KFC in Gwynedd

i was treat so good this morning the customer service of one lady was outstanding i was made feel so welcome and she was more than helpful i wouldn’t of thought kfc establishments vary but they do this one is fabulous i go whenever im near xxx

ERM, think you forgot something!! Maybe some training on how to compile a sandwich might be beneficial to your staff. Only realised when I got home, what a waste of money and my time.

Pushy request to fill in a survey around customer service EVERY time you go in. I have never experienced anything like this in any restaurant in the uk but something needs to change. It has made it impossible to eat here in peace so I’m just not going in anymore. Every single time you go in a worker will come over, disrupting your meal and peace with a big plastic paper with a QR code requesting that you complete a survey. At first I didn’t mind as I thought they would just leave it on the table (still annoying but you can ignore it or do it at leisure) but they stand there and watch you do it. It’s not exactly going to be a fair review anyway if the worker is hovering over you. They will watch you constantly waiting for the right time to bother you even if you’re on the phone I’ve had them interrupt my phone conversation to harass me. I’ve also had a worker tell me it won’t take much time when I informed them I wasn’t able to fill the survey in as I was expecting a call. I found this very pushy. I am aware this is an issue that is putting locals off going in and therefore the practice needs to stop. I have reported this to KFC as I am sure this isn’t an acceptable policy or the way surveys are to be completed. I really hope this practice stops soon and I can return. It’s not acceptable.

Abhisek very good and friendly staff attitude

Avoid, food not good and costly

Faizah is such an amazing champ..Good food, fabulous customer service..love it here

No one cleaning the tables or wiping tables down

Our server Ashly wad very pleasant and efficient. Top marks.

I was served by Abhisek, he was very welcoming and professional, and asked about my experience in kfc Bangor, which I must add was absolutely wondeful

Ashly served us today, top service, very friendly and helpful. Food was served to us very quickly and was very nice. Top service

Abhisek, food came quick and tasted amazing

Ashly was so helpful and she was amazing

Good team the best kfc service well done specially Adw and abdul

Food was great credit to the kitchen staff, unsure iff this KFC has been brought out but found it odd how serving staff all seemed foreign & clueless, very pushy to try get a 5 star review whilst we're sat eating our meal. And barely speak a word of English.

great customer service, friendly and helpful assistance from ashly. good asset to team

Faizah is such a lovely person , she’s really good excellent customer service she went all out to help us I really like her customer service she’s an asset to kfc💖💖💖💖

faizah is such a nice girl excellent customer service really helpful..i lover her❤️❤️

Lovely service from Faizah, speedy service, lovely food and so friendly A*

Me and the wife were craving KFC, and were glad we popped in. Atmosphere was lovely. Very clean establishment. Genuinely surprising how fast the service was. Excellent food as always (the new Christmas burger was great) Faizah was a lovely host, very friendly. Definitely will be popping in again.

very nice food abhisek was a very nice server will be coming back again soon

Dee and Aadhi are wonderful and very helpful crew members, always a lovely chat when in with them both ☺️ SUPERSTARS 🌟

Food hot and delivered by Ashly

Ashley was a great worker and was very nice!

Dee is always so polite, patient and proffesional. My experience starts of being positive the minute I notice Dee is working. She’s a credit to your team. Thank you for always showing kindness and serving with a smile!

Abhisek was very nice and welcoming.

It’s a great experience and tasty food moreover the delivery service by Abhisek so so good he so kind and helpful.

Ashley made it uncomfortable because she went up to everyone who was enjoying their meal, wanting them to fill in a form. She even had the audacity to (as my friend was doing it) get my friend to write a good review on her.

Abhisek good service and nice experience 👍🏻

Great service from Abdul and team.

Great service and food Adarsh was very helpful and and polite

Aadhi was very helpful professional and courteous

We had a great time and the service from Ashly was awesome, polite and refreshing :D

Ashly was lovely, very kind worker

Seun was very friendly and helpful!

Ashly was very kind to custermors

Nice food and lovely customer service from Ashly

Ashly gave commendable service and served us great food, 10/10 would come again

Abhisek was very helpful in creating a clean environment and making good food. Very good 👍🏼

Abhisek the food very good service excellent

In this kfc store staff which name is juned his behaviour not good. I was picking up food delivery so every time he asking swipe the order than he give a parcal. After one of guys standing behind me i think his guys from pakistan so junaid gives direct dilivery and bever asking to swipe. So i have direct question to why not asked to first swipe order so juneid started smile.its double standard of staaf behaviour. After next incident is my orderd food and he wait for me in kfc store. He continues watching my wife after he called manager and manager and junaid come with my wife and asked question his food its your or customers.

Fantastic service, food and very friendly staff. Abdul who served us was brilliant and came away very happy.

Wonderful service fantastic team. Well done Seun and Abdul

Aadhi was a brilliant server good customer service fast and quick

Abhisek thanks for the awesome food it was so gd

Ashly serviced us with good food

Ashly, was very friendly, nice service.

Lovely service and quick by Ashly

Ashley. Did fantastic service ty

Really nice and helpful take pride in her work thanks for you service today. Ashly

Excellent service from ashly xx

Ashly has been very helpfull. Her customer service has been amazing. Always smiling and asking if we needed anything. X

Very quick service From Ashly and very polite

Seun had great customer service

Swift service and good food, thank you to Seun :)

Wonderful service seun is brilliant

Abdul and Miriam were very helpful, Ashly was great ! Really fast food

Adequate KFC. Ashly was very kind and brought us some napkins.

Ashly was very nice and polite server

Great service and very friendly worker- Ashly

Lovely quick service from ashly

Very nice staff very polite from ashly and good service and food very nice

Very good service and the waitress Ashly was lovely. Thank you

Ashley was very helpful when asked for assistance

Very nice restaurant and friendly staff members especially Ashly.

Ashly was really friendly and nice with us nothing was to much trouble. Great service

Good food, and good service from Ashly

Lovely fresh food and good service by Ashly.

Food delivered promptly and with pleasant attitude. Ashly is a wonderful young woman. Thoroughly enjoyed.

THE LADY WHO SERVED ME MIA WAS A TRULY LOVELY BUBBLY CARING LADY. THE GENERAL PUBLIC SHOULDN'T UNDERESTIMATE THIS KIND OF PERSON WHO KEEPS THE LIGHTS ON DURING THISE DARK WINTER MONTHS. THANK YOU MIA 5 STAR SERVICE 🌟

Service was quick, food was tasty. Amazing service

A very rude manager called Max refused to serve our food freshly done, instead he gave us an order that's been sitting for 15 minutes due to a problem that they have with their payment terminal. He wouldn't solve the problem, nor apologise for their mistake and threatened us to call the police if we didn't stop complaining at his awful customer service. There was an 80 years old lady with us who had to eat her chips all soggy and cold chicken because of Max.

We ordered on Uber eats absolute waste of money we did a big order didn’t even receive our chips ordered 2 mini fillet burger the mayo was leaking everywhere wasn’t even edible and the other came smothered in ketchup

Food could be a bit hotter and served quicker ....

Good service, food as expected.

To be honest with you, this was such a waste off good, hard earned money AND calories. I could have eaten a nice salad from m&s but NO. KFC, you didn’t hit with this one, the chips were stale and the chicken was mediocre at best. I am truly, truly disappointed. Do better kfc.

I’m so dissatisfied had a small popcorn chicken meal, and chips were dry and plain, the iced tea tasted purely of water and the chicken was okay but not up to scratch, they also failed to put the ketchup in, so I’m asking you viewer don’t you agree that this is truly unacceptable and is frankly DISGUSTING behaviour. My human rights have been violated in this 15 minute trip to kfc and to be honest I think I’m going to need therapy. In addition to this already dismal service, I think I saw a rat (it wasn’t the server), I feel assaulted and betrayed. I hope in time that you will see the error of your ways and repent through the lord and saviour, JESUS CHRIST. My the Holy Spirit be with you.

Found a hair in my Kentucky Fried Chicken, whoever they threw into the fryer still tasted good 10/10

Chicken and gravy was hot, chips barely warm but was so hungry just ate them, worker came to our table asked us to fill out a questionnaire it said free dessert but never got the email !

Undercooked rubbish! Spent half my night pumping carrots in the toilet uch!

We had an issue with our order and they were quick to correct it and even upgraded my family's meal for free, no hassle or fuss. Very tasty food, very good service, and a very professional interaction. Highly pleased, and highly recommend.

Food was good and hot. Ordered on the machine.

Drive through service is awful, order 2 mini fillet burgers, told to wait in the large order collection bay, waited 27 minutes for my order, ridiculous waiting time, Every time is shocking consider it's meant to be fast food.

ordered through just eat, order never arrived, KFC seem to think that it's enough for them to wipe their hands of it and that it's JUST EAT's problem. Shocking policy shocking customer service, recommend not using this restaurant and not using just eat as a service.

Lovely clean store. Staff were helpful. Food was good

Portions were small. Zinger burger has shrunk. Chips were small portion and limp.

During a lul in rush hour it has a peaceful atmosphere and the chicken is fresh and tasty, the same can be said durin rush hour though the atmosphere is more clostrophobic due to less space

Great facilities and service with a drive thru option for customers at the KFC restaurant located in Bangor, Gwynedd.

Banging kfc. Quick food and adaash is a top geezer!

Quick, friendly, efficient and accurate service. Really enjoyed our tasty meals.

Worst KFC. Fries are cold and soggy. Chicken is dry. Avoid.

Overpriced rubbish and waiting forever

The people who work here are on the ball!! Food is always hot and service is great

Ccan you please start giving out a SPOON OR A FORK to eat the MASH POTATOS with. I dont really fancy digging into it with my fingers and eating it like a baby. A SIMPLE SPOOK OR FORK isnt hard to forget.

Unlimited parking. Pleasent atmosphere.

Hardly fast food, more like extra slow food!

1st time ever visiting a KFC. Ordered at the counter as I hadn't noticed the screens on the way in. Food was lovely, chicken moist and tender. Staff were helpful and food arrived almost instantly. Can't give 5 stars because 1, no coffee or hot drinks, and 2, no pepper.

The worst tasting chicken ever! I had the fillets and they were overloaded with salt - wth? My husband had chicken on the bone and his was overly salted too and pretty tasteless. The worst bit was how we felt after eating some of it - yucky!

Food was really good, the hot wings were a bit warm, expected them to be a bit more fresh, bur everything else was perfect, chips were hot and the burger was amazing.

Came here Friday after 6 to pick up food we did online, we waited 30 min, they were busy. The food was tasty, really enjoyed everything, couldn't fault anything to be honest. Could do with extra staff on front with people waiting for pickups at busiest time.

The food was good, but the tables and the floor were very dirty and oily and therefore very slippery. Health and safety is a concern since I've nearly slipped on the floor.