KFC Bristol in Bristol, City of

30mins in drive through because the speaker is broken. When you get in queue you can’t leave it. Krushem machine hasn’t worked for 3 years - clearly they don’t care.

Toilets are usually not in a great state. The floor is reguarly slippy throughout the resturant. The rest is okay. The food is KFC food as you'd expect.

We had ordered on just eat and never turnt up but said it was delivered was waiting almost 2 1/2 hours

Staff very rude, Indian lady servicing when asked where salt was , points, there it, right by her hand by counter, that I couldn't reach, thank you to delivery driver, who could see this and passed some salt , right by her hand

This branch thinks they can just send off non fresh food which has been laying in their hot unit for god knows how many hours, i ordered from uber eats and the woman on the phone says our food is fresh and only kept for one hour, what a lier, i chucked it all in the bin and wasted my money, all she keeps saying is get a refund from uber, but mate im hungry thats the reason why i ordered, totally unfair to everyone who pays so much and get cold, hard and dry food

Very worst staffs working… I have been waiting in the drive thru for like 10 minutes… no response… we spoke but no reply but we can hear all the gossiping and laughters…. Very bad experience… happened September 13th 8.25 pm

In the space of 2-3 months I’ve passed here and tried to stop for a Krushem between 7-12 times and everytime they’ve said the machine is broke

Very disappointed. There’s only a few tables and most of them full of rubbish and dirty. No house keeping at all. Would not recommend

Honestly, walked in and the stench from the toilets was unbearable, stuck with it despite the ordering machines not working so had to order at the till, that in itself, not too bad apart from the fact that out of 4 staff no one could work out how to replace the till till and then left the least competent member of staff to take the orders which took ages..... had I not been first in the queue and had my son waiting for his kfc I'd have walked out. The food was OK, the service was dismal and the toilets were disgraceful.....

Not a chance,go to north street to get food

Fried Chicken is very salty. Chips are very floppy. Tables are dirty. Gravy is not liquid gold.

I go here every Saturday and spend over £50 for myself and my work colleagues. Three of the last four Saturday’s I’ve gone they’ve left stuff out of the order. When I complained to the manager, he offered no apology nor the missed items, and said (despite having the order details) he couldn’t do anything unless I had come back the same day. As if I’m gonna take 30mins off work after lunch to drive back to pick up the beans or the cookies they left out! I wouldn’t be annoyed if it was a one off, but three out of the last four orders having stuff left out is bloody terrible!

This place is in walking distance of the office and feels like a treat as I don't really eat fast food so when I visit the office here, we go. You get a lot for your money, especially if you download the app.

Really disappointing. Am currently stood in this KFC still waiting for them to cook chicken. It eventually took them 29 minutes. What a joke if a fast food restaurant.

Disappointing. Ordered at the self serve kiosk, slow to receive meal and then found out the only drink available was peach ice tea, not what we ordered. Had to wipe own table, floor sticky, toilets dirty. Wouldn't visit this branch again.

Good food there. I was made fresh and hot.

Drive through was quick and easy and the chicken was the best I've had in a fast food establishment, fries were a let down though...

Great customer service hot food

As with all KFC's there's a dysfunctional element to getting your food. They're always disorganised with their staffing who don't seem to understand their own internal rules and responsibilities. There's a trend towards getting your food delivered (cold), so the majority of customers are made up of delivery bikers. In an ideal world they would present proof of order and the food would be freshly and quickly bagged up. I am dismayed when I see food on the side, awaiting collection, getting cold. I don't use apps, don't want to order and pay from a screen. I just want to place my simple order at the till. It can take a while before I am noticed. Having been to numerous KFC's all over the country, I can say this is the least worst. Problems stem from management, menus, staffing training.

It is a fast food place. Food as expected. The queue was not too big. Service fairly quick.

Very friendly staff in a well stocked shop for all your technology needs, always feel appreciated and would recommend to anyone looking to buy in the area

I recently visited KFC and had a fantastic experience. The fried chicken was crispy, flavorful, and cooked to perfection, exactly what you'd expect from KFC. The sides, especially the mashed potatoes and coleslaw, complemented the meal wonderfully.

Wanted food before the match, so we went in here. Very busy, which was to be expected on match day. Didn't wait too long for the order, either.

Nightmare Ordered drive through, waited around 25 mins, as we were forgotten about! When we went in and asked where our order was they gave it to us, but the staff didn't put the gravy lids on properly, resulting in me having burnt thighs! We went back for a replacement.....then they didn't put the supercharger sauce in! Check bags before handing to customers guys!!!!!

Food poisoning from eating there yesterday all I had was chicken.

Lmao. Just went in for a Krushem and it was not available as per usual. I asked "naw why are there no Krushums here and over Hengrove?". Employee bluntly replied and I quote "we cannot be bothered to clean the machines". Disappointing but gotta love the honesty I guess XD

Sunday 19th May, evening. The female toilets were on the verge of overflowing. Had to use the disabled toilets. Sign says they are checked hourly but really don't think this was the case. Disabled toilet wasn't clean and had rubbish on the floor but at least the toilet itself was.

Not very clean. Tables are always filthy.

Food is what you'd expect, but everytime I order and get home I find something missing, every single time.

Chips should be asked if you want seasoning and also drinks have option with or no ice

The food and service are very good. The only thing I'd improve is the cleanliness and waiting times. You have to wait sometimes even when it's not really busy! I would still recommend :)

Literally the worst KFC I’ve been to! Wrong order 3 times, half a large cup of drink and the staff can’t speak English, place had 2 customers in and still had to wait 17 minutes for my order, the single worst eating experience I’ve ever had!

Foods kk,but the tables wasn't cleaned when in there

Ordered food after a long day of travelling, hungry and no places to eat around here. Waited almost an hour then the driver txt saying I am here! I was already outside waiting in the rain . He obviously drove to a wrong place and didn't bother to come here instead he just cancelled my order so I was left without dinner tonight! Will never order again from Uber eats or this particular KFC. Not even apologised and when I called Uber eats he said I won't have the refund back!

Did not let us pay with 50£ bill for some reason. Self service booths were out of printing paper and there were no table numbers. The food was also not that great.

As they go it was okay, the boneless chicken was really nice but the original pieces had a bit of a weird taste to the batter.

Went to the drive thru and all the stations were closed before the closing time, like by 10.45. This is the fourth time this is happening to me. I’d say either change the timings or keep the shop open.

Can never get my order right twice now I've asked for a zinger supercharger stacker and they decide to give me a zinger stacker?? Sort it out

Nice food Nice service. Shame about the app.

Thought I would try the gravy box meal NO GRAVY! got them to check it as well as I was taking away. How do they get it wrong every time #useless yep still sh#t

Fast food restaurants are the same

Constantly closed at lunchtime without any notice.

Never seems to be open, opens when they feel like it, staff zombies, no atmosphere

Always busy and not enough staff. Always have to wait a long time for food. Store could be cleaner

Not actually open. Tbf I can understand why, service has always been bad here

Took about 5 minutes to even be served when no one else was waiting to be served, didn't have any milkshakes like normal so asked for a hot chocolate, the lady made it but there was no milk in machine so had to remake it and then had to ask a colleague for help took 5-10 mins for her to make a hot chocolate, dissapointed

Food was cold and thrown into the boxes. Restaurant was freezing cold. Place was packed with deliveroo drivers, making service slow and disrupting the dining experience. All around awful. Avoid.

was not happy with the new paprika chips , potions very small 👎 and very expensive 🤦‍♀️

Came here on Friday 10th November 2023 and if I'm honest, it's not the best KFC I have ever been to but on this occasion, they managed to lower the bar of expectation. Firstly, the staff were surly, uninterested and downright rude (my 10yr old asked to swap a dip for another flavour and the staff member chucked it on the counter). The order was incorrect, something a lot of other customers experienced and it wasn't even busy. Food Luke warm and one person even had to take an OJ back because it was discoloured and found out when I asked him that it was out of date by 4 months. If you want to be treated like dirt, have your order incomplete and enjoy terrible fast food, then this location is for you!

Falling in love with the texts bbq Bites at the mo

It's ok had a bit of a wait like 25 mins but the kids liked the food I didn't like the bill £17.99

Match day, so rammed, but you can't call it fast food if you wait 45 minutes. However, the wrap I had was really nice. Shame it took.so.long to arrive.

What's there to say about a KFC? Its OK

So much better than a MacDonalds! Tasty chicken, fresh salad and rolls, crispy fried and overall good portion size.

Nice food but tables unclean and outside rubbish everywhere and it wasn't busy.wrnt back again still same unclean not nice

The food was expected, the cleanliness of the place in general was fine. The men's toilets were clean but stunk horrid, the ladies toilets was fine.

Better service & staff better here than hengrove!

Great service and delicious food!

Ordered 10 pieces of chicken when we got home it was boneless and spicy - not what we ordered and tasted disgusting

Tables were all dirty, meal wasn't constructed correctly, machines didn't print receipt for order numbers and table service not operating.

Can't fault it but the loos let it down sadly.

Very good and happy staff. Just used drive through so atmosphere not really fair to measure.

my peach ice tea is not good. my sisters one tasted completely different and we both got them at the same time.

Slow service. Staff weren’t the happiest, barely made eye contact and said two words. Food still KFC

Never ever has crushums been maybe 2 years since they last sold them. They advertise them but they told me they don't even have a machine for them. Food always good. Drive through is always fast. Staff on the window are always polite and friendly.

Chicken was good but fries tasted stale

This is the second time I've visited. Both times the cleanliness of the place was poor, tables weren't clean, the bin overflowing and the organisation was chaotic. Both visits they had run out of chips which was a bit disappointing!

Staff are ignorant and don't seem to care.

The food was okay but I was disappointed there was no ice cream. I ordered on the touchscreen. I was confused to be asked if I wanted a refund as I had paid for the ice cream. I was hardly going to say no! Not very clean, there was rubbish all over the floor.

Not about food but about staff - Today I had a fairly serious accident near KFC, and when I came in to ask for help phoning the hospital the staff at this branch were absolutely fantastic. They supplied some excellent first aid, sat with me and calmed me down, let me charge my phone, and waited for the taxi to the hospital with me. I can't thank them enough and next time I visit I will actually buy something rather than just bleed on their floor. <3

It was for my son because he loves the food so all good good service fresh food

Orders arrive wrong each time so check your bag. Food good and hot.

Great food awesome service would always recommend if you like fast cheap good food...

Said to lady I'm in a rush, 2 hot wings and wrap of day no sauce please, "sorry can you repeat that" so I did, she then can't figure out the till, Not interested in time wasters.

Chips nasty as ever waiting for a long time to get food because just eating go first before customers

Very slow order was incorrect staff were very rude

At certain time, food has been kept warm to long.

Because it's KFC..manky and they only serve half cups of coffee 😠 😡

Always disappointed, poor quality food at top prices

Always great for a fast tasty meal 😋

Had delivered to home using Uber Eats. No complaints about any of it.

Absolutely awful! Ordered Zinger meal and wrap. Chips and chicken cold and dry,fried on old oil. Won’t be back.

Dirty tables and rubbish left all over the place. Got no one cleaning and clearing tables, self service machines don't work and never print receipts

Nice food drive through took ages

Forgot my megabox in a drive through order. I appreciate the speakers aren’t always the clearest but some screens to display orders would be great

Not every KFC in Bristol deserve good comments. I've tried the one in city centre and the taste is really bad. I didn't expect my perception is changed by this KFC located at a retail park. I tried 3-4 times (weekdays and weekends) and the quality is really consistent -- crispy, yummy. Relatively the wings is better than the chicken. You will have a wonderful experience if you order the 19 wings set.

Great staff, very helpful and friendly!

Consistent with KFC food. Service was a bit slow. Atmosphere was good to start with then School kicked out and it got a bit crowded. Decent grub before watching a football match.

Poor KFC. Really not good on a matchday either. Don't normally come to Google maps to leave bad reviews but this ain't the place. Always get asked to leave early if I visit in the evenings, good is bad quality, toilets are always a mess, and orders often incorrect. In all fairness the quality of all KFCs have rapidly declined

The meal was cold it was horrible the chicken was dripping with fat

Staff ok. But the place was an absolute tip all tables filfy dirty, floor was the same, and as for the toilets they were disgusting, my husband said the men's toilet looked like a sick and diarrhoea bomb had gone off it was down the walls in the toilet and every where. You could tell they knew about but had masked the smell with an air spray as it smelt really sweet. We cancelled our order as we said people are going to get really ill from this place. It needs closing down.

Very dry chicken worm like it was out there a long time same for the chips. Had to throw most of it away .

Food good as always but a little disappointed by the level of service and friendly atmosphere. Smiles don't cost very much. Cheer up guys and girls.

No indoor sitting no explanation why food usual fresh

DO NOT VISIT THIS BRANCH Disgusting customer service. Ordered through self serve kiosk but their systems went down and did not give out a ticket. Explained to girls on till and they said they’d get their manager. I could tell that the payment had gone through on my banking app but they said it was pending and the money would not be taken and would be refunded in 3 days and if I wanted my food then I would have to pay again. We refused and left without anything. Well guess what the payment has been confirmed so they have taken my money. Sent online complaint to KFC but still haven’t heard anything. Tried phoning but funny how care squad lines are closed. Don’t use this branch of KFC. Managers are so rude and obviously they were lying because they have taken my money. Absolute disgusting.

Poor, too interested in closing things up for the night. A simple order took 10mins. There was three orders.

Staff had problems understanding bristol accent

Didn’t bother getting food, gents toilet unusable soiled & wet floor, no soap & hand dryer dead. Very quiet dining area, empty tables strewn with debris, self deletion at entrance filthy & sticky. I walked out hungry. Happy to discuss.

Great boneless chicken meal, good customer service 👌

Awful , delivery only up the hill from Ashton branch , meal was cold and no fries . Had to wait nearly a hour as well .