Based on 2 opinions finded in 1 websites

Opinions
Excellent food Was fresh this will now be my go to kfc Also a pleasure to be assisted with our order by the delightful Kirsty. Will definitely be back soon
David T . 2024-12-17
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I have been buying take aways from here for over 6 years and I am afraid that it is consistently awful. Every time I go, I just hope that it has changed - and it never does. To order from the drive in, we have to talk to a speaker box (getting to be a trend) and pay around the corner, just before receiving the food. Tonight, we must have been in a small queue of 3 cars for 15 minutes at least. But surely after a long wait, the food would have been hot/freshly prepared? No it was not. Three chicken strips and tomato sauce was the relative success. The fries were paltry and tepid. Something pretending to be a sweetcorn was found in a little bag in the box. No taste and cold. I have had KFC in other restaurants in the UK (and abroad) and they are all decent, so why is Oswestry so disappointing? I keep going because I am local and want to see it survive. When will I learn?
Willywill . 2024-11-26
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1044 Opinions
Great restaurant, staff great Menu as always excellent.
8 Opinions
Not the sort of language you expect on a review and most certainly not the language I expect from self confessed hungover bar staff as they fall in for their shift at midday, I would have been inclined to let the first f*** go as it was obvious the member of staff didn't realise there was a family with 2 children in the room and although not directed at us there was at least a moment of realisation and apology. HOWEVER, 2 s***s and a sciatica related f*** later and we were speechless. There is obviously a staff shortage as one of the rants was related to having to complete split shifts as the manager isn't willing to just pick one CV from the 20 he has and employ them on the spot with no interview or trial, I can only imagine that's how this particular member of staff got their job. James, you could try the barmans mate, apparently she is as keen as mustard, I would rather run a customer facing business short of staff than have customers endure this sort of behaviour. I won't name names but I'm sure James the manager can line up the sciatica comment or maybe even DNA test the lip stick marks on the window from the night before that they were so proud of, referring to them selves as a bunch of 'window lickers', appalling! I have a feeling this review may even be a badge of honour.