KFC Oxford Templars - Retail Park in Oxford

Good service always one of my fav restaurant i. Oxford

Bought a stacker burger meal but the chicken was so salty and over fried that I can’t even eat anything

Lovely kfc and the chicken there always fresh

Very friendly staff and the food is great.well come back again

They give quick service and good food

Great place to have food Had a great time The manager and the staff were very friendly and nice

Good team, nice place , good cleaning

today i came around 12:30 pm, it was quick service by manager Ajay. he is very kind person.

Very speedy service with excellent customer service and range of menu The manager Ahmed was very ki d and helpful

Fresh food and good service from management very accommodating

Excellent service and great team members and managers

Good service form the team!!!!very friendly manager !!

Best food and very quick. Special thanks to Lorena for the amazing service.

Excellent service and great tram over there

I had a great time over there Very clean and tidy place with excellent customer service by the team

I had a wonderful experience there Very good service and great team members Great manager Ahmed

Staff doesn't know basic counting. They got my order wrong, gave me incorrect number of fries. I had to go back in pouring rain and they didn't even have common courtesy to give complimentary sauce at least.

Always love a bit of spoiling at a KFC and far better than the one with the yellow M because the advert had that spot on with raised eye brows and that was at the prices so for me KFCs win every time

I didn't get everything I ordered, the service was terrible, there were children running and screaming, but everything is bad!

Popped in for lunch,very tasty,clean,staff pleasant

Been here before and this is my second time coming here and it is much cleaner than it was a couple a months ago but still dirty. (Mainly sticky floors) Wait time was good. Food was ok but definitely not the best.

Absolutely terrible service, delivery was 2 hours late, and contast no communication with just eat. Again, 2 hrs late, absolutely terrible. Order from the other KFC on Cowley road, as the one in the John Allen centre is so disorganised, and run by idiots. The crack heads would do a better job, than these clowns.

People literally ride their scooters inside this shop, no one to supervise this behaviour. No eye contact from employees, they look away or over you when you are placing an order. Please or thank you is non existent! Oil filtering/ changing not up to standards. Clearly letting down the KFC brand.

Not the cleanest KFC I have been to, I should have had something that required fresh cooking as I felt the chicken had been "resting" on the warmer for a while. No napkins in the dispenser and the loo needed a freshen up. The kids enjoyed it though.

Is just a quick in and out from KFC

Such a terrible experience Today at 7:30 I went to the outlet but the both the lady were so rude. I was hungry and thirsty i just asked for water to drink and after that I wanted to order the food but the lady was so rude she didn’t give me water to drink and before telling anything she was shouting at her colleagues that why are you giving water. I have asked not to give any one water like this Disappointed!!!!!

Always good quality chicken but I don't order chips with mine as they are total rubbish - more boiled than fried

Really Upsetting to hear the manager literally shouting jildy (hurry) at staff repeatedly when visiting at 7 pm this evening. Won’t be back, atmosphere at chicken place across the road much nicer, not expecting much but this treatment of human staff without caring even that customers could hear really bothered me.

Came here before close, great customer service from Milo

Had a takeaway meal all of it was cold and live 2 minute's away from shop, chips missing from a meal, corn on the cob dry and inedible spent £40 for a disappointing meal. Service not great won't be back only good thing about the place is the parking. Does KFC owners and managers actually read the reviews if they do they must be thick skinned or embarrassed. You can read reviews going back nearly a year saying about the quality of food and how dirty the shop is and still no change

Tasty food & quick service by team

Rubish delivery i never recive salad,garlic mayo dip,no creamy mash and only 2 chicken Wings only ,thei send me expired beans and i dont put it in my order my i will never order from this place

Great service, and neat & clean always recommend

The worst experience for a kfc I ever had! 2 out 3 Order machines not working, being totally ignored at the counter. Music stupidly loud so you can't think. Food took ages. Order was wrong. No one willing to help. Food stone cold. 21 chips in my Order! Chicken so small it took up half the bun. Will never go back there. Disgraceful tbh. 😠

Hello I ordered my food at 5:00 when I did the person serving started yelling at the top of his lungs at his friend outside and then continued talking with a spray bottle at the end my food was cold and covered in saliva

Worst KFC I have ever been to. Often run out of certain foods/gravy but no signs to suggest that when you order. Very dirty. Good chicken though, when it is there. Separate PSA - they only do take away from 10pm onwards.

It's a good KFC that is located in a convenient place, not great for those that don't eat meat but there is one vegan option.

Overall it was good , but staff were struggling to keep up with customer,s orders. They were great and friendly but maybe another staff member is needed. Update, good service today 22nd January 2024. The toilets need more attention.

Loved it food was hot cheap nice

Poor service took too long for food once we got it which was a family feast 10 piece all the chicken was just legs and instead of giving us beans they gave us something else instead . But we was already at home when we noticed. So check the bag before you leave .

Food 😋 delicious 👍 And economical 😃

i would give 0 stars if i could. the workers are slow, they do not keep an eye on the orders and it takes over 15 minutes just for 1 order to be called out. i just ordered a zinger burger meal and it took over 15 minutes to get my food and no drink was given with my meal. there were 4 workers behind the till, 2 were packing orders, 1 was behind the till taking orders and 1 was at the drinks station restocking the cups. despite there being 4 staff members, my drink still was not given even after asking for it. it’s been a while since this KFC branch has opened and still no improvement in staff and efficiency.

Excellent service and good quality food

This place is dirty , the bins are always over flowing , so u have no choice so have to leave ur leftover on the table, the floor it didn't look like it was swept , the hygiene is horrible and to eat in such a place is disgusting, the tables are not clean , they have opened this outlet and left it atleast hire a cleaning staff with the money you'll take in and don't risk people's life with such a filth.And about the food just over greasy chicken and nothing fancy.

Thoughtless service and the krushem tastes stale.

I Ordered a bargain bucket and pepsi max only to receive a-few chicken drums and wings with no drink. Kfc shamefully took the money and didn’t deliver the goods and service. They could not even answer the phone to try solve the mess. Shame on you all at kfc. I will be putting in a complaint as this is not how to treat a valued customer.

Nice little KFC,friendly staff, and clean sitting area.

Slow service,some of our order didn't arrive

The tables should be ready for next customers . Unfortunately the tables are filled with food trays

Please use KFC flower in your recipe and not third party flour. It's ruining the experience. And your speed of service is not great. However, I understand you are a young office.

So busy, staff couldn't handle the meals. They were prioritising small meals over bigger meals. We waited 40 minutes watching people who ordered after us get food before us. We asked about it and our order had been forgotten and checked of. This is the 2nd time this has happened here. Tables dirty and toilets blocked.

21.35 I placed order still waiting 23.03 when it says restaurant is closed and they have changed delivery time twice 2hrs is totally disgusting service then to not even answer the phone because they probably already gone home don't take peoples money and not deliver I would give no stars for this appalling

Did takeaway yesterday. The chicken was okay but only breast meat aside from 1 wing and a thigh. Also the beans tasted off so I could not eat it. When I checked the cover of the container it said sell by 20:42 but I ordered my food 1 hour after this. This is why the beans were bad, they expired. Too tired to go back to rectify. Not a good experience.

Never seen a restaurant as messy as this place. Both bins overflowing to the point that customers have got no choice but to leave rubbish on the tables and theres no way the floors have been swept all day. If they think that is an acceptable environment for their customers to eat in, I'd dread to think what they do out of sight. No food establishment should be allowed to get away with this.

Food quality is very bad, fries are soggy and oil, fried chicken is very oily. attaching picture as a reference. Not expected from a global brand like KFC

The food was nice, service was so good and quick, it was a little bit dirty but not seriously. All in all it was good.

Most of the tables were covered in litter and old food boxes litter all over the floor.. Size of the portion of chips is a joke. No one cleaning up at all while we were here...

An absolute toilet. Filthy, full of absolute knackers. Only saving grace was when the staff inevitably messed up the order they were happy to rectify and apologetic.

This KFC needs to be shut down terrible service particularly by one female manager who was in charge on friday 29 September 2023 between 4 pm and 5pm shift her badge name was SHA something i didnt quite get it I will get her full name and put it on here.slow service extremely rude to customers and her own staff members ,she never once apologised to customers for the long wait.i waited for over 45 mins until I cancelled my order .when I went to do this she said I had collected my order.and yet she had seen me all the while waiting right in front of her .an argument insured and she finally refunded my money .I told her I would be reporting her for her bad service and she wasnt bothered .and basically told me to report it.she didn't care.i think this women should be taken in for customer care training or fired .shes Terrible and is damaging the kfc brand .awful service a total shambles .

Order took over half an hour to prepare was standing around while my child was screaming because they was hungry service looked too slow with the employees walking in out the kitchen into the toilet not happy at all I even opened my order to find black hairs inside service very slow never coming back again.

Very poorly managed, annoying loud music, warm soggy chicken, never again...

Not a pleasant place to have food as a gang of youths play loud music and behave in a anti social manner and they don't even buy food, They just sit in the corner by the window messing around, its happening everyday from 12noon Monday to Friday, horrible place to eat food, staff don't ask them to leave.

Absolutely disgusting and waste of money.

Very nice zinger burger awesome meal. Will be coming back.

This is a KFC so you know the food will be great. This is a newish establishment so everything is well presented but sometimes there's too much uncleared rubbish. Parking is plentiful and free.

I been to KFC in Templar Square. Really good service. Staff was very nice and helpful. Saba, Ahmed and Ajay the manager they was dealing very patiencely with the clients. Definitely recommend 👌

It’s so nice but I I hope they will have a play place

Completely messed up my order. Several items missed out. Chicken feels like raw inside.

Only got half my order food was cold and took so long when I have four kids to feed not hot happy

Not bothering to wipe tables or floor. Not good. Took only clean8sh table in a corner.

Eaten here twice, came back to give it another go as the first time after they first opened, most of the food was over cooked. Second time around the food was still over cooked and the chicken fillet was full of cartilage. It seems like popcorn chicken is the only thing they don’t over cook. I didn't sit in however noticed that there was rubbish and food on the floor throughout.

Slow service and a really dirty restaurant. Floor is covered with food and not cleaned regularly. Had to get a manager for barbecue sauce

Avoid this KFC!! Disgraceful state! The restaurant is filthy, rubbish on the floor. The tables were dirty and covered in rubbish. The pieces of chicken were tiny and tasted horrible, over cooked and heavily soaked in oil. The oil must be old as the chicken had a bad smell. The skin was very dark and not golden, this is probably due to the oil being old which gave it a bad smell and taste. Complete waste of money. The staff lack training and don’t seem to have a good basic level of English. They had completely run out of all sauces when I visited, not even ketchup! When I went to the toilet there was no soap in the dispenser to wash my hands! I cannot believe this is a KFC franchise. I will not be visiting this restaurant again!!!! I highly recommend not visiting this restaurant to avoid disappointment.

The customer service was very poor and some of the staffs were very rude .

It was a really bad experience. The staff there were very rude and unpleasant. Really poor customer service.

Was quiet when we arrived, first time here and I will never come back. Very dirty, toilets in a state. Slow service, fresh food left dying. Food was slow, and warm only forgot drinks, messed up sauces that was paid for. No napkins. Very poor - such a shame. In

Asked for a normal coke got diet and had walked far by the time I tried and found out 😕

Hard to find a seat at lunch time. Other than that the food is great.

Terribly slow, orders aren’t always Correct. Trouble even communicating in English. In some experience when I go to order at th e till while no one else is I have been ignored for 15mins + even when I try to get there attention. Just over all bad experience, mainly with the workers there even the ones that seemed like they were more experienced there.

I order 3 hot wings two times and they put 5 small one. Twice check by operator but when I came home they are five very dishonest people

Wow, in 35 degrees the KFC had no air conditioning. Had kids with us and we were compelled to order, bear the heat until we collected the order to be rushed out. Mayonese was out of stock. KFC Templar branch should be shut down for the period until cooling is fixed. Not happy with the painful experience today on the 10th June 2023.

I ate in and enjoyed a very nice meal. Lots of options for all tastes and well priced. Staff were friendly and the place was very clean.

Very unkempt and dirty rubbish and food on tables as well as the floor, very poor experience on the whole not enough staff on duty , my order was bumped off the system asked about it was given the print off again stood awaiting my order for another 20 minutes, couldn't see my order number on the screen and had to ask if I was going to get my food I had paid for to which given them there due they made up straight away and they did explain to me that my order had been bumped off the system by mistake, while I was stood in the store for over an hour the repeated mistakes I witnessed with orders I ended up losing count 😀 avoid disappointment or a long wait for your order use a different kfc in Oxfordshire, kfc is my choice out of the competing restaurants but was left unsatisfied by this kfc 🍗 this is my own honest opinion of kfc templars retail Park

Standard kfc. Could do with more staff.

The absolute WORST service, I've ever encountered The cashier served the gentleman ahead of us, then walked upon his return and started serving the person waiting behind me, Pointed out we were already waiting before this gentleman, to which I got a look and comment from him "yeah so"

Everything very slow, not enough stuff, not recommended

Went in and ordered a take away and got home. Two kids meal and a zinger salad 13 May order number 5057. Kids meal should include fries and corn. Both kids meal were missing the fries and corn just the chicken and pineapple pop. Absolutely disgusting and disappointing. Had to fry up some eggs as kids were hungry. Not going back there again.

Needs attention to detail. Chicken is spot on. Great taste and well cooked. I ordered sides and the incorrect one arrived. None of dips that were included in my meal deal arrived. Coleslaw was off and no napkins. I will give it a month or so to iron out the details and try again. Hopefully I can change my rating to 4 stars next time.

Completely messed up my order, the items didn’t seem to be cooked properly. The mash was powdery and the gravy was lumpy. Also ordered a kids meal with a fruit shoot and corn, got baked beans and a pepsi. Staff clearly can’t be asked to even look at the order properly.

Dirtiest toilets I’ve seen in a long time, I told an employee and he wasn’t even bothered so my wife had to go somwhere else

Every time I go here they mess up my order robbing bast***s absolutely fed up with such a poor service

The chicken tasted not good and me and my wife are both ill after going, probably food poisoning (salmonella) from the chicken, plus the place was filthy. Especially the toilets. We’re not going back again.

Tried first ime last Friday. Biggest regret ever, avoid at all times food was absolutely terrible I won't even feed this to a dog. Service poor waited for my order 30 min or more litterary they where ignoring you and serving delivery guys first no apologies nothing kind of you should happy that you served at all. Not coming back and not suggesting to anybody even to concider to eat at KFC money wasted.

Server not able to count. Ordered a 12 piece bucket and went home only realise there were only 11 in the bucket

Pre ordered on just eat. Food arrived on time and hot. One of the best KFC food we've had in ages. Chicken really tasty, not at all dry. Big pieces of chicken. Will be ordering from here again.

Omg What is this place? The food is KFC SO 2 STARS but the rest? It’s messy, dirty toilets, the machine charges for sauces that are not available! For such traffic of people this restaurant is too small, badly designed and dirty dirty dirty!

This place is a joke . Staff don’t want too or can’t speak English . Service is abysmal after 20 mins walked out we were going to sit down should have a sign order here installed waited 15 mins in a queue and the order was on a different counter. Asked to speak to a manager and told no understand. This unacceptable.

Went in for a quick snacks. Service was quick, dine-in area was tidy and looked modern. Better convenience than in Cowley as they have seatings here.

Small restaurant in a retail complex. No high chairs for infant, no 7up bottles, no supercharger sauce. Bottles not chilled, rice pot only half full. Table fixed too close to chairs. Not much seating. Won't be revisiting this KFC again...

Very bad food.Very dirty tables