KFC Melton Mowbray - Scalford Road in Melton

They have stopped serving in person, you can only order from an interface. I cannot see to operate, once when I asked they did help, but the last 3 times when I ask for help they say they are too busy… so I have stopped trying now…

Order short 2 pieces of chicken missing. Chips horrible threw them away will not be going back there

walked into kfc absolutely marving for some chicken. Marko served me, very impressed with the service he gave me, i had no idea what to get, he recommended the zinger burger. great recommendation, thankyou very much.

Chips not seasoned chiken was pink on the inside and gravy was cold

Quick service and very tasty fresh food

Best KFC I have had in years. Supper hot and not greasy perfect

Food was out in 10 minutes but food was burnt and awful however the service on the desk (on Tuesday) was great! Think his name was Mark or Marko?? He did everything he could to help me reach completion with my order. Very helpful young lad. Would recommend him to other people but food no way!

I was served today by a lovely gentleman called Marko, he was bubbly, offered great service and was patient. thank you to marko

Some of the chicken was quite dry and possibly reheated

I've tried to make a refund only for the drink, because I haven't received my drink. Drink was supposed to come with menu. Unfortunately the only way to get refund on the drink is by selecting the menu that was supposed to have the drink included.. my apologies

when I called the restaurants the restaurant blamed the driver said he picked up the food on time when the driver arrived the driver then advised he only got the order through five minutes ago and only picked my food up five minutes ago so the restaurant hadn't even prepped made my food therefore making my food late not only that this supercharged source is not suitable for anybody who has any kind of lactose intolerance as you can believe is been a horrible scene from The White chicks movie

Loved the food here, Marko and billy made me feel comfortable when I struggled to order on the machine

was served by billy and marko and they made my experience delightful. it was finger licking good

Missing items and over an hour late

Missing part of our order, paid an extra £4 for the Kansas bbq bites and they did not come with the meal, very disappointed

alot better quality than before. delivery time is getting so much better too!

Seem to always be missing an item. Really frustrating experience again. Sorr it out.

Extremely poor service and my food was cold!

Freezing cold drink and pineapple was placed with child’s burger so it’s cold

I placed a order and it's was delivered when I recieved the order it eas cold and the wrong order the food wasn't mine. When contacting them they stated Mt order was still in store so I had someone else . They wasn't able to deliver mi e as they do r have their own drivers . They blamed the driver for taking wrong order when they are clearly the ones who put receipt on thr bags. I then have to wait 7 days for a full refund no fresh or correct order offered shocking service

2 meals were missing and some of the extra items in the meals

Opens on time and have good service. Food was good too.

Food was cold and instead waiting 20-40 minutes I waited 75 minutes. If I know the waiting time I will be do not order. It was food for kids dinner. Not happy. Do not order again!!

Was appalling. order was cold incorrect food. Pepsi only one not 2. My chicken was not what I ordered. Got chicken burger I didn’t order also gravy and mayonnaise I didn’t order. Will never order from KFC again

The food was absolutely lovely, but was it worth nearly £40, No, I don't think so, that's £20 a head, and without any fries!! We must be mad.

The food had to be reheated as arrived luke warm.

Ashleigh at Melton KFC provides great service. She’s cheerful, helpful, and always smiles, making every visit a pleasure. I go here almost every day for food, and she’s always happy to serve us with a big smile.

The food was prepared quickly and tasted great, billy who gave me my order was very friendly and made sure I had everything I needed, would return again

Great food and great service especially from Billy. Very smiley and welcoming and really knew what he was doing.

Great staff, amazing customer service, place looks very clean.

Tonight (10th Mar 25), my wife visited Melton KFC with our two God Children, for a little treat. After ordering 2 x popcorn chicken kids bucket meals, 4 x chicken pieces and 2 x chicken wraps with chips, she arrived home. Once home we found no chips and the chicken was cold. Terrible food and will not be visiting KFC again.

Very rude man! Banging on the door very impatient no manners whatsoever ever, felt very uneasy around him.

I am ok with my delivery being somewhat late but the delivery driver who turned up on his moped was very rude...i reported this to kfc melton mowbray and they said they have had an issue with this delivery guy in the past....my food was luke warm too

What a let down was for a birthday got 4 drinks wrong chicken missing from mighty box or should I say a bag unhelpful staff not just for us other people was struggling with self screan ordering

ordered a zinger tower burger got just a fillet burger and the chips was not cooked at all. plus the driver went to number 16 not my number 14 when it says 14 on the order

Poor for the price , simple order but still missing part of order

Very juicy chicken and tasty fries at a small restaurant though only shoebox side

food wasn't cold and was early

I placed the order at 1918 and it wasn't delivered until 2p40. I called the restaurant after the app stated the driver was waiting for my order only to find out he wasn't even waiting he hadn't turned up. Eventually received cold and soggy order. most definitely extremely let down by service

friendly service and good quality food thank you

No fork to eat the coleslaw no coffee

food is stone cold luke warm at best

Our food was absolutely delicious, definitely recommend.

order food at 12.30 to be delivered at 2.55pm but didn't come until 3.30 the food was cold.

Unfortunately no dips were included

Yeah nice and crispy. Could be better breast parts but otherswise good enough for me

Missing main. Refunded as credit but one of us went without food and don’t even get a refund but a credit? Seriously just eat you’re woeful. The food was great kfc but missing 😮‍💨🫣

About an hour and a half from when it was ordered was quite poor but I do understand that it's Friday and you're probably busy.

Items missing at 7:99 a burger not very happy

Food was cold due to driver delivering somewhere else across town as seen on tracking app

Nice polite deliver man. Merry Xmas

Food never arrived, after two hours I had to go down and collect it myself from the store. When I got back the food was all cold. Really disappointed

we ring them to tell them it was let and in the end we have to pick it up. it was an hour and a half let and it was too expensive £62

took 2 hours to deliver 3 miles away. TWO HOURS!!

Absolutely shocking service, the slowest staff in the world. Poor is not the word.

Melton KFC is known for how bad it is and now with the kiosk only order service they’ve stripped the humanity even more from a coorperation that has its employees working in unsafely hot conditions, and sends them home unpaid if they don’t sell enough. Some staff keep this place a float but I usually have bad experiences here, don’t go here or work here and i will never go to another KFC. They want us to pay for delivery than actually serve customers, -5 stars.

great service from the courier

Food was great, no issues at all. Fresh and fast. Service was OK, helpful. Toilets let the place down. Urine all over the seat and floor. Rubbish thrown around and minimal toilet paper. There was a wet floor sign as the floor was covered in swill, I struggled to stand properly. For our entire stay the toilet was used by customers but not cleaned by staff. My wife said it stank of stale urine, I wouldn't let my 8 year old son in there alone which is the main reason it bothers me. Children, disabled and old people aren't as independent and will suffer more as a result.

Never turned up and took my money

The food was the worst i.ve taken in KFC. It is the dirtiest of all I ve been.

The delivery driver was a complete horrible man never again

1 hour 30 minutes for an order is the longest time I've ever waited 😤

Forgot my corn on the cob. Not happy

Placed over two hours before delivery When arrived was cold

got a call to come out my house to the driver at the end off my drive witch part off this is home delivery if I wanted to come out my house I would of went there myself and not had you to change me for delivery

Took 20 minutes to get my order. Absolute joke of a branch. Too many deliveries being catered for before the actual customers in the shop. The place was a pig stye at mess all over the tables and had not been cleaned it a bit. Either too few staff or not capable to get orders out.

Tastiest KFC I have ever had. Helped that it was cooked fresh.

Friendly delivery driver, arrived early, food was hot and everything we ordered was there. Will definitely order again Thank You!

U forgot some of my order and rude staff

Slightly later than originally planned and also missing items when I called I was told to get a refund through app no offer to bring missing items so had to go without

he candles my order because he was not going to drive 2 miles

Over a hour late for cold bland food shame on you KFC and just eat

The delivery driver was very helpful and really kind, delivered my food very fast and was really friendly!

Food was cold and arrival time kept increasing added like an hour to the arrival time

The food arrived very late and was cold

I was charged for my order, it never arrived even though it said it was delivered, I never received a phone call, I rang the shop and was told it’s not there drivers, I had to ring just eat. Now I have 5 people at home all hungry and have to wait days for a refund and can’t order food again due to my last bit of money. We didn’t even get any details of the delivery driver

Took 2 hours & 5 minutes for the food to arrive from order. Restaurant said it was due to no delivery drivers. Food not great quality chips cold & soggy. Was due out for child’s football training but had to cancel as food took so long. Not impressed sadly at all

cold and soggy. delivery time changed more times than a dance performance. would leave 0 stars if possible.

Delivery of food kept changing, originally should have been between 17:00-17:15, changed to 17:30 and then 17:30. Finally delivery around 18:00. Chips didn’t seem very fresh - almost cold, no flavour. Added popcorn chicken to my order as it was free….not delivered, would have phoned but not waiting an hour for a box of popcorn to be delivered. Very disappointed this time! Will think twice before ordering again from here…

Good service and staff at the time. Very small with small amount of tables

Was getting concerned it wasn't coming ! (Although it was Friday night and I understand you were probably very busy. )

I am devoted KFC fan I would choose it over any other takeaway but I have lived in melton a for a number of years and I have to say this is the worst KFC on the planet! The service is slow and poor, food quality poor, cleanliness poor, stopped me going, terrible! How hard can it be to fry some chicken!

A zinger stacker meal was missing and I’m waiting for it to be refunded but otherwise everything was good .

food was awful will never order again

Very friendly guy, great service would recommend

excellent food arrived hot and on time

It's kfc you know the score fried chicken and the I wish they did mcdonalds fries and kfc would be the bestif they did but they still sell them muddy finger fries because they like losing money

The food was good, but the service super slow..as its a small branch, there are not many staff members, and they seem to focus more on the delivery side than customers who are in the actual shop. Staff members seem to be really young and untrained. Had to wait 25 minutes for 2 mini fillet burgers

1 hour 40 for fast food delivery. food poor quality. won't order again

No food after 2 hours from ordering, Just Eat service is useless for anything prompt. Refund requested.

8.30pm my partner went in to order his food, hes still waiting nearly 40minutes later, for a walk in, meal for 1 this is appalling.... Ive watched papa jons next door take most of the custom from people who have walked out

no coleslaw ,mini fillet cold ,burger cold ,only 1 chips

if I could give KFC zero stars I would, the delivery time was good , but half the food was missing and KFC wouldn't bring the missing items , I had to contact just eat to get a part refund, looking at other reviews this seems to be a issue for which they should address

someone has put it as a drive through when it clearly isn’t

Food was never delivered. Rang half an hour after supposed to have been delivered to be told that the Uber driver had returned the food as he’d been told the order had already been delivered. Clearly it had not. We had a friend here with us waiting for food. We had to go to McDonalds drive through as we were so hungry!!!!

Food has not been delivered despite address being posted. Very unhappy

Order placed at 18.30 when delivery window was showing as 35-40 minutes. Food arrived at 20.00. They kept changing the expected delivery time as they missed each time. Terrible service

Disappointed really bad show. Could do so much better.

The food was cold and we didn't get our bottle of pop

Food was cold, condition of food was poor, literally just thrown into the bag. item missing! won't bother again.