Jones Garden in South Oxfordshire

Ordered a meal on a Monday night , got it home and quite frankly it was rank , meat for the starters like trying to eat a tyre , beef and black bean the meat was like slop , won’t use it again

The food as always was fantastic.

Ordered beef Blackburn sauce chips fried rice, can safely say worst Chinese ever had everything luke warm chips soggy, main meal just warm fried rice gopping

Food is always good. But on this occasion we have got home with the wrong crispy beef (specifically asked for the crispy garlic one. But it’s in a sauce 🤷‍♀️) Also no sweet and sour sauce to go with the chicken balls! Live too far away to go back this time.

very delicious food. The delivery is fast at normal time. Can be understand that the delivery was a bit slow during busy time but they offer discount. It is good quality food worth to wait.

Average takeaway always very pleasant but nothing to write home about

One of the best Chinese meals I've ever had food was delicious

Easy to order and collect.In my opinion food was really nice and size of dishes just about.They know what they doing.

Another great delivery. Well after this had two cold deliveries . Would not recommend

Had been warned that promised order/delivery service was questionable to say the least. Foolishly ignored advice and ordered before opening at 5pm for 6pm delivery. Order accepted and delivery promised. However another example of people promising what they can’t do. Repeated calls resulting in “on its way”, left 5 mins ago”, not true.Finally arrives 45 mins late and as i’m sure happens a lot, the poor delivery guy cops it in the neck. My apologies to him as not his fault First and last time takeaway.

The family love it here, we order all the time. Amazing food, a bit pricey, but always so delicious and quick. They will even phone up to check certain diatry requirements.

I'm so angry. I made an order online without realising they were closed on Tuesdays. They took my money, sent me an email to say they received my order and now nothing. I'm fuming. Will be taking further action to get my £40 back!

spring rolls are really good , clean, polite staff.

Not brilliant not bad. I do use there takeaway service every now and again.

Waited 2 hours today, I was told it would be 1 hour 20 mins at the time of ordering an order of £130. So unprofessional, no phone call to say it would be delayed, and when I called to enquire, they did their usual trick of leaving the phone off the hook, so I was unable to speak to anyone. In my opinion they do not deserve to have any repeat business. I do expect to have a response, and a gesture of good will, for the inconvenience as it will be to late the eat this evening. Angry does not even cover it especially because we paid upfront online.

Excellent food. Good value for money.

My favourite Chinese takeaway, Eat there multiple times per month. They’re recently started to reward my good custom with free prawn crackers which is nice. It’s just a-shame the prices are going up what seems weekly. They’re easily the most expensive Chinese for 15miles! They are still my favourite though!

Lovely Chinese. Vegetable dish was a bit weak. Service great and quick. Bit pricey tho.

Cannot fault the food, always fresh, hot and delicious. Would recommend. Delivery can be slow on busy nights so I usually collect when I know it may take a while.

always lovely food, nice service and friendly staff. a great takeaway

Food tends to be very hit and miss, thought it’s far from the worse takeaway when it’s decent. Very expensive though and even more so if you order online than in the shop, plus they also add a delivery charge, which as many people have said can take an eternity sometimes on Saturday evenings.

Hi I ordered chicken and chilli combo and got chips

The food is great, especially the chilli and garlic chicken balls in batter and is always delivered at the time they state. The delivery drivers always call and go the extra mile on delivery every time.

Good food but very bad service, twice now its taken nearly 2 hours of waiting for my delivery, trying to call and engaged, promised partial refund but to date hasn't arrived, never using again , just can't trust it will arrive

Fine if you pick up , don't order for delivery as it will be 2hrs

Food is good but the delivery is just way to slow. Seriously allow 2 hrs so plan carefully. More of a wait-away then a takeaway.

Best Chinese takeaway, great tasting food packed with flavor, polite staff would highly recommend, even if we move we will probably drive back to get it.

Sat here on a Saturday night, watching Soccer Aid, ordered at 6:30pm…and it is now 20:47 with no delivery. Number is engaged, the whole family is hungry so it is bacon roll time! Absolutely useless restaurant I wouldn’t even bother personally. Use Just Eat or Uber, never direct from this restaurant so you can get some kind of resolution. Edit: delivery turned up but the delivery driver was rude as “he only just got this to deliver so it’s not my fault”. Apologies cost nothing and he could learn some customer service skills.

Very tasty food, friendly staff

Amazing!! Literally the best takeaway I have ever had. I have had food from here almost every 3-4 weeks for the past 2 years and every single time it has been amazing. Not once has it ever been disappointing. Food tastes amazing and the people there are very polite and friendly.

Ordered food and it never came and they won't answer the phone not very nice at all

Amazing quality, always! And delivered hot!

Absolutely fuming. We ordered food worth £50 and guess what? They delivered an incomplete order. Our crispy Aromatic duck meal was missing. We tried ringing for ages and number is constantly engaged. So basically paid an entra £14 for a meal we didn’t receive. Fuming.....

Seamless experience and very good quality food

Absolutely fuming, we ordered a take away through their online site, order placed and money taken from my bank. Arrived at 5 to collect my order to find it hadn't been placed and were expected to pay again for another on which we have proof on, they then refused to put the money back into my account. Now sat on the phone to the bank. 😡

Lovely food as usual, but a bit pricey! The prices have gone up on most dishes

Very annoying when you email to ask why a delivery is incomplete and recieve no reply. Update Offered a refund on the incomplete order, 2 months ago, Still waiting 😡😡

Good food, good quality, reasonable price, made quickly

Thank you Jones Garden for saving the day on a family birthday treat! Had placed a very large order from another Chinese in Cowley which said online they delivered to us but they called 30 minutes later to say they would not (and had to argue for ten minutes to get a refund even though they had not even started the order). Called Jones Garden in Wheatley and they were courteous, prompt in delivering and the food was excellent! Will definitely be using Jones Garden for all Chinese orders in the future! Jones Garden were absolutely brilliant.

Had a takeaway from Jones Garden last night for the first time. There was a slight hiccup with the order (it was a large one 14 dishes) this was very quickly rectified and the additional food delivered to our door. The food was delicious, plentiful for 12 of us and the service was excellent. Will definitely use again. 👍

Food portions are terrible for the price .3/4 of the containers contained beansprouts and a very small layer of meat on top it was supposed to be just meat not anything else the prawn on toast was tough as was the organs definitely not value for money..spent over £40.00 not even free prawn crackers

Only gave us half our order, we were 15 minutes towards home before getting a call to say they’d forgotten the rest of it so had to drive back. Seemed more concerned with mobile phone than paying customers.. not good

Food not bad except do not know what sort of chicken they used it was inedible like shoe leather very rubbery texture why not use fresh chicken

Food was fine, gentleman behind counter serving was a little abrupt, felt rushed to order

30 calls to get through to order. Told one hour wait for delivery. Hour and a half later still nothing after 70 attempts to get through to then.

The delivery prices are overpriced. The food didn’t attract me and the delivery took longer then they advised. Will not be using them again 😡

Food arrived later then the said time and was cold. The chips where under cooked. The new owners do not know how to run a Chinese takeaway

The taste of food is better than before, under the new management, more kindly customer service. It was excellent experience to ordering with them. High recommend!

lovely flavourful chinese food delivered to your door , well priced and just the ticket when you want some gorgeous tasty chinese food. All the staff are polite and cheerful and Eason was most polite tonight despite being busy.

Shame it's £5 for delivery when we ordered £30s worth of food but the food Was lovely and the service was very friendly, thank you

Shocking service. After placing an order on line at 6pm to be advised of a 1.10 minute delivery time, having chased the delivery at 7.30, to be advised of a 20 minute wait, at 9.00 pm we recieve a call from the driver claiming he is unable to find our home and wants an extra £3.00, on top of the £ 4.00 already paid for delivery! Refund requested, never to be used again! 🤯

Food all average at best. Quite expensive aswell.

first time of having a chinese from you and it was awful.

Been there three times now and got my order wrong. Need to check before you leave but food is good.

Ordered a take-away online, was a little sceptical after reading some reviews. But didn't need to be. The order spot on, hot and very tasty. Will use again.

Generally good food, pleasant friendly staff. Occasionally have got order slightly wrong or missed an item. Worth checking before you leave shop if collecting yourself.

Amazing food very very long waits tho

Really good. We were worried when Wok One closed but this place has picked up the slack perfectly.

Had a chow main and sweet/sour sauce, disgusting to say the least, over cooked cold and slimy, sauce was so thick I had to spoon it on like jelly.