seasoned, providing that signature KFC flavor that I love. I also tried their new sides, and they did not disappoint. The coleslaw was fresh and creamy, while the mashed potatoes were smooth and flavorful. Moreover, the value for money is excellent. The portion sizes are generous, and the combo deals make it easy to enjoy a satisfying meal without breaking the bank. Overall, KFC continues to uphold its reputation for delicious, high-quality fast food, and I highly recommend it for anyone craving a tasty and convenient meal.
Xxx Pavan . 2024-07-24
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Quick service restaurant. Food is good. To get the best service is to order through the app. Staff are friendly and serve as soon as your turn comes. I have always gone for a takeaway but always been as expected. Will recommend.
Kevin Cob . 2024-02-12
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Great place for a good quite lunch, the food is always fresh and service personnel are great
Manu Saini Arsenal . 2023-12-08
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I visited the restaurant on Friday. I must say the food was hot and good, the staff was very friendly too.
Lorriane Maimaka . 2023-11-19
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The staff was friendly and we enjoyed our lunch. It's very rare to find such good service from fast food restaurants
Patricia Makanaka Charandura . 2023-11-19
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Service at this branch is disgusting. Get a delivery as a last resort. Every time they muck it up. If you can....go an collect and check before you leave.
Sasha Dudley . 2023-10-10
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Thanks for the delicious dried out, cold zinger! *sarcasm*
Jackie Hazard . 2023-09-29
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Lovely food very friendly staff.. enjoyed our evening in there
Malesala Mohasisa . 2023-09-28
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Worst KFC ive ever visited. I've tried several times as my local KFC but it hasnt improved order always wrong even if you check with assist, food not the KFC standard ie twister chilli no saladjust chicken and sauce, chicken coating doesn't taste KFC.....etc etc....wont be using again....
Max Wils . 2023-08-26
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Terrible food,certainly theirs quality of food changed and can not be eaten, quite disappointed and I wouldn't recommend them.
Ari . 2023-08-10
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Nice little KFC on Selsdon High Street. The staff were friendly & the food was great. The place is kept clean & the kitchen area is neat & tidy too 👍👌😁
Malcolm Chinoy . 2023-08-10
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Worst food ive ever had,this KFC food truly not eatable,the food was cold and wasn't cooked properly, if I could give them 0 star I would, I After I've eaten from this place I've got food poisoning and start vomiting, it almost killed me,please avoid this place because it's not worth it Highly disappointed
Mohammed Salah . 2023-08-07
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Closed seating area, an hour before actual closing time, got my order wrong. Price is ridiculously high. Only reason I gave it two stars is because it’s not just this franchise. Every KFC these days is rubbish. Go to Chicken World Kenley. I wish I had.
S CRK . 2023-05-19
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Good spice. Nice food. Good staffs. Small place to sit and eat.
jubin joy . 2023-05-18
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Such a bad kfc had to wait 45/50 min for my order and they are not doing anything about it. And at the end when I asked how long they started smiling so disrespectful.
Ivo Krachunov . 2023-05-16
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Terrible service today and very disappointed after giving a good review to this branch previously. I’m wondering whether this branch is now a franchise!? I ordered a bargain bucket with 6 pieces of chicken - got told that they only have mostly “legs”…the cheapest part of the chicken right? I got the bucket and I got 2 legs and 4 thighs…no white meat. What a con!!! 4 portions of chips now equal one box - not 4 bags of chips. I waited 14 minutes for the chips to be cooked and heard the Manager saying that I have to have legs!! A bargain bucket full of legs wasn’t my idea of a bargain but nevermind. Chicken wasn’t freshly cooked. This branch has now lost a good long standing customer. I will AVOID KFC from now on. Macdonalds is much better for value!
Elizabeth Lowe . 2023-05-01
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Took 20 minutes for a popcorn meal to arrive. When we queried he didn’t believe us and he didn’t give us a receipt when at initially paid
jensen stack . 2023-04-18
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Really noticeably lovely staff here at Selsdon Kentucky. If you have to queue it’s worth the wait. All smile and are customer service focused. The chicken here is much better than Croydon central and Purley branches. Somehow it’s always fresh and tasty. I made the mistake of trying Purley branch again last week. The chicken tasted re fried and the service was below average with people being allowed to push in. I was given maybe 10 chips in the box which upset me but it wasn’t worth returning to Purley. I’m back at Selsdon branch today and I’m happy. Always great staff here!!! I will keep coming back. Great Branch!!
Elizabeth Lowe . 2023-03-30
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I went their and the food was really nice the customers service was fast and I didn't have to wait for long to be served
ifrah . 2023-03-23
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If you want good KFC, This one in particular will let you down. The quality of the food isn't great. Either over cooked or under. It's a shame thar KFC hasn't quite been the same for a long time and the one in Selsdon is a prime example. Not recommended.
Bullet Proof . 2023-03-20
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Always kept up the service with speedy preparation. Pleasant staff and great food. Better KFC in the locality. Good job.
Justin Joy . 2023-02-28
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Worst food I have ever had and very worst customer service
Raducu iancu . 2022-12-26
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Server checked which pieces I wanted
Philip Kanaar . 2022-12-10
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Pretty empty but very clean. Poor parking available
djkofi365 k . 2022-10-26
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Stop serving milkshakes, is really so difficult to clean the machine???
Igors Asars . 2022-10-16
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Huge delay to be get the food sorted/ delivery despite ordering online for a takeaway.
Mathew Alex . 2022-09-20
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I don't have this type of take away very often , but , after spending a few hours travelling to and from Croydon hospital for an appointment I craved something naughty and tasty that I had not had in a LONG time,so I got off the bus 4 stops early and treated myself to a KFC bucket which will give me at least 3 meals. . The chicken was delicious,especially the crispy bits which are "finger licking good!" the fries I could do without to be honest. They were not busy and I waited only about 5 mins from time of placing my order to leaving with it. Even cold,this is yummy chicken. . .
sharon Rabin . 2022-08-25
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For some reason, they never have any beans available in the Selsdon branch. Other than that, all good and usually not very busy compared to Purley.
Jason Vine (ScarKord) . 2022-07-07
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They've missed a sweet corn off of our order. The total time to prepare our order took 20 minutes. Trying to explain to the little ones about the delay and why the sweet corn is missing... Bad experience for a Sunday meal... 😞😞😞
Evan Tsounis . 2022-06-26
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Great service was close to closing time but staff were really helpful and still a great cooked meal was brought. Everything tasted fresh and nice and warm. Good value for money
Matt 365 . 2022-04-09
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This was my first time at this branch and I had very slow service for an afternoon. It took about 10-15 mins before my order was taken but staff were as quick as possible. Happy with my order.
Charm (Charm) . 2022-04-08
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Should honestly be closed down and have been closed down for a while. Right from the beginning, the management have clearly been treating the staff poorly (You only have to see how miserable the staff are to understand). Went in yesterday and they don't have the following:- Regular Pepsi An ordering machine Vegan burgers Mobile ordering OK... So three of the above were signposted in the shop and one was signposted.on the app... But still. More often than not, the food is barely heated. They do, however, have those awful red-and-green strobe lights under the card payment machines. You know, the sort that make people feel like they're about to have a seizure, or at least become disoriented. Moo moo ching ching, I say... Because this branch is nothing more than a cash cow! Pity they don't offer beef 😜🤣
lolname lollastname . 2022-04-03
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Got a bargain bucket for one on Saturday evening and in the early hours of Sunday morning got sickness and diarrhoea! That was my Sunday gone, thanks for the food poisoning KFC, be a cold day in hell before I buy any of your “food” again.
s woolley . 2022-03-28
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When you pay peanuts, you get monkeys (literally).
Matt Self . 2022-01-17
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Food was OK but items missing from order
Kevin Rhodes . 2022-01-08
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Appalling service. Rude staff. Food cold. Would not return
Katie P . 2021-12-27
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Forgot to give half my order to their delivery driver and said it wasn't their problem when I called up
Liam McCabe . 2021-08-08
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This place including 1 of our staff just poisoned us. Our stomachs have been very bad since we had something from these lot. Avoid! Avoid ! Avoid!
M Kinili . 2021-06-08
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Very clean store and friendly staff
EveH Beda . 2021-05-31
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Amazing place very friendly service
Vinay pankar . 2021-04-04
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Takes so long. There's a deliveroo driver and they refuse to give him the food because he has a poor customer service.
Issa . 2020-12-29
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Long wait , They move x0.5 , the seating area so small , that mean you never fiind a table
Samer Andrei . 2020-10-28
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Unfortunately I was a bit disappointed as four of the buns were burnt (top and bottom) and fries were not the same as usual.
D Fathipour . 2020-10-24
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I love KFC the secret is in the test, Nobody does it better than KFC finger licking good😄
John Francis . 2020-10-09
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Ordered 12 pieces meal went got home only 10 pieces of chicken in bag not a happy man !!!.😡😡😡
Raymond Roberts . 2020-08-17
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Reeducate your staff on the eat out to help out scheme in this branch KFC!!! The staff refused to give the discount as the minimum spend was £10?? There are no such terms to this scheme. It goes without saying I just walked away! Sort it out!!!
mark ah . 2020-08-06
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Didn't have to wait long food was lovely unlike some kfc's
Sam Graham . 2020-07-06
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Cold or they have forgotten something
Danny Dan . 2020-05-25
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very good service and fresh food ❤👍🤜🤛
Maciej Murawski . 2020-03-18
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What can you say. Staff are brilliant food Is good why why why do you have to wait behind 12 crash helmeted delivery drivers. Can you not serve the customers in the shop
Jonathan Johnston . 2020-03-01
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Gave me the wrong order and made my missus I'll !!
Tom Roberts . 2020-01-20
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Fast and friendly service, food can be a bit up and down on the scale of consistency, which is a bit strange.
Alvin Burke . 2019-12-18
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Chicken is raw and manager is disgusting towards their staff belittling them inform of customer. Lady at the front doing cashier, packing the food and cooking it / prepping it. Manager has red scabs on his hand while ha doing my food and didn’t even wear gloves 🤢🤢
Pamela Beria . 2019-11-27
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This is the best kfc I have found for crispy chicken and thick gravy. I will always make the extra trip to go here rather than another kfc
Nathan Breen . 2019-11-18
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Really good really small but same as always really nice
Asthma Ant . 2019-09-12
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There is something not right about the restaurant nowadays. I don't go KFC often but the last 3 visit has been terrible, the waiting time is too long. I waited 20 minutes for my 10 chicken wings. With the reason being the order was cleared off the screen and no sincere apology from the person serving. Horrible customer service. I hope management fix this.
Adeniyi Kareem . 2019-09-06
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Not sure if the owner of this establishment is trying to milk as much profit as possible by employing the least amount of staff or or no one wants a job in kfc. But you cannot call this fast food as takes about 15 minutes to get your food, they never have anything you want and the drinks are always flat. Considering the competition in selsdon I don't expect this place to be around for long and is living off its name at moment.
Andrew Gwilliam . 2019-09-04
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Very dirty and smelly place. Good area but still.service good but very slow.i hope they will make some changes ( trays are disgusting..dirty and sticky)
Anna Zakreta . 2019-09-02
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KFC Selsdon is slow, food is up to KFC standard but service lets it down
Barry Boyle . 2019-08-29
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Friday night ,8pm no chicken ,no gravy,no beans 2 staff and queue out the door ,really unprepared for the evening!!!!.
Kelly Billingham . 2019-08-23
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I really don't know why the children like it
Stuart Mitchenall . 2019-08-19
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Staff our friendly and the place is clean but i dont really like the chips anymore, I hope they bring back the old ones
Catia Cardoso . 2019-07-05
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First time in a while having KFC and I must say the seasoning seems muted as if it has changed slightly, maybe cheaper ingredients or chicken but wasn't very impressed compared to other smaller chicken shops. The sides are still good though.
Mark H . 2019-06-26
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Chicken cooked nicely, slightly cramped premises though.
astrostrotch . 2019-06-18
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Typical KFC although chips were cold!
Ella Westaway . 2019-06-01
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Don't expect to always get good food. Today, after a longer wait than usual, I eagerly awaited my chicken as I had built up a bit of an appetite. I had ordered a boneless banquet for one plus 3 extra mini fillets. While waiting for my chicken to arrive I noted that some customers had been queuing for some time without even being acknowledged, and were still waiting when I left. Unfortunately when I arrived home and opened the box I was thoroughly disappointed. The mini fillets were pale and the coating looked uncooked altogether in some areas, there was also some of the blue plastic bag melted in to one. After a niggling feeling there was something missing I finally remembered there was no garlic mayo dip that I had to specifically selected on the ordering screen. The next time I fancy a takeaway I will think more than twice about visiting a KFC.
harrietjupp . 2019-05-27
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Nice branch of the franchise. Quite small, but still plenty of seats. Nice & clean but then it is fairly new
Daniel Smith . 2019-05-18
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Clean restaurant, friendly staff!
Anamaria P . 2019-05-11
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Probably the worst KFC ever! I should have realized when I smelt the stale fat immediately upon entering and the slothenly staff, the fact there was little on display. The chicken was old, burnt and barely edible probably left from the day before and the fries were cold. Never again!!!
Ron Harrison . 2019-05-06
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I would say the best kfc in London clean plus staff are very friendly specially the manager (girl) skinny short one well done to u
sami sami . 2019-04-25
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Every single time we go there they charge us for a whole order and yet only give us half! Avoid If you wish to get what you've paid for!
Francesca Upson . 2019-04-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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45 Opinions
Honestly - I couldn’t think of a single good thing about this place. Service was so slow, it was cramped, and it’s too expensive for what it was (£10 for a little hotdog…). Took nearly half an hour to get food - was tempted to cancel and ask for a refund. Server seemed to mess up other orders, too - one guy had to return a burger due to cheese he asked to be removed (it wasn’t) and a lady was charged twice. Look for somewhere else - really isn’t worth it.
2369 Opinions
We went to the purley way restaurant for our sons birthday (6 of us) once we got seated we had to wait over 30 minutes before i had to ask someone if we could place our food and drinks order. eventually our waitress came by and took our order, then after another 30 minutes or more i had to ask if we was going to get our drinks any time soon , once again it seemed like forever for our drinks to finally turn up (flat) by this time we’d already been in the restaurant over an hour and each time we had any service i had to get up and seek it out myself. it seemed to me that every time I got someone’s attention they just deferred it on to someone else and then forgot about it i know it was a Saturday evening and would expect it to be a busy time to visit but when we arrived the restaurant was less than half full. The food was ok the portions were small i had a burger and chips and there was barely a handful of chips on the plate and the burger was a tiny misshaped piece of meat ( it did taste ok though i will say that ) To summarise our visit we felt that the restaurant was poorly organised , poorly managed, the food portions were small and a bit over priced but the food did taste nice All in all we wont be rushing back any time soon In retrospect we probably should have gone to the harvester where we know we have always had a great dining experience