KFC in Edinburgh, City of

me and my friend come to this kfc quite often and really enjoy it everytime however NOT today we had orders our food and where waiting for what felt like forever as our order never even came up on the screen. we had thought that i could have been a technical difficulty however a memeber off staff then came up to us asking if we where waiting for an order, i replied with yes and he asked what we ordered and i told him, when he eventually gave us our order we noticed he hadn’t given us our drinks so i told him that we had orders our drinks to what he replied with “could have told me that before” with an utterly unacceptable voice. he was very rude and took ages to give us our drink. the member off staff was a ginger male.

Me and my friend like to come here quite often, however today we were not completely satisfied as we ordered our food and drinks and it never came up on there system. A member of staff asked us what we ordered we told him the food we ordered then when he brought it we asked for the drinks we ordered and he gave us complete cheek and not at all good customer service. He said “Well you could have told me that before” with a total nasty and just rude tone. Not happy. The member of staff was a ginger male.

nasty staff, wrong order , food alredy done on 20 seconds shows not fresh and filthy ashamed been a edinburgh resident knowing this place seves food staff should be sacked

What a disgusting, filthy 'place. Enough food on the floor to feed the five thousand. Tables filthy, staff uninterested. Kind of par for the course where KFC is concerned, though.

Quality Quantity of the food and the conditions of cleanliness of toilets are disgusting. Also I was standing outside and one of the delivery cyclist came down the road and actually rode his bike into the shop my wife and grandson have stay back until he got in. You need to address whole review as matter of urgency.

I went to KFC with my family and it was so delicious! The food was so warm and nice and i will definitely be coming back. Totally recommend the pop chicken for young kids with picky taste

Attention. I made the payment to the automatic machines. I made the payment regularly but the machine froze. I was robbed of 25€ and the staff did nothing to help me. no chicken. cheated

This is the most filthy restraunt I have ever visited. The food wasn't great either. Couldn't wait to get out.

My order was taken incorrectly and when we questioned it we were met with arrogance and refusal to correct ti. The supervisor/manager spoke down to us and belittled us and then tried to charge us extra to correct the order. His tone and demeanour were appalling and demeaning. I will not be visiting again. Based solely on the supervisors attitude x

Ordered through the app in the restaurant and the food was supposed to be served directly to my table but alas I had to go up and collect my cold food after 20 mins, and got no apology haha #kentuckyfriedcrap

ordered food with drinks and instead of sending drinks they sent out 2 extra portions of chips no one needs. food came cold, longer than meant to be, and wrong things came.

We were staying in an apartment above the KFC so grabbed a take away one night. Excellent food and helpful member of staff

Went there to get a family bucket with some hot wings, quality of chicken and sides excellent, fries a bit soggy, staff were friendly and smiling.

I have the order the chicken wings The breading on the chicken wings it wasn’t good. The fires were very soggy.

Firstly- apologies to Souh St Andrew Street branch, where I accidently posted my below review: Please ask Tripadvisor to remove this. A few weeks ago, I ordered food from this KFC for delivery. Over the whole order, there were supposed to be a total of 6 pieces of original fried chicken. I received 5, and of those pieces, received one drum stick, and five pieces of what can only be described as boney, over-cooked, dried, flattened pieces of "chicken", with all the meat removed! Disgusting. I went on to order KFC online about a week ago, from another KFC slightly further away from my home, because the food here was so poor. KFC ordering system decided that my food would however be coming from this restaurant.Quelle Surprise! Same order but got the same quality, flattened pieces x 5, and a drumstick. I don't know what they do to their chicken, but it is shocking that they continue to serve this extremely poor quality chicken. Whilst I usually love KFC, I'm now unable to get any quality KFC food delivered to me, because regardless of ordering from another KFC, food will come from here because it's closer! Finally, and pre-empting some excuse that my second meal came from my KFC of choice (the one further away), it didn't, as I tracked my order from the delivery guys. This franchise is very close to getting a formal complaint made to KFC Business

Visited this place as our grandson loves KFC - We though we would give them both a discounted treat on a Tuesday during the 50% help to eat out offer. When we entered the staff had very craftily closed off all the seating areas and...

Went to this KFC as i was a tad peckish an fancied some chicken. After standing for about 7/8 minutes waiting to be served at the counter, despite no one else queuing, as the female member of staff deemed it more of a priority to...

DONT order from them off just eat I can’t comment on the food because the wrong order was sent which was sent back with the driver, we called the restaurant to be rudely told basically tough luck contact just eat, you would think simply acknowledging...

Fairly standard quality across the chain ,this is a very busy restaurant just off Princes street at the West End . We took the 3 piece meal which includes Fries and drink .Great flavour good value for the money .We had to stand in a...

Ordered a take-away from Just Eat and delivery took an hour which was fine until they gave us the WRONG ORDER. Tried to contact the KFC branch we ordered from and they said they will contact us after. We waited for over an hour and...

Fried RAT???? It may say KFC on the bucket but this is NOT KFC in the bucket. I have never, ever seen fatty chicken before. This mystery meat is mostly fat. The breading is not the colonels recipe. It doesn’t stick to the chicken and...