KFC Birmingham - Great Bridge Retail Pk in Sandwell

Everything is fine and the food fresh and delicious

I still haven't received my order, please reimburse me now so I can buy food somewhere else

tracking on app and did several deliveries further away from KFC than we were

Wrong burger delivered not the zinger supercharger tower burger

I found the food and cold and missing part of my order the chicken was very dry

Delivery was a tad slow considering it was Friday I can forgive that, order notes always read and adhered to, food is hot on arrival and delicious, however delivery driver pleasant, we do not order from any where else, recommended by our household 👍

I left a note on my order. I mentioned several times not to put mayo in my daughter‘s burger meal and they did the opposite. She’s allergic to mayo The burger was loaded with mayo and other sauce and I strictly told them I’m well let down they can’t be trusted. They have no idea how serious that is.

Driver was very polite and very quick delivery

wrong food and no joy explaining on the phone one employee answered phone and put the phone down on me twice told him to send driver back and i will give him the food he said no because the driver will not get paid i said i will pay him 35 pound out

Great food filled me up would definitely order again

The first time eating at kfc in great bridge and will definitely be my last I bought a meal there and then on that same night I had the worst food poisoning.

missing drinks, very cold food, corn on cob.. sticks broke. I want this order redeliver or an immediate refund ! SHOCKING

Delivery man was polite and helpful. Food and service from KFC was as we had ordered, order notes were read and adhered to. Family meal with some of our Grandchildren we all enjoyed our meals 👍🏻Recommended we never go anywhere else for our KFC's

Food cold and items missing, when called said about going into store which I can’t do!

This store really needs to do a fire safety course. We visited and there was a car on fire on the car park right next to the drive through. They still stayed open serving customers while there was an active fire putting peoples life’s at risk.

I received an offer of free regular popcorn chicken after paying for some as an extra to my family bucket but only received one portion of popcorn chicken

Food was cold and took over an hour from ordering. The preparation time was ridiculous clearly not the drivers fault.

Quick to deliver, all food spot on, notes on order read and adhered to, all good :)

Delivery driver was abit rude, said " Give me the code " when the door was open , but food was hot and tasted great as always.

The chicken and chips were a bit cold but still very good 👍🏼😋. The delivery time was perfect 👌🏼. Very good quality and overall the food 😁.

Quick delivery on Friday afternoon 👍

No drink was given second time,although i requested one on both occasions

poor the driver give a my order to someone else without the cod

Worse kfc I've ever had. Got delivered the wrong order & the chips were awful, what a waste of £31 😡

Lots missing of the order bottle of pop , pop corn chicken dips fries etc not good really for a £50 order!

The food was very cold, and the order was supposed to arrive after 15 to 20 minutes but they lied, the order arrived after an hour.I will never deal with them again.

Waited ages for my food, most of the tables were dirty and covered in rubbish. Gave more of a shit about the just eat drivers than anyone else

Thank you Catherine! My order was skipped and they noticed I had been waiting a while without me having to ask first. Apologised and got my food as quickly as possible 😁

Only 1 window in use, so order pay and collect at same window

everything was perfect 👍 thank you

The order was not all there order a 10 piece but only got a 6 piece but paid for the 10 piece

Food was a mess and cold when it came

Delivery was spot on but fries didn’t taste very nice as if they were reheated

part of the chicken was not cooked

Took forever, food was alright.

Delivery driver is pleasant, all food arrives hot, never no sauces when sauces should be provided with certain meals, we always enjoy all the meals we've had so far, good portion size :)

First of all the food arrived late, secondly there was one item missing from the full order.

You may not believe this but at the grand age of 64 this was my first taste of kfc! Thoroughly enjoyed my tower burger meal served quickly and with a smile. Look forward to visiting again. Thanks to all.

Always get my delivery order wrong. ALWAYS. I don’t know why I still come back hoping they’ll get it right one day when they never do.

I had given my correct address for my order, my order said it was delivered to my address. but the food wasn't there.

missing gravy always something missing

That Gezza was Rapid in Delivering my Chicken

food was hot tasty and nothing missing for a change

I ordered a 2 piece meal and they sent 2 of the smallest pieces of chicken they could find. Is there a leg piece shortage? Feel scammed.

Food was cold and they forgot my 2 supercharger dips with I paid extra for

Such a great experience, delivered on time, quality of food excellent. Thank you

I didn't get my order. The courier was in front of my house, He talked on the phone for a few minutes and drove away.

All food as advertised, notes left on order read and carried out, shame that our order didn't arrive that hot.

Cold food not in good condition

not recive my order so i refused delivery

Half order came plus food was cold.

delivery driver was very pleasant food was piping hot

Very hit or miss. Sometimes the food will be cold and stale. Sometimes it’s very good. Strange how the food can be tepid in a fast food joint.

Shocked food was actually fresh and hot for once 👍🏽

burgers were cold 🥶 will not be ordering again from just eat I will be deleting this app order was ridiculousy late had to throw them in the bib no human or animal should ear such food

time just kept creeping back, and unfortunately was cold when it actually arrived.

delivery driver could see order conformation but had to see 4 code varication which I couldn't find.i couldn't understand what the delivery driver was saying by the time I found my code our food was cold so ended up giving it to the dog.will not order from KFC again

Located in great bridge in retail park, can be very busy at times, staff can be a little rude at busy times. Food has been cold on a few occasions, Drive thru and parking available.

chips was cold chicken was warm

The tracking was stuck on driver at restaurant for 30 minutes, i wrong restaurant and was told the driver left at 6pm the order did not arrive till 6.30 food is freezing cold and unedible

this is the second time the chicken tasted overcooked,very dark and it was all cold.

bang on i like the extras 💯👿😂😂😂😂

Driver was great, efficient and found the address with no issues.

Driver was very polite, on time and food was nice and warm

Specifically asked for 3 drumsticks didn’t get one!!

Very fresh food enjoyed the meal thank you

Worst KFC I’ve ever been to. They constantly miss items out of the order. The boneless chicken is always chewy and whenever we have been it’s barely edible. The chips are undercooked, the gravy’s so watery and the mash doesn’t exist! Terrible food and uninterested staff. If you can’t drive and fancy a kfc, you should still walk to junction 9! What a shambles this place is.

I had 2 vegan burgers and both of the vegan burgers were hard and couldn't be eaten

no dips were provided with meal

Im really hungri and this ppl have not delivered my full order is so annoying don’t buy from here because is all the time the same

Didnt recieve 3 pieces of chicken

I’m angrey because they did not gave me my dip

Went for take away today and the chicken tasted undercooked and a bit slimey inside.

it was good service I recommend it again

Cooked so fresh, hot when arrived really enjoyed it thank you

Chicken coating was very salty,

Whole order was swimming in grease, the bag ripped then the whole party bucket collapsed

Absolute disappointment the wrap was stale there was literally 1/4 packet of fries no sauces absolute joke never would order from here rather go hungry

my hole burger is missing. paid £9 for that

Perfect juicy chicken with fast delivery

Both of the gravy pots had spilled in food bag and caused the fries to become soggy. Wasn’t happy about this. Even the delivery driver said “something has leaked inside your bag” won’t be ordering for delivery again very disappointed.

The delivery time kept changing

Delivery time kept changing and when it come everything was cold so had to warm it up it’s not very good especially when you buy it expecting it to be warm considering the cost!

Still waiting? 23.20 - but was “delivered” at 22:53??

Unfortunately no sweet chilli dip with one meal

Didnt receive gravy .. the mash we ordered came as rice .. the burger i ordered came wrong was ment to be the same as my daughters ... THEN she was just going to try the burger and its not even cooked all the way through!! And is hard. Full refund !

no bbq dips as ordered. hate chips without sauce. do your job properly

I ordered 14 pieces of chicken but received only 13.

Worst Kentucky Chicken we have eaten . !!!Smell of food most unappetising - had large chicken fillet burger meal - Chips were cold and greasy and flavoured with some flavouring ! My Husband had large fillets of chicken and chips which were so hard he couldn’t chew them I wonder what hygiene rating is ? The smell of the “food “is STILL permeating the house . Needless to say we definitely do NOT recommend this eating establishment as most of the “food “went into the bin

Worst food I’ve ever had chicken was dry

The food was lovely and the delivery driver was excellent.

I was reluctant to ordr again after getting the worn meal lady tine and yet again I have a wring item I ordered Pepsi max and got tango seriously this is a joke

Late delivery and cold food. Spent £28 and get reimbursed £6 as a ‘good will gesture’. Don’t want good will, just the edible food I paid for. Will not be ordering again!

Drive threw , smooth and easy 😎 👌

delivery driver was very polite 👌

delivery driver was lovely and polite. food was great

I cant remember the last time the food was hot. Always cold lately.

Food wasn't delivered. Stole by the delivery driver

Never even delivered the food. Not even the first time I’ve been suckered by this branch. Unbelievable. Zero respect

Not drivers fault but once again kfc firgot my dips