KFC in Cambridge

By the time the food was delivered it was cold.

My order arrived late and cold

I paid for a drink an the drink never arrived

arrived hot, food was delicious!

Is a KFC ,food came late but was hot and got a cookie for the delay.

I waited over an hour and the food was cold

Very good service. Excellent staff really nice. Gunjan helped me all the times with my orders. Must recommended for good food

unfortunately not all of the order arrived

Food arrived too late.. kid was starving. French fries were slightly burnt

The order took 1.5 hours to deliver from order.

The delivery man went the extra mile to make sure I received my order. Thank you.

good explan offars Sanjay NV tks

Been here lot of times and the food and service was perfect

I love the environment with fresh meal . And staff very comparative especially one Hafiz Amir he is such a good one . Will come again

Took nearly 2 hours to come and food was cold. Terrible service.

Paid for items that’s weren’t there. No napkins and no cutlery for the beans and coleslaw.

Great tasty food. Friendly delivery driver

Amazing place and good food available here.

First time getting hot food from KFC, but chicken was not cooked well. It was half cooked. Waste of money.

we didn't get our beans.... yet charged

Not good they don’t deliver all the order. Not going to use just eat again.

Good service, only that they forgot the Pepsi max.

As seems to now be the norm with this outlet something missing off order again! Shame they don’t sort it out and just offer refunds instead

Food would have been better if the courier had come straight here and then stood on the doorstep say code What code. Code for your delivery what code. Oh they now want you to tell them the last four digits of your phone number

Order food from KFC through Just Eat. food said delivered but no food was delivered not recommended do not use if nothing is done KFC will keep losing customers and will be losing money and business

Best customer service would recommend everyone who haven't visited

Awesome service , very quick, quality of the chicken was very good and the hot wings was perfectly cooked, friendly service, overall excellent service , much better than city center KFC

I ordered a bit of food for my family and it was about an hour later so I checked where my food was and apparently it had been delivered but we had no food? So turns out the delivery person took our food so be careful next time you order

Fresh food and fantastic service

Gave me and my friend food poisoning.

Wrong order delivered driver didn’t even check my name

Chicken was too salty and oily!

I love the atmosphere and burgers here

Hi!. I ordered a big sharing bucket. 10 pieces. 8 hot wings and 4 strips, 4 fries. It came out super fast. Delicious. No queue, sometimes it is a bit more busy. Ordered from the touch screens and order came in less than 5 mins. Thank you to the nice lady at the till :)

Our driver, Meet, was absolutely fantastic. Went above and beyond. What a guy.

This is the second time in a few weeks where the food has been cold on a rival, absolutely shocking. i know nothing will probably be done about this review.But I will not be placing anymore.Orders with kfc

twister wrap was burnt and notes to the kitchen went ignored.

the food was cold and not fresh like always

Excellent service food quality taste 👌

very good dining area clean and tidy and food was amazing love to be back

Second time you have not included the drink I have paid for

Food was cold took over. hour for delivery it said 15 to 20 mins

Pepsi Max bottle not given. Kindly refund

Driver tried to deliver someone elses order to me. He has delivered my order to someone else! I rejected what he tried to give me as it wasn’t my order. Im left hungry!

food was cold and forgot my 1.5ltr bottle of coke wouldnt answer phone and kept cancling the call and then blocked my number tried to ring kfc east road and would not pick up either not a happy customer 3.49 out of poket cold food as was late

Bad service and refund process also took time bad delivery and customer care members also not giving good response

Sorry I didn’t get my order the delivery man dropped my food on road . I need new order

I only ordered two items and one was forgotten. The item we did receive was cold

Chicken a bit tough very strange for KFC drumsticks and knuckles ok but breasts not good

Wings were cold and burger is swuished

The food is good and the wait times aren't too long. During peak times the front of the place can get a bit cramped and there might not be seating available, however most of the time there aren't issues.

I usually don't leave these types of reviews. I was only given 9 wings when I ordered 10 and my fries were also very undercooked. I am extremely disappointed

first time in a long time my burger was just warm fries cold the only thing hot was the beans .I watched on the map the delivery rider went in the Opposite direction To Make a delivery then turn round and come all the way back past kfc then to me

Missing food. Came in bags not boxes although I ordered box meals. Don’t expect to pay £50 for missing food and cheap bags. Absolutely awful!

Never received order didn’t even ring doorbell I’m really upset by this and need a refund as soon as possible

Nice work and food is very delicious 💯

Bad experience…not coming again ever. I received the wrong order and when I explained to them the lady that had served me started screaming at me that is not, and on their screen said anything else, as change I receive € not £ and they didn’t want too exchange it, find hair in the food…everything is very dirty they should be shutdown.

Excilent service and good customer handling all workers are nice seating area is good

Food hot quality good and tasty

the delivery man is good and friendly

Excellent customer service given by gunjan

Tasty food and great staff at the counter, especially the lady with hijab was polite and professional.

Not had KFC for many years, I remember it being nice and at least edible. Cold chips, greasy lukewarm chicken, minuscule popcorn chicken portions. I wished I’d never spent £20 there!

I was asked for a code by the delivery man, I didn’t have one so I stood at the door for at least 15 minutes whilst he was speaking to his manager. So my food was stone cold when I was finally given it

Brilliantly treated well trained staff excellent customer service friendly environment excellent service

Went into this kfc and when I got home after I ordered a bucket the chips were all cold and had cold chicken as well Very 😞 disappointed I couldn't really enjoy my meal

Initial delivery time was 20:05 but then I finally received the food at 21:10. To no one’s surprise but my absolute frustration, it was absolutely cold. Awful service. I wish they would refund me.

amazing customer service, quick and tasty

Ordered my food at 22:30. After several delays, they forgot the order, only started cooking it after 10 min and promised to have ready in 5 min. They gave me the order 22 min after it was ordered. In the meantime, their friends came in. They started chatting. They asked me to leave at 23:00 at closing time. Their friends stayed in, and left at 23:10 as I was still eating my wings outside. Totally unprofessional, no care in the world about the KFC name.

very good service and kind workers food was very delicious

Great service and friendly staff

place was terrible wouldn't even serve me a drink. staff looked like he wanted to die 😡😡😡

Fantastic staff...so quick and so delicious.. It is a go to meal for students. Simply, finger licking good.

Great staff, great food, quick service especially by Pradeep

Brilliant experience at the local KFC

Food was never delivered. App showed it was still in progress being made for over an hour and a half but when I called KFC their system said it had been delivered.

Was nice and hot, very impressed

Great service by the staff, great hospitality shown by Pradeep

Very good service and polite staff

Food was horrible, the chicken fillet looked like my nans flip flops 70% fat 30% chicken and the popcorn chicken had zero taste to them whatsoever

Delicious..............just Delicious is all i can say.

Food was good driver was nice but rang my doorbell even tho i asked not to in the note, other than that 10/10

The delivery driver was extremely very friendly. 100% thank you so much

My girlfriend and I often eat from here , Gravy megabox deal attracts us the most, it's so delicious...And we are very much satisfied with customer service provided by few of the staff members Including Shero , Gunjan and Ashifa.

I am waiting for my order more than 30 minutes I am just eat driver

Food was good and hot. very tasty and my daughter also enjoyed it too.

Some people are very rude at there. one girl with glasses and black dress is very rude and she has no sense of customer service.

Awesome food. Amazing service. My favourite is chicken wings.

Food is too good. Staff member AMNA is very kind.every time when I visited she welcomed me with smile and give my order within seconds. Thank you Amna

I loved the customer service by the girl with black glasses in scarf. She made sure my order was complete and fresh. Well done 👍

Good service very quick and helpful

The irder was late due to the driver eating part of my order near my house.

I saw some negative reviews on google but actually when i was visited its all oppsitive staff very helpfull and cleaning was extra ordinary but washroom not dirty but not clean

NEVER GOT MY FOOD. Driver didn’t come to my property. Then it said delivered.

Terrible customer service, no customer care.

Some of the order was missing as usual then cold drinks are put against the hot chips so they were cold too. Delivery excellent can’t fault it

Ordered 10 pieces they only gave 5, watch out for the number of pieces you get. It’s not the first time.

Best KFc Restaurant ever i had...

Food was 35 minutes late and cold

wrong order sent, I ordered and paid for a bargain bucket and got sent a vegan burger and drink, can't eat this.