KFC in Hart

This order was not delivered!! Driver did not attempt to call me to say they couldn’t find location and map showed that he still had our order over 30 mins later. We called kfc who agreed they could see he still had it and told us to contact just eat

was later than they originally said but could have been the restaurant. food was cold when we got it

Cold food, and gravy watery and tasteless

genuinely the worst KFC I've ever had, food freezing cold.. chips not cooked properly.. gravy thin and flavourless, absolutely awful.

Food was just about cooked, not hot and chips were soggy.

Hot Food was cold on delivery and cold drinks were warm. Meals had to be microwaved to edible temperature and were no longer pleasant to eat.

Was nice apart from the gravy missing from my order

Very Soggy batter, Dried up cold chicken, flat drinks. Had to return my 2 piece signature chicken because it was inedible. Don't come here.

Food was cold and missing chips

Food wasn’t very warm and items missing

delivery took over an hour, when the food arrived the chips were cold

Their fried chicken is hot and delicious, much better than A30

driver did park ON my front lawn though!!!!!

Items were missing, Delivery driver kept extending delivery time by 10 minutes. Suppose to get here by 12.30 came at 12.52 food was really cold.

I have had an item missing from my order twice in a row now. how hard is it to make a small order correctly.

Chicken was great as usual but what have they done to the chips?? They tasted like there was some awful herby flavour on them and they were so greasy. I’ve always liked their chips but if this is something new they are doing then I’m afraid I won’t be ordering again, they were grim.

They had one meal when we ordered over £60 worth of food. Tried to call the restaurant no answer! Had to do a refund on here which can take 7days.

Terrible food incorrect order and we waited days for the delivery with all the technology available this isn’t exceptable below par service

Freezing food and warm cans of drink. Absolutely rubbish. On the upside they actually got my order right this time albeit cold and inedible.

Food was good and hot but they forgot my chips!

Very average establishment. Food is alright but can sometimes taste a little off but all in all I haven't really ever had a bad experience. The staff they have now in the evenings seem to be quite welcoming

Ordered via Just Eat. One soft drink missing from the order and the other that came was a luke warm can. The chips were also stale and not up to the usual KFC standards.

Food arrived quicker than expected, and actually warm, great service

My food wasn't even delivered even though I was notified that it had been, so I'd like to know where it's gone?

It's a shame you can't swap drink for gravy in a meal in yateley. One client less. Friday 31th August. 15:00pm

Journey from restaurant is less than a 5min drive. For the order to arrive early but freezing cold is poor! Will not order again

on time food hot driver polite great service will use again

most of the food was cold and not enjoyable so had to throw away. not the usual experience and spoilt the dinner.

Rushed services, food had been sat out for some time.

Chicken was almost cold and the box with the fillets in was squashed and broken. Please remember we have to pay for this and it’s not cheap. Very disappointing

Just ordered a zinger rice box and had it delivered because I have covid. When I opened the box there was no rice, just chicken and salad. Plus the 2 small pieces of chicken breast instead of 1 larger piece was very dry and the whole thing inedible and had to be put in the bin . Obviously because I have covid I can't take it back but I won't be ordering from there anymore.

we order 2 hours and half before , and the drink is hot while the food is cold

very polite driver and prompt service

ordered the family size boneless chicken box. everything was included EXCEPT ANY CHICKEN!

I didn’t get my coleslaw, really not happy as this is like the 3rd time I’ve had something missing.

never turned up had to re order

Ordered a six piece bargain bucket.. 6 chicken legs!!!! Not 1-2 breast… very very disappointed.

The chicken really tender and tasty. I love it.

I had ordered 8 pieces of Boneless fried chicken for which they take only 3-4 minutes to prepare but I’ve to say chicken is so cold. They didn’t even realize that customer is paying for it. You should take a little more time but please give orders according to KFC standards. It’s also smelling may be they are using rotten chicken. It’s a request be stick to the standard & give more attention while dispensing your orders so that the customer doesn’t suffer even after paying… I spent £7 but got nothing well 🙏

I order a 6 piece sharing bucket, 8 hot wings, 2 corn on the cobs, a rice box and 4 fries and a bottle of Tango but I received an 8 piece dipping boneless feast with the same drink.

Driver was amazing as I asked for delivery at the wrong address and he came the address I was at because he was amazing!

i order at 21 p.m and arrived on 23:30 p.m

Delivery driver called and said he did not have my address so had to re give , this was already when order was late by 20 minutes. When order arrived all food was cold, burger bun had a bite missing out of it and was hard and stale. Worst food I have ever had from this store

delivered on time and piping hot

The driver missed dropping off the Pepsi max. Kids were not happy and there was no contact number to call

Excellent service and a friendly team together with great food.

Small but nice kfc, clean, quick and food good

never got my order. they delivered to someone else and gave me the other person's rubbish order. and kfc said its not their problem.

Food never came but appeared as delivered on app

the meal was warm and took over a hour to deliver

Very disappointed. Waited for my delivery 1 hour and 40 minutes.

Gave my entire family food poisoning that's 9 people with the pukes. All fell ill within an hour if each other and the food from this take away was the only thing we had all eaten the same. Will be avoiding in the future

One of the best KFC chains around. The staff are always polite and friendly, fast and nothing has ever been missed. Doesn't seem overly greasy either compared to some others.

Missing 3 items. Cold food. And the worst quality chicken from any KFC ever. Don’t bother.

Delivery was Good, but the food is not up to expectations, there were no tissue paper and also non of the free sachet source was included. It was so dry and tasteless.

The delivery guy was very nice and polite. Thank you so muxh.

The dumb foreign delivery driver managed to deliver my order to 11 Goughs Meadow.... Luckily the resident at that address is honest..Do some of your drivers find it difficult to understand English? My address is Flat 11 Swan House,37 Goughs Meadow

Delivery good but no popcorn chicken in boneless banquet.

i didn't get my order and they didn't call me

the food wasn’t pleasant smelt awful and the chicken wasn’t nice at all

Your delivery driver was very rude and very unhelpful

Gave us wrong flavour fruit shoot

The worst kfc around the driest chicken I’ve ever had and this isn’t the 1st time it’s been like that and chips half cooked absolute rubbish.

I didn’t receive my coleslaw, everything else was okay

Thank you. I've been having an awful time due to personal matters, and in tears. The staff were very kind about it, admittedly it made me cry more but I do appreciate your kindness. Food was hot, everything was there, came on time, driver was lovely. I have absolutely no complaints. Thank you again.

Possible winner for the worst KFC in the UK award. Whether ordering online or in person, 75% of your orders will be wrong and/or items you paid for. If you are lucky enough to receive what you ordered and paid for, what you receive will have a 50% chance of either looking like it’s been run over by a truck and/or cold. Complaining about this will either result in no response at all or attitude. Quite how they are able to hold a franchise is difficult to know. They are deeply appreciated by the local rat population however, live in numbers around it and have an endless supply of food.

Forgot my coleslaw I’m not happy at all and probaly will not order from again

Status said delivered 5-10 minutes before it was actually delivered (Longer than it actually takes to drive from the restaurant to delivery point).

Contender for the worst KFC in the country. Working local to this KFC, we have made numerous orders to this branch... AND EVERY SINGLE TIME IT IS WRONG. Without fail, they miss items completely or give the wrong order. It is almost impressive, impressively bad.

Food was greasy, non edible Contacted KFC, said next batch not going om for half an hour Want a full refund

Food was cold because it was made for 18:24 and delivered just before 20:00. Very disappointed

Very late and I had to wait 1 hour for my food

Just had delivery from Just eat, cold burgers and soggy chips, Also the burgers were assembled by someone who really doesnt enjoy their job, worst kfc ever to be honest our last experience at Yateley kfc wasnt great so lesson learned, never again

I waited an hour for my food and then it finally showed up and it was stone cold was not enjoyable. But at least they gave me the right things🤷🏻‍♀️

Well done, best KFC chicken ever. Big chicken pieces, great taste prompt delivery. Very satisfied. Please do not change your standard.

Driver was good and punctual , there were items missing on the order! Very disappointing. Cold food

Phone number was inccorrect. ! Driver couldn't contact me. Coleslav was missing again!

Waited almost 2 hours for it to get here, and it was cold and dry!!! Very disappointed....

no update from just eat. I had to ask where my food was. eventually they changed the delivery time to over an hour later than it originally was for

the driver bought my food and the drinks bag split with my cans of drink inside

Cold food / quality more than poor

food was cold by time it arrived

Cold food, soggy chips couldn’t eat one chip. Went straight in bin. Oily chicken and cold food. Not at all worth for the trip from arborfield and to plan for family meal spending £20. Better to buy frozen or cold food and use oven or air fryer. Will try to avoid as much as possible going there.

Nothing arrived despite the app saying otherwise

Chips were actually cold. Please ask driver to park on road, as there’s no reason to straddle pavement and driveway - this only inconveniences our neighbours and pedestrians, many with dogs and children. Thank you.

My order was marked as delivered an hour ago, but nothing has arrived. No attempts to contact were made.

Varied chicken pieces, arrived swiftly, and still warm, good experience

Always quick and friendly. They manage to pack what you ordered, which is a rare ability these days. Food is always warm and fresh.

I have been coming to this KFC for years and have never once had a bad meal l, this is a great franchise and the food is spot on - I’ve had an instance where a food delivery company stole my order, and when I went in store to repurchase my meal directly and explained my situation, they very kindly gave my meal at no charge. You never forget these small acts! The consistent quality of the chicken is what keeps me coming back (mini breast fillets are amazing)

the burger was incorrect to what I ordered

Smallest burger I've seen, even my hashbrown was bigger than my bit of chicken. For £8:49 it's scandalous. Chips were soggy and tasted stale. Service as expected. Keep driving past this one.

you forgot to put coleslaw on me!!!!!😡😡😡😡

Generally you get the food you ordered. We've had many deliveries to home that have been missing items, to the point where someone in the house doesn't eat! Make sure you check your order before leaving!

food was over cooked, chicken dry and chips were just about suitable for the bin rather than human consumption I was just about to cancel the order when it arrived after waiting an extra 50mins from original delivery time

Second time our family has ordered using this app recently, the first time the delivery time kept increasing then the order was cancelled! Tonight the order was late as the delivery time kept on increasing again! We shall seriously consider using a different delivery app!

Waited 1 hour for the food, despite a 15 minute estimated time. Food arrived stone cold. The only thing slightly warm was the drinks

Very poor. All food was just chucked in the box all messy. I was missing numerous items. The gravy had leaked everywhere and the pot was empty due to this. We called the store to complain… after 10 calls of trying to get through they answered and said that there is nothing they can do to help with the issue. Chips were cold and almost had a stale texture. Very poor and disgusting customer service.

i did not receive part of my order.

I often order the veggie rice box meal, which is meant to come with a corn on the cob. However whenever I order from this particular branch I never receive it! Very frustrating. Especially since the menu states it should come with the meal.

It hasn’t turned up. And you say it is delivered. I want a refund