Based on 4.366 opinions finded in 3 websites
Based on 4.366 opinions finded in 3 websites
Nº 168 in 210 in Three Rivers
Opinions
As always arrived hot and on time. Was very tasty, and although I was gong to save for next day ate thro-out the evening!
Jacqueline . 2025-03-29
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I think the cold drink shouldn't be in the bag with the hot food. I've had to reheat the food & the drink is warm
Auriol . 2025-03-23
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Missing items and thus far no resolution for missing items
Jenny . 2025-03-22
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it's understandable as it is a Friday night and they are probably quite busy. I would say it is best to say delivery will take longer, that way you would be happy if it arrives earlier. Unfortunately the food was not very warm even though we are only just over one mile away. The Pepsi Max was as warm as the food so on this occasion we are disappointed. Previously it has been good. Maybe they were busy & our food was cooked a while before it was collected. Driver delivered others first also.
Matthew . 2025-03-21
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Ordered at 635. Estimated 715, revised to 8pm then 830!
Mark . 2025-03-21
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Place order at 2:15pm and did not receive order until 3:27pm. Chips was cold and the rest of the order was lukewarm at best, Very disappointing.
Patrick . 2025-03-20
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despite delivery man waiting at kfc for a very long time. he was nice and polite
Amanda . 2025-03-20
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As always received hot and on tine.
Jacqueline . 2025-03-17
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Food was cold even though arrived on time. We asked for chicken legs and side breast in our meal boxes and got thighs. Food wasn’t very tasty. Very disappointed
Anna . 2025-03-17
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Bag of chips with only about 8 chips in it
Kevin . 2025-03-17
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Attempted delivery of food 2 1/2 after ordering it. Could not cancel order on app. Not able to contact company. Rider said a number of people had complained today about the same issue. Awful service from a company that has multiple competitors that you could use. Refused order as family hungry and had to be fed long before order arrived. Pointless
Malcolm . 2025-03-14
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Driver was excellent. My phone defaulted to an address down the road, not my actual address. I think the GPS wasn’t quite right. I messaged the driver via the app and told him where I was and he delivered right to me. We confirmed my code and was very friendly. Excellent service
Pete . 2025-03-09
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Lovely fresh food only downside is 3 coleslaws were missing
sharon . 2025-03-09
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Missing parts of the order. Mini fillets and Hot wings missing. Sloppy service.
JT . 2025-03-08
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Missing 4 x Fries. Happens often.
Daniela . 2025-03-07
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Ordered 2 tower burgers. There were no hash browns and cheese in either burger! So why is it described as a tower? Cooking was fine and delivery perfect.
Ann . 2025-02-28
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chips cold.....chicken all batter and hard....popcorn chicken tasteless
crackingaxe . 2025-02-26
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Yet another missing item. Every time!
Jo . 2025-02-01
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I waited for over 80 minutes and no food turned up I’m still waiting for a refund absolutely useless
Kevin . 2025-01-31
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The food was cold and soggy in a paper bag. The soft drink was warm as it was packed together with the food. Took nearly an hour to be delivered from the restaurant which is only a short distance from my home and the app stated that it’ll be 10-25 minutes when I ordered. Very disappointing!
Sushma . 2025-01-31
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uncle loves this KFC is a pleasure to deal with them
Janine . 2025-01-30
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my uncle said the food was wonderful it's the best KFC in the area
Janine . 2025-01-30
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There was missing items on the order, not surprising at all, as this always happens with just eat…disappointing!
Paul . 2025-01-23
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The food is terrible. It’s cold. One bag of chips missing, Less than half a bag of chips in the other. Really bad
Serena . 2025-01-17
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Whilst the delivery time was reasonable. The fries were at least warm but the burgers were stone cold, in fact chilled and inedible.
Adam . 2025-01-17
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Everything fell out on the ground
Francis . 2025-01-16
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due to it being late itvwas cold and had to be thrown away an order that was made at 5.44pm arrived at 7.05pm
Emma . 2025-01-10
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Option to request more chicken legs in bucket very welcome
Chuin . 2025-01-09
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Just under 2 hours it took to get my food. Was cold and soggy aswell
Kai . 2025-01-01
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Food is alright but they totally overlooked my request for a napkin and disposable cutlery. I ordered ricebowl meal so how do they think one suppose to eat the ricebowl by barehands in a takeaway addressed to a hospital? Hopefully initiative and being keen to request made will be practiced.
Zai . 2024-12-23
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I ordered a boneless banquet with gravy , the chicken stripes were so small they were nearly non existant and I got corn on the cob instead of gravy , all in all it has to be the most useless meal I have ever had from this kfc
Colin . 2024-12-21
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Absolutely freezing cold disgrace
brandy . 2024-12-18
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Ordered at 6:30 and it came at 20:10
Toby . 2024-12-13
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A lovely tasty Stuffing Stacker Burger with 1 Regular Southern Rice plus Regular Popcorn Chicken with Smoky BBQ Dip delivered hot and on time
JANE . 2024-12-13
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Unfortunately got a bucket full of old drumsticks again
Amish . 2024-12-07
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Quality of burger subpar compared to other restaurants, plus the chicken sides were not well cooked/much smaller than other branches
Donna . 2024-12-04
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Not great, chicken wasn’t very tasty quite rubbery texture and the corn on the cob was soggy and not nice.
Laurem . 2024-12-01
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This kfc meal was amazing,the gravy was MASSIVE and lowkey they taper the seasoning perfectly so the flavour doesn’t fade away!
Oscar Finestone . 2024-12-01
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Delivery estimate 10-20 minutes. Actually took over an hour. The food was lukewarm at best and small portion size. Terrible service all round!
Kayleigh . 2024-11-25
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Cold food day old dry chicken. Chips were just recooked stale ones
Peter . 2024-11-24
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I ordered an Uber meal worth £39 and zinger burger meal which `i ordered and have done so several times before. the chicken was a slither slice and not a proper burger for a £10 meal. I just got the meal 5 mins ago and tried to ring them Rickmansworth and nobody picks up. I wanted a refund!!!! all there is a a bun and a few bit of lettuce. I am fuming. Friday night and you can see when this review is written and Uber receipt. I wouldnt give them a minus for customer service. I expect them to contact me and give me my refund. Absolutely disgraceful.
ashita patel . 2024-11-22
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Stuffing Tower Burger Box Meal With 1 PC Chicken A lovely tasty order Piece Original Recipe Chicken, Regular Signature Fries, Regular Southern Rice, Apple & Blackcurrant Fruit Shoot with Cookies for dessert delivered hot and on time
JANE . 2024-11-18
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Would not have ordered if told it would take so long, juts keep pushing back delivery time (originally said would arrive half an hour before it did) food ok but not great, greasy hash brown and cold fries.
Emma . 2024-11-15
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I am so impressed with the service levels at Just Eat, I have been going through Uber for years and even when I used to add in a note, it used to be ignored/bypassed. They would have a driver select and cancel which resulted in missed estimated delivery times. I actually deleted their app and started with just eats and haven’t regretted it at all, thank you
Kat . 2024-11-14
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Food is very good but the manager attitude is high and he behave like he is the owner and he always take a time to prepare food whether he is free then also
Neel Jingar . 2024-11-08
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Every time waiting by manager how to work, you teach me I am better than the you not respect with elder person by the manager.
Ghanshyam Makwana . 2024-11-03
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Bed response with the customer by the manager
Siddharth Manasara . 2024-11-03
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New Manager miss behaviour with the customer . And waiting so much time and all customer telling dont teach how to work
Hardik Patel . 2024-11-03
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Again wrong order was recieved and still havent had my refund !!!!
Louise . 2024-11-02
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my order has not been received I cant review.
Lisa . 2024-11-02
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Food was delivered early yet the food was cold?
Billy . 2024-11-02
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Food was cold, also not as requested ie without lettuce. Gravy was very thin and spilled.
Fiona . 2024-10-31
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Zinger burger was excellent and nice tasty and worth it , staff also friendly
M.Shivaprakash . 2024-10-30
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I just had food ,was excellent hot and fresh , zinger tower specially good , good staff hard working
Bala Sing . 2024-10-30
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Absolutely rank. Made the mistake of going here one. The venue is depressing. The zinger burger tasted off. And I think they put black pepper on their chips?! Needs to be shut down in my opinion
Nsa Aslm . 2024-10-28
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Do not go there ⛔️I ordered Zinger filet Berger,taste of the chicken 🍗 was awful then when I asked for manager he was very unprofessional to explain imagine when I was talking to him about my complain someone call him and he left me alone and didn’t come back to explain 🤯🤬 Don’t waste your money 💰 there 👎👎✋✋
Samy . 2024-10-20
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I didn’t receive the right food and a customer service worker called “Kate “ decides to not give a refund even as I explained in A+ detail and even supplied them a picture to help to what I received will never order again seriously
Jordan . 2024-10-17
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The food arrived late and cold. Request for chicken leg was ignored. The driver didn’t call me when couldn’t find the house- I had to go look for him outside.
Anna . 2024-10-15
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Driver was a bit impatient for not finding the location although it was already in the app. He was nice but then said that he was having difficulty finding the location. I guess, being the driver entails patience and discipline.
Cristeta . 2024-10-13
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Just been in there. The chicken tasted of absolutely nothing wasn’t like usual KFC at all. Gravy was very thin. No wet wipes available.
K P . 2024-10-10
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you didn't add the drink I ordered
Sylvia . 2024-10-07
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Food arrived when I was told, very hot and delicious
Jacqueline . 2024-10-05
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The delivery time kept going up and the food was cold
Alana . 2024-10-03
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this is the worst KFC I have ever used and unfortunately is my local one.
Rob . 2024-09-30
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Terrible. Food was cold and they forgot the chicken burger.
Sabina . 2024-09-28
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I enjoyed my food and it was delivered on time and hot!
Jacqueline . 2024-09-22
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Missed items from my box meal, and courier stopped for 10 minutes on a 3 minute journey , possibly ate them?
Donna . 2024-09-21
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Delivery guy was very friendly, and food was delicious
Jaz . 2024-09-20
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This never arrived and I never received a refund - appalling
Kellie . 2024-09-15
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Found a foreign object in my food which I chewed in my mouth.
Ian . 2024-09-11
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Very bad experience, first 30 mins app were showing we are not available at the moment and after when i got food its cold looks like morning or from yesterday disappointed
Habeel Anwar . 2024-08-31
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I should have had 4 hot wings in my delivery. 2 with the meal, and 2 extra. I opened the sealed bag, and find there is ONE hot wing total. This will be my last order from just eat or KFC unless they figure this mess out
david . 2024-08-23
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No words .. just numbers 10/10
T . 2024-08-21
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No delivery code. Good was a mess (burgers had fallen apart), popcorn chicken was all loose in the bag, bag ripped
Lee . 2024-08-15
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Food cold cold cold Not surprised with delivery driver doing uber just eat and delroll you pay for fast no no
SAMUEL LAMBERT . 2024-08-07
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My order did not arrive and they are not answering calls.
E A . 2024-08-04
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It says on the website that the order was delivered but I did not receive it.
Erkan . 2024-08-04
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Another delivery with an item missing. Delivery quick but probably as the order wasn’t processed correctly
Jo . 2024-07-24
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No phone call as requested food was dumped at reception without a phone call as I requested. Not very impressive.
Paul . 2024-07-09
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I wondered why this place had such bad reviews, and I now know. Missing burger and chips…thanks KFC team who don’t care even when you drive to see them..!!!!!
Ed Hollest . 2024-06-27
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Food was cold no mayo and drink was so warm it was awful
Shanade . 2024-06-24
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Really happy. Food delivered super fast. Arrived hot and crispy
Kelly . 2024-06-20
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Food is not the usual KFC quality. Cold tough burger with soggy cold chips
Amber . 2024-06-18
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Cold soggy chips and cold stringy chicken burger. Please refund thank you
Julia . 2024-06-16
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The delivery man could not speak English and could not find our house
William . 2024-06-02
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A lovely first order of The Ultimate BBQ Burger Box Meal delivered hot and on itme
JANE . 2024-05-31
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Very dirty place and under cooked food and rubbish 🗑 outside the shop all over the pavement
Kevin o'neill . 2024-05-27
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It has a good service. Well maintained. Nice staff. Food quality also good... and main thing they maintained good hygienic environment. We loved a lot.
Nidhi M . 2024-05-25
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Very fast service and staff are really friendly!
Lawan Sooriyabalan . 2024-05-25
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Quick service Good employee behaviour be friendly with customers
Vishal Rupareliya . 2024-05-24
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Quick service and good employees behaviour, be friendly with customers😊😊
Jeel Parmar . 2024-05-23
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Good food 💓 Good service 👍 all staff is veray good 💖
jay vaghela . 2024-05-23
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Horrible horrible food. 3 times in a row, I was that stupid to go 3 separate times. I should’ve known better. Chicken was raw at the centre, chips are disgusting. Popcorn chicken even worse. ALSO BARE PUBES AND HAIR IN THE FOOD. Don’t waste your time or money on this KFC, AVOIDDDDD
Kurran Kumar . 2024-05-22
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Fast and accurate service..very polite staff
Thakor Karansinh . 2024-05-19
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Best place to eat with friends. All staff members are so nice and friendly. I love the hospitality of store.
Mayank Gohel . 2024-05-19
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Good place to take fast service..delicious food ..friendly service
MILAN SHRIMALI . 2024-05-19
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food was nice and hot and very tasty
edna . 2024-05-18
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2nd time ive orderer from this particular kfc and the chicken on both occasions has been dry and rock solid to the point You csnt even bite into it and when you do find a part to bite into the meats rock solid and attached to the skin which is clearly burnt and dried out £45 on kfc which was awful
Louise . 2024-05-15
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Terrible quality! Absolute waste of money
Ian . 2024-05-15
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the driver can't read road signs
Charlotte . 2024-05-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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978 Opinions
Disappointing Experience – Would Not Recommend. I had an awful time at this place. The staff seemed inexperienced and unhelpful, and the service was extremely poor. The food was disappointing, both in quality and taste. Additionally, the waitress was rude and unprofessional, making the experience even worse. This place does not seem to cater well to locals in Rickmansworth. I would strongly advise others to avoid it
1668 Opinions
Food delicious! Ordered for collection at 6pm as delivery takes longer, eta for collection 6:30pm but took 1hr from order time, store ran out of prepped chicken, smaller orders were prioritised, 2nd time I’ve done a large order and waited 1hr.
1484 Opinions
Food was rather "uninspiring" as the flavour is gutted out of it and the only saving grace for the food is the sauces. Everything but the chips lacking in salt and nothing "pops". Classic British solution to what would normally be great flavourful and "popping" dishes. Service was great. The Swan has an atmosphere that screams - I had alot of potential but the chain running it - don't mind what has happened as it still brings in a good crowd. If the chain cared more about this place it would be ace. Staff is friendly and everything was sadly only "okay" - with the food in consideration.