Based on 10 opinions finded in 1 websites
Based on 10 opinions finded in 1 websites
Nº 159 in 210 in Three Rivers
Opinions
Don't waste your time coming here the Hotel is so so so over priced for what ypur staying in and the food is awful!!
Dan Hyams . 2024-02-23
MORE AT Google
The flat whites were bitter owing to the coffee being scalded by boiling milk. We were not given a serviette when the scrumptious home-made Victoria sponge was delivered, plus a fork, on a side plate.
Steve Rainey . 2024-01-12
MORE AT Google
Please note - do not go by the menu online as this is not what’s offered. I asked a member of staff in there about it and she just handed us a piece of paper with the menu on (which was only a fraction of the menu online) “that’s all we have here” she said in a stern tone. After spending £50 on 2 burgers and 2 finishers then £11 on 2 pints of Diet Coke. We felt like we had been robbed!
Traveling Tourist . 2024-01-07
MORE AT Google
Not a great experience I am afraid. Booked an afternoon tea. When asked about the menu choices on booking it wasn't heeded when arrived and then told we had to wait 40 min. When about to leave and never to come back, the manager came and apologetically told us to wait and the chef made the sandwiches in much quicker time. The coffee was cold. Didn't want a top up. The pastries and cheesecakes were really worth all the tea accessories. But one can't just eat sweets. Maybe a bad day. The waitress was not to be faulted and tried her best. Maybe lack of communication or our bad luck. Not necessarily for everyone.
Shakil Akhtar . 2023-02-05
MORE AT Google
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It took 30 minutes to get the food we ordered because they got us a wrong one initially. The server went back to the kitchen and never came back for the next 20 minutes. Then they couldn't find us because tracker didn't work nor buzz at all. We lost 30 minutes out of the 4 hours we stayed due to their mistake.
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Ordered from here at least 20+ times before. Our most recent order was accepted to be delivered even though the Rickmansworth branch was 'closed for refurb' (Website did not actually say this, I only found out after 2 hours had passed and I had to call there Addlestone store). They told me the manager had been informed and a refund would be issued, received nothing yet and its been 3 weeks. They have lost a regular customer now unfortunately
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Food was okay but they took the piss with the timing said wrapping up at 7:05 I ordered at 7 didn’t get to me till 7:50 I live 5 minutes away. takes the piss food was mid the missus called up to see where our grub was and the woman was a rude cow they can shove it only good thing was stuff crust and mortzelella dippers
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Excellent service, great food, lovely cocktails. Huge portions, friendly staff. We visit regularly and have never been disappointed. The server was cheerful and attentive. We were even given a box to take some food home, as we couldn't eat all of it. So much more than welcome expected.