KFC Lower Earley- District Centre in Wokingham

the delivery rider delivered my order 2nd after going all the way to the other side of Wokingham for the 1st drop. by the time they arrived the food was cold. If I am paying 20 quid for a KFC meal it at least needs to be hot on arrival.

missing items food cold nli wish I had dldone a dilrive through

arrived almost hour and half late despite placing the order and hour and half before! ridiculous.

4 times the delivery timed changed, tried to call but no answer, items missing, cant give it lower than 1 star!!

It said initially 18.30, didn’t arrive till just before 7pm . Could see on the map it was going here and there, there’s me thinking well foods not going to be piping hot 😞

Rubbish you didn’t send my drink and chips

we had warm the food it was cold on arrival

I didn't get my topicana orange drink that I paid for

always correct order and pleasant couriers

Food cold and 1 piece of chicken missing

Food is tasty and served hot here

Driver polite and checked my address in advance

Food was good but the time kept gettting postponed it went from 10:50 to 11:10

Food was inedible and cold refused delivery

Driver found my home very quickly. Usually it is a struggle

original estimate was delivery by 19:30. after many reestimates, it finally arrived at 21:00. appalling service

The shop were more than half full on Sunday noon. Tables were comfortably distanced. Clean toilet. Tried the fried chicken breast. Without it seasoned crust, it was tasteless and tough to chew. The crust was damped. Hard to tell how long they were cooked and treated. The chips were also still warm. Ketchup was like diluted and watery. Food overall still edible. The staff made two mistakes, but they returned annoyed expressions without apologies.

Husband ordered tonight fillet tower box meal no hash brown or cheese in the burger. Lettuce in our sons burger he hates lettuce. Ordered lots before, and still missed stuff from a delivery order, now this . Take time read the order and make properly.

They gave me beans instead of gravy but other than that it was okay.

Happy with the food from KFC. Won’t ever recommend Just Eat though due to past issues with them.

Food was still piping hot. Very happy!

As expected. Lovely food. Will go again.

we ordered a 14 piece bucket which was delivered. Unfortunately inside was 2x drumsticks, NO thighs and the rest was just bones & wings. I think that is unacceptable for a 14 piece bucket

Good service overall. Nice environment as well.

More chicken tight and hot wings leg in my order please

we are missing the two pots of rice our drink and our hot wings

Only downfall they litter bins inside were overflowing quick service

Very amazing service Restaurant was very clean

Always fresh food Best kfc in reading

Very amazing service love to come back again

Seating area so nice and clean service was a shame to see only one person serving

The chicken was hot and very good, not dry like previous orders. . The portion of chips were very small. We laughed when we saw them. 17 chips !

lovely hot food with a very efficient service...

Only issue with order was one meal was with beans but we got gravy everything else was ok arrived hot

never delivered, late time, money stolen, no food given, awful

Luckily I was keeping an eye out. The delivery driver should ring the doorbell not just drop it on the doorstep and drive off.

Male staff has no clue what customer service is. Agree with comments below about staff rudeness. Edit: Thanks for responding quick. Read the reviews and see people have been complaining for ages but you won’t take any action for sure :)

Young Asian guy with small beard is always rude. Pathetic service. Never give the drinks what you order. No discipline what so ever. No differentiation between diet and normal drinks. He serves like he is doing a big favour for you and you are getting free food. He needs serious British customer service training immediately. Damaging the brand.

Its halal and its near asda supermarket in lower early

Food is very fresh and delicious

Delivery took nearly an hour from ordering on a weekday evening when it’s not that busy. Disappointing and two hungry children.

Awful. Tried it 3 times, chicken is always completely dried out and chewy, has clearly been cooked hours ago and sat under heat lamps. Takes forever to get your food and the place is always dirty. Go to Bracknell, 10x better

The chips wern't cooked properly & two of the chicken pieces were very small

nice and clean lobby and nice food must visit

it took over 1 hour to deliver food from a restaurant 8-10 minutes drive away. Had to eat at my desk in a packed office because your time frames are so far off. when the food arrived it was a sloppy mess. disappointed doesn't cover it.

dropped food by front door without knocking or ringing doorbell. found hour later cold.

Hi just collected my order (5096) because you don't deliver to our area. My party bucket was missing the hot wings. Tried to call the shop with no answer, no option online to report a missing item. Disappointed something was missing, we can't come back to collect so now we've paid for something we didn't get.

Amazing food and friendly staff

Best KFC I’ve been to, very clean restaurant and the food is always fresh, no soggy old chicken.

Did not get any chips and the wings bucket was not right. Only 12 received not the 20 as required.

This branch really seems to be deteriorating. No ticket paper in the machine, they seem to not bother re filling. Lots of things broken, especially in the toilets. Food was really salty, and has upset the stomach. Won't be using this branch again until things look to have been sorted.

Did not receive fries I ordered...£2.49

We visited for a quick tea whilst staying at a hotel nearby. The best KFC meals we have had in a long time. Service was great, all of the food was hot and good portion sizes. We all enjoyed the food as a family and in comparison to our local branches this is definitely a lot better.

Food was cold, chips were not edible, burgers were stone cold.

Too oily and chicken was a tough and not tasty. Need to change the oil and clean your fryer.

The branch lower early is really nice lobby always clean fresh products specially their zinger burger is really nice will love to go again

Food average. Delivery driver excellent.

Was cold the chicken was inedible

Took ages to get our order ready and obviously with order number completely disappearing from either of the screens, no reason given for delay, poor quality of food and the quantity/ size of meal is shameful. Not worth the visit and defo but going again.

Food was cold and chicken was dark and burnt won't order again from here best to pick it personally

Worst staff in any KFC Since when can you not order what kind of chicken pieces you want …. No wonder it’s empty!!!

Food never showed up, status changed to delivered! Numerous calls went unanswered. Now I need to find alternatives food for hungry guests and children. Highly unprofessional, Avoid this branch!!

Nothing wrong with the driver, but AVOID this KFC. Half of our order was missing! Tried to call the restaurant and they ignore any calls incoming. Frustrating when you spend money on a treat takeaway for it to be poor quality and half of the stuff you ordered missing. KFC Lower Earley - RUBBISH

The bag was split and the contenders spilt all over the rest of the contents. This was the first time I have used just eat, probably won’t use them again.

When order was placed the delivery time was stated as 18:35. It gradually slipped back by 35 mins. Unacceptable

Not allowing seating at 10:30PM

Don’t read the notes so order was wrong for the second time.

I order my food at 14:00. I didn’t receive my food. App says it deliver and I try to contact to the KFC lower early . The guy who answered my phone try to blam to just it rather then solving the problem .

missing burger from my order. had to reorder and wait for it again.

Ordered a bucket and arrived with no chips

Didn’t deliver everything I was missing the boneless banquet I ordered

Meal was ruined as did not deliver the beans I ordered to go with my meal.

Chips were cold, but order delivered on time and driver was very polite

Worst kfc ever. Tiny pieces and portions. Ordered via uber and 10 pc wariety came with 4 pc chicken and 4 hot wings. Disgusting services

Turned up really late. food was cold,dry and pretty awful. wouldn't recommend ordering from this KFC. Seems like they don't care about customer service at all

have not received any food delivery!!

The chicken isn’t fresh and the portions for a three-piece meal are paltry.

Didn’t receive food and it says delivered

The food is cold the delivery driver was taking lots of wrong turns so no wonder why my food was cold. NOT HAPPY!!!

Wings came dark brown and smelled with burned oil

I am missing both the kids bucket orders have tried to call the restaurant with no answer. I would like the meals I have paid for asap

This has to be the coldest kfc I have ever had. Very disappointing for the amount it cost me

Never busy so you never wait long for food

Food tasted off. Certainly didn't taste anything like fresh KFC! Only ate a bit of it as it tasted so bad. Not buying from here again.

Disgusting food ,Cold chips and greasy and cold chiken ,Threw it all away.Complete waste of money 😡

Food came nearly an hour late after i ordered for a delivery time of 18.30.

It's happened several times that I haven't received all the items in my order. This has already happened to me 2 times. I travel 15miles to collect orders but unfortunately I don't get the all the items I ordered and have paid for.

Amazing delivery not enough wings though

Satisfied with Sahil's excellent service at KFC counter—impressive communication skills and great assistance. Overall, a positive experience worth acknowledging in our feedback. Thank you!

As fast food place go, it filled the hole..

Wrong restaurant delivered I ordered kfc and driver delivered McDonald’s

burger was terrible bun was over toasted tasted stale the lettuce looked like it was off all brown didn't look nice at all dry chips were OK chicken wasn't great either all in all pretty poor whoever served it and packed it obviously doesn't care for customer service at all and should be ashamed to send it out like that.

Recently ate here and the amount of salt lately has been atrocious. Ordered the 2.99 meal offer and the fries were drowned with salt along with the burger. It felt like a salty mess. Service is a bit slow sometimes too. Normally the food is fine, however the salt levels recently have been way too high than normal.

Driver didn’t knock at our house, just dropped the food In front of the main door and left! Didn’t realise it was actually delivered till I opened my home door by coincidence! The food was left on the wet floor and was nothing but cold and had to fully heat again to be somehow edible!

Warm food, correct order and on time

No one picks up phone called 20 times in an hours to find out where my order was

Missing 4 wings and another 4 are mini, mini, ...... It's going downhill..... at least they are hot when arrived....

Incomplete food ordered delivered, tried to contact store, no answer. Just eat still refund pending, no answer yet

Rohan just served me, i never gonna come back again Waited for this order for an hour

Food was late, cold and was missing half my order!!!!