KFC Bridgewater - High Street in Sedgemoor

This KFC has very unprofessional staff they are very racist as well which is not acceptable. The manager is good only.

Incredible service and great food.

Emily the girl one staff kfc high in a racist does care about delivering driver or customer every one waiting for 30 to 40 and she care

The website for my local KFC was lost whilst I was driving to collect my order, I didn't have the app when I had this problem.

A conveniently located store very close to the town centre with on street parking making access easy to a medium sized store with pleasant and friendly staff who took my order quite quickly and served my food in a timely manner

Had a bbq chicken fillet tower meal very tasty

9th April 2024; 10 Piece Family "Feast". Which was 5 slimy drumsticks, 3 boney flat bits and a ball of grease with a wing tip poking out. Which totals 9 pieces by my count. KFC is now employing kids that LITERALLY cannot count to 10. Chips soggy (even by KFC standards), gravy thin as water, beans all runny sauce. They couldn't even chill the pop. Utterly hopeless.

My wrap wap was yuck cold chicken horrible

Food was freezing and not the first time I have had issues. Would not recommend

the order came completely different, a complete mess, I will never order from Bridgwater again

David H is a good leader to the team..highly recommend this kfc! Their food is always nice and moist, will be coming again! Best kfc in the south west (finger licking good)

Myself, my partner and 18 month old granddaughter popped in for a bite to eat while passing through Bridgwater, this place is awful, staff are not friendly or helpful, place was dirty, full of teenagers swearing as well as staff, there was a teenager kicking off and it was quite a scary atmosphere, we left pretty sharpish, never again.

The manager is bloody brilliant and klucking flucking chicken is my go to restaurant

food was not very nice, and the general atmosphere around staff not great, no service with a small and no small talk!

The local Kfc in my home town centre is good for a takeaway but very pricey and the eating area inside is a bit dim to say the least that's why I prefer a takeaway from there.

Lovely food and okay customer service.

Picking orders from the shop depends who's actually working. Sometimes it's getting in our straight away, sometimes it's a drag. As I worked in a similar environment before, it could be worse, but definitely room for improvement. Time will tell.

The food was good. the service was just OK as it looked like a girl on till been held without her will. No smile what so ever and attitude like a little madam. Anyway, any management reading this must understand if you can't make a work atmosphere health and happy your should not be a manager.

Was told to wait 15 mins for one meal this meal was then missed from the order. I love in burnham so had to go without this. The food we did get was cold.and over cooked. Will not be returning

After a 14 hour day travelling decided to use the drive through to get dinner on route to home. Asked for 3 piece meal with 1 bit of rib/side breast and no legs if possible. Also a small popcorn chicken (for the dogs) and a burger meal. Thought 23 quid a bit much but must be right. Got home, 3 legs for my meal and 3 popcorn chickens (dogs were happy!) as its 10 miles away there was no going back to complain. Just a real disappointment!

Very slow counter service as deliveroo orders are the priority. I won't be coming again as it's disrespectful to leave customers waiting to be served.

Having to wait 10 minutes for a 3 piece meal then having to sit at dirty tables. Rubbish

First time having food in this KFC since it opened, very impressed with the layout. Quick service too. Enjoyed the meal.

When they first opened up was a lot better now just getting worst and worst not so delicous as it was , last visit was really lame chips cold , lack of sauce and not so crispy and tasty

Absolutely disgusting the chips are disgusting boxes of food turned up battered and broken I will never order food again

Been going to KFC for months and it was first time I have experience a hair in my chicken absolutely disgusting made me feel really sick. I wouldn't recommend anyone going there because there is no personal hygiene.

Brand new place plenty car parking, received food promptly

Nice little kfc, friendly staff. Food is kfc, what more can I say, just wish they would change the chips back to proper fries. Oh no krushems at this site.

Better than Bridgewater moto services and just off the motorway. The KFC was clean inside, food was tasty, hot and quick service.

First and last visit. Had takeaway, chips were cold chicken was dry and overcooked

Usual KFC fare, touch screen ordering for drive through and popin. Staff not as friendly as could be.

Food wasn't great well over cooked

Drive through. Help me get onto the app so I could use my Blue light card. Thank you

Bit of a wait despite ordering online to collect but worth the wait. Food hot, fresh and liveky😋

Food was the best we’ve had from a kfc in a long long time! Polite staff (especially Liz) friendly and helpful, we’re all fussy eaters but all orders made correctly! Will definitely be back!

Staff member was either a joker or a stickler for the rules. I drove through the drive through which had 1 car in front of me. I drove to the menu screen which was turned off. No one spoke so I carried on to the next window where the blind was down. I wondered if it wasn't open yet as only recently built but then as I carried on to the final window there was a car there so I knew it was open. When I got to the window the guy said to me I was supposed to order at the microphone. I apologised and asked if I could order there. He said no and I asked if I'd have to drive round again which he said yes I would have to. Bear in mind there was NO ONE behind me. Anyway, I drove around again and when I got to the window, I presented my forces discount card which he refused to take. He said I needed to use the app. I've never had to use an app before to get my forces discount, I always just present it and they do it on the till. Absolute joker. Only plus side was the food was piping hot and tasted delicious.

Quiet and quick however they got the type of chicken wrong on my side

Food took over 20mins from drove through and Order had stuff missing

No dramas, ordered food, not a long wait and food good.

Went in today for the wrap of the day to be told 'we are not doing them today' then walked away oh OK thanks 👍

Uninterested staff, slow and greasy food. Unable to give the items I wanted on a meal deal but I still had to pay full price. Do yourself a favour, go elsewhere! Like I said before, go elsewhere!!

A little slow for food to be ready they couldn't apologise enough and gave us extra to say sorry for the wait.

Food got delivered and was all over the bottom of the drivers bag not in the boxes or bag and not even offered replacement or refund food hygiene obviously not an issue with them then I don’t know what had been in his bag before my delivery

It was okish, chicken was not hot at all and it lacked the usual kfc crunch and flavours for some strange reason.

It's a KFC with the most confusing drive through ever. We watched 4 cars go up the wrong slip road and have to turn and come back around.

1st time at this kfc Friendly staff Nice food Well worth a visit Just off junction 23 of the m5

I paid on my phone on the app and it all was ordered aswell on the KFC app I am completely shocked and angry that they refuse my refund and making an excuse I brought 2 cokes they can’t do anything rather shocking when I used Apple Pay

Left my jumper there spoke to male staff member over phone who promised to put it aside for me to collect with a note . When I went a week later to collect it it had been stolen . Clearly by a staff member absolutely discussed with them the food was horrid I even asked for fresh fries fory mother and they cam out for the 2nd time cold and dry !!!

Finally! A KFC in Bridgwater where you don't take your life in your hands just by entering! The food is good from here even with fresh green lettuce in the burgers and the chicken doesn't smell or taste like its been cooked in 3 month old oil!

Well it's been a while... This place was built years ago and left unoccupied because of a dispute over the access road!! Still, it's now open and we stopped in for some lunch during a recent excursion. The first thing we noticed was the quite loud music blasting out, we knew we couldn't possibly stay inside and eat without leaving with bleeding earholes. We ordered and the food was promptly and correctly handed over. We left and sat in the car due to the noise, the food was fresh and plentiful. There is a door facing the car-park but this does not seem to be the main entrance, although it says Pull, you could pull on it all day but it won't grant you entry, go round the corner to the main door.

Chicken undercooked, coating falling off and chips cold.

Great location, nice and clean place

Over 2 hours and still waiting for my food, seems nobody wants to answer the phone. You guys are genuine scum.

Very pleasantly surprised, especially after reading other reviews, Drive-Thru was quick and all the food was hot and fresh, much better than alot of the other KFC's I've visited across Somerset!

very nice staff .the drive through is pretty fast .the food is of a very high standard

Well maintained n fast service.

Shocking to be honest, asked for a 10 piece bargin bucket and when we got home there was only 7 pieces in there. So be aware everyone . I even spoke to the manager who was useless

Speedy service. Food cooked as it should be. Highly recommended.

Ordered a rice dish with extra chicken. Arrived cold and without rice!

Ordered a 10 piece family feast..all 10 pieces were drumsticks..feel conned

Well disappointed, was soooo excited but no, food cold, I mean like it had been sat out for a few hours, nearly broke a tooth, paper ran out on the self service, it wasn't great but I don't think they had been open long. I have in fact returned, and I have to say the improvement is amazing, lovely, fresh and hot, credit where it's due 👍👌

New services, with a modern layout. Overall a good experience.

Hot fresh and really good friendly fast service

I have been there twice now, food was good and I didn't find the wait too long. However, both times I have experienced terrible customer service by the same girl

My wife said service was good. Because she was not sure what she wanted..in the end it was good Tower burger meal. Xx.

Bit crowded but got my meal and it was good

Waited Forever Then Got Wrong Order Lucky I Noticed Before I Left Got Home To Find Food Cold And Undercooked Had To Put In Air Fryer To Make It Edible Very Poor Show

Avoid!! My daughter and her colleague had serious food poisoning after having food from this restaurant this week. Dreadful!

Food was below par soggy chips and very small portion of popcorn chicken

Went kfc was served by a lad called Toby very nice on the dunball one at junction 23 really nice lad good service and well mannerd was a treat to get my food and enjoy my crushem very much

Some of items on the menu I wanted they don’t have it most of the time

Service is very poor, the food is luke warm at best and to top it all off it's like a fridge inside.

Not a good first time and does not compare to other KFC in the area. We waited a long time in the drive through even thought there was only one other car waiting. Food eventually arrived and after a 5 minute trip home we found they had given us the wrong chicken burger, the chicken fillet was burnt which ruined the taste, the chips were cold and so was the popcorn chicken. I appreciate it was later in the evening but very disappointing

The girl who took our order was lovely and that’s where it ends Lad on the till was abrupt and rude and the supervisor was even worse when asking to use forces discount was informed I wasn’t allowed Would also of helped if when I got home all of my order had been in the bag Note to self always park up and check order as no point in calling and telling them if anything is missing 2nd time this has happened should have learnt my lesson from the first time 😞

Great atmosphere, quick service, friendly staff and tasty food. Would definitely buy from here again

App wasn't working to order, so had to attempt to order in the store. Had to queue outside for 5 minutes because there weren't enough staff to deal with the orders and once inside it took over 10 minutes to get my order. Very poor. When I go home, one of the bags of chips had around 5 inside it. Will not be returning.

New store, new staff, not always 100% on accuracy

Cold food after a long wait that seems like it was cooked hours ago! Not impressed!

I have been here a few times, and every single time there is something missing or they don’t have it. Won’t be going back again such a disappointment

Thanks to George and team for quick service and help with a self service kiosk that wasn't working properly.

New outlet, quick service, usual KFC fare

New to the area easy access to M5. Good atmosphere and our meals restored our faith in KFC. My wifeclovedcthe salad. Will certainly visit again when in the area.

we ordered two burgers and neither came with salad inside and the food didn’t taste that great so I wouldn’t recommend

Absolutely useless. Staff have zero sense of urgency and the place crumbles once they have more than one order waiting. Honestly it’s embarrassingly bad.

A very busy but small KFC limited seating but does have a toilet, seams to have more people waiting to pick up orders for deliveries than eat-in or take aways, poor atmosphere.

first of all the chips were all clumpy and soggy. the chicken was very chewy and hard to bite into, making little bits stuck between your teeth which are impossible to get out. And they got my drink wrong, i ordered a large lipton and received a medium pepsi. In fact, theres a guy which literally just pours out the drinks and sets it on the pickup counter, which causes a mixup on the drinks speaking of the staff, they are absolutely disgusting. There was a girl who sneezed on the chips and some staff didnt have any gloves on?! the food is barely warm. do yourself a favour and dont go to this KFC, theres a better one in Bridgwater which actually care about food quality and customer service xoxox

It's new, and has major problems, it seems the manager has her head full with very inexperienced staff, last Saturday late afternoon we ordered for 4 people, took ages, was just worm, batter on popcorn chicken soggey. Chips underdon, chicken, plus pieces fatty. Very Poor.

Very tasty...the best KFC I've eaten in a number of years!

Just purchased a takeaway after travelling from burnham on sea to Dunball Bridgwater only to find products missing that I payed for.. such a simple task placing your order in a bag and they can’t get it right …. Won’t be going there again… I recommend you all double check you for what you paid for … disappointed

Really disappointed, chicken was rubbish, lukewarm, hot wings were even worse. 5 chips/fries in one of the bags. The chips were the worse we have ever had. They were stone cold and rubbery and inediable. Would definitely not recommend or even bother to use again!! Shame on you KFC for advertising flavoursome, finger lickin' chicken!!!

Slowest Drive Through ever! Definitely not worth the wait nor the money. Food barely cooked, I expect my KFC to be hot and crispy not luke warm and damp!and no condiments given out in the bag. Will not be visiting this place again. Terrible place.

Food was as expected. Service not so much, kids in there who don’t enjoy their job, don’t work there if you don’t wanna be there 😂

Worst chicken , well over cooked , fillets not edible due to worry of breaking teeth , beans had a foreign object in them. Half the order missing. Waste of money . 2-3 times we’ve tried this place . Always something wrong . Will avoid now .

Avoid ordering via KFC app, Deliveroo still waiting after 2 hrs of ‘rider on route to restaurant’. Contacted Deliveroo to be told will get there…. Reviewing here as can’t find a easy way to contact KFC!

My food was not as hot as it should have been, but it was very busy so I just let it go. Also, it was very cold in there, we had to keep our coats on the whole time. Will return again, it's a new establishment so a few teething problems should be expected.

Worst KFC we've ever used!! Girl with the glasses on the headset needs to clearly take some lessons in customer service. Would of had a better service from a bunch of monkeys over this lot. Food was nothing special. Do yourself a favour and AVOID!!!

Have me 8 drumsticks in a box of 10 as a punishment for using the app, after first pretending the app didn't work. The cashier was instructed to do this by the manager Beth. Appalling.

Order missing bag of chips and one piece of chicken. Also, over use of paper bags, we are supposed to be using less packaging not more. This is first visit although we only live 2 miles from it. May not bother again!!

Avoid at all costs. I'm giving one star because there is no option to leave a no star review. The staff were friendly, but seemed new to the job, and have clearly been directed to prioritise delivery orders. I walked in to grab a quick dinner (rice box meal) for my son. In the 25 minutes I waited for my so called fast food, order after order for delivery was made up and handed to the mob of deliveroo and just eat drivers crowding the counter and entrance to the shop. Very unpleasant and unwelcoming environment, the delivery drivers seemed to be overunning the place, making it difficult to actually get to the counter and order. I really cannot express just how upsetting and infuriating the whole experience has been. I will never visit or order from this place again. 25 minutes to make up a rice box! Certainly not fast food. 😡

This is second time when I come with hopes in 2 years , don't take me wrong I love KFC but not Bridgwater, the taste of food is burn oil same like 2 years ago , I prefer to travel to Taunton to order it or Scotland! Worst food ever had in 2 years .