KFC Redhill - Berkeley House in Reigate and Banstead

Good Evening, please see that the manger is this store sees this review (SHINOJ) for his 10* customer service and even went over and beyond by opening the door on my way out such a kind human . Many Thanks. GOD BLESS

Shocking experience. Food was a disgrace and I he customer service was beyond ridiculous. I would give it a 0 star

disappointing that we did not get our order correctly. spoke to driver but he said he cannot do anything

we didn't get it, delivered elsewhere on our road we watched them go past

Always delivers the wrong order

Would be good if when they sent your delivery they actually put in all the items you’ve paid for. They pass the buck to Uber J don’t want a refund I wanted my food. Then to be told if you come into store we can give you the missing items. What the heck did I pay delivery for.

Yet another great meal from KFC, service was enhanced by the standard of delivery given.

The food was dry. The chicken breasts have been sitting there for a long time not very enjoyable.

My order never came I haven’t eaten all day

Says delivered but i did not receive my order ☹️

we were missing some food that we ordered

food was cold over half an hour after leaving store it was delivered very bad

Driver went back collect forgotten items thank you can there be any way to tip?

I’m not sure if someone ordered extra extra sauce and it got mixed up but I’ve never had a burger so soaked with ketchup and mayo. It could have literally gone for a swim! Pretty disappointed, no one wants a wet soggy burger :0(

This is the second time half of the veggie box has been missing. I had even left a reminder in the order notes. Will not be ordering from here again.

All items arrived. Prompt delivery. Food was hot and good quality.

my order was incomplete and you charged me for a full service

My veggie rice box was missing the corn on the cob and the bean salsa.. otherwise, it was nice

Food was overcooked but driver was great

delivery guy was fantastic. He met me at my door and screamed hello at me and it was really cool

Came to leave a bad review, I’ve never done this before but the service was disgusting. To my surprise every review was the same. Most disrespectful staff. Appalling customer service and worth ethic. Not helpful at all. Was served by a young lady with cheeky attitude. If this store is a franchise, they should shut it down. Food was mid and dry thank God for the large gravy.

Amazing, my order was fussy and they did it perfectly.

Ordered at 11.15 received at 12.55, by a delivery driver who didn’t known where they are going. Food cold. Total rubbish.

Food hasn't even been delivered, waited 2 HOURS order was not cancelled or refunded and was confirmed to be delivered at 16:40 when it is 16:20!!!!!!!

Small but great KFC, food was good and quick

I did not receive my deliver so I had to starve for lunch time

I did not received my order from kfc redhill. the driver Phoned telling me hes in the car park and I was unable to go down because I'm at work and ver hungry and the unfair person put down on the app that my order was delivered. I'm trying to call his number and my call keeps cutting off. what is this?

Every time I eat from this KFC there are items missing. This time there was one chicken wing less n it was extremely salty. The delivery was good.

Didn’t receive most of my order

Brilliant delivery driver came straight to the address with no issues when many often struggle

Really bad experience.. pop corn chicken was all spilled in the drivers bag.. KFC didn't packk it correctly so no fault to the driver.

Speedy delivery, very tasty food! After having poor one a few months ago, we took a gamble and really enjoyed it!

Burgers were stale and cold so have gone to waste. Disappointed but delivery etc was fine just a shame about the food.

I ordered (and paid for) an extra piece of chicken that wasn't in my order

Definitely the worst kfc I've ever been too

Late and missing items as always

It was never delivered! So I’ve paid £17.12 twice as you refuse to refund me!

spent £45 and it took over an hour then when arrived it was cold and the cold drinks were warm!

I order 7 up and they didn’t send me

I waited for 30 minutes and there was no delivery man, and I lost my break for waiting. I think the best way for Just Eat, is to include the delivery man's contact number printed in the receipt. Worse come to worse, the customer can tract the delivery man if he got lost.

the delivery guy didn't know I had tipped him online. Why ? Will he receive his tip ?

Absolutely awful service, the food never arrived and when to another address.

sweet chillie all over the place and no drink Pepsi max as ordered

the food was really cold especially the chicken 😥

It was cold when it arrived and it arrived 10 minutes after the original time given

Foood was stone cold when arrived

Was missing some of my food and the food was cold 😡😡

missing items gravy rice pop corn chicken

Food was lovely and hot and the chicken moist and succulent . The best we have had. Will order again. Thank you

yet again order food and some food was missing and can of drink

continual variation in delivery time was not great.

Delivery was fine, but food items missing from my order due to incompetent KFC staff

The delivery process would have been easier if the delivery person had used the intercom doorbell so that they could have been buzzed up.

My order was left on doorstep was cold and only had one piece of chicken that was breast am very unhappy with My order

Ordered today and I took my order takeaway when I arrived home I opened the boneless box and they were awful dry old burned awful straight away to the bin the chicken is leftover and they are reheating it several times maybe will never ever buy from it again.

Did not receive what I ordered, got 6 random items in a box instead of 8 boneless pieces that i paid for.

driver did not read instructions on order.

It took over an hour to be delivered from original time and the complete wrong order

Delivered to the wrong house!! That house then rung me to tell me they had my order!!

Ordered a mini fillet burger with my fillet burger and was given a piece of chicken instead of the mini fillet. How can you be so silly???

I was on my way to the restaurant to place another order when I finally got a notification the driver was nearby. An hour later than expected.

Food fresh and tasty, very yummy, will be back again very soon! 👍

very sorry to the delivery driver for being late and thank you for placing it in a safe place.

I remain hopeful that one day I'll order from this KFC and they'll send every item on the order.

fresh, delicious chicken, best meal I have had from KFC for a while, very enjoyable and will be back for more soon! 👍

the order was missing items and even though you arrange refund how the he'll do I get my food, one person eats and the other does not so I have to order again and pay extra delivery

pretty much half the order missing, having to re order from a local food van

My order did not have the Pepsi max bottle that was part of the meal deal.

Didn't bring any fries that I paid for

Ordered about 5:45 and delivery time kept going up and up and up. After speaking to the restaurant it was the fact a courier had been assigned yet hadn’t moved from his original location. This meant it took 1 45 to arrive

DIDNT GET MY ORDER , DELIVERED IT 1 MILE AWAY FROM ME

KFC just isn’t the same anymore. It’s blame. And your friends are RUBBISH

The food hasn’t arrived but it says it’s delivered

Only got as far as the door. Most unappealing environment, located in an unkempt area.

food was stone cold when arrived. driver didn't even apologise. getting so annoyed with th8s service

My order was not delieved to my address

it was very hot food thank you

Great atmosphere, delicious and quick food, I really liked it.

First time have had a delivery Fantastic service food was abit cold and as for chicken your not supposed to reheat Maybe wrap in tinfoil.. But I will use you again.. Thankyou.

The driver was rude and shouting at me because he couldn’t find my address even when I tried to help him.

time said it’d be just about 30-40 mins then changed to 1hour 3mins

Fascinately late. Driver didn't have a clue where the order was to go to. Food was stone cold in fact the can of cold drink was warmer.

Completely the wrong food. Yet again.

food on time and still warm delivery driver very polite

Order food at 6.50pm didn’t get to me till 8.10pm! 1 hour 20min isn’t good enough!

The driver delieved the wrong order

My order was accepted at 11am, due at 11.28, arrived at 12.18 stone cold. Have all the evidence . No apology from driver and couldn’t understand me. Really let down again in the space of a week!

Everytime we order online with this KFC there's always something missing or wrong They're not willing to help out and just pass the buck to the third party. Even in Store things sometimes done incorrectly There's no Happy Service in either way of phonecall or Face to face. When you point out an error or ask it to be corrected. The staff turn it around saying that we made the wrong order. This branch is completely unprofessional and_rude_in_mv_opinion

Missing two of our 12 piece chicken.

Driver unable to read numbers. Banging on my neighbours door. No apology.

Everything was good it’s just I got the wrong burger but overall it was ok

Food is cold and missing a drink

Rider was really rude and unhelpful. The food was piping hot today.

As ordered and delish! Just what we needed!

Items missing . Wrong drinks sent . Zero customer service

My food was freezing cold I had lumps all in my daughters wrap

AVOID this kfc. Customer service is very poor. Food very substandard

ordered 2 packs of boneless wings, they only got me 2 and charged me for the price, they never look at the food amount ordered

Didn’t receive any food even though was marked as being delivered…. Delivered to WHERE EXACTLY?!

It's good that it was early, however no cutlery.