GastroRanking-logo
Score
OpinionsNoteTripAdvisor161.5

comment_iconOpinions

Queued for ages ,nobody answered the the smashed up screen , so drove to collection window to be told I had to go round and Queue again. Every time I come to this KFC, the staff are rude, incompetent and do not care.

site_logo

Natalie W . 2024-10-26

MORE AT TripAdvisor

I ordered via Just Eat a take away dinner and 4 chicken pieces were missing from my order Appalling service. Even Just Eat customer service appalling. They did not answer the phone and did not let me select the right order option to complain bc it was not in their drop down list. They then said they could not refund me. I will stop ordering from KFC and Just Eat all together. Very disappointing.

site_logo

Stay25706101983 . 2024-08-21

MORE AT TripAdvisor

Shocking customer service and leaving items from my drive through order. Placed my order at drive through with nothing up on display screen. Was then overcharged 50p at the payment window by the most miserable man on the planet. He forgot my drink at 1st then not even a thanks or goodbye at the end. I got home to have chicken missing from my order I immediately returned to confront the staff member who boxed my food he took the bucket from me then all of a sudden 5 colleagues gathered around and I know full well they added the missing item as I double checked my chicken and taken the pieces out of the bucket they then tried to blame me for not counting properly. Always double check your orders and don't expect a polite customer service here or just do yourself a favour and do not get your food from this kfc SHOCKING!!!

site_logo

Lee K . 2024-04-29

MORE AT TripAdvisor

last month had to get a refund from just eat because the order was never delivered so went there myself tonight and they charged me for a burger that was missing, absolutely useless, make yourself a sandwich and save the hassle

site_logo

stevelowen43 . 2024-01-25

MORE AT TripAdvisor

Went threw drive thru today. The woman taking orders threw the window was rude. When I went to the next window to collect my food, I asked if I could pay for some dips. the man said no you have to go all the way around again to the very first window to order dips, Joke if you ask me!!! I got home to eat it looked like it had been thrown in the box, chicken wings tasted burnt. The whole meal was ropey. Won’t be coming back any time soon.

site_logo

Chrissy . 2023-09-09

MORE AT TripAdvisor

This goes for most of these fast food chains these day, but especially KFC… Whoever the manager is here, sort it out mate, I feel embarrassed for you and the establishment you’re running. Everything is a mess, the food is terribly prepared, the wraps and burgers turn up looking like they’ve been kicked around the kitchen. There’s more personality and communication in the cardboard boxes the food is served up in, than the staff. I’ve only used the drive through, but from the look of the outside, this is borderline hygienic. To anyone reading, I’d love to suggest a good KFC in the area, but in my opinion they most disappoint these days.

site_logo

Chris M . 2023-07-17

MORE AT TripAdvisor

This was an incredibly unpleasant experience. Restaurant floors and tables were dirty and sticky. Food was badly prepared (wrap fell apart instantly). Very crowded restaurant, hard to collect food due the number of delivery drivers waiting to collect orders. The atmosphere was overall quite intimidating and felt unsafe. I will not be returning and wholeheartedly do not recommend this restaurant to others.

site_logo

SC . 2023-06-18

MORE AT TripAdvisor

Similary restaurants in East of England

restaurant_img
3.2

652 Opinions

location-icon37 High Street
Fast food
outdoor_seating_236149takeaway_236149delivery_236149

Although the driver delivered the food on time - the estimated waiting hours was over 1 hour… too much for an online order.

restaurant_img
3.3

562 Opinions

location-icon56 High Road
Fast food
outdoor_seating_193248takeaway_193248delivery_193248

Great quality, really enjoyed it and delivered early and piping hot!

restaurant_img
3.3

135 Opinions

location-icon17 Cromwell Avenue
Fast food
outdoor_seating_231510takeaway_231510delivery_231510

This is a fantastic spot for anyone craving delicious, freshly prepared food. The menu offers a great mix of seafood and grilled dishes, and everything I tried was cooked to perfection. The fish was crispy and flavourful, while the shish kebabs were tender, juicy, and seasoned beautifully. The portions are generous, and the prices are very reasonable for the quality. The staff are friendly and efficient, creating a warm and welcoming atmosphere that made my visit even more enjoyable. Highly recommended!

restaurant_img
4.3

348 Opinions

location-icon99 Rye Road
Fast food
outdoor_seating_221097takeaway_221097delivery_221097

Can get a bit busy and hard to hear when they call your order if you go in, and the price is a bit higher than some for a chippy. But it's probably my favourite chippy of any in the country, from cornwall to hull. I literally get it every weekend. (But I never eat in so I can't comment on that)