KFC Luton - Wigmore Park Centre in Luton

Went through the drive through to get our app order after parking up and receiving food, drove home to eat only to discover my mayo chicken was missing. Had to drive 20 minutes back to ask for it; brought receipt and the bag of food. To only be treated awfully by manager and the kitchen crew trainer. Even tho I explained my self am a crew trainer at a McDonald’s they continued to call me a liar and refused to give me my food. He wouldn’t give my receipt back to leave a complaint. As a McDonald’s worker I’m disgusted to see how this store treats customers and fellow employees. I never once raised my voice or treated them in a negative way, they just spoke to us like we were stupid right off the bat.

Chips came cold, no staws for drinks.

Fries cold and stale and Cola's were premixed really badly. Slow service on the drive through

I visited Burger King after my 1st flight back to Luton from Paris in France and decided to grab some food before I go to the Luton airport Terminal 1 Multi storey car park to go home. I ordered the vegan Chicken Royale with no vegan mayo and bacon and cheese stuffed fries and a drink of water and hopefully I will come back to this place hopefully in the future .

Ordered a takeout from here, hugely disappointed. 1/2 Peri peri chicken was stale, cold and smelly. Honestly, looks like old chicken that was chucked in the freezer and microwaved with a few seconds on the grill lol. Please don’t serve this type of food to your customers, it’s not safe at all. Defo won’t be revisiting.