Based on 1.377 opinions finded in 3 websites
Based on 1.377 opinions finded in 3 websites
Nº 297 in 505 in Luton
Opinions
Not that expensive,once in a while we can have this food,all tasty.
Thomas Ninan . 2024-11-08
MORE AT Google
Anagha’s customer service was outstanding
Thanisran 3 . 2024-11-07
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We've been to this restaurant more than 5 times and had a good experience with them, the food was amazing that time. But recently we felt the quality is coming to an average. We had both biryani last time and was very much less than our expectation. Chicken 65 is delicious and no argument for that. But the biryani needs to improve. The staff are often generous and nice.
Melwin John . 2024-11-06
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My family and I visit Kerala Hut in Luton often, as it consistently delivers authentic South Indian flavours. I have to order their chicken biryani—it’s my all-time favourite. The biryani is rich in flavor, with tender chicken and perfectly balanced spices. Alongside other favorites like the creamy paal kappa with spicy fish curry and the flavorful beef fry, the food here is always outstanding. The customer service at Kerala Hut is warm and attentive, making each visit enjoyable and welcoming. The ambiance has a cozy, authentic feel, with decor that hints at Kerala’s culture, making it a pleasant place to dine and experience the tastes of Kerala right in Luton.
Jiji Mathew . 2024-11-05
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Kerala but dum biriyani taste🤮🤮. I will never have this kind of food again in my life and I don’t recommend this
sweetie yamu . 2024-11-04
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The service is too good, and breakfast is very nice, Especially Shereena, she is very nice, friendly and provide good service also♥️
My Creation . 2024-11-03
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I have visited this restaurant many times and the one thing I am very much impressed is their variety of authentic south Indian dishes. I am great fan of "Palkappa" and fish curry, which I have every time I visit, it's a must try..., last time me and friends had chicken lollipop, beef fry, fish tawa fry, kizhi porotta, Ammachi choru, kalyanachiru and it was a great treat for us, which never experienced in any other restaurants in UK...
dhanasree mp . 2024-10-31
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Delicious food and Good service especially from Milan Mathew. Thank you for your service.
Sree Lekshmi . 2024-10-31
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Milan We are so satisfied with his service.
Nithin Babu . 2024-10-30
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From the moment we walked in, the service was nothing short of impeccable. Milan was attentive without being intrusive, checking in at just the right times and anticipating our needs flawlessly. Each recommendation felt personal and spot-on, and they truly went above and beyond to make our experience special. If you’re looking for a place where service takes the spotlight and enhances every other aspect of dining, this restaurant is it. Highly recommended for anyone who values great service and wants an unforgettable experience!
Deepu George . 2024-10-30
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Dining at Kerala hut Restaurant was a fantastic experience from start to finish! The highlight of our meal was the fish tawa, cooked to perfection with just the right amount of spices and a beautiful golden crispiness. Each bite was flavorful and fresh, exactly what we were hoping for. Beyond the delicious food, the customer service was exceptional. Milan Mathew, our server, went above and beyond, taking time to describe each dish with enthusiasm and detail, which really made us feel welcomed and informed about our choices. The restaurant also scores high on convenience and family-friendliness. They offer a vast, free parking area, making it easy to arrive and leave without any hassle. The ambiance is also very kid-friendly, with a welcoming atmosphere and staff who are attentive to families, making it an ideal spot for dining with little ones. All in all, Restaurant Name combines excellent food, warm service, and thoughtful amenities for families, making it a top choice for a relaxed and enjoyable dining experience. Highly recommended!
jeenuann kuruvilla . 2024-10-30
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Food was awesome.. Service is superb❤️🫶🏽 Especially the frog fry and paaalkappa was supperbb especially Service of Milan🤍
Bineetta Binuz . 2024-10-30
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I tried Kerala Hut Special Paneer Dosa.It was good and special one .The customer service is Good.Thanks to Milan ,he suggested me about this breakfast.
SANDRA JIJO . 2024-10-30
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I recently dined at Kerala Hut in Luton and was thoroughly impressed by the experience. The highlight of the meal was undoubtedly the beef fry, which was perfectly spiced and tender, with a delightful combination of flavors that truly captured the essence of Kerala cuisine. The chicken biryani was equally impressive; fragrant, fluffy rice complemented by succulent chicken, all enhanced by a rich blend of spices. The service is notably exceptional, thanks to Milan Mathew, whose friendly demeanor and attentive approach add to the overall experience. He ensures that diners feel welcomed and well taken care of, making the visit all the more enjoyable. Overall, Kerala Hut is a must-visit for those craving authentic flavors and warm hospitality.
Bemiya Benny . 2024-10-30
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Best kerala food in town. Had paal kappa, Beef roast, Beef dry fry, chatti chorru, kizhi porotta, thavala fry, kappa biryani all the dishes were amazing. Visited multiple times and never disappointed. Thank you for the best service
Henna Shoubad . 2024-10-30
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I had an exceptionally positive experience at the Kerala Hut Restaurant. The cuisine was delectable, and I was particularly impressed with the exceptional hospitality extended by Mr. Milan. I highly recommend this establishment as a delightful dining destination.
Bency Deepu . 2024-10-30
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We met Milan and he was very helpful.
Alphy Joseph . 2024-10-30
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Had a lovely time with family and friends. Everyone enjoyed their food. Great service, our food came quick Thanks Milan
Vaisakh Ramachandran . 2024-10-30
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Good customer service, Aleutian biriyani ,fish tawa mostly recommended 👍
Denna Thomas . 2024-10-28
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Poor customer service, unhygienic, beef fry taste like fish- repeated use of oil maybe 🤔, contaminated meats used
Vinu Padman . 2024-10-27
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We went there with lot of expectations but it was a not so good experience the food was ok,service was not upto the standards,toilets were flooded, the ambience was dull, the place was not clean. Will not go there again.
Liji John . 2024-10-27
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Customer service was good (Anagha). Atmosphere was okay. We like food
Jose John . 2024-10-22
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Great experience and wonderful service from Anagha .
Joseph Mathew . 2024-10-22
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Untrained staff, don’t know how to operate POs and it’s took her 20 min to enter and confirm the order .Slow and bad service it’s took 45 min to server 3 cup tea , they server main course first without serving water and Tea in the middle of having main course. Have placed the order for chicken Biryani , Chicken 65 which was burnt ( seen after reaching home ) . Overall very much disappointed with the service and food. Not recommended.
Abypedia UK . 2024-10-22
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"I had a wonderful experience at the breakfast buffet. The food was authentic and truly felt like enjoying a genuine, hearty breakfast. The variety and quality were impressive. A special shout-out to Shareena, who was incredibly helpful and attentive, making the experience even better. Highly recommend for anyone looking for a delicious and authentic breakfast."
Lohith Reddy . 2024-10-03
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Breakfast was as not at all good..i am not satisfied
Tarun Goud . 2024-10-03
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Nice food, good service.. They are two new girl staff their, and their service and attitude is good, and look nice
Ashkar Sir . 2024-10-01
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Ordered pothichoru through ubereats on September 25th. The rice was old and was bad. Never going to order again. It’s a 50-50 chance that you get good food from Kerala hut. My very first experience was bad, so I didn’t go there for a long time. After that it was fine till the pothichoru thing.
Arya R . 2024-10-01
MORE AT Google
Food ok aanu. Athokke potte avide Njn 2 food serve cheyunna girls ne kandu pakistanikal Indiansne nokkum pole bad attitude customer service enthanennu polum ariyilla. But chettanmar poli aanu
joseph . 2024-09-30
MORE AT Google
Authentic kerala food. Service can be made more efficient
paul jose . 2024-09-29
MORE AT Google
Good food taste and service, I am visiting for four days for entire food breakfast,lunch and dinner. Food was served by teju and she was polite and caringly serving food. Now by itself I done my breakfast.
VS STUDIO . 2024-09-22
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I've tried the unlimited breakfast buffet the dishes are really tasty and service is soo good. It felt like the perfect place for south Indian breakfast who would like to enjoy the food alot. I came to knew that they had made the unlimited breakfast buffet to be available all the week. Tejaswini the new buffet handler was doing really great.
Likhith Sunnam . 2024-09-21
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Liked its unlimited breakfast. Thanks tejaswini for wonderful service
Amaresh Dhal . 2024-09-21
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the food and services is really good.And especially "Fish Thava " is highly recommended
Athul Santhosh . 2024-09-21
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I can't get enough of their breakfast - it's absolutely delicious! The vegan breakfast they serve for £8.99 is a must-try. The flavors are amazing, and the chatni they make is out of this world - it feels like we're transported to India with every bite. I had the pleasure of speaking with a lovely lady named Swetha, who I believe prepares the best breakfast in town. Their customer service during the day is outstanding, although I can't speak for the night. I highly recommend everyone to try their breakfast, especially the vegetarian options. It's a culinary experience you won't want to miss!
Jinas Edakandan . 2024-09-21
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I recently had the pleasure of dinning at kerala hut and i say the food was absolutely amazing. Good customer service provided by milan. He is so friendly.
Devika Manoj . 2024-09-18
MORE AT Google
Nice food We experienced the Indian taste after a while Nice service by tejaswi .
bhargav Chinthala . 2024-09-18
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The kozhiporotta at Kerala Hut was absolutely delicious! The flaky parotta and flavorful chicken curry were a perfect combination. Milan, the staff member, was incredibly friendly and attentive, making the dining experience even more enjoyable. Highly recommend!
Sreelakshmi S K . 2024-09-18
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Nice atmosphere, tasty food especially kizhi porotta, good customer service provided by a malayali staff milan.
arathy s . 2024-09-18
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Food was yummy.. service was so good especially Teju, she was so lovely.
Shilpa Thomas . 2024-09-18
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"Hey friends! Just tried Kerala Hut Hotel and the food was amazing! Here's a sample review: "5/5 stars! Service milan at Kerala Hut Hotel was exceptional! Attentive, courteous, and prompt. Made our dining experience outstanding!"
AjMaL ALi MaRakKaR . 2024-09-17
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Excellent atmosphere and customer service, mainly Thejashvi treated us very well.Beautiful Ambience.
Muhammed shafeek Machingathodi . 2024-09-16
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Recently visited to dine in for dinner and ordered kizhi porotta and chicken biriyani. Food was tasty and good service were provided by a malayali staff named milan. Also liked the atmosphere of the restaurant.
Sandeep G Nair . 2024-09-16
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Great ambience &amazing food,Thank you Tejaswi for your awesome service
Charles Cherian . 2024-09-14
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I hope this message finds you well. I visited your establishment last night and wanted to take a moment to share my experience regarding the service I received from Andra I really forgot his name sorry . I was very impressed with his professionalism and friendly demeanor. He was attentive throughout the meal and made sure I had everything I needed, . It really made my visit enjoyable, and I wanted to commend them for their excellent service.
Linoop Devasia . 2024-09-14
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Unlimited breakfast is a must try, good variety and tasty. Value for money.
Divakaran Rengaraj . 2024-09-12
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I really like the service done to us....I will give 4 for service.....but for food I can't even give 1...when I ordered I already mentioned not to add sweetness but the food was sweet.
Karthik Reddy . 2024-09-12
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Very good foods.I also suggest to mallussss🤗
Gowri Shankar . 2024-09-12
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Food was good and testy And the service done by tejashwini was good
pruthvi raj . 2024-09-12
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Recently visited. Tasty food. Especially, kizhi porotta and falooda very tasty.
Arathy Kumar . 2024-09-10
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It was a very good experience. We always go in there to have our favourite Kerala items and the service is also good . Abhi is doing a great job there and his falooda is the best .!
sruthika Manoj . 2024-09-09
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Food was really amazing and nice atmosphere
Ann Mary Joseph . 2024-09-08
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Food is okay. No neatness. Will not get any drinking water after food. Need to wait for staff to order food
Sonatta Soby . 2024-09-07
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Food quality is good. Staff is very polite. Music playing during dinner is awesome.
Manoj Bagul . 2024-09-07
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take more than 1 hour. I need refund for this
Jesmi . 2024-09-06
MORE AT Just Eat
I always come to as I feel comfortable coming here amazing food and as always the service is amazing staff are so friendly and always very helpful whenever I need anything someone is always there to help and about the food is always very good my favourite is chicken biryani my favourite staff at kerala hut is Abhi he is always so kind friendly and helpful even if I want to just hangout I feel safe at Kerala hut as I said everyone here is so friendly and helpful
S MANI A . 2024-09-06
MORE AT Google
Service was very bad and staff was very rude. It's my second time 1 time was good but this time very bad not recommended to any one from my side ...
abin sajeev . 2024-09-05
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Milan keep going with your awesome service
Ashli T.J . 2024-08-26
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The waiter Milan was really good. Great Hospitality
Vaishnav Babu N . 2024-08-26
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Late delivery and got wrong order very disappointed 👎🏻
Vivek . 2024-08-21
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Food was nice Toddy - it’s not the same like from India , Sweet and smell like Prosecco , I really suggest to get food for better Indian cuisine
sooraj kichu . 2024-08-17
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We had an amazing dinner at kerala hut and the staff were fantastic, warm and welcoming. The food was impeccable, delicious and gorgeously presented. The music was fun and playful and the atmosphere was convivial and inviting. We will certainly be back to celebrate with them again! "Beautiful restaurant with a great food, amazing atmosphere and great service. Our server was very knowledgeable and friendly. We will recommend kerala hut at any time..."
John Grace . 2024-08-11
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If you want to eat rubbish, come to this restaurant. Firstly, the atmosphere is dirty and isn’t clean (stains everywhere). Constant insects and wasps around the seating area, I almost felt as If I was being bitten. It also took around 30 minutes since arrival to take our order. Next, one of the waiters came to our table and took all our utensils? We ordered some drinks to start us off but one of them didn’t even arrive. We ordered Chicken Biryani, Beef Roast & Parata & some sort of rice. Firstly, the beef roast was not cooked properly and tasted like pure plastic and the parata was from a freezer popped into a microwave & heated up. We sent the beef roast back and all they did was add some hot water to it to make it more appealing but the quality and taste were still the same. The poppadoms that came with the rice had some sort of white dust on them and looked like it wasn’t fried properly. We also didn’t have any utensils to eat our food and put them on our plates since the waiter took them when we first came. Finally, the missing drink we ordered at the beginning finally came. After speaking with one of the managers/staff member they took some of the costs off as the service was really bad.
Fatah Sadat . 2024-08-11
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Nice place for having authentic Kerala cuisine
Suraj Sharma . 2024-08-07
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Worse biryani I ever had. Ordered collection over the phone today’s special which was chicken biryani, tawa fry and 2 other items I have asked instead of chicken, can I get lamb and prawn biryani in the special and offered extra money. After arriving on time had to wait another 15 minutes and found out they got my order wrong. I was given prawn and lamb biryani but not from the today’s special , no other special item was in there. Staff dnt even understand english upon asked. Keep shaking there head with a smile. Please do keep someone who can understand and know how to take order . Lamb biryani was good. But prawn biryani’s spice wasnt cooked properly. Can taste the raw taste of chili’s
Nusrat Tumpa . 2024-08-01
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I asked for a veg soup and specifically mentioned in the instructions that I'm vegetarian, but they still put egg in there. I'm not happy with this. Not gonna order again from here
Neha . 2024-08-01
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Went to dine in for lunch. We've ordered Pothi biriyani, Pothi choor and kakka irachi. All were alright I would say. But the taste and quantity are not the same as Kerala Hut in Northampton. The Biriyani was good but full of ghee. The only disappointment I had was the pothi choor, it had less thoran, very less quantity of omelette (I'd say half egg or something like that). Kakka irachi was good but it lacked the flavour. Overall its neither great nor bad.
Naveen Anukumar . 2024-07-29
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The food was amazing and construction was still going on but the vibes were immaculate.
Kamila Ramesan (rame_kame) . 2024-07-28
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Absolutely enjoyed the food! A family friendly restaurant. Will definitely recommend.
Gino Joy . 2024-07-21
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Food was awesome i never had this type of food before in uk quailty taste awesome
Neeraj Kalsi . 2024-07-15
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Best kerala indian food in luton .
Hafisu Rahman . 2024-07-14
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Lovely food, Fish tawa, and beef dry fry was absolutely amazing. Suraj who served us food is a class staff
Akash . 2024-07-01
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It was a special occasion and I searched for a good south Indian restaurant to Tantalize my taste buds and that's when I found this place KERALA HUT , I went hunting for this place when I learnt that they serve fresh palm toddy ( alcohol) , I cannot explain how deliciously addictive it is , I had an incredible dining experience at Kerala Hut! The ambiance was warm and inviting, with a cozy decor that transported me to the heart of Kerala. The service was Good , with friendly and attentive staff who made sure our every need was met (Abhilash & Jose) . But the real star of the show was the food - oh, the food! I indulged in the best of the day menu which includes so many delicacies that have left me wanting for more , it was a flavor explosion! The variety of dishes, from the podi chor ( way very yummy) to the kizhi parota to the chicken 65 , the prawns biryani to the chicken biryani everything was served on banana leaf, you name it and you will get it, the variety of food is tremendous and really very very impressive. The highlight for me was the Frog fry which I had for the very first time in my life and I would say I will go there many more times for this dish. Note: They are including many more items in their food menu like the famous kuzhi mandi for which they have dug a pit in the ground and brick lining is in progress Overall, Kerala Hut is owned and managed by this wonderful friendly Gentleman JAISMON and is a must-visit for anyone craving authentic, delicious South Indian cuisine. I can't wait to go back and try more of their culinary delights!"👍👍👍👍👍
A3 Creative . 2024-06-30
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Chicken biriyani is a highly recommended item from the menu. Also we had pothichoru which was nice and presented very well and scrumptious. Been to the other kerala hut but here the taste is entirely different. Beef fry is vey tasty
Githin Madhu . 2024-06-20
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Customer service was very poor. One of the staff offered a seat, but another staff member (a Tamil man) was rude and asked us to leave the given place. We waited 45 minutes for an order of *chatti choru*. The *chatti choru* was also the worst I've had, containing two pieces of chicken fry and curry with one portion of egg, *pulisheri*, *aviyal*, and *kadala curry*. If you can't serve something better, please don't offer it. It cost around £10. There were only two staff members at the counter and serving, and they were running all over the place. I believe the rude staff member was the Tamil man. More staff are needed here. Customer service is important. The toilet and washbasin were not tidy. If they kept the restaurant clean, the atmosphere and lighting would be good.
Healing spell . 2024-06-20
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The food is a delightful journey into authentic Kerala cuisine, bursting with flavor and prepared with evident expertise. The Worst service. Regrettably, the service at Kerala Hut leaves much to be desired. Despite the lack of a crowd upon my arrival, the inattentiveness of the staff was glaringly apparent. I waited for a full 15 minutes at my table before anyone acknowledged my presence or provided a menu. It was only after I approached the cashier and requested assistance that my order was taken. Throughout the meal, the service continued to disappoint. At no point did any staff member check to see if I required anything further. When I needed to place an additional order, I had to once again leave my table and approach the cashier. This time, although the food was eventually brought to my table, part of my order was missing. Upon bringing this to their attention at the cash counter, it became clear that the person who had taken my order had failed to relay it to the kitchen. Suggestions for Improvement: To the management of Kerala Hut, it is imperative that your staff exhibit a greater sense of responsibility when attending to customers. Consider employing individuals who are genuinely passionate about their roles and committed to providing excellent service. The current level of service is not only disappointing but risks alienating your clientele, regardless of the quality of your food. In conclusion, while the food at Kerala Hut (Luton)is outstanding, the poor service significantly detracts from the overall dining experience. Improvements in this area are essential to ensure that customers leave with a favorable impression and a desire to return.
Subin Lal . 2024-06-10
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Kerala Hut gives us a superb dining experience with authentic South Indian cuisine.Service was impeccable, thanks to our waiter, Vishnu, who was friendly and knowledgeable. The ambiance was cozy and inviting. Highly recommended!
Ardhra R . 2024-06-10
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The food was really bad. Ordered some beef coconut fry with no coconut was quite disappointing as per the price..
Meera Subhash . 2024-06-05
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One of the worst chattichoru I ever tried.Not good in quality and it doesn’t have any proper taste.Not at all good.Don’t waste your money
Ajin Suresh . 2024-06-03
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The rice wasn't cooked well and we can't eat it .it a bad idea for choosing kerala hut for food. Some of the sides are taste like stake.
Aami . 2024-05-31
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The restaurant says its open on google but its closed when I reached there!
manasa yenukoti . 2024-05-29
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Personally it is a bad experience , I ordered chatti Chor which is literally over hyped and didn’t taste good. Talking about the toilet, sorry to say but it is filthy and dirty to use . Overall it is a below average experience.
Merin Ann . 2024-05-29
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Not good quality 😕 Example Shopping entry charges £79 WE Brought Ring battery doorbell Price showing £79,99 but bill was £99.99 Most of the food was low quality and tasty less Only Receive the entry fee £79 after One year later I Really dislike 👎 this shop
JOSEPH THOMAS . 2024-05-26
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Good food, good ambiance, Kallu kappa meenkari, ha anthassu...
Act . 2024-05-26
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The food was good. The staffs were extremely helpful and friendly. The ambience and the music were taking us back to home town memories.
LIBIN ANTONY MALAYIL . 2024-05-22
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Awesome experience, Soraj service and hospitality appreciable.
Athulya Sunny . 2024-05-22
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I was very grateful today to visit Kerala Hut Restaurant in Luton. The food I ordered was delicious and amazing. I felt like my home country. Staffs were very polite and friendly to us. Chef also assured about his dish. I personally suggest everyone to take a chance to visit Kerala Hut.
BLESSINA BENNY . 2024-05-22
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The food was phenomenal.the fish varieties are amazing especially karemeen fry and huge thumbs up for biriyani . The hospitality by sooraj was commendable.worth mentioning was the toddy drinks . Love Kerala hut👍
med queen . 2024-05-22
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Best Indian food in the UK. Great service, very authentic and some incredible flavours. Better than your standard 'curry house'. Will be back!
Benjamin Lambert . 2024-05-21
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Food and hospitality was top notch. It was sooooo goood and yum yum. We ordered so many things and kalyana choru was my favorite
amala helen . 2024-05-21
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Excellent service by Sooraj and Jose. The fish and prawns tawa fry was Excellent. Was craving spicy food and kerala hut met my expectation.
arjun prasad . 2024-05-21
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We highly recommend Kerala hut in Luton , amazing food , excellent customer service , special thanks to sooraj who took care of us while dining ,Sooraj recommended the best dishes and they were extra ordinary . We will be back again here . Thank you 😊
ish sanjeewa . 2024-05-21
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Very good authentic food and amazing experience.
Prince Yesudas . 2024-05-19
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An authentic Indian experience, very tasty food, nice service, the waiter was very kind and recommended a dish for me.
Bianca Oroian . 2024-05-18
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Such esquire taste , fabulous dishes , Milan was very helpful and brilliant !!
George Pynadath . 2024-05-18
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Average buffet breakfast. No Kerala dishes. Would be nicer if they provide puttu/idiyappam/appam
soumya jk . 2024-05-17
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Food is okay. Good service. Spacious
aravind vandanathu . 2024-05-17
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Excellent coustomer service. Authentic dish kerala style prepration was so delicious to eat. Even the fresh juice was amazing to drink it's refreshing.
Nikitha . 2024-05-17
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Good service and food😊Need more improvement in sanitary facilities
Sherin James . 2024-05-16
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Food is delicious, but price is bit high.... Unfortunately Mutton Biryani I ordered doesn't have Mutton 😂 only Mutton bones...Will never try that.... Other foods tried are Chicken Biryani, Chatti Choru, Pothi Choru, Porotta and Beef.... Frog fry... Kollaam..... Keri Vaada Makkale
Francis Thaliyacherry . 2024-05-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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