KFC in Rotherham

We have just had a stressful experience placing our order. We tried to tell the person on the drive through station that there was something on our order we didn’t ask for but she kept repeating “anything else” eventually we got through to remove an item. When arriving at the collection window we heard this person talking about us to her college, I then tried to explain that she needs to slow down a bit and give customers chance to speak and that I understood how difficult it is working under the circumstances. This person refused to take the responsibility and put the blame on the customer and no apology what’s so ever. Working in hospitality myself I was quite disgusted with that attitude. All I’m saying is slow down give your customers chance to speak and when you make a mistake apologies don’t argue. Date of visit 04/03/21 18:15

Yet another KFC drive through rip off. When ordering I was asked if I want to make it large I said yes. when I got home there was not even enough for a reg portion and as usual even though my meal cam with a dip there was no dip.

Bought a fillet and fries after working all day.I was waiting a few minutes when they passed it to me wich i was surprised.got back to work with it.it was awfull it had cheese on wich I did not ask for.and tasted burnt the fillet looked like it had the burnt bits scraped off on the bottom,Bradley any fries.cost over 6 pounds with no drink.no offer of sauces.so disapointed .didn't want to take it back has i was on my dinner break.

Took a good 40 mins to get through drive to get home and find order was incorrect. Absolute chaos here. Surely its not hard to take a order and prep a meal that is required

Visited drive through to take home family lunch, Had to pay extra for ketchup and when asked was it in the bag was told yes. Upon arrival at home despite paying extra and being told it was in the bag there was no ketchup, food wasn’t brilliant either