Costa Coffee in Melton

Had to ask about my click and collect

Only one veggie option in the food cabinet..we both had cheese and tomato toasties. Staff lovely.

Seemed cold. No toilet paper in the loos and drinks were like hot milk.

Friendly and professional staff. Amazing coffee. Nice place to meet up with friends. Centrally located in the town centre.

Unpredicted coffee stop and was glad I did. Relaxed atmosphere on a Monday afternoon but staff made the difference. Friendliness all round, especially Shauna who mentioned having a headache but was still making an effort to smile and laugh. Sugar and sweeteners all topped up and clean toilets. Perfect stop, thanks.

Nice and cool with the aircon on workers lovely and friendly nice place to get a coffee

Short of a lot of drink ingredients

Lovely coffee and cinnamon bun but the best thing about it was the service from two friendly helpful guys!

Improvement on last visit, service good atmosphere a little dark inside.

Ordered a latte and Soya latte, was told they would bring the drinks over to our table when they arrived they didn't know which was the Soya one so had to re make it again as I have a milk allergy and couldn't risk drinking it, when that turned up it was the worst latte I've ever had at Costa way too strong and tasted horrible 🤢

Nice friendly staff that's as good as it gets table's we're sticky to touch the place looked dirty like it's not been cleaned in ages the kitchen looked terrible and our drinks were terrible not a patch on what it used to be

Over priced for what you get. Popped in while I was waiting for an appointment as I had time to kill. Cold seating area, for some reason they kept the door open to the storage / kitchen area next to the toilet, and dirty tables. Staff seemed confused when placing orders as well. Won't be going again.

Never returned a coffee ever before till today, first one I think they forgot to put the coffee in and second one not much better so left it. Flat white should be served in smaller cups. Shop looks very tired and in need of a make over

The worst costa experience ive had, as a mystery shopper i noticed tables dirty n sticky,chairs dirty,spoon given with drinks dirty and staff not very happy in their work.didnt like fact i couldnt see them prepare my drink as they asked all customers to take a seat on ordering at counter,neither staff ooked like they had a passion for their jobs.hardly any sandwiches and festive specials not avaiable.perhaps been spoilt by better costas in same county.

Very poor service Both people distracted with each other...no customer service at all....didn't listen to my order... Environment is grubby.....tables not cleared... Not again

Coffee served in takeaway cups! As the dishwasher was broken? Water pipe must have bursed as there was water from the kitchen through to the toilet...no attempt to have it mopped up! I suggest that get their act together. As they will lose their business to the many other coffee shops in the city centre

Looks like the whole place needs a deep clean or refurbishment. Really grubby and not particularly pleasant to sit in. The cakes on display looked like they'd been there for weeks and had been thrown onto the display. They were upside down, broken, awful. The place was practically empty which doesn't suprise me. The coffee was good though and piping hot. Think they need to up their game to compete in the overcrowded cafe seen in Melton.

Needs face lift staff turnover not good for business

Can i Order For 3 Sausage Rolls Please

Lovely staff very helpful and pleasant

Needed another person serving, instead of 1 on the till and one serving, and the coffee I got wasn't really hot, it's usually quick service and hot coffee but for some reason today was neither

quick service and friendly staff. Manager is very attentive.

I visited Radcliffe on Trent Costa Coffee today. Whilst queuing I observed a severely disabled man trying to order a coffee for himself and his disabled wife. The serving staff ignored him. He was unable to stand in the waiting queue but returned three times trying to place his order. The staff were aware of his predicament but when I questioned them had not sought to process his order. Eventually after 30 minutes he gave up and left. This was very poor and inexcusable service. I shall be hestitant to return to this shop because of their poor staff service to this disabled couple.

I ordered a Hot Chocolate for someone, then decided to get 1 for myself. Mine did not come and I ended up getting a refund.

Friendly and professional staff ,amazing coffee ,nice place to meet up with friends. Centrally located in the town centre.

Staff are really friendly could do with bigger premises

Lovely food and drinks. Friendly staff

The atmosphere could be better.

Nice coffee. Wasn't a fan of costa coffee but the taste has improved in the last few months I would say. I find Neros and Starbucks to be too strong now. Maybe it's the weather, or my age. This place is nice. Comfortable, plenty of seating, warm and welcoming. Not the best of locations for a view but makes up in it's friendly atmosphere. I visit here often.

Friendly staff and lovely oatmilk latte, a decent mince pie too.

Friendly and relaxed atmosphere, decent café

Today's visit fell well short of other Costa Coffee standards, ordered and then took ages to prepare as they prioritised take away orders. When our drinks arrived we were fobbed off with take away cups, we walked out and then realised our drinks were luke warm at best. Poor experience at a normally reliable coffee chain

OK service, a bit too noisy and messy place. Cashier was a bit rude when I asked about allergens, but in the end I got a latte with an oat drink and a tasty piece of spice cake, so that’s good 👍

Had a coffee with a new acquaintance today.

I cannot give more than a ‘3’ rating due to the overall dinginess and poor hygiene of Melton’s Costa. The furniture, especially the chairs, are filthy and the knife I was given along with my cake was really very unclean. I also use Oakham’s Costa. Melton’s Costa management should pay Oakham a visit and see how things should be done.

Visited again, and I’m afraid that the service was just the same as my last visit. The manager has a big beard, and is preparing food and drink without any kind of net or protection. The girls behind the counter were not at all friendly, in fact bordering on mardy. I asked for a coffee in my refill cup, and it was like it was too much trouble. Poor selection of cakes, and most of the tables covered in used cups from previous visitors. This is one of the worst Costa’s that I visit, and sadly does not seem to improve.

Service was quick and friendly. Drinks tasted good. Staff were happy to make a last minute change. A positive Costa experience.

Toilets out of order. Doesn't take much to get a plumber. Clean cafe. Too pricey to not offer toilets. Set in the centre of town.

I’ve been coming here for years and I’m pleased to see they are still open and creating brilliant drinks, staff are always friendly and helpful, drinks are beautiful and food is hot, can’t complain.

Love the Coffee and choice of food. Very helpful staff especially if you are disabled, the staff will bring your food to your table .Great!

Cozy and nice costa. Staff is very polite

Great coffee and friendly staff

Superb quality coffee and lovely staff.

Very good service! Visited twice in one day whilat working close by recently and couldnt fault the service i received. Great coffee and nice cake! Well done guys Keep up good work!

Super staff, one of the best Costas in a charming town

Great ace to have a coffee and a croissant

I asked for a very fussy drink and it was made beautifully- quick service and super friendly staff. Definitely will be going back! Lovely and clean, great variety of food + drinks, couldn’t find one single complaint.

Can be a little busy as it’s only a small Costa but the staff are always quick to server everyone. Great food and drink, always clean and not too expensive here. Also it’s right in the middle of town so easy to pop in for a quick cuppa.

Enjoyable decaf coffee with almond milk as always served with a smile although very busy with Christmas event

good coffee, very busy, but didn't wait too long to get served

Brilliant staff apart from Diane always clean and tidy

Excellent service with fine coffee and very good treats.

A charity selling second hand furniture. Friendly and delivered next day, amazinh

A nice place to sit and just relex with a nice coffee

Comfie seating it is not a large premises but we always find a place to sit and drink our coffee and have a cake to eat

6 in front of me in que both lady in front of me and myself told run out of cups and told to sit down and they would bring drinks to us - 10 minutes later received drink after they served approximately another 6 individuals ordering more than one drink with cups

Open on a Thursday afternoon when some other cafes in the area had closed. We thought that we might be too late but the welcome was warm, the coffee and snacks were great and the staff were helpful and efficient. Who could ask for more. We will be happy to return.

Nothing special other than the products service and drinks we have come to expect at Costa with seating inside and on the pavement

Este es un pequeño café, el personal es muy amable, saben mi 'habituales' y siempre se puede encontrar un asiento, incluso en día de mercado. Realmente es mi café favorito y soy bastante adicta a él. . . Sin embargo, no tienen ahora un problema con ellos, ya que he adoptado recientemente un perrito y me han dicho bastante firmemente que no se permiten perros, no muy pequeños, los perros bien educados. Este es un gran pena, especialmente en una zona rural. No puedo incluso hacer su pedido, luego a sentarse fuera. Corto de acoso extraños y preguntando para mí estoy atrapado y obligado a cambiar de cafés! Sólo puedo asumir que esta es una decisión de gestión local, ya que hay muchas otras Costas donde los perros son bienvenidos. Por desgracia, he de decir adiós a costa y hola a cafetería italiana, donde el personal está disponible para tomar mi pedido ya que sentarse, y hola a Caffè Nero, donde están más que dispuestos a dejar que el perro dentro. Hay muchas otras cafeterías y pubs que sirven comida y café en Melton, así que no entiendo por qué se toma esta postura.Vienen en Costa, tipo!

Nice coffee and cakes. The staff are friendly and go out of their way to help if the can. If you are there with young children they will usually tell you sit down and then bring your drink over to you.

Costa está siempre lleno y normalmente acaban haciendo cola para bebidas como personal maniacamente atareada correr tratando de servir. A menudo las mesas están a la izquierda con vajilla por un rato (ya que están tan ocupados). Café, sin embargo, siempre es bueno y sus pasteles, pastas siempre son encantadores.

En el extraño viaje hacia Melton pensé que me tome un café y algo de comer, visité costa para almorzar, fantástico y un lujo Capuchino Panini una tarta. Un poco caro, pero bien vale la pena el extra esperando mi próximo viaje de compras a la ciudad y a cinco minutos en Costa

Made a visit on 11th Oct staff pleasent we had a lemon drizzle cake and walnut and coffee cake with two coffees the music to me was to loud the tables were cleared quickly which was impressive overall enjoyed the visit

Good coffee and efficient management.enjoyable visit.the staff were very good.I was impressed,as it was my first visit to a Costa cafe

Return visit ti this nice cafe in Melton The Coffee is still good and nicely presented We always get a good service and the cakes are freshly made. The Free wi-FI IS ALSO HANDY WELL DONE GUYS

Visited as Costa Coffee House but although coffee was OK the shop is looking very tired and dated, The decoration is dull and it has lost its freshness that it had at the start. With the number of coffee shops in Melton Costa need to revamp and re launch

We always stop off at a Costa where possible but all too often you are greeted by un-cleared tables which annoys the life out of me. This one was no exception. They are too busy serving people than keeping tables cleared and cleaned for the next customer. I noticed a five star rating sticker on the window, it is a good job the criteria dosnt cover this particular aspect. It comes to something when you have to clear and clean the table yourself and to add insult to injury a new customer just entering gave me a tray full of dirty pots off another table thinking that I worked there. Come on management, sort it out otherwise Starbucks here I come.

The staff were clearly totally disinterested in being there or indeed in serving customers. The coffee was fine, and so were the cakes, but the atmosphere was quite awful.