Based on 45 opinions finded in 1 websites
Opinions
Went to KFC with my daughters and grandchildren.was the worst KFC I had visited.floors dirty.tables were not clean.staff were miserable and didnt look like they had made an effort with there appearance at all.food was not fresh.i had to take back fries they were all...
Elizabeth B . 2019-10-14
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As title states, chicken was decent and fresh. However i only ordered a meal for one and it took them 15 minutes - shockingly slow
U5maan . 2019-08-02
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We have been to this place and service is slow and restaurant can be shabby at times. But tonight had a Just Eat order and have it delivered. I think the staff need brains or something. Order was wrong, missing 3 pieces of chicken, pop,...
Wishy_8 . 2019-05-11
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One of the worst KFC's I've ever been to. You order a large meal, plain, you get a medium meal with cheese on it. When you return it to the counter the "duty manager" tries to be sarcastic telling me it has cheese on it...
Lewis H . 2019-04-21
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This is a nice KFC, especially if you are looking for Halal food. Conveniently located both for the Retail Park and also for motorists on the M6. Just exit at Junction 9 and follow signs for Wednesbury and then the retail park.
Khan173 . 2019-01-15
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What a dump when you walk in food on the floor, tables with food left on them rubbish food bin full to the top, staff just standing there behind the counter talking, the only person doing any thing is a woman late 40s with glasses...
cliffandpauline . 2018-10-24
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Without doubt, by a large margin, this is The Worst fast food outlet that I have been to in any country I have visited! 20 mins wait for a basic 3 piece meal for one and then no dips, or pleasantries supplied. Toilet was absolutely...
Jan R . 2018-10-22
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We spent nearly 70 pound there on 2 party buckets and extras and 6 of us including my grandkids have all been really ill wont be going near that place again
Tracey B . 2018-10-21
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Only been inside once then decided to take out instead. The place is filthy. Every table was dirty. Asked a member of staff if she could clean the tables and all she did was throw rubbish in the bin. Asked her to wipe them and...
kev_180827 . 2018-08-30
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This is by far the worst place I've ever been, dirty place, filthy toilets and don't start me on the staff, they made us feel like an inconvenience, won't be going there again ,
forgetite . 2018-04-21
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Drive thru staff rude, no customer service at all. On asking as how it took long, was told Not to come back.
Daman G . 2017-11-25
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Rude service, tables are always dirty, toilets are disgusting and worst of all the food is nasty. I wouldn’t recommend this place definitely not worth the money. I’d give it 0 stars if I could!!
LeChef53 . 2017-11-23
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The chicken was very oily and lacked the usual KFC flavour. Filthy floor, table and chairs. Staff seemed dull and lacked enthusiasm. Will hot return despite being Halal.
nicetripuk . 2017-09-26
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Coffee was really good, service was good but to get comfortable seating for some disabled members of our family, we had to clear and clean the table first. Self clearing doesn't seem to apply to some people. On visiting the bathroom there was a terrible odour on opening the door which turned out to be a tinned gel air freshener. Ugh! The floor was swimming in water in places,toilet seat not very clean and really dirty around hinges, no loo roll. This was replaced on request but for one member of our family with arthritic hands she couldn't get any paper as the end of the roll was still fastened.
Susan E . 2017-08-22
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Went here on 19/8/17 there was a fair few in, we ordered and within 5 mins we had order, food was very hot and presented well. Amazed how fast we were served.
Wishy_8 . 2017-08-20
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This is probably the worst KFC in the area , up the road in Great Bridge is far better if you really have to have one which sometimes my Husband does.
348nicolat . 2017-03-31
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I feel compelled to write this review as all other means to contact this place has been unsuccessful. I have been to this place 4 times as a drive through customer. And on every occasion they have missed items out when packing! Items that I have paid for and not received! Over the 4 visits that's a total of £12 this place has cheated me out of and I want my money back. The people working there can't speak English properly and couldn't organise a prayer in a church. If anyone knows how to contact their management, please let me know. E.hoque@wlv.ac.uk is my email and KFC if you read this, email me about how you are going to pay me back!
Enam H . 2017-03-29
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Clean and tidy inside but bins on car park need emptying more often. However, visited drive through and sat in car with children to eat. Sat watching numerous rats scurrying around the bins which were overflowing.
AngieA A . 2017-01-08
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Lets start with the good bits....
Nigelwv13 . 2016-12-30
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This is most unlike me but a review of..........KFC!
bwanamdevu . 2016-10-06
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Many times i ordered but there staff missing the items of food two or three time i ordered food one time they missing wrap one time missing apple pie and last time they missing chicken burger
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Btw we can tell when you re-fry cold fries. It was like biting into hot cardboard.
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The last time I ordered had a big black hair in my food said I'd never eat from here again. My daughter and her friend wanted to order tonight and there was items missing. Obviously they need better staff with better hygiene. Definitely won't be returning,
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I can't give any stars for the food it was disgusting and not edible. We took a quick stop here on the way back from buying our kids school uniform. My child's cheese burger meal had a dead fly in it. I had to show this to the staff who kindley replaced it. However we also ordered x2 lamb tikka in naan and fries. The lamb tikka and naan was not cooked properly the lamb had an off taste and was raw and the naan was very dry and hard /rock solid. The fries also tasted bitter and were dark yellow in colour, it tasted like the fries was fried in old oil, tasted like oil had not been changed in the fryer for a very long time . I took one bite of naan and lamb tikka and I had to send the food back because it was not edible. The staff kindly refunded me for the food because I could not eat it and I did not want a replacement, I was put off by the whole experience. My poor husband however quietly ate his food even though the food was not up to scratch as he didn't want to make a further fuss because our whole experience in this place was already ruined. Neelams many years ago going back 15 years used to be a good place to eat but it has gone down hill. The staff don't know how to cook the food, advice for the owner is send your staff for training or get them to visit a place like Lahore Village to learn and observe how to make naan, lamb tikka etc as they clearly have no idea how to make desi food. Sorry I have had to put this negative comment but this has been my worst food experience ever and I will not be returning.