KFC Putney - High Street in Wandsworth

the driver called said he was at property . he was lost . came food is cold

I ordered a cheeseburger for my son with no onions as he doesn't eat onions and they put onions on it again and now he has no dinner.

Probably the best branch of KFC there is! :) food always comes fresh and hot!

I have mentioned to make it hot also to send ketchups and there’s no peri peri powder on it worst experience ever they did not even send tissues which is not at all acceptable aa I ordered away from home for outdoors and it was so cold

I had to wait over 50 mins to deliver the order, which I have been cancelled it already but they delivered it anyways which I don't understand why they did it and on top of that the food is stone cold. the receipt shows that it was sitting in the restaurant over 40 mins before delivering it. I still keeping my right for the full refund as it was discussed with the customer service! Never order from here!

I was eating my food at the table when the lady who works there decided to clean the table I was sitting at spraying disinfectant on my food. Avoid.

I ordered the “Original Recipe Chicken: 2 pieces” and clearly asked for drumsticks. But instead, they gave me two boneless mini fillets. On top of that, I wasn’t even given a receipt. Disappointed with the service at this branch.

Best KFC they never disappoint 10/10

It would be better for the restaurant to give wipes. Apart from that the food was really good though

Literally the handful of chips at that price is offensive

He gave me the wrong order and said he will come back with the correct one and didnt. Still awaiting my refund

Good service, very nice staff. 5/5 gowthami

For fast food it is ok. There are better places on the high street

the only reason i made quality less was because some of the food was cold

Nikhita was very nice, thank you :)

I ordered it at around 11:45 and it arrived at 13:15

Food was cold and got wrong drink

He took the food and did deliver it

Nice professional experience. Talked through menu and gave me showed me Good offers.

He didn't want to go upstairs, I told him that the door was open and working properly, I had to go down with a sore leg to pick up the order, as I went downstairs, I showed him that the door was working

All pieces were chicken thighs. This is unacceptable. We did not pay for a family feast for no chicken breast pieces. Will not order from this chain again. Zero respect for customers.

He forgot my drink and stuff idiots refund me

nice and hot when arrived. packed well

I did not recieve my food i am livid as i ordeeed food to feed my child

The food was freezing COLD when it arrived, I knew there was going to be an issue when I saw the rider park his bike in the street opposite the main entrance, when the rider arrived the paper bag was ripped at the top, therefore making the food go cold! The rider could have driven into the main entrance like most others do.

This is my local KFC that we order from every so often, food comes hot and packed with care (I.e not missing items etc) really glad there’s fast food chains that still have staff who prepare and pack food that is correct aswell as not cold!

My order arrived quickly, the delivery rider was friendly and the food was delicious.

order was not delivered at all. probably the driver ate it all.

Very good experience and food is too good and staff is very helpful and friendly

DO NOT ORDER FROM THIS STORE. I clearly told them diary requirements, they completely ignored it and when I called to explain they hung up the phone. I spoke to Baduji and he was unhelpful and rude. The worst experience I’ve had with KFC staff.

The seasoning on chicken was nice but there was a strange aftertaste from the chicken inside. Quite concerning

Staff was really friendly and good meals

I was recommended a nice meal deal out of what I wanted suggested by Pranay he was so friendly and nice. Thank you so much Putney KFC for you wonderful service tonight. Five stars.

Very quick service and polite staff

Excellent service and friendly staff

The food is good, the place is cold as the door can't be close fully. But it's a place to consider when you are hungry

Customers have praised the friendly and efficient service, noting that the staff provides a welcoming atmosphere

Very nice gentleman. Professional

my partner ordered 30 pounds worth KFC they delivered the totally wrong order which cost £11 we told the driver who didn't care spoke with KFC also didn't care they was very rude. I will be going into the branch to speak to the manager

My order never arrived, but it said delivered. These drivers are absolutely abysmal

Always cooked fresh and taste fantastic

Annu service was superb. A credit to her team

PRANAY REDDY specifically is 10/10 with his customer services always pleasant.

If I order again it won't be the same burger. It was dry and not much taste. Need cheese.

very nice i really enjoy the service there really good and fast i would like you to attend as its the best in putney

The food quality was great and it was really hot. The time kept changing as it was at the restaurant for longer than originally told. The time shouldn’t be able to change as then you have no way to ask where your order is.

Great customer service, food well cooked!

Very chill and lovely atmosphere, really kind staff pranay the cashier and fajar who was packing were extremely generous. Would definitely recommend going to this KFC brand than any other, food taste good and made with love 💯

Great service from keerthi in Putney😊

Very good staff and service is very nice welcoming people you should definitely try this place.

Order arrived in wet paper bag so the food was wet and totally cold

Very friendly staff you should definitely try this place

Very good experience you should definitely try this place

Friendly service from the team in Putney branch. In particular Noopur! Great food and a good price too :-)

We bought chicken wings, but unlike other branches, they were of poor quality.

Food was not nice today chips were freezing & the burger tasted old even thou shop had not long opened

Very friendly staff, and good service. Would recommend to others :)

My food come on time but cold and wet and my meal didn’t even come with a drink

my instruction did not followed because I put there is no doorbell and call me when it arrived on my door still my door being knocked

The service at kfc putney today was so spectacular, my hunger was quenched so fast..

Keerthi has very great customer service , she was very welcoming and took time to explain my order and what was included when I didn’t know what to choose .

Food is tasty and friendly staff

1 fillet burger was missing and food was stone cold again , very poor

I am writing to formally lodge a complaint regarding my recent unpleasant experience at restaurant . The incident occurred on today, and I feel compelled to bring this to your attention. Firstly, I encountered rude behavior from staff, which was highly unprofessional and disheartening. Additionally, I received poorly packaged goods/services, leading to significant inconvenience and dissatisfaction. This lack of quality control does not reflect well on your organization’s standards. However, what was most disturbing was the behavior of two individuals (both Tamil-speaking) who verbally abused me during this interaction. Their remarks were inappropriate, offensive, and entirely uncalled for. I felt humiliated and disrespected, which has left me deeply upset. I kindly request that this matter be investigated thoroughly. I believe such incidents are not acceptable and expect appropriate actions to ensure no customer has to endure a similar experience in the future.

Very nice, and good food and good service

Order wasn’t complete, they forgot to put the drink. Very disappointed

amazing service, very fast and good food !!!!

Good customer service by gowthami.p

Great customer service even it is very busy there served me very quick

My order wasn't delivered, the courier left it at another address

Food is fresh and chicken burger was nice as I asked for extra spicy sauce they made it with perfection ,Great value for money ,People are good and I become their regular customer

Very nice kfc site, better than most around Good customer service

Very good Service, the lady was very helpful and kind!

managed to order just 3 minutes before closing time wasn't expecting them to confirm my order, however it came abit early and was delicious. The delivery driver was very polite and cheerful despite the freezing minus 4c temperature outside thank you

Chicken was not cooked properly

Been here twice today. Food and service is excellent.

This branch always delivers hot fresh food , and rarely misses items 👌🏼

Thank you Pranay we received food very quick

My item was missed and they didn't do anything i lost my money twice time

Food tasted like it had been sat around for hours, was cold, dry and tasteless not worth the nearly hour wait

Good service very quick and hot food

Unfortunately the food arrived with an open bag and a few things were missing!!!! Shame

I ordered the food twice you took my full balance of £30.03 the first time without exexpecting my order. So I had to get another voucher for £30 to order again as I didn't have enough in my bank. a few weeks ago I noticed the other week there was £37 missing from my account I've double checked now and I definitely didn't spend that either so I think I should be refunded for both . also for inconvenience.

Are your patties supposed to be dark brown? And delivered cold? Is that what we are paying for?

Good food and friendly staff. Small dine in area

Worst customer service experience, manager and staff don't listen to orders properly in person, when told they show rude behavior, even when i ordered online they packed different food than I ordered.

Chicken was cold orderd at 11:50 came at 12:50

Pathetic staff don’t know how to deal with customers

Dont know how to treat customers

Really nice staff, Annu was really helpful and she’s always got a big smile on her face

Excellent service and good way of expressing yourself from annu

Annu was very sweet, patient and helpful. Thank you for your great service

The delivery driver doesn't like to give my order after giving him the order code.

No chicken popcorn & No fries is missing!

Possible the worst KFC on the planet. Poor slow service

wrong order sent by kfc. i submitted a dispute on it for refund.

Gowthami good customer service skills

Good customer service, food quality is amazing.

Gowthami was very helpful ! Amazing service 😊

My order arrived quickly and the food was delicious.