KFC in Cheshire East

Drive thru order. Paid and told to wait. 16 mins later order delivered. Chicken ok. Burger cold and fries soggy and Luke warm No napkins or wipes to clean hands. This is an absolute waste of money. Colonel Sanders will be spinning in his grave at such low standards

The food is what you'd expect from any KFC and one member of staff went way beyond what you'd expect in terms of service, explaining the self-check in machine, talking to his colleagues to ask what my booking number was, and being a busy bee cleaning up tables and stuff. He is the pride of his profession. Unfortunately, my praise has to stop there for this eatery. The place was absolutely heaving with people, with long queues to get your food. Shouting kids everywhere. People lined up in the queue being extremely close to the table I was sat at. Lack of space and lack of seating! This was a very stressful experience even though I have been eating at KFCs in several countries for 50 years, this was one of the worst ones I have had.

Called in today for a bite to eat . We ordered a boneless banquet and a zinger tower meal. We were served by Lucas who was very helpful and brought our food to the table. Both meals were great and Lucas's customer service was second to none. Thankyou so much.