Based on 4 opinions finded in 1 websites

Based on 4 opinions finded in 1 websites
Nº 433 in 468 in South Oxfordshire
Opinions
Driving home from visiting family, my wife and two teenage daughters wanted a snack. Ended up stopping at these services (North bound). It's a KFC, with the screens, and our one was providing receipts, although not all did. Also, the scanner wasn't working so I couldn't get my points. Food, however, was as expected. Hot and actually quite nice.
Pritesh M . 2023-09-16
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The service is terrible with very poor management oversight. Staff don’t know what they are doing and do not fulfill your requests. They served me a half eaten drum stick which was revolting. A guy returned 3 drumsticks while I was waiting and I assume I got served with one.
Marjan S . 2023-01-12
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riquiso la comida la verdad es una muy rica comida y es crocante, la recomiendo mucho, aunque quede alejado vale la pena ir a come alli
sameliza . 2022-12-16
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As the title says....but I guess what do I expect from a place that has huge turnaround? The staff is overworked and underpaid. Customer service is absolute 0 at this place. When I posted it out to the cashier that I've ordered "dine in" and not "take away", her look strongly suggested where I should go and what I should do. The management should do something about this. The only reason for the 2 stars is that the food was fresh...
Tamh . 2022-07-11
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83 Opinions
It is such a shame that this brilliant chef is supported by a team of people who have absolutely no idea what is going on. This was our fourth trip back. Each time we have been here since the refurbishment, the quality and flavour of the food has been amazing but each time, we have had terrible service. This was the last chance and I'm afraid we won't be going back. We put in our order for food and drink which just disappeared off the face of the earth. Our lunch wine was served before the pre–lunch drinks, had to keep looking at the staff for any sign of food to which they panicked on the realisation that we were STILL there with no meal. One of the young male waiters, who actually was on the ball, couldn't apologise enough and genuinely looked very embarrassed at the whole shambles. Credit to him, credit to chef but the rest of you, sort yourselves out! It's just not good enough.
207 Opinions
Was excited about a vegan burrito l, but when arrived they didn't have any ingredients left and didn't know what vegan options they had when asked. When we eventually figured out they were missing the mai ingredients like guacamole. Terrible service, waited 20 min only to come back to see the staff making the food on the spot (adding salsa on top of some lettuce) must have forgotten about the order, even thought it was not busy). Will never come again.
119 Opinions
Ordered take away from here for the first time. The lady over the phone was really helpful and knew the dishes well. Delivery was quick and easy. Portion size is great and the food is delicious. Would 100% recommend.
364 Opinions
Lovely young blonde barista was very helpful and has amazing customer service skills. Will definitely be coming back
145 Opinions