Based on 2.692 opinions finded in 3 websites
Based on 2.692 opinions finded in 3 websites
Nº 328 in 505 in Luton
Opinions
Staff are ignorant and rude. Lack of basic customer service skills. I decided to pop in and made an order today. Once my order was ready the lady on the till pass me my bag with food containing two boxes with chicken and I walked out. Few minutes after she was chasing me at the parking asking me for my order number. After I gave her the number she grabbed one of the boxes from the bag and walked away saying :"That's your order" No explanation or apology for the mistake they made. As a customer I'm not returning back
Todor Doshev . 2024-11-27
MORE AT Google
Great customer service and food
Zain Raja . 2024-11-21
MORE AT Google
Staff was very kind and helpful and was clean better the before
Muhammad Sohail . 2024-10-21
MORE AT Google
absolutely amazing kind and caring driver willing to get your food on time
Artur . 2024-10-11
MORE AT Just Eat
This is probably the 5th review I've posted over the years. The food is fine. The staff in there should not be around people or food. I come back here periodically and find that the staff had changed however the same bad habits manners and hygiene problems still exist. I'm not going to list them again because I'm 100% sure they'll still be there when I come back next time. (Owner) I know you're sorry to hear about my bad experience. There's no need to pass it on to your team because I've done it already. What would be helpful would be fixing the problems. They're all here in th reviews.
mac McQueen . 2024-10-08
MORE AT Google
it's good food and it's quick. my favourite lady is anika she is very nice and very pretty.
slayla . 2024-10-04
MORE AT Google
Absolutely amazing food, super fast delivery and great customer service 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁
Sandy . 2024-09-29
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The delivery was a little late, and the food was a little cooler than I’d have preferred, but the delivery driver was very polite and pleasant. I would order again for sure as the experience overall was 10/10, just a little late and not as hot as mentioned.
Rachael . 2024-09-26
MORE AT Just Eat
how can an on time delivery be cold food 😫 and 2 pieces of chicken where winglets not thighs 🤔 the 1 star is for the staff member that put that order together
John . 2024-09-26
MORE AT Just Eat
Cold chicken congealed sauce on the buffalo bites like Cold jelly 2 pieces of the chicken portions where winglets not any breast meat on them alongside the drumsticks lucky it's cheap because it was dreadful
John Keane . 2024-09-26
MORE AT Google
Remarkable delivery, big delicious pieces of chicken
Juan . 2024-09-22
MORE AT Just Eat
Anikas service was lovely and prompt. Food was fresh and hot
macie harcup . 2024-09-20
MORE AT Google
The staff down here are amazing. We made an order on just eat and after waiting for our food I checked my ring doorbell to find the driver turn up with our food, didn't knock on our door stood at our door for a while and then walked off woth our food!! Tried to contact just eat who were not helpful and I'm to wait for a possible refund. Went down the this kfc where our order came from and they went above and beyond to help us. This is not their fault yet they get bad reviews and a bad name because of just eat which is so wrong. Thank you kfc for all your help and amazing customer service 👏
fiona phillips . 2024-09-15
MORE AT Google
We had a missing drink and one of the wraps have the wrong sauce it
User . 2024-09-14
MORE AT Just Eat
annoyed when you don't receive what you ordered and the phone is constantly engaged so you can't get things rectified. poor poor customer service
Steven . 2024-09-14
MORE AT Just Eat
A1 service fast delivery thank you.
Frank . 2024-09-10
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Excellent customer service. Lady that served me was very polite and efficient.
MOTOR SHACK . 2024-09-09
MORE AT Google
Rubbish, ordered 2 chicken wraps and 2 fries and 2 supercharger sauce, then they gave me 2 chicken wraps, 1 fries and 1 gravy sauce? Is this a joke
Salman . 2024-09-08
MORE AT Just Eat
This is a fantastic KFC, always calm, clean and welcoming. The food is great and the staff even better. My regular go-to for fried chicken!
Jamie Finn . 2024-08-31
MORE AT Google
Lovely driver with a friendly smile drop off 😊
Kimberley . 2024-08-24
MORE AT Just Eat
Two items missing. No drinks which I paid for came with my meal
r . 2024-08-24
MORE AT Just Eat
did not receive bottle of Pepsi that I paid for delivery driver said ring restaurant trying ringing permanently engaged
William . 2024-08-23
MORE AT Just Eat
Fresh and tasty! Good portions and nothing I could fault! Hot and fresh, thank you!
Ben . 2024-08-22
MORE AT Just Eat
Never again not only was a cold there was numerous items missing and then when I told just about it, they refuse to refund me. It’s a joke.
Vanessa . 2024-08-21
MORE AT Just Eat
amazing service and very friendly 👏
Jibreal . 2024-08-19
MORE AT Just Eat
Food was cold and chicken was old.
Michelle . 2024-08-18
MORE AT Just Eat
forgot my side order of chips. unhappy.
Camron . 2024-08-14
MORE AT Just Eat
Absolutely amazing good, super fast delivery and great customer service .😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁
Sandy . 2024-08-13
MORE AT Just Eat
Received two out of my 3 orders. This is not the first time this has happened
Lucia . 2024-08-02
MORE AT Just Eat
Extremely late. Watched the delivery driver move round half of the town before delivering so it’s stone cold
Leah . 2024-07-26
MORE AT Just Eat
As usual, I had to get up 4 times from my table to get things right. As usual I have paid over 35 quid for a family of 4 (with 2 small kids) and today we had the pleasure of some kids riding a horse to the place and eating it while the horse was in the parking lot... Not sure what to think of that... Honestly...
Krzysztof Pastwa . 2024-07-16
MORE AT Google
Very disappointed with KFC!! Won’t order again….
Dionne . 2024-07-14
MORE AT Just Eat
The food was hot and fresh but our order was wrong twice. The guys at the counter did do both corrections quite quickly though. Quite a few of the mostly empty tables needed cleaning. The bathrooms were nice and clean.
In your vicinity . 2024-07-09
MORE AT Google
10 piece bucket = 6 legs. waste of money
Jake . 2024-07-08
MORE AT Just Eat
Didn’t get my drink with the meal
Trisha . 2024-07-06
MORE AT Just Eat
very dry the burger was dry and a small bit of chicken. we also had missing 2 pice of chicken
Cherrie . 2024-07-06
MORE AT Just Eat
Food was cold and we were missing 4 pieces of hot wings from the wicked Varity bucket we ordered.
Sharon . 2024-07-05
MORE AT Just Eat
I didn’t end up receiving my food
Mia . 2024-07-05
MORE AT Just Eat
I can say in my all time career, I have never met such despicable, ignorant and complicated employee. Out of 6 people, I had ordered first but they all got their orders before mine. I ordered a mini filet wrap, it took them around 20 minutes to get a bloody wrap and must I say, the portions were just wea. How can a man like me eat such a minuscule of meat? And when I asked for the food, they just ignored me and gave looks to their staff with pesky smiles on their faces. I will contact my lawyer about this, consider this branch broken.
Wajahat Ali . 2024-06-26
MORE AT Google
Spent over an hour waiting for food, when it did come drinks were out in the same bag and made our food soggy. Went straight in the bin.
Katie . 2024-06-22
MORE AT Just Eat
Lady at the counter serves customers as if she was doing us a favour by serving us. Extremely off putting and unfriendly demeanour. Terribly lacking in customer service skill. Made a fuss when my child was asking for a oreo shake because it wasn’t available and she had to repeat herself to a child. Rubbish attitude.
Cheeka Q . 2024-06-20
MORE AT Google
My order can barely warm and with several items missing. I can spend near on £70 in just one order, so I expect my order to be correct. I will not be ordering from here again!
Stephanie . 2024-06-20
MORE AT Just Eat
No order received although driver put delivered!! Been waiting over half an hour since "delivery"!
Ashley . 2024-06-15
MORE AT Just Eat
my food never arrived. Even though it says delivered
Laura . 2024-06-15
MORE AT Just Eat
Food was lovely and hot...makes a change as when we order from different takeaway place food tends to be cold so was impressed.
Samantha . 2024-05-30
MORE AT Just Eat
A worker called Amaan Qureshi was really helpful, brilliant customer service, would recommend!
O . 2024-05-28
MORE AT Google
A small store but very quick and efficient. Very friendly team!
joshua coull . 2024-05-26
MORE AT Google
Good food very quick delivery 👌 😋
Maxine . 2024-05-19
MORE AT Just Eat
THE FOOD WAS COLD AND THE CHIPS WHERE SPARSE
david . 2024-05-18
MORE AT Just Eat
We were so delighted with the food and cost. I think that’s one of the most efficient fast food service for 2 people. As we enjoying our food, guess about to closing time, they started to clean which is fair. However, the cleaning material they use the Hoover diffused disgusting smell… we had to stop enjoying our food.
Ali . 2024-05-13
MORE AT Google
I was just here with a few friends and we were trying to split the bill equally unfortunately the worker was not very smart and just took all our money and confused us luckily there was a kind man behind us who thankfully paid the reast of our bill
Milo ITB . 2024-05-11
MORE AT Google
Received the completely wrong order. Tried to contact the shop and no response. Ended up with chicken on the bone instead of wraps and a boneless banquet. Cost less than I paid also.
Amy . 2024-04-18
MORE AT Just Eat
Missing food again this is the last time i order from here again
Darren . 2024-04-12
MORE AT Just Eat
Why is something always missing off the order? How on earth did they not notice the LARGE popcorn chicken wasn't in the bag???????
Carol . 2024-04-10
MORE AT Just Eat
Food was great and delivered very quickly
Sophie . 2024-04-07
MORE AT Just Eat
Impressed with delivery but that’s about it! Won’t be ordering again! Ordered a 6 pc Bargain Bucket and we got 2 really small pieces of chicken breasts, 3 legs with not much chicken on them and only 1 decent piece of chicken. This was a meal for 3 adults but would have been fine as a kids bucket! Not impressed one bit! 😞😠
Sue . 2024-04-05
MORE AT Just Eat
Amazing,kind person.good delivery
Fabian . 2024-04-05
MORE AT Just Eat
Conveniently situated. Pleasant staff.
Jason Cheriton . 2024-04-02
MORE AT Google
missing items and never got any sort of refund and the food came cold
megan . 2024-04-01
MORE AT Just Eat
Great timing but forgot can coke !!! Apart that good food .
Ryan . 2024-03-30
MORE AT Just Eat
Order was missing the hot wings, food was cold, chicken dry. Requested a refund.
Andrew . 2024-03-30
MORE AT Just Eat
A pot of gravy had opened and leaked all over the food, which was disappointing.
Ainsley . 2024-03-28
MORE AT Just Eat
The food is always well cooked. Will order again
Sara . 2024-03-24
MORE AT Just Eat
the food took a long time to arrive which is not too bad but it was stone cold and tasted awful
aaron . 2024-03-22
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Delivery time took so long now my food was freezing
Mandy . 2024-03-21
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No cutleries given despite asking for one on the order details
Ella . 2024-03-21
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The food was freezing and gave us the wrong items I would like a refund
Charlotte . 2024-03-17
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Food earlier then they said but cold
Stephanie . 2024-03-16
MORE AT Just Eat
chips was cold and burger was not much better
martin . 2024-03-16
MORE AT Just Eat
I ordered mighty buckets but when I come home open box no chicken wings and all chicken burns.
VASURUBAN NADARAJAH . 2024-03-15
MORE AT Google
Missing the included drink!!! 🤬
Emma . 2024-03-09
MORE AT Just Eat
Brilliant had a takeaway, Due to lung condition use portable oxygen. Staff member took my order, Then when prepared took the order out to my car. Service 2nd to none, very polite very positive experience!
james gregg . 2024-03-09
MORE AT Google
Been to this place about six times never had the correct order yet not the best food either. Place has improved just lately
Bob Carman . 2024-03-08
MORE AT Google
It was cold and the branch at wigmore park is only 5 minutes away from the delivery address
Susan . 2024-03-08
MORE AT Just Eat
Unfortunately, the food was very late and lukewarm on arrival.
Alan . 2024-03-07
MORE AT Just Eat
long grain like stone in one of the fries
Mihai . 2024-03-06
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Food delivered on time just missing main component to meal.
Shanice . 2024-02-29
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Food was cold straight in the bin
Nick . 2024-02-29
MORE AT Just Eat
Food was cold and wrong drink was delivered
Wendy . 2024-02-29
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I brought a 1.5 letter tango and it wasn’t in my order
Stephanie . 2024-02-20
MORE AT Just Eat
very nice usually is tbh and notes were followed so thankful for that
matthew . 2024-02-20
MORE AT Just Eat
very good food, delivered quickly
Jamie . 2024-02-19
MORE AT Just Eat
I put in capitals do not knock and put my mobile number and the driver rang the bell and woke up my baby I’m not happy
francesca . 2024-02-14
MORE AT Just Eat
when the food came the bucket was completely ripped all the chicken fell out grease was leaking everywhere
Alex . 2024-02-14
MORE AT Just Eat
Good for a KFC. Better than dunstable white lion which is useless
lee Purser . 2024-02-09
MORE AT Google
cold and all the sauces had exploded
ella . 2024-02-08
MORE AT Just Eat
Great service and food nice and hot
Jackie . 2024-02-07
MORE AT Just Eat
Knocked a star off as missing items. This has happened too many times. I only ordered 3 meals, id maybe understand if it was a big order. Either way, maybe slow down/double check as its super frustrating to be left without. Other than that, food quality was fine
Samantha . 2024-01-28
MORE AT Just Eat
My zinger stacker burger meal never came
Raf . 2024-01-26
MORE AT Just Eat
The guy who delivered exceptional. Made my day
Marcus . 2024-01-25
MORE AT Just Eat
Amazing service and fantastic fast delivery and very polite driver . Thank you
Ryan . 2024-01-25
MORE AT Just Eat
1st message said 1900hrs 2nd message said 1910 and the 3rd said 1915!
Tim . 2024-01-24
MORE AT Just Eat
Arrived stone cold, delivery person sat across the road from where it said on the map/app. Not happy considering it would have been hot if they arrived at the door!
Paul . 2024-01-22
MORE AT Just Eat
Standard KFC Chicken was nice but you get a very small portion of chips 😕
Andy Harley . 2024-01-20
MORE AT Google
They kept delaying the delivery time and when it came finally, it was cold and from one meal, the drink and fries were missing.
Ana . 2024-01-18
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Got 2 kids meals and 2 snack meals to take away got home and EVERYTHING was wrong 😡 kids meals ordered no sauce had sauce and no fruit shoots instead they gave fizzy drinks, they didnt say these were for the kids i would not have accepted them they also gave beans when the kids meals clearly say they come with corn on the cob snack meals came with no chips and there was a weird spicy seasoning on the chips so the kids wouldnt eat them so great 2 crying kids and more dinner to make at home and out of pocket just to put the cherry on top needless to say wont be visiting wigmore KFC anytime soon 😡😡😡
Kelly . 2024-01-16
MORE AT Google
Chip with zinger burger was like a two year old portion. Very disappointed
carole . 2024-01-12
MORE AT Just Eat
Rock solid buns, overcooked chicken & soggy lettuce which was turning brown!!!
jenni . 2024-01-10
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ordered Corn Cobs with both boxes and received barbecue beans! Sides thrown away. Is it that difficult to tell the difference?
Andrew . 2024-01-09
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Never got all my order and some of it was wrong took up with just eat and never heard back won't be ordering again!!
claire . 2024-01-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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ordered via Uber eats and disppointed... Burgers on the website and app both appear to be smashed patties when in reality they are the cheapest bought in frozen hamburgers possible and available at any takeaway. Given the price for the double burger being £10.49 this was blatant misadvertising and a rip-off. Also the toppings on the burger were different to those represented on the app It should also be noted that the portion sizes in the photographs are nowhere near what they are in reality. Will not reorder from here in the future.
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Not been in there in years but it's probably one of the best pubs in the town centre.
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Good experience as usual. Would be great to have Brown or Wholemeal Bread options and childrens or smaller options.
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Service from the staff were very welcoming especially from supervisor Maria. She’s definitely an A+ employee…
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Bad food! Went there with a friend for the first time. Noticed the empty tables were not very clean. When ordering the food, the prep area next to the till area wasn't very clean either. I had the liver and mixed grill main. The liver was unseasoned. Most of the meats in the grill was cold. Obviously not made fresh to order but pre made and inadequately reheated. I did have diarrhoea in the morning!!