KFC in Cambridge

Order food from KFC through Just Eat. food said delivered but no food was delivered not recommended do not use if nothing is done KFC will keep losing customers and will be losing money and business

I love the atmosphere and burgers here

Hi!. I ordered a big sharing bucket. 10 pieces. 8 hot wings and 4 strips, 4 fries. It came out super fast. Delicious. No queue, sometimes it is a bit more busy. Ordered from the touch screens and order came in less than 5 mins. Thank you to the nice lady at the till :)

Excellent service food quality taste 👌

very good dining area clean and tidy and food was amazing love to be back

Pepsi Max bottle not given. Kindly refund

Driver tried to deliver someone elses order to me. He has delivered my order to someone else! I rejected what he tried to give me as it wasn’t my order. Im left hungry!

Bad service and refund process also took time bad delivery and customer care members also not giving good response

food was cold and forgot my 1.5ltr bottle of coke wouldnt answer phone and kept cancling the call and then blocked my number tried to ring kfc east road and would not pick up either not a happy customer 3.49 out of poket cold food as was late

Sorry I didn’t get my order the delivery man dropped my food on road . I need new order

I only ordered two items and one was forgotten. The item we did receive was cold

Chicken a bit tough very strange for KFC drumsticks and knuckles ok but breasts not good

Wings were cold and burger is swuished

I usually don't leave these types of reviews. I was only given 9 wings when I ordered 10 and my fries were also very undercooked. I am extremely disappointed

The food is good and the wait times aren't too long. During peak times the front of the place can get a bit cramped and there might not be seating available, however most of the time there aren't issues.

first time in a long time my burger was just warm fries cold the only thing hot was the beans .I watched on the map the delivery rider went in the Opposite direction To Make a delivery then turn round and come all the way back past kfc then to me

Missing food. Came in bags not boxes although I ordered box meals. Don’t expect to pay £50 for missing food and cheap bags. Absolutely awful!

Never received order didn’t even ring doorbell I’m really upset by this and need a refund as soon as possible

Nice work and food is very delicious 💯

Bad experience…not coming again ever. I received the wrong order and when I explained to them the lady that had served me started screaming at me that is not, and on their screen said anything else, as change I receive € not £ and they didn’t want too exchange it, find hair in the food…everything is very dirty they should be shutdown.

Excilent service and good customer handling all workers are nice seating area is good

Very good service. Excellent staff really nice. Gunjan helped me all the times with my orders. Must recommended.

Food hot quality good and tasty

the delivery man is good and friendly

Excellent customer service given by gunjan

Tasty food and great staff at the counter, especially the lady with hijab was polite and professional.

Not had KFC for many years, I remember it being nice and at least edible. Cold chips, greasy lukewarm chicken, minuscule popcorn chicken portions. I wished I’d never spent £20 there!

I was asked for a code by the delivery man, I didn’t have one so I stood at the door for at least 15 minutes whilst he was speaking to his manager. So my food was stone cold when I was finally given it

Brilliantly treated well trained staff excellent customer service friendly environment excellent service

Went into this kfc and when I got home after I ordered a bucket the chips were all cold and had cold chicken as well Very 😞 disappointed I couldn't really enjoy my meal

Initial delivery time was 20:05 but then I finally received the food at 21:10. To no one’s surprise but my absolute frustration, it was absolutely cold. Awful service. I wish they would refund me.

very good service and kind workers food was very delicious

Ordered my food at 22:30. After several delays, they forgot the order, only started cooking it after 10 min and promised to have ready in 5 min. They gave me the order 22 min after it was ordered. In the meantime, their friends came in. They started chatting. They asked me to leave at 23:00 at closing time. Their friends stayed in, and left at 23:10 as I was still eating my wings outside. Totally unprofessional, no care in the world about the KFC name.

amazing customer service, quick and tasty

Great service and friendly staff

place was terrible wouldn't even serve me a drink. staff looked like he wanted to die 😡😡😡

Fantastic staff...so quick and so delicious.. It is a go to meal for students. Simply, finger licking good.

Great staff, great food, quick service especially by Pradeep

Brilliant experience at the local KFC

Was nice and hot, very impressed

Food was never delivered. App showed it was still in progress being made for over an hour and a half but when I called KFC their system said it had been delivered.

Great service by the staff, great hospitality shown by Pradeep

Very good service and polite staff

Food was horrible, the chicken fillet looked like my nans flip flops 70% fat 30% chicken and the popcorn chicken had zero taste to them whatsoever

Delicious..............just Delicious is all i can say.

My girlfriend and I often eat from here , Gravy megabox deal attracts us the most, it's so delicious...And we are very much satisfied with customer service provided by few of the staff members Including Shero , Gunjan and Ashifa.

The delivery driver was extremely very friendly. 100% thank you so much

Food was good driver was nice but rang my doorbell even tho i asked not to in the note, other than that 10/10

I am waiting for my order more than 30 minutes I am just eat driver

Food was good and hot. very tasty and my daughter also enjoyed it too.

Some people are very rude at there. one girl with glasses and black dress is very rude and she has no sense of customer service.

Awesome food. Amazing service. My favourite is chicken wings.

Food is too good. Staff member AMNA is very kind.every time when I visited she welcomed me with smile and give my order within seconds. Thank you Amna

I loved the customer service by the girl with black glasses in scarf. She made sure my order was complete and fresh. Well done 👍

Good service very quick and helpful

The irder was late due to the driver eating part of my order near my house.

I saw some negative reviews on google but actually when i was visited its all oppsitive staff very helpfull and cleaning was extra ordinary but washroom not dirty but not clean

NEVER GOT MY FOOD. Driver didn’t come to my property. Then it said delivered.

Some of the order was missing as usual then cold drinks are put against the hot chips so they were cold too. Delivery excellent can’t fault it

Terrible customer service, no customer care.

Ordered 10 pieces they only gave 5, watch out for the number of pieces you get. It’s not the first time.

Best KFc Restaurant ever i had...

Food was 35 minutes late and cold

wrong order sent, I ordered and paid for a bargain bucket and got sent a vegan burger and drink, can't eat this.

I’m not impressed at all it took over an hour for you to even assigns a driver to me. It was cold. And I had no choice but to feed it to my kids as we had already waited an hour or so! I’m disgusted and won’t be ordering from just eat again if this isn’t resolved

The colleagues and work staff is really good.

worst !! I ordered 2 box meal and everything was spilled in delivery boy's bag I got nothing but a torn bag and empty box with all rice and gravy mixed spilled everywhere and I haven't still heard from the customer service on my refund status... very bad will never ever choose just eat they are very slow and lazy to listen your concerns very lame

The delivery person left our meal on the doorstep and it is now cold. This was not acceptable. I was in the house. The delivery person did not ring our doorbell.

I ordered it with beans and butter milk mayo I got chili sauce and corn I can’t even eat due to my IBS??

Delivery person did not follow what was written on the order details to call a particular number on delivery. Left the order on a table.

ordered was missing items so asked for full refund d

Nice place as I know I visited and it was a great experience I love

i was waiting for a long time!!!

It's been here as long as I remember. Small, so not much room to sit. Clean and does the job.

There service was to good we loved it

Hot wings was osm in this store

the delivery man did not bring my order!!!

Much better compared to my previous order from the same place in terms of delivery time. It actually arrived much earlier than anticipated. I can locate the delivery driver whereas before they turn off their location on their mobile phones where you can’t track them!

They keep forgetting sides. And no refund is given. They must be making thousands every week by forgetting stuff here and there.

Went there and the lady didn't understand my order and gave me the wrong food, Then the manager came and I tried to explain to him my order was wrong, Indian guy that couldn't speak English either. So when I refused to leave he hit the red panic button to scare me away. It did work however I won't ever be going again. Why are there no English workers working at these fast food places?. It seems to be people from India that always in there. England has fallen. Bring on the Crusaders.

Ordered some food for a friend of mine but was given a completely wrong order and made to pay £9.55 for an order we didn’t ask for then I went back to the food area and they replaced it with right food but still took money from me £9.55 not good at all I will be asking for my money back for the order that was not correct in the first place and made to pay for they didn’t even have the courtesy to give my money back

Unfortunately… I ordered a bottle of tango ,and didn’t receive £3.49🤔

The food tastes nice. The wrap is underfilled though. Chips are 10/10. Chicken popcorn is nice. Though quite small.

on time, freshly made and well prepared

Excellent delivery man thank you

As always good service and taste is always consistant.

Very very very poor I haven’t received my food yet can gave refund please

didnt get the drink i orderd called branch i orderd from and no answer

Wrapping labels found cooked inside my chicken

The Uber driver ate my food nasty

Had to leave having not even finished food due to no disabled toilet and changing facility. Not only this but an employee then sneered when I asked if they had one when my 10 month old son was crying. Appalling!

great service, great food thanks!!

Every single time i dont get ketchup, everytime

Very polite staff lovable KPK ♥️

The food is very very bad I will return it back

Great food,friendly delivery driver but drink was missing from the order

Absolutely terrible restaurant. The restaurant it’s self was vile, so so unclean, the toilets were highly unacceptable. The place was a mess. Food still on the tables, food and all sorts on the floor, toilet covered in faeces. Staff not bothered how they speak to you. Wouldn’t let my dog eat here.

The delivery man was so friendly and now I am going to enjoy my delicious meal.

thanks for food . and delivery too

simple to order and delivered on time