KFC Melton Mowbray - Scalford Road in Melton

he candles my order because he was not going to drive 2 miles

Over a hour late for cold bland food shame on you KFC and just eat

The delivery driver was very helpful and really kind, delivered my food very fast and was really friendly!

Food was cold and arrival time kept increasing added like an hour to the arrival time

The food arrived very late and was cold

I was charged for my order, it never arrived even though it said it was delivered, I never received a phone call, I rang the shop and was told it’s not there drivers, I had to ring just eat. Now I have 5 people at home all hungry and have to wait days for a refund and can’t order food again due to my last bit of money. We didn’t even get any details of the delivery driver

Took 2 hours & 5 minutes for the food to arrive from order. Restaurant said it was due to no delivery drivers. Food not great quality chips cold & soggy. Was due out for child’s football training but had to cancel as food took so long. Not impressed sadly at all

cold and soggy. delivery time changed more times than a dance performance. would leave 0 stars if possible.

Delivery of food kept changing, originally should have been between 17:00-17:15, changed to 17:30 and then 17:30. Finally delivery around 18:00. Chips didn’t seem very fresh - almost cold, no flavour. Added popcorn chicken to my order as it was free….not delivered, would have phoned but not waiting an hour for a box of popcorn to be delivered. Very disappointed this time! Will think twice before ordering again from here…

Good service and staff at the time. Very small with small amount of tables

Was getting concerned it wasn't coming ! (Although it was Friday night and I understand you were probably very busy. )

I am devoted KFC fan I would choose it over any other takeaway but I have lived in melton a for a number of years and I have to say this is the worst KFC on the planet! The service is slow and poor, food quality poor, cleanliness poor, stopped me going, terrible! How hard can it be to fry some chicken!

A zinger stacker meal was missing and I’m waiting for it to be refunded but otherwise everything was good .

food was awful will never order again

Very friendly guy, great service would recommend

excellent food arrived hot and on time

It's kfc you know the score fried chicken and the I wish they did mcdonalds fries and kfc would be the bestif they did but they still sell them muddy finger fries because they like losing money

The food was good, but the service super slow..as its a small branch, there are not many staff members, and they seem to focus more on the delivery side than customers who are in the actual shop. Staff members seem to be really young and untrained. Had to wait 25 minutes for 2 mini fillet burgers

1 hour 40 for fast food delivery. food poor quality. won't order again

No food after 2 hours from ordering, Just Eat service is useless for anything prompt. Refund requested.

8.30pm my partner went in to order his food, hes still waiting nearly 40minutes later, for a walk in, meal for 1 this is appalling.... Ive watched papa jons next door take most of the custom from people who have walked out

no coleslaw ,mini fillet cold ,burger cold ,only 1 chips

if I could give KFC zero stars I would, the delivery time was good , but half the food was missing and KFC wouldn't bring the missing items , I had to contact just eat to get a part refund, looking at other reviews this seems to be a issue for which they should address

someone has put it as a drive through when it clearly isn’t

Food was never delivered. Rang half an hour after supposed to have been delivered to be told that the Uber driver had returned the food as he’d been told the order had already been delivered. Clearly it had not. We had a friend here with us waiting for food. We had to go to McDonalds drive through as we were so hungry!!!!

Food has not been delivered despite address being posted. Very unhappy

Order placed at 18.30 when delivery window was showing as 35-40 minutes. Food arrived at 20.00. They kept changing the expected delivery time as they missed each time. Terrible service

Disappointed really bad show. Could do so much better.

The food was cold and we didn't get our bottle of pop

Food was cold, condition of food was poor, literally just thrown into the bag. item missing! won't bother again.

Driver could not find our home.

One of the meals was missing half the food and the food was cold

I have just ordered for the second time with kfc melton mowbray, there won't be a third time, my order for 9.45 never turned up..now 10 .30 pm. ....this was on just eat. .

Delivery driver was knocking on my door so hard that I thought he’ll break into! But he also decided to use the door bell too! What an abmysal experience

Went at a normal time wasn't busy, staff were ok but looked clueless at times. Prioritising the bright orange and grey bags for delivery so I had to wait 20 mins for some fresh mini fillets. Only self-service machine was offline.

missing items. kids had to go hungry

I went today 27 /03/2024 there to get a big family dinner 10 pieces family meal and mash potato chicken wings and other stuff, when I went home I found out they gave 8 of the 10 checken pieces ( Legs) and only two pieces other parts, and also the checken is not nice at all, when you move the crispy skin of a chicken piece you see uncooked fat under it, it was really disgusting and honestly the mash potato looking horrible and old the chicken wings was just acceptable, all that food worth £40 end up in the bin.

Grotty little shed, unhelpful staff, couldn't taste the coating on my chicken thighs. Won't be returning!

Changed the time, and food is cold

food was cold, the fries were soggy (probably from sitting the in bag too long), turned up 5/10mins late, disappointing as I haven't had a KFC in awhile

The food has just arrived. It is cold and the chips are not fit to eat due to the rot on them. Absolutely awful. I can it eat. come and take it back and give me a refund.

food was cold said it was going to be here for 4.45 pm arrived at 5.27 pm very disappointing now i cant post this review

thanks for delivering it early

Best KFC ever. I don't know their secret. Everytime I'm in melton I look forward to this KFC

Deep fried hair! Filthy establishment with poor food hygiene standards. I was lucky enough to get a long deep fried hair in my chicken

Very dirty, tables and seats covered in bits. Not clean, toilet also disgusting plus no soap. Fizzy drink unavailable. Worst KFC I've been to.

Good food, and fabulous service too. :)

Fizzy drinks not available. Tables filthy and covered in rubbish. Very long wait. Chicken then so tough could not bite through it. Sadly had already driven away so no chance to return it. I love KFC, so real shame it has put me off ever returning.

No drive though but still a good feed

Food was freezing un eatable and the portion size for over 11 quid a meal was not good

Food took too long (not like in America) and was average. Definitely not like the carefully modelled food in the pictures..

Just had a great meal, all the food was piping hot and very quick. Ashton - This girl should be KFC’s customer service manager for the region! Service with a smile, great asset to KFC, give the lady a raise!

Absolutely disgusting please don't eat here I certainly won't be settling foot in there again I think i had half the contents of the fryers and the chicken was dreadful not cooked had a full refund . Not edible, avoid at all cost

I cant comment on the food....they had "run out" of chicken. On a Sunday. Their entire reason for existence...and they had none . In fairness its nothing unusual for Melton Mowbray.

Order on line to collect. Total waste of time as hadn't even bothered to start cooking the order when I arrived.

After my last visit to this branch on June 16th 2023 I certainly won't be returning. Staff (all young lads, where did the ladies in this branch disappear to?) were helping themselves to the popcorn chicken and eating it on the front counter as myself and serveral other customers were waiting for food. One proclaiming himself to be the "king of KFC"?? Calling each other rude boi?? Food was cold & was told I couldn't have my preferred side dish as it too was cold... absolutely abysmal. If this is the direction this branch is headed in then I can't imagine it'll be around much longer. Even the local chavs are choosing McDonalds over this as their usual haunt.

Surprised KFC haven't moved to a bigger premises by now. This is a shoe box KFC. It doesn't represent the KFC brand well, it looks like a run down, unprofessional outfit. One a hot day together with no Aircon, we couldn't wait to get served and get out.

Absolutely amazing service. Walked in after an amazing day for my hen do, ordered and the amazing staff didn't let me pay. Such great service ,topped my day off so so happy thank you so much!!!!! Xxx

Went toilet it was rank complained to staff, few days ater went again omg it was still rank ,absolutely disgusting nearly being sick ,as a visitor to melton Mowbray realy not impressed with that place surly inspectors check the place

Standard kfc nothing to shout about. Its a small site with limited car parking. Staff are very friendly and helpful. Inside is small with limited spaces to eat.

A very poor experience. The fries from one of the meals had been missed out of the delivery. Furthermore one of the chicken pieces in the Zinger tower burger had a plastic appearance and texture. And no crispy coating.

Always good. Staffs are warm and friendly.

Wasn't the best, A very small kfc, Could smell the filthy toilet from the seating area while eating, loud people shouting while eating, Food was dry and had to ask for sauce, salt, cutlery etc, I would definitely avoid

Very slow service and they forgot about my chips glad I've checked the bag before leaving.

Absolutely Fantastic.... The staff are fantastic and absolutely made my day. Thank you

Food isn't always great and sometimes poor service

Very quick delivery but not happy with the cold drinks being thrown in the bag with the food. My burger was cold

Far to long waiting to receive food only to find all the food was burnt..... Another KFC to avoid

At its best "finger lickin" chicken promises. Very tasty and looking forward to my next visit.

Staff are very polite, however waiting over 25 minutes for a single small order, tables full of rubbish and no one is in a rush to clean them, and the place is just generally untidy and messy. No clear management or organisation staff seem to just be doing their own thing, and customers are suffering for it. It’s a shame.

Walked in at 19:19, served at 19:29, received food at 19:52 33minutes for a speedy takeaway for 1 person order.

Waiting for two hours now to get the food delivered. No update, no driver. Why offering the service if you always have to wait. We thought we try ordering again, after giving up months ago because in the Melton Mowbray shop it's always the same scenario. Long waiting hours or food missing.

Nice and clean friendly service very quick

Dirty tables when I was there bits and pieces of lettace and chips on the tables inside had a sit down meal anyway...

The chashier on the occasion that I attended was super lovely she was so accommodating and helpful! Shout out to ‘Shantai’ (at least that’s what I think her name was)

Nothing wrong with the food but you have to wait longer than expected for a fast food restaurant, people waiting around inside and outside u don't know who's in the Que or who's waiting for their food. Would be a 5* otherewise

Want happy ordered my meal but they over sold the sides I didn't get mine!

Haven't been here for two years but still a small friendly branch. Lots of parking outside. Counter and remote ordering. Sit in or take out. Toilet. Would recommend to anyone needing a good chicken fix in the area.

Realy hot inside and doors shut but food all good.

Small but clean and tidy great service and damn fine chicken

Shame there isn't a drive thru, good team though

KFC chain in Leicestershire is bad, but the store from Melton Mowbray is the pleasant exception. I notice that a good Shift Manager built a fantastic team with great result for customers.

Really enjoyed the meal and have decided to stop the kababs and eat chicken from KFC now..

Very small restaurant, staff working hard to get food out no gravy though is that the norm I'm from Yorkshire and gravy is a must.

Too slow to get served and the chicken is always salty that is why I haven't been for the last 3 years

I am not happy with the performance of the KFC staff on the date 5th July 2022 at 4pm, firstly there had been an issue regarding the app and using the barcode with the till which I kept my patience and gave the man at the till the benefit of the doubt as you don’t always get things right the first time, then the team leader came over and looked very miserable, he took my order and they apparently did not let me use a student offer to get a mini fillet burger, where i had been forced to use it on a krushem, not even wanting one. Then the food was ready and i took it and sat down inside with it, the food was not to the best quality and was quite poorly given and thought about as i had been given small wings which were left out for long and i was not happy regarding this, i was left unhappy from this kfc as they have given me poor service and the look of not wanting to work there, as this was my first time visiting this place i suggest using an alternative kfc, or in fact mcdonald’s which is not to far from this kfc. It was my first time at this kfc and it was also the first time where i wanted to leave the store as soon as i could as the levels of this place is miles off ‘good’ and absolutely poor.

Same as every other KFC. Busy at peak times so be prepared to wait a while.

Staff very polite and happy and the food was super hot and fresh! Definately recommend !

Unbelievably poorly organised and slow. Pretty useless service on a quiet Sunday evening. God help them if it was busy.

Rude staff... undercooked or overcooked food. Optional extras like human hair included. Awful

Dirty, staff not not friendly, staff appear to be wanting to go home, wait times are terrible food is over cooked and stood for ages till its served out

As an Autistic person, I hate visiting this place as the crowdedness within a small space causese high anxiety. Not to mention the food takes forever to serve which causes my anxiety to increase further. The food, however is good. I just really need to get out of there as soon as possible. Also as an Autistic person, some loudness can cause pain or discomfort, such as any high pitched noise or customers shouting etc. Not to mentioned the lack of personal space when people feel too close to me. Also I find the queues confusing and stressful as they mix sometimes.

Not the best KFC to be fair. Sometimes pieces of chicken can be soggy or greasy.

Genuinely the worst KFC in the country, if you like waiting 4 hours to order never mind waiting for the actual food, in a dank greasy restaurant visit here. Terrible Service. Terrible Place. Should be closed down.

Always have to wait ages for your order and portions of chips are so small- no reflective of other KFC restaurant servings.

What a beautiful day with my partner

No chicken wouldn’t cook anymore at 9pm still had 2 hours trading left

If I compare this to the Grantham one and it's like chalk and cheese. That KFC is aces, and friendly, and often give extra chicken for no apparent reason. But this is the Melton experience, which I annoyingly go to more regularly. I always use the app to pre-order but always have to wait and often I'm then served after people who came in after me, so I question the point here. OK, they always give a mountain of salt sachets - which is a bonus - but never any mini wipes...

ordered a boneless meal with gravy but they missed of the gravy and that’s the best part so I was very disappointed also the chips were cold

The milk shake machine wasn't working