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3.8

Based on 2.692 opinions finded in 3 websites

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Nº 328 in 505 in Luton

CUSTOMERS TALK ABOUT DISHES WITH..ladyoldchicken

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Staff are ignorant and rude. Lack of basic customer service skills. I decided to pop in and made an order today. Once my order was ready the lady on the till pass me my bag with food containing two boxes with chicken and I walked out. Few minutes after she was chasing me at the parking asking me for my order number. After I gave her the number she grabbed one of the boxes from the bag and walked away saying :"That's your order" No explanation or apology for the mistake they made. As a customer I'm not returning back

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Todor Doshev . 2024-11-27

MORE AT Google

Great customer service and food

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Zain Raja . 2024-11-21

MORE AT Google

Staff was very kind and helpful and was clean better the before

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Muhammad Sohail . 2024-10-21

MORE AT Google

absolutely amazing kind and caring driver willing to get your food on time

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Artur . 2024-10-11

MORE AT Just Eat

This is probably the 5th review I've posted over the years. The food is fine. The staff in there should not be around people or food. I come back here periodically and find that the staff had changed however the same bad habits manners and hygiene problems still exist. I'm not going to list them again because I'm 100% sure they'll still be there when I come back next time. (Owner) I know you're sorry to hear about my bad experience. There's no need to pass it on to your team because I've done it already. What would be helpful would be fixing the problems. They're all here in th reviews.

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mac McQueen . 2024-10-08

MORE AT Google

it's good food and it's quick. my favourite lady is anika she is very nice and very pretty.

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slayla . 2024-10-04

MORE AT Google

Absolutely amazing food, super fast delivery and great customer service 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁

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Sandy . 2024-09-29

MORE AT Just Eat

The delivery was a little late, and the food was a little cooler than I’d have preferred, but the delivery driver was very polite and pleasant. I would order again for sure as the experience overall was 10/10, just a little late and not as hot as mentioned.

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Rachael . 2024-09-26

MORE AT Just Eat

how can an on time delivery be cold food 😫 and 2 pieces of chicken where winglets not thighs 🤔 the 1 star is for the staff member that put that order together

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John . 2024-09-26

MORE AT Just Eat

Cold chicken congealed sauce on the buffalo bites like Cold jelly 2 pieces of the chicken portions where winglets not any breast meat on them alongside the drumsticks lucky it's cheap because it was dreadful

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John Keane . 2024-09-26

MORE AT Google

Remarkable delivery, big delicious pieces of chicken

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Juan . 2024-09-22

MORE AT Just Eat

Anikas service was lovely and prompt. Food was fresh and hot

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macie harcup . 2024-09-20

MORE AT Google

The staff down here are amazing. We made an order on just eat and after waiting for our food I checked my ring doorbell to find the driver turn up with our food, didn't knock on our door stood at our door for a while and then walked off woth our food!! Tried to contact just eat who were not helpful and I'm to wait for a possible refund. Went down the this kfc where our order came from and they went above and beyond to help us. This is not their fault yet they get bad reviews and a bad name because of just eat which is so wrong. Thank you kfc for all your help and amazing customer service 👏

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fiona phillips . 2024-09-15

MORE AT Google

We had a missing drink and one of the wraps have the wrong sauce it

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User . 2024-09-14

MORE AT Just Eat

annoyed when you don't receive what you ordered and the phone is constantly engaged so you can't get things rectified. poor poor customer service

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Steven . 2024-09-14

MORE AT Just Eat

A1 service fast delivery thank you.

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Frank . 2024-09-10

MORE AT Just Eat

Excellent customer service. Lady that served me was very polite and efficient.

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MOTOR SHACK . 2024-09-09

MORE AT Google

Rubbish, ordered 2 chicken wraps and 2 fries and 2 supercharger sauce, then they gave me 2 chicken wraps, 1 fries and 1 gravy sauce? Is this a joke

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Salman . 2024-09-08

MORE AT Just Eat

This is a fantastic KFC, always calm, clean and welcoming. The food is great and the staff even better. My regular go-to for fried chicken!

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Jamie Finn . 2024-08-31

MORE AT Google

Lovely driver with a friendly smile drop off 😊

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Kimberley . 2024-08-24

MORE AT Just Eat

Two items missing. No drinks which I paid for came with my meal

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r . 2024-08-24

MORE AT Just Eat

did not receive bottle of Pepsi that I paid for delivery driver said ring restaurant trying ringing permanently engaged

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William . 2024-08-23

MORE AT Just Eat

Fresh and tasty! Good portions and nothing I could fault! Hot and fresh, thank you!

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Ben . 2024-08-22

MORE AT Just Eat

Never again not only was a cold there was numerous items missing and then when I told just about it, they refuse to refund me. It’s a joke.

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Vanessa . 2024-08-21

MORE AT Just Eat

amazing service and very friendly 👏

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Jibreal . 2024-08-19

MORE AT Just Eat

Food was cold and chicken was old.

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Michelle . 2024-08-18

MORE AT Just Eat

forgot my side order of chips. unhappy.

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Camron . 2024-08-14

MORE AT Just Eat

Absolutely amazing good, super fast delivery and great customer service .😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁

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Sandy . 2024-08-13

MORE AT Just Eat

Received two out of my 3 orders. This is not the first time this has happened

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Lucia . 2024-08-02

MORE AT Just Eat

Extremely late. Watched the delivery driver move round half of the town before delivering so it’s stone cold

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Leah . 2024-07-26

MORE AT Just Eat

As usual, I had to get up 4 times from my table to get things right. As usual I have paid over 35 quid for a family of 4 (with 2 small kids) and today we had the pleasure of some kids riding a horse to the place and eating it while the horse was in the parking lot... Not sure what to think of that... Honestly...

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Krzysztof Pastwa . 2024-07-16

MORE AT Google

Very disappointed with KFC!! Won’t order again….

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Dionne . 2024-07-14

MORE AT Just Eat

The food was hot and fresh but our order was wrong twice. The guys at the counter did do both corrections quite quickly though. Quite a few of the mostly empty tables needed cleaning. The bathrooms were nice and clean.

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In your vicinity . 2024-07-09

MORE AT Google

10 piece bucket = 6 legs. waste of money

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Jake . 2024-07-08

MORE AT Just Eat

Didn’t get my drink with the meal

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Trisha . 2024-07-06

MORE AT Just Eat

very dry the burger was dry and a small bit of chicken. we also had missing 2 pice of chicken

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Cherrie . 2024-07-06

MORE AT Just Eat

Food was cold and we were missing 4 pieces of hot wings from the wicked Varity bucket we ordered.

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Sharon . 2024-07-05

MORE AT Just Eat

I didn’t end up receiving my food

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Mia . 2024-07-05

MORE AT Just Eat

I can say in my all time career, I have never met such despicable, ignorant and complicated employee. Out of 6 people, I had ordered first but they all got their orders before mine. I ordered a mini filet wrap, it took them around 20 minutes to get a bloody wrap and must I say, the portions were just wea. How can a man like me eat such a minuscule of meat? And when I asked for the food, they just ignored me and gave looks to their staff with pesky smiles on their faces. I will contact my lawyer about this, consider this branch broken.

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Wajahat Ali . 2024-06-26

MORE AT Google

Spent over an hour waiting for food, when it did come drinks were out in the same bag and made our food soggy. Went straight in the bin.

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Katie . 2024-06-22

MORE AT Just Eat

Lady at the counter serves customers as if she was doing us a favour by serving us. Extremely off putting and unfriendly demeanour. Terribly lacking in customer service skill. Made a fuss when my child was asking for a oreo shake because it wasn’t available and she had to repeat herself to a child. Rubbish attitude.

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Cheeka Q . 2024-06-20

MORE AT Google

My order can barely warm and with several items missing. I can spend near on £70 in just one order, so I expect my order to be correct. I will not be ordering from here again!

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Stephanie . 2024-06-20

MORE AT Just Eat

No order received although driver put delivered!! Been waiting over half an hour since "delivery"!

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Ashley . 2024-06-15

MORE AT Just Eat

my food never arrived. Even though it says delivered

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Laura . 2024-06-15

MORE AT Just Eat

Food was lovely and hot...makes a change as when we order from different takeaway place food tends to be cold so was impressed.

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Samantha . 2024-05-30

MORE AT Just Eat

A worker called Amaan Qureshi was really helpful, brilliant customer service, would recommend!

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O . 2024-05-28

MORE AT Google

A small store but very quick and efficient. Very friendly team!

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joshua coull . 2024-05-26

MORE AT Google

Good food very quick delivery 👌 😋

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Maxine . 2024-05-19

MORE AT Just Eat

THE FOOD WAS COLD AND THE CHIPS WHERE SPARSE

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david . 2024-05-18

MORE AT Just Eat

We were so delighted with the food and cost. I think that’s one of the most efficient fast food service for 2 people. As we enjoying our food, guess about to closing time, they started to clean which is fair. However, the cleaning material they use the Hoover diffused disgusting smell… we had to stop enjoying our food.

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Ali . 2024-05-13

MORE AT Google

I was just here with a few friends and we were trying to split the bill equally unfortunately the worker was not very smart and just took all our money and confused us luckily there was a kind man behind us who thankfully paid the reast of our bill

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Milo ITB . 2024-05-11

MORE AT Google

Received the completely wrong order. Tried to contact the shop and no response. Ended up with chicken on the bone instead of wraps and a boneless banquet. Cost less than I paid also.

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Amy . 2024-04-18

MORE AT Just Eat

Missing food again this is the last time i order from here again

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Darren . 2024-04-12

MORE AT Just Eat

Why is something always missing off the order? How on earth did they not notice the LARGE popcorn chicken wasn't in the bag???????

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Carol . 2024-04-10

MORE AT Just Eat

Food was great and delivered very quickly

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Sophie . 2024-04-07

MORE AT Just Eat

Impressed with delivery but that’s about it! Won’t be ordering again! Ordered a 6 pc Bargain Bucket and we got 2 really small pieces of chicken breasts, 3 legs with not much chicken on them and only 1 decent piece of chicken. This was a meal for 3 adults but would have been fine as a kids bucket! Not impressed one bit! 😞😠

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Sue . 2024-04-05

MORE AT Just Eat

Amazing,kind person.good delivery

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Fabian . 2024-04-05

MORE AT Just Eat

Conveniently situated. Pleasant staff.

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Jason Cheriton . 2024-04-02

MORE AT Google

missing items and never got any sort of refund and the food came cold

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megan . 2024-04-01

MORE AT Just Eat

Great timing but forgot can coke !!! Apart that good food .

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Ryan . 2024-03-30

MORE AT Just Eat

Order was missing the hot wings, food was cold, chicken dry. Requested a refund.

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Andrew . 2024-03-30

MORE AT Just Eat

A pot of gravy had opened and leaked all over the food, which was disappointing.

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Ainsley . 2024-03-28

MORE AT Just Eat

The food is always well cooked. Will order again

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Sara . 2024-03-24

MORE AT Just Eat

the food took a long time to arrive which is not too bad but it was stone cold and tasted awful

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aaron . 2024-03-22

MORE AT Just Eat

Delivery time took so long now my food was freezing

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Mandy . 2024-03-21

MORE AT Just Eat

No cutleries given despite asking for one on the order details

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Ella . 2024-03-21

MORE AT Just Eat

The food was freezing and gave us the wrong items I would like a refund

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Charlotte . 2024-03-17

MORE AT Just Eat

Food earlier then they said but cold

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Stephanie . 2024-03-16

MORE AT Just Eat

chips was cold and burger was not much better

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martin . 2024-03-16

MORE AT Just Eat

I ordered mighty buckets but when I come home open box no chicken wings and all chicken burns.

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VASURUBAN NADARAJAH . 2024-03-15

MORE AT Google

Missing the included drink!!! 🤬

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Emma . 2024-03-09

MORE AT Just Eat

Brilliant had a takeaway, Due to lung condition use portable oxygen. Staff member took my order, Then when prepared took the order out to my car. Service 2nd to none, very polite very positive experience!

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james gregg . 2024-03-09

MORE AT Google

Been to this place about six times never had the correct order yet not the best food either. Place has improved just lately

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Bob Carman . 2024-03-08

MORE AT Google

It was cold and the branch at wigmore park is only 5 minutes away from the delivery address

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Susan . 2024-03-08

MORE AT Just Eat

Unfortunately, the food was very late and lukewarm on arrival.

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Alan . 2024-03-07

MORE AT Just Eat

long grain like stone in one of the fries

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Mihai . 2024-03-06

MORE AT Just Eat

Food delivered on time just missing main component to meal.

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Shanice . 2024-02-29

MORE AT Just Eat

Food was cold straight in the bin

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Nick . 2024-02-29

MORE AT Just Eat

Food was cold and wrong drink was delivered

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Wendy . 2024-02-29

MORE AT Just Eat

I brought a 1.5 letter tango and it wasn’t in my order

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Stephanie . 2024-02-20

MORE AT Just Eat

very nice usually is tbh and notes were followed so thankful for that

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matthew . 2024-02-20

MORE AT Just Eat

very good food, delivered quickly

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Jamie . 2024-02-19

MORE AT Just Eat

I put in capitals do not knock and put my mobile number and the driver rang the bell and woke up my baby I’m not happy

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francesca . 2024-02-14

MORE AT Just Eat

when the food came the bucket was completely ripped all the chicken fell out grease was leaking everywhere

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Alex . 2024-02-14

MORE AT Just Eat

Good for a KFC. Better than dunstable white lion which is useless

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lee Purser . 2024-02-09

MORE AT Google

cold and all the sauces had exploded

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ella . 2024-02-08

MORE AT Just Eat

Great service and food nice and hot

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Jackie . 2024-02-07

MORE AT Just Eat

Knocked a star off as missing items. This has happened too many times. I only ordered 3 meals, id maybe understand if it was a big order. Either way, maybe slow down/double check as its super frustrating to be left without. Other than that, food quality was fine

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Samantha . 2024-01-28

MORE AT Just Eat

My zinger stacker burger meal never came

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Raf . 2024-01-26

MORE AT Just Eat

The guy who delivered exceptional. Made my day

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Marcus . 2024-01-25

MORE AT Just Eat

Amazing service and fantastic fast delivery and very polite driver . Thank you

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Ryan . 2024-01-25

MORE AT Just Eat

1st message said 1900hrs 2nd message said 1910 and the 3rd said 1915!

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Tim . 2024-01-24

MORE AT Just Eat

Arrived stone cold, delivery person sat across the road from where it said on the map/app. Not happy considering it would have been hot if they arrived at the door!

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Paul . 2024-01-22

MORE AT Just Eat

Standard KFC Chicken was nice but you get a very small portion of chips 😕

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Andy Harley . 2024-01-20

MORE AT Google

They kept delaying the delivery time and when it came finally, it was cold and from one meal, the drink and fries were missing.

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Ana . 2024-01-18

MORE AT Just Eat

Got 2 kids meals and 2 snack meals to take away got home and EVERYTHING was wrong 😡 kids meals ordered no sauce had sauce and no fruit shoots instead they gave fizzy drinks, they didnt say these were for the kids i would not have accepted them they also gave beans when the kids meals clearly say they come with corn on the cob snack meals came with no chips and there was a weird spicy seasoning on the chips so the kids wouldnt eat them so great 2 crying kids and more dinner to make at home and out of pocket just to put the cherry on top needless to say wont be visiting wigmore KFC anytime soon 😡😡😡

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Kelly . 2024-01-16

MORE AT Google

Chip with zinger burger was like a two year old portion. Very disappointed

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carole . 2024-01-12

MORE AT Just Eat

Rock solid buns, overcooked chicken & soggy lettuce which was turning brown!!!

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jenni . 2024-01-10

MORE AT Just Eat

ordered Corn Cobs with both boxes and received barbecue beans! Sides thrown away. Is it that difficult to tell the difference?

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Andrew . 2024-01-09

MORE AT Just Eat

Never got all my order and some of it was wrong took up with just eat and never heard back won't be ordering again!!

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claire . 2024-01-05

MORE AT Just Eat

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