KFC Derby - Somercotes in Amber Valley

Quite divided, super quick however I was then questioned at the door about how much I spent, and driver was complaining about the pay he was getting, claiming it wasn't enough for petrol. not sure if he was hinting at a tip, venting about his frustration at JustEat or the distance of the order itself.

Its not a cold day but it's freezing inside. I wouldn't call this fast food either, they staff were working flat out, but there were far too many delivery drivers for pick up orders, which seemed to limit the staff. It needs a better layout so the delivery drivers are in the main restaurant or they need more staff

Good food good service and very clean

Good place to stop by to recharge my EV and myself. The Instavolt is just in front with fast charging speed.

Great place. clean environment and nice staffs.

Very good service food was perfect top marks 👍👍👍

Stacey is a really helpful and friendly member of staff. Thanks.

Really friendly staff and food always hot

Food fresh & hot, lovely as always

I had the best time eating here it was great!

i rate this 5 booms BOOM💥 BOOM💥 BOOM💥 BOOM💥 BOOM💥

Always lovely service and great food

Excellent food quality, hot and tasty. Great place to eat out

It’s a brill work atmosphere you can tell they all get along and work as a team! I’ve always loved kfc but love how the food is hot when it comes and super fast service

Food arrived very hot i had to wait a couple minutes for it to cool down which is AWESOME! Chicken came nice and crispy which I also love and it tasted really nice.

Reassuringly expensive but some good deals make it better. 😁

Such friendly staff! All smiley:)

Lovely friendly staff, give it a go! Thanks Nat!

Great team here,very helpful! Love them🥰😍

The refusal to serve customers direct rather than the new self service when there were no other customers is poor customer service to the extreme

So lovely to be here , great food and quick service , deserves a 5

Great local restaurant. Never have any issues with food or service. When sitting in its nice that there's background music. No faults, plenty of options food wise. A hot drink selection would be good though!

Never had an issue in all the years I come, can’t fault it

Amazing service and lovely staff

Best chicken i’ve ever eaten in my life

Went down a treat. Service with a smile and delicious food. Can’t knock a good KFC

Needed a quick lunch and had some additional requests, happy to accommodate, Natalie was super friendly and food was perfect

Can’t fault it this time! It was lovely, arrived hot and quick delivery. Thankyou to the staff!

I didn’t get my drink I paid for

Great place to take your little ones

Good food , clean polite servers would recommend

Served by Nat, excellent service

I love kfc favourite fast food resteraunt

Very good service and good food

Ordered food that had a 15-30 min delivery time. The time kept increasing while I realised it was late and checked on the time and if it was out for delivery. Once it arrived over an hour it was cold. Really didn’t enjoy it and Very disappointing

dome of the original recipe chicken did not taste fresh cooked and was cold

Missed half of the chicken and all the dips, atleast it was early but I didnt even get a partial refund...

The food was freezing cold, didn’t come in the actual KFC as delivery man spilt pop all over the meal on the way to my house before it was delivered

The chicken fillets had green fluff on them, so they had to be thrown in the bin. Chips were cold and undercooked. The only positive was the warmth of the gravy. Very unhappy with this.

So I just received my meal and it’s cold and not edible !!!!! Especially the chips I’m a pregnant woman with cravings and to spend over 16 pounds for cold food is unacceptable

Don’t order Uber if you eat in this order. We ordered mini fillets and got sent popcorn chicken. We ordered gravy and got sent corn on the cob and rice. When I called to complain they simply said there is nothing that they could do and that I could go and collect the other items… kind of defeats the point in an Uber. Especially having waited an hour for the delivery

On time delivery, but food cold

ignorant thrown food at me and left never closed my gate or speak to me. what goes a long way with me and no manners plus knkckinh

didn't receive nothing delivery driver drove off and still not received a full refund

Chips absolutely appalling chicken on bone very small kfc has gone badly down hill over the years

It was very cold and not enjoyable

Cold food items missing cost nearly £80 for five meals half potions of cold chips far too expensive for the quality and quantity you receive

Amazing experience and great food

The new manager that was on was amazing

I am a former employee that worked there for 2 months at first it was good and everything was going well, and then since spraining my ankle everything went down hill from their and was a cut in hours. In addition, I also tried to get back on my feet and show up the best way I can so that I could have my hours back but never received them that affected me massively as I also live on my own. Got an unfair dismissal today through the manager and higher ups due to my punctuality and attendance for me that wasn’t a good enough excuse to get rid of me because I had good work ethic and you didn’t have to tell me how to do my job probably as I always gave it 100%. It’s a shame because the people I actually worked with were nice and very communicative

I ordered a tower burger with 2 hot wings and instead they put a drumstick in which is disgraceful by the way

Food was cold, dried out chicken and ridiculously overpriced.

They also don’t care and laugh at you on the phone

When you are craving a hot, salty, crispy chicken treat... This is the perfect meal to satisfy it.

When order arrived it was cold the only thing that warmed it up was the beans I put in the microwave and they was my beans!!!!!!!

and the delivery was wrong and stone cold

cold. soggy. late and 2 pieces short!

just over 2 hours late....food was stone cold and chips inedible

It's freezing cold in there. We ask if there can turn it off, but nothing. Make sure you got a jacket with you.

Staff are never polite and always told to wait to take my order. 8 minutes later, no opportunity. Chicken fillets are always chewy , fries are still terrible. Over priced and probably be missing something, that’s happened a few times. Kfc’s not what it used to be and it’s hard to find a decent restaurant. 🙁

Nice delivery person very pleasant

Ordered food and over an hour later it arrived, all items were cold. Not enjoyable at all!!! Very disappointed

Takeaway Zinger Supercharger Tower Box Meal. Managed to get my drink without ice, which is good. Fast service. Tasty food. Obviously it's not fine dining but got a quick and satisfying meal for £11 and sometimes that's exactly what I want.

The incompetency is staggering. I eat here probably once a week and Id say 75% of my orders are missing items, wrong items and most certainly a long wait. Went to the drive through Tonight and despite only being THREE cars total, took 30 mins to get a meal and a krushem. Prio seemed to be JustEat/Uber as food was flying to the front but not to the drive through window. There were zero customers in the restaurant itself. 30.....minutes.

the food was on time but for some reason already cold by the time it got here.

They had issues finding the house as normal

I have not recieved my order, after waiting for 2 hours, even though the app tells me I have recieved it.

Freezing cold in the, seating area

food was cold the chios was half cooked some wasn't cooked so I couldn't eat them hot wings was ice cold and the chicken was hard and cold

I was supposed to be contacted within 48 hours for a refund as all the fries were missing the coleslaw was off and the rest was cold I’m fuming about it I want a refund asap I ordered as a special treat for my kids couldn’t really afford it as it is

Hasn't delivered, won't answer the phone and is very disrespectful at this point due to the amount that has been spent

Good food, friendly delivery driver, on time and food was still warm 😋

Terrible food cold fries were hard chicken looked anaemic well I say chicken but was more like sparrow popcorn chicken well the amount in the box I wouldn’t have bothered

Absolutely awful food was cold to touch to say it’s 20 minutes down the road missed 1 of my drink the delivery guy had a terrible attitude also blasting music down my street with all this windows down not professional at all,asked for 4 packets of salt gave me 20 what a waste do not recommend at all ! Waste of my money and time

only half the order turned up offered a voucher for the missing items

No gravy and food was cold again

Food hot just what I needed no complaints here x

Food said delivered on the app, when infact it hadn’t been delivered. The food did eventually arrive , stone cold and with the drinks and some sides missing. I tried to talk to the driver , but he walked off and said no English ! Absolutely disgusting behaviour and service and will not be using this company again.

didn't get my order even close to what I ordered they basically made it up

Everything was ok except my hash brown which had been nuked, it ruined what was meant to be a tower burger

meals weren't freshly and the portions were small

Food was average, chicken a bit on the dry side.

Fantastic food and brilliant delivery thank you

Awful service and always understaffed, I would never recommend this restaurant to anyone.

My food was cold and the box was a mess. And the driver was late

Best KFC I've had for a while. Great speedy delivery just what I needed

Excellent service , meal was freshly cooked and nice and hot. Thank you

the order was wrong. Half of it was missing. When I tried calling they didn't answer the phone. I tried for 45 minutes to get through.

great food delivered hot probably the best food delivery service at moment

pre ordered at 4.30pm for 6.30pm and didnt recieve our food till 7.20

Far better than the burton store

Chips have improved so much, brought a zinger tower meal with iced tea as no normal coke only (max) liked it so much added 2 snack boxes and a kids meal, looks better than Mac Donalds inside like western BBQ smokey feel inside, the women on the till didn't listen

We ordered a share bucket with 2 large sides. Got home and ALL 4 portions of fries missing, and the wrong sides. Not the first time it's happened here either😔

It's a nice place clean and kept well chicken was good

Absolutely awful. No more needs to be said

delivery was great , on time and friendly , happy delivery driver . just a pity every time the wife has a veg rice box the sweet corn cob is always missing . other than that pleased

Food was cold and late. Delivery time kept changing.

Food was a little on the cooler side but still warm, but they did forget to pack the Large Popcorn chicken and failed to answer the phone when I tried to ring them.

Driver was late, was following on the map provided and was no way near our address, pretty much the other side of town, foods cold nice one

Food was cold when it turned up. Said they would be here at 4:55 and didn’t get here till 5:15