KFC Bolton - Bury Road in Bolton

Always get the order wrong, terrible service

ordered £64. half my order missing, literally. full meals missing. I did ring snd they offered to rectify and me collect and I don't drive.

Only ordered a four piece meal at the drive in. The chicken was overcooked and certainly wasn't finger licking. Will probably not visit again.

half my order was not delivered...paid £18 for a burger and still no refund..?

I ordered mash and got gravy two times in a row with this same KFC. It’s the only one in my area that even offers mash and they don’t even send it lol.

really bad experience I've thrown most of it out what a waste of moneyveey disappointed with this meal

Sent the wrong order completely

It’s bin an 1h40 min and my order didn’t even arrive it cost me £56.42 and delivery not even turned up

Items missing and no slaw on wraps.

Food was very dry, the wraps had nothing but sauce and chicken very disappointing

Food was cold; chips were soggy; bites had about a teaspoon of sauce on and the wrap was clap cold 😔

not everything turn orderd 2 big gravey with my order no place to be seen ring kfc ....told it be 2 days before they contact me ...want it now with my food

I left the restaurant a note stating that I would like my bucket of chicken as all leg pieces & also asked for extra sauce on the buffalo bites & the request was dealt with appropriately & I was happy the fries was seasoned lovely x

Food was cold & items looked liked they been thrown in a box

The chicken coating was not crispy and the chips were absolutely horrible, they tasted and looked like yesterday's food warmed up. Total disgusting food

Food never arrived waiting for refund spoke to store manager he apologised

So me and my Wife couldn't be bothered to cook after along day at work so I decided to head to KFC for a takeaway so headed to KFC Breightmet drive through. Fantastic Customer Service, We ordered A 6 Piece Family bucket(6 piece Chicken Drumsticks, 4x Fries, 2x Large Sides(Opted for Gravy and Coleslaw) and I ordered a boneless Banquet(4x Boneless Chicken, Fries, Popcorn Chicken, Gravy, Garlic Mayo and a drink). Service was ok, Had to park up and wait 5 minutes for my food but no issues at all. 5☆ 5☆ 5☆ 5☆ 5☆ 5☆

Very salty chicken ordered fries got mash

there isn't 8 wings, why do I have a burger with my meal when I never ordered that

Ordered a 12 piece boneless feast and only got 8 in the box. This is the 2nd time time this has happened from this outlet. Check your order at the drive through window

Thank you, really great food and on time delivery 🩷and good driver 🩷

Ordered a ten piece family feast and only drumsticks were sent. No other cuts of chicken. Very disappointed family

didn’t deliver both small popcorn chicken

My gravy for the meal was forgotten and the drinks were missing

Fast service and finally food that is hot and not cold.

Every time you get to this KFC you have to park up and wait while the staff are chatting and laughing and having dramas. 3 times in the last 3 months I’ve come and still the same thing would not recommend rather drive to town centre to get fast service with hot food

I ordered my Burgers plain and they both came with lettuce n mayo

food we got was good hut loafs of missing items..second time its happened recently.

Twice I’ve asked for white chocolate cookies and they’ve sent milk chocolate

1st time I have used just eat and very impress ed from ordering my food to delivering the food in a timely manner.

Really quick delivery, delivery driver was very pleasant. Chips were cold and soggy, chicken could have been a bit crisper and sauce was missing.

Paid for popcorn chicken and didn’t receive it?

mixing meals up, parts missing, ordered 3 cookies for 3 of us, daughter upset now 😢

Paying £10+ per meal you expect a degree of quality but the food and burgers are thrown together with barely any salad and no resemblance to the advertised product. It wasn’t even busy.

Was nice and hot and well wrapped up!!

Food was good and warm but I was left with some missing items

according to KFC manager a just eat driver stole half of my order

Missing food offf the order, can only refund or go myself to collect? The whole point in having it delivered is so you don’t have to go to the store!!!

2 bottles of pepsi max and a fruit shoot missing

oh well all I can say is I will definitely be ordering from kfc again. PERFECT

6 drumsticks, come on surely you have other pieces of chicken available. Dissapointing

Great service hot food happy me

one of the meals was supplied with wrong type of chicken and only 3 pieces, should have been 4

fast delivery. polite delivery person .couldn't eat the chips tasted like warm up cooked earlier..tiney bit warm .

Driver was given food by restaurant at 18:43 but did not turn up with it till 19:21, i only live a few minutes away. He even marked it as delivered at 19:03 so he obviously did this just to cover himself, so no idea what he was doing for all that time. Food was stone cold and ruined, just eat was very unhelpful, shocking service.

Really nice food amazing service great customer service no longer waiting amazing job cook

Was almost uneatable and cold.

Three meals but only one fries sent!. How hard is it really? 🙄

Great service as usual.........thank you

Bad service! Could hear the staff speaking through the drive through

THE FOOD WAS COLD UNDER COOK AND HAD TO BE THORW AWAY NOT GOOD AT ALL OUT 10 A MINS 1.

one of the orders was wrong - wrong burger came and no pop corn chicken

Chicken dry and did not read the instructions went straight in the bin!!

i ordered 1 mash and 1 gravy didnt get it so was not happy

Not as nice as my first delivery

The chicken rice box had no rice was just a chicken salad

Food arrived late and stone cold

half my order was missing, I have to wait to see if I get a refund! Takeaway night ruined.

Items missing from salad box and chicken pieces

Forgot our large popcorn chicken

The just eat driver stole our order

weren't red hot like it always usually is and I always order from this KFC

Food was not satisfactory at all worst kfc I have had

Really good food, delivered in good time and was still hot

No Hot drinks AGAIN staff said Coffee machine was broke for last 3 weeks in a row?

I would like a refund the food never came as u made a mistake w the delivery

We left note for no mayonnaise on our burger it was full of mayonnaise looked like put extra on

only fault had to legs of chicken in my bargain box

They missed off my hot wings and thats all i was having so now have nothing

I always find the idea of a kfc nicer than eating one. Nevertheless staff was very friendly and helpful food was quick and fresh. I do think the company should include more veggie options...

Mini filter burgers was cold as put a can of freezing cold pop ontop of them

The issue was the food was cold on arrival had to use microwave to warm it up

Kids meal literally had four chips in and the chips were cold 😳

Unusual on both accounts!! Usually satisfied on both accounts, but this time late & food was only just warm 🤦‍♀️

The food was freezing cold it was disgusting and had to go in bin

Great as always. Friendly delivery driver 👍

was missing 2 pieces of chicken which meant I got my tea but my wife had only chips and gravy not good

There was no drink as we ordered

Disappointed with the selection of chicken in the family feast! Considering their should be at ange of chicken pieces we received 7 drumsticks & 3 thighs! This is not as expected and we received no wings, ribs or breast chicken! To add to the disappointment we did not receive the 1.5L of Pepsi max but got 1.5L of Diet Coke in its place! I would like the cost of the bucket replacing. This was a special meal for an achievement of my daughter and we now feel let down as a family.

The food we ordered was excellent quality but I ordered 2 bbq bites and was incorrectly given 1 bbq and 1 chilli which was too spicy to eat and left us short

Food arrived within 15mins of ordering. Can not fault <3

Paid extra for beans and no beans included

gave me beans instead of gravy but we move

Not bad but the food was cold :/

There is no gravy with this order which is one of the main things. Very disappointed

This is the worst kfc in the north west. Food was 20 mins late (no fault of the driver). When it arrived it was missing an item, the corn was rock hard and inedible, chicken was on the verge of undercooked and the chicken in the twister wrap was hard and dry. Went to branch to complain and was asked “am I ok to replace the missing items”. Nothing else. Will never order here again. Terrible on all counts

the food was delivered fresh and hot

wrong order given and freezing cold

really lovely driver but burgers dry

Took over an hour to come and was feezing

Food come cold and the pineapple stick was soggy

no gravy, I buy chicken to eat with gravy but the gravy wasn't there so I made my own

The driver couldn't find my address. Poor as I live on a main road.

Missing items, missing drinks, lots of chips missing per portion. The food that did arrive though was hot and good quality.

Hi, I ordered all this food, my daughters kids meal hasn’t come, my sons drumsticks also haven’t come! Please can I request these to be sent out asap! This order cost nearly £50 and I’m not happy atall.

Ordered with no lettuce on wraps and they came with and ordered corn on cob which didn’t come and beans mash and hot wings came instead

order was very late...nearly an hour, and was cold

Soooo annoyed. Ordered mash. They put a note in saying ‘sorry no mash, put in extra gravy and beans’. We wanted the gravy to go with the mash, so extra gravy was useless, went straight in the bin. None of us like beans either. Were obviously just trying to get rid of stock going off. Also gave me a choc cookie instead of a white choc one. Could’ve called to say they didn’t have what we wanted in, and gave us the option to cancel or pick what we wanted instead.

Order missing drink delivery driver was no help !

Ordered and paid for Extra fries but did not get these, only received 1 small bag containing exactly 13 chips ??