KFC in Bury

delivery man was kind and friendly

Can't get simply orders correct. Send totally wrong food and refuse refund.

Very poor service and waited over 2 and a half hours

Did not receive mini filet or popcorn chicken

The food was cold when it arrived

thank you the whole meal was amazing thank you

Just hard to get too as you have to be on the right side of the road

my order was late and to top it off I didn't receive the chips with my order. Colonels 3 pce meal deal with no chips isn't a Colonels 3pc3pce meal deal.... I am fuming.

Entire meal missing. KFC are useless at checking orders

the order did not arrive in full, only half

Didn’t re I’ve all my food. Box of cookies missing. Apart from that it was hot and delivered on time.

the delivery driver was very polite - the food was OK

The driver was fantastic yesterday with my order, I had ordered to the wrong address as I was in work. The driver was very understanding and delivered it anyway. Thank you very much. The food was also lovely.

I am still awaiting my refund for missing item chicken fillets £5 99 which i submitted on the 6th of November

My fries were cold and I didn’t even get a refund

on time food was cold & drink was warm not happy 😒

Chicken wings are good. Staff are not communicating well though. Ex: tell us where the tissues and utensils are. Do not assume we know

good food just missing items. fast delivery

Perfect quality and well attention to Note .

Very clean. And tidy. Nice parking space.

very nice lovely meal service great would order again from k f Chris 😃

I live in a block of 4 and the driver would not come in just waited at the door I have walking difficulties never had this problem before I will never order from you again just to had I always give them 2 pounds when delivery comes but not this time

Delivered to my back gate not front door driver refused to drive round the front of my house quite clear its my back gat not except able i a disabled

The food was cold when it arrived its not usually like that so a bit disappointed with tonights order

stone cold because lay against a Ice cold tango which is now warmer than the food

dreadful, rip off, don't waste your money

So I popped through the drive through at KFC in Prestwich for my Wife as she fancied a KFC so i ordered a 10 piece bucket with 4x Fries, 2 large sides and a bottle of pop. Super Polite and friendly staff, Excellent customer service, Carpark was spotlessly clean super fast food and it was hot and tasted amazing. I post alot of reviews on Google and we have over 29,000,00+ Views and we always give our honest opinion on everything from Service, Value for Money, Customer Service, Cleanliness, Food, Drink, Restaurants, Accommodation, Flights, Airbnbs, hotels, beach clubs, holidays, Airports, taxis, transport, football stadiums, Beauty treatments etc. 5☆ 5☆ 5☆ 5☆ 5☆

Missing gravy, chips stuffed into chicken bucket making them soggy. Warm cans of soft drinks in same bag as chicken. McDonald’s manage to deliver a soft drink in a cup with ice why kfc can’t do this is beyond me. Expensive let down

Never got my order. I got someone else's. Just Eat drivers are useless

My food never arrived and still havent been refunde absolutely ridiculous

I asked for chicken not chicken fillets you all okay not know the difference between chicken

I didn’t receive my order the delivery driver did not listen to me when I gave him the address and said he was taking it back to the restaurant

Never received my order. Money taken out of my bank.

Food never arrived and was marked as delivered despite the new security code feature being implimented.

I am really disappointed with my dinner which was delivered to out home last night. We ordered a boneless banquet and some extra wings. Firstly, the food was cold. Just bordering on Luke warm. Secondly, the smallest pieces of chicken was sent to us. I am very upset we spent £24.95 on cold dinner. If I had been feeling well, I would have driven back to Kentucky in Prestwich to show them. We ate the food but was not enjoying our home delivery. I feel sad we had such a disappointment.

Food hot and fresh as always, and lovely friendly delivery staff.

At 9:45 pm they said that don't have chicken anymore, so they couldn't take my order. However, they are open until 11 pm drive through. How is possible? Why they are still open until 11 pm then?

Didn’t receive order tried giving me a different order

Very clean restaurant with fantastic service and the food is freshly cooked 5 stars 🌟

Excellent service going through the drive through

Good food and excellent customer service from MOMEENA! She’s really helpful and with a positive attitude:)

Spent £55 came home with missing popcorn chicken but wasnt worth me driving all the way back for it, not the first time its happened its normally hot wings missing. Food is good and service is good.

Lovely store, really friendly team, clean lobby and very fast to receive my order

Not got my order got someone else’s

the restaurant gave the driver the wrong order, but the driver was fantastic and went back to change the order for me

Everything was good except the 1.5 L Bottle of Tango was missing from the delivery.

Missing items- flamin’ mini wrap & regular gravy

Don’t order the rice box meal looked like a bomb went off, presentation is awful.

It's KFC what more needs to be said same food for 20+years

food arrived cold and late.. however driver was polite and apologised for timing

How they can deliver food without any fries sad :(

A drink has been missed off the order

missing items, including bottle of pepsi- how does the driver not realise thsu before he leaves the shop?!

Burgers were cold and smothered in mayo. Chips were hard in the middle

Didn't receive the bottle of coke just the food

Missing gravey an chicken fillets

Food was freezing cold and uncooked come on arrival

could do with some quality control on the chips, lots where spds with bruising, so black

Clean, resteraunt inside and out, there's a handy drive through so you don't have to leave the kids in the car, Plenty of tables inside and out, the staff are quick and the food is always finger licking good!!

A drive-through KFC with ample space for dine in as well and an ample car park There is self order placing till and the staff are really quick in their service. The food is delicious as always in a KFC- finger licking good. There are some value for money offerings in the menu for both lunch and dinner.

amazing and professional service and food was to die for. love KFC food

Amazing eatery place. Especially the crispy chickens and their chips.

Not happy paid £28 for this order items missing have requested a refund from just eat not holding my breath from them

You STINCKY ahhahhhhhAhahahahah

Hair In food everything else was alright

Although the food quality was fine, for the ‘6 piece bucket’, that was ordered, they’d made it up with 5 drumsticks and only one breast piece, rather than an even combination of each cut - a bit cheeky that, to use up the less wanted pieces (probably)

It felt like the staff wanted us out, food was mediocre at best. Spent £25 but they would not let me use the toilet. Never again.

Foods good but they think that everything is a prank call

Served by Donna. Fantastic member of the team. First time in prestwich

Well the skin on the chicken want very nice n a bit dry

didn't send the full order and the things that were sent were not even warm 😔

I was disappointed with my order it was cold when delivered. Cold chips and kfc chicken is not nice, it was a treat for dinner but we didn’t enjoy.

I was order kids burger but it co.es change I am not happy ,I was try to call to the resturant kfc one lady is learning and she close the phone I feel bad again 😔 ,its not good for customers

One of the largest KFC's I been to very spacious and clean,not too busy you can enjoy your food in peace the staff is friendly.they are toilets for customers and also a massive parking area.

Food was really late. Cold and dry on arrival. Had to warm in microwave.

Missing drink from order but food still good.

Wow I am absolutely disgusted. I purchased my food from drive through and parked up - food was cold. As I was eating in the car park I witnessed another car in the drive through who had an issue with their order - unsure of the specifics but there was obviously something wrong with the order before even receiving it. They waited a good 10-15 mins before receiving it and I overheard the lady saying along the lines of that she hopes it is not cold due to waiting so long to which 3 members of staff came to the window irate telling her to leave. Absolutely disgusting service, employees don’t care and are not in any way apologetic. The manager is incredibly useless. Easter Sunday around 8pm. Please go elsewhere if you want warm food and good service

Food is freezind and missing hot wings

The food was all over the place including the burgers and the dressing. They also put the drinks in with the food. Now why on earth would you do that knowing it will cool down the food. It shocks me that employees behave like this when they would take more care of it was their own order.

cold food that was delivered in a damp bag proving it was left sweating somewhere. than the driver almost dropped causing it to be ripped up. was the wrong order(husband just accepted bag🙈) with no way to contact driver or restaurant .. 2nd time food from there has turned up cold .. never again!

forgot half the stuff which i payed extra for so really not happy, 2 meals were missing after i payed full price.

Food was good hot and early only problem was delivery address was sent to the next street first as always and he’s a bit annoyed

Terrible experience No card though drive though Cash only

missing the Pepsi max bottle chips were cold and the quality of the Gravy was awful

Didn't get popcorn chicken or pineapple sticks fuming kids going mad

soggy fries, incredibly bony chicken and 2.50 for a thimble of gravy!

Quick service , food hot and cracking quality very impressed defo order from KFC prestwich again

Delivery time kept getting later despite a driver being assigned and the chips chicken and gravy were all cold

Never again food was cold and soggy all went in the bin.

My order didn’t turn up it was sent to Manchester instead of Radcliffe m26 1 wb

Waiting over an hour and when it arrived was freezing cold

I want to complain about my last order, it took over 1 hour to arrive, when it did it was cold. I tried to ring customer service but was unable to speak with anyone and all options directed me to the app- which also was unhelpful, after finding the correct link to complain, it would not submit. I rang the KFC direct, I was told also they could not help as I had to speak to an adviser via Just Eat. Your delivery driver was unapologetic and rude of his late arrival and was not bothered the food was cold. This whole order and process was extremely disappointing, I paid £ 25.46 for cold food which was over 1 hour late and ended up going in the bin as it was way to cold to even try and salvage ! This experience has put me off ever using your service again and I would like to apply for a full refund of this order. Very disappointing all round!

order wrong as usual..............cant be bothered to complain 'cos eff all is ever done about it. This was the last time for me.

driver delivered to wrong address and when he rang me he said he would not bring unless i paid for delivery AGAIN.

Missing items. 4 Fries and 1.5 L Bottle Tango. No way to get it sorted out. Very unhappy. Not a cheap order!

Delivered the complete wrong order and didn’t bother answering the phone

didn’t deliver half the food. very dissapointed

It’s not always same service that you get .sometimes they are fast and food is freesh and some time food is not fresh . But if you ORDER ONLINE food is always good and fresh

Ordered at 17:44 delivered at 19:26, no contact, no way to cancel, when phoned went to answer machine. Poor service, but again it won’t make a jot of difference, this review will probably be ignored. Just Eat just as bad, giving no option other than to sit and wait.

Really bad chicken asked for no drubsticks they sent 7 of 14 peices