Based on 34 opinions finded in 1 websites

Based on 34 opinions finded in 1 websites
Nº 586 in 640 in Kingston upon Thames
Nº 19 of 20 American in Kingston upon Thames
Opinions
Terrible KFC to go to, we order on uber eats, as the food arrived, the bag was torn and ripped apart, we even ask for 1 beans but they gave us 2 beans, as well the food was cold and plus once I went inside it was dirty, bones everywhere, tissue, cups everywhere, and plus the place is unhygienic and their staff is pretty rude, will maybe try for a second time in the future, will not recommend to people.
Sameer S . 2025-01-06
MORE AT TripAdvisor
Very rude staff and Don’t use Remove remove please 🙏 Sack them sack them Very rude brother must close made 100 of complains no action these people still working here
Skindar B . 2024-12-13
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About 4 years since I last popped in here. Pleasant service, only slowed slightly, by the copious amount of Moped delivery drivers, picking up food for lazy people, who can’t be bothered to get off their posteriors and walk/drive/cycle and collect their own food. Two Vegan Chicken Burgers were very nice indeed, and the Large Fries were equally enjoyable. Place was tidy when I arrived, but messy when I left because, again - lazy ‘diners-in’ couldn’t be bothered to move their trays and rubbish to the bin areas - not the fault of the extremely busy staff, frankly.
jmbb1234 . 2024-11-30
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By far the worst KFC EVER. Second time this happened. Closing time is 11 pm... I arrived at 11.53 after a hard days work and all I wanted was a burger. Didn't have a chance to cook. There are 5-7 employees inside laughing... Door is locked. Am showing them my watch and reminding them it's not 11 pm. One of them comes over and tells me they've run out of food.. pathetic excuse. Really grow up. Especially as most of the food is in frozen and just needs to be cooked. Absolutely lazy people... Have a heart you guys.
RSilva007 . 2024-05-02
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Hmmm we should of read the reviews before ordering for sure.... bone chicken bucket ... warm just about acceptable....chicken burger cold .... fries could of been hot or cold... cant advise they forgot to send them (went down well with the kids...our fault we gave this branch the benifit of the doubt due to a previous disapointment... a mistake we certainly wont make again ....s..t ...Steve /Jan and disapointed children
Steve C . 2024-02-10
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Saw this on just eat and thought definitely worth a go, prices have been raised and £2.50 added on for delivery. Food has improved in recent times and is now pretty good for a KFC, will probably order again.
Aaron M . 2017-06-14
MORE AT TripAdvisor
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519 Opinions
I booked a last minute overnight trip to Chessington and got a great deal. It was mine and my daughter’s first ‘girls trip’ and I excitedly booked our breakfast and dinner at the restaurants in the hotel. Closer to the trip I looked at reviews here and was genuinely terrified. It was with some trepidation we arrived for dinner, my expectations were VERY low! Let me tell you, I need not have worried. Staff were lovely, I mean SUPER nice, the place was spotless with plenty of seating. The theming was brilliant with TV ‘windows’ showing various jungle critters and they had a really cool leaf cutter ant colony running around the restaurant seating perimeter which was fascinating to watch. Whilst not the most elaborate buffet I have ever seen, my (picky) eater and I both enjoyed 3 courses and left full and happy. My daughter particularly enjoyed the battered chicken chunks, which were real breast meat and not usual nugget mulch. My nachos with chilli were delicious. The roast beef was too tough for my liking but the veggies were all excellent and there were so many puddings we struggled to chose! It is a bit more on the pricey side, but we went with our water bottle and a drink purchased from the bar and as we are Merlin passholders, benefited from a 20% discount. I wouldn’t hesitate to visit again on my next trip. Chessington do a great job on training their staff on customer service. Every staff member who passed by gave a smile or stopped to check we were ok and would happily chat if we initiated conversation. One staff member in particular was super, I think his name was Issac but as I say everyone was lovely ☺️
2930 Opinions
Dreadful in all ways. We were here for a two nights stay with family for chessington. DO NOT EAT HERE NOT BREAKFAST NOT AN EVENING MEAL. Staff cannot be bothered and are very rude. You are in the service industry learn some manners and service or leave premier inn need to sort this out urgently utterly terrible. Breakfast is awful laid out badly no care taken
5236 Opinions
My order was never delivered, and after waiting three hours, I had to call the restaurant myself—only to be told that my food had supposedly already arrived. I have no idea what happened, whether it was a mistake or something else, but it’s incredibly frustrating and unfair. I’m hoping to get a refund, but overall, this was a very disappointing experience.