GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
2.0

Based on 19 opinions finded in 1 websites

site_photo3

Nº 1436 in 1506 in Highland

Nº 38 of 38 Fast food in Highland

Score
OpinionsNoteTripAdvisor192.0

comment_iconOpinions

An utter shambles of a place, every single order has missing items and the chicken is frequently burnt. Please is a shambles and I wont be back. Cklearly have no management and no process.

site_logo

travellingscotsma124 . 2024-03-10

MORE AT TripAdvisor

Best KFC I've been to. Staff we're fantastic especially Tyler. He's a credit to the company. Chicken was cooked to perfection & chips were surprisingly good.

site_logo

Paul K . 2023-12-09

MORE AT TripAdvisor

Worst KFC, by far. Never open. Pay Staff a decent wage (comparable to MacD's), and business will improve as will the standards and Staffing. I have never been so disappointed in a KFC, ever! As I live local, I would (and used to) use this KFC often. But since Covid it has gone to the dogs mega style.

site_logo

Neil O . 2023-10-02

MORE AT TripAdvisor

Rank Tasteless Burnt Coffee indescribable Had to chuck it all Was scared to eat or drink any more to get a 100words is impossible Lovely day in fort William for the time of year bla bla bla!!

site_logo

A R . 2023-09-22

MORE AT TripAdvisor

It's a KFC. You order using the screens and then pay. The day we went the drive through wasn't operating. There is no sign posting for the entrance on the main road, so if coming from Loch Ness side be ready to turn in early! Also, you can't see Ben Nevis from the restaurant (well we couldn't as it was a foggy day!). If you like KFC, then you won't be disappointed, although they did need to empty the outside dustbins which were full!

site_logo

Pritesh M . 2023-09-03

MORE AT TripAdvisor

Food dire, took ages, place dirty and bins outside overflowing with rubbish. First KFC in 4 odd years, wont be another thats for sure….

site_logo

Andrew F . 2023-08-19

MORE AT TripAdvisor

Who runs this business? Closed 3 days a week, opening times are utterly random, advertised as opening at 12 midday, 20 minutes later it is still closed (no sign of staff) and I have watched a lot of potential customers walk away.

site_logo

Rob W . 2023-08-04

MORE AT TripAdvisor

We ordered our food via the touch screen and waited 18 minutes until i asked the staff how long our food would be. We were then told another 30 minutes. I asked for a refund and a rude employee put it through with no apology for the appalling service.I'm an avid KFC(er) and this is by far the worst experience in the KFC world.

site_logo

jet w . 2023-06-01

MORE AT TripAdvisor

Drive through shut again. Only 2 staff serving. 1 only doing the drinks. No Beans. 20 people waiting. Was going to spend £40. Ish but left. Do not go here anytime. I've been 3 times now and they just don't have enough staff to cope.

site_logo

Callum M . 2023-05-29

MORE AT TripAdvisor

Ordered the gravy mega box and fillet burger meal. Was told sorry no fries available for the burger meal. So ordered rice. Questioned the mega box, as it comes with fries. Was told it didn't, we said it did. Mega box had fries?! My burger meal rice, but nothing to eat it with?!! Fillet burger was dry and very thin. Terrible!!

site_logo

crinklemaitai . 2023-03-05

MORE AT TripAdvisor

This restaurant is never fully staffed. On Saturday 29th October it was operating just take away service. Outside bins full to over-flowing. Toilet would not flush , only one working. Food served quickly but chicken was very dry. So disappointed, as I normally love KFC

site_logo

SueT877 . 2022-10-31

MORE AT TripAdvisor

Confession: We stopped here because the McDonald's drive-through queue was around the corner! I'm glad it was because the meal and service at the KFC was excellent. Our order was prepared very quickly and it was very good. We hadn't been to KFC in quite a while and were pleasantly surprised. We will visit again and hopefully have another good report.

site_logo

Debra M . 2022-10-27

MORE AT TripAdvisor

Ignore the negative reviews!!! Best ever KFC food ( and I have had hundreds! ) Lovely, fresh hot food, fast service and lovely lovely friendly staff, well maintained, clean as anything and a beautiful view from the expansive window!!!! Must EMPHASISE a lovely efficient and friendly staff, thank you for top class KFC!! Sairlie was beyond helpful and supportive!!!

site_logo

mikael132016 . 2022-09-13

MORE AT TripAdvisor

By far the worst restaurant I’ve ever been to. We ordered meals with chicken in, but the cashier didn’t put the chicken in the boxes. We politely asked for the chicken, but he said that it wasn’t his problem and turned away. When it did finally come, it was disgusting. Make sure to avoid this place at all costs, there are far better restaurants in town

site_logo

483quinceb . 2022-08-30

MORE AT TripAdvisor

We are local and have used this KFC 10 times since it opened over a year ago! Each time slow than ever 25-30 mins drive thru. Every-time is worse. Half the time the place is shut or there’s a cone blocking the drive way. We thought there’s one car there let’s go. Ten mins later still waiting on the car in front to get served, our turn came and the lady on the tannoy says I’ll be with yous in a minute! You can’t even get out of the car queue your stuck! 5 mins later everyone is getting annoyed in the car, went to collect at the window, she hands the juice then talks to a person outside across the road, shuts the window goes on the phone, 3 mins later sitting watching and waiting for our food, she finally notices, opens the window hands the food n carries on talking to the person across the road l! what are they doing in that place? Whoever runs it is gna run it into the ground, loads of locals won’t go there because it’s soooo slowww! We will never set foot in that place again. Be quicker going to Inverness KFC without the hassle!

site_logo

Highlandersssss . 2022-08-20

MORE AT TripAdvisor

Similary restaurants in Highlands and Islands

restaurant_img
2.1

178 Opinions

location-iconGrampian Road 118
Fast food
outdoor_seating_325516takeaway_325516delivery_325516

Honestly the food was ok, we had two kebabs and two grilled chicken burgers and all enjoyed them well enough. Definitely not the best food we've had but by far not the worst either, don't think it deserves the 1 star reviews.

restaurant_img
2.9

2611 Opinions

location-iconInshes Road Sir Walter Scott Drive, Inshes Retail Park
Fast food
outdoor_seating_319413takeaway_319413delivery_319413

No straws or receipts when I got my food No sauce for the chicken nuggets

restaurant_img
3.4

1777 Opinions

location-iconEastfield Way, Inverness Business & Retail Pk Inverness Business & Retail Pa
Fast food
outdoor_seating_92185takeaway_92185delivery_92185

Ayer fui a Burger King en Eastgate y pedí una hamburguesa. Cuando terminé de comerlo encontré un pelo en el envase. Fue horrible, he estado allí un par de veces, antes de que todo estuviera bien. No sé si voy a ir allí de nuevo

restaurant_img
3.5

3296 Opinions

location-icon12-22 High St
Fast food
outdoor_seating_92163takeaway_92163delivery_92163

Delivery time kept shifting, when food arrived it was stone cold and wrong. Requested carrots for a kids meal and didn’t have them. None of the meal changes were honoured inc no gherkins, ended up with extra

restaurant_img
3.5

3067 Opinions

location-iconAn Aird
Fast food
outdoor_seating_80039takeaway_80039delivery_80039

Loud pop music playing spoiled trying to have a relaxing lunch break