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3.8

Based on 1.648 opinions finded in 3 websites

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Nº 316 in 505 in Luton

CUSTOMERS TALK ABOUT DISHES WITH..mustmilancurrycookedspicychickenfishfrog

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Ok to have once in a while. prices are hiked recently beyond normal. Good to try traditional items. Artificial flavours on all other dishes.

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Praveen Kumar . 2025-03-12

MORE AT Google

Staff are very rude. Even in calls they are cutting the call in the middle of conversation. So disgusting.

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Shravya Dasari . 2025-03-08

MORE AT Google

I was confused to find their parking slot. When I call them they responded immediately. And guide me until I found the slot. Helpful and kind staff.One suggestion, if you update the parking slot location in google maps it will be helpful for you. Food was really good.

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Bilvy Mariya . 2025-03-07

MORE AT Google

Disappointed with the Service I had high hopes for Kerala Hut, but unfortunately, the service was a major letdown. My friend and I waited 30 minutes just to receive a menu, which is completely unacceptable. The staff seemed inattentive, and even though the restaurant wasn’t overly busy, no one acknowledged us for a long time. By the time we finally got the menu, our patience had already worn thin. We decided to leave rather than risk waiting even longer for our food. Really disappointing experience, and I wouldn’t recommend it if you expect decent service.

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Akhin . 2025-03-04

MORE AT Google

Loved it... The best kerala restaurant in the UK.. would definitely to others

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Lidhin Paul . 2025-03-02

MORE AT Google

I had a terrible experience at this restaurant. The service was incredibly slow, and we had to wait an unreasonable amount of time for our food. To make matters worse, when we tried to get the staff’s attention, they completely ignored us. It's frustrating when you feel like you're not valued as a customer. I won't be coming back anytime soon and wouldn't recommend it to anyone.

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Manish Chappidi . 2025-02-26

MORE AT Google

Rating: ★☆☆☆☆ I ordered two chicken biryanis using a buy-one-get-one offer (£9.90 total), but it was easily the worst biryani I've ever had. The pickle was loose and watery, the salad was just as bad, and the chicken pieces were dry with no gravy. To top it off, the biryani was drenched in oil. Definitely not worth the price, even with the offer. Won't be ordering again!

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Shinto Mathew . 2025-02-06

MORE AT Google

"I recently had the pleasure of savoring the Koonthal Nirachathu (squid filling) at *Kerala Hut Restaurant Luton*, and I must say, it was an absolute delight! The dish boasted an authentic Kerala taste that transported me to the coastal regions of India. The squid filling was cooked to perfection, with a tender texture that simply melted in my mouth. What truly stood out, however, was the mouthwatering flavor profile. The combination of spices and spices was spot on, with just the right amount of heat to leave me craving for more. It's clear that the chef has a deep understanding of Kerala cuisine and has successfully brought this traditional dish to life. If you're a fan of seafood or simply looking to try something new, I highly recommend giving the Koonthal Nirachathu a try. It's a must-have experience for anyone visiting *Kerala Hut Restaurant, Luton*!"

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Anuja Sundaran . 2025-01-27

MORE AT Google

We recently visited Kerala Hut and had an amazing experience! We tried their Ammachichor and Chatty Dum Porotta, both of which were absolutely delicious and full of authentic flavors. The highlight was their milkshakes, especially the avocado shake, which was refreshing and perfectly balanced. The service was top-notch, thanks to Ajeena and Sereena, who were incredibly attentive and friendly throughout. They truly enhanced our dining experience with their warm hospitality. Highly recommend Kerala Hut for anyone looking to enjoy great food and exceptional service!

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sarath lynus . 2025-01-26

MORE AT Google

Nice place and tasty food. Fini was very helpful and definitley recommend this place👍

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Kasun Gunarathna . 2025-01-25

MORE AT Google

Sorry...Worst experience, I'm not satisfied, you guys are not giving values for our money for the food,supplies and customer services. Food is not much valuable. Cheating on expected dishes.

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sarath krishna . 2025-01-19

MORE AT Google

We had very disappointed on 15/1/2025. We expected a lot especially Chatty choru. We got food poison, my son went through very bad hospital stay, Iv cannulised as he became dehydrated. Very next morning Me started to vomit and became sick and my wife too. Still now we are not completely better.

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AMALDEV PT . 2025-01-18

MORE AT Google

Finnys and ageena service is excellent

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ashik shaiby . 2025-01-14

MORE AT Google

I had the worst experience. The staff was unresponsive and service was so poor. The table had no Cutleries, used water bottle and even sides were served late. The toilet was unhygienic and sink was disgusting. Ordered mutton biriyani but served lamb biriyani. Reported to the staff but she just ignored the whole situation, customer relationship was so poor.

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Divya Sudhi . 2025-01-13

MORE AT Google

Food was delicious and authentic. The service was quick and friendly.

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Adv.Kailasanadhan E . 2025-01-12

MORE AT Google

Fini did a great service during the meantime.

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Arun Joseph Chacko . 2025-01-12

MORE AT Google

Agina and fini were really good and assisting.

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Vyomesh Raval . 2025-01-12

MORE AT Google

Service was good and the food was delicious but the one thing I was not satisfied with was the environment it was a bit dark and moody

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Adith K s . 2025-01-05

MORE AT Google

went there yesterday and i had a good vibes over there, the food was great but the atmosphere was a bit dull, service was also good

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gijo thankachan . 2025-01-05

MORE AT Google

I was did uber order they send me stale food, Please don’t order from this restaurant

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ahmed . 2025-01-03

MORE AT Google

Good tasty foods,Variety of dishes and excellent hospitality and service specially Milan. I found him very professional. His service quality is top notch.

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Jerin M Mathew . 2024-12-31

MORE AT Google

What a worst place to have breakfast.

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Thontla Galireddy . 2024-12-25

MORE AT Google

Very poor service. We asked for water and never got. Food was also not great

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Aasha Thomas . 2024-12-25

MORE AT Google

Ordered 3 special chattichoru , was an absolute disappointment

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Amal Jose George . 2024-12-23

MORE AT Google

One of the worst breakfast I have ever been to,

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AJAY REDDY PALLE . 2024-12-16

MORE AT Google

yesterday i ordered combo breakfast from keralahut, OMG ! i never had this kind if breakfast in my life before , the sambar is like a water with no vegetables, i cant identify what kind of curry is that, it is a waste of money .. poori , dosa , idli nothing is good , ..👎🏻

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Rinsha Rinz . 2024-12-13

MORE AT Google

So i had a dinner last week and i ordered a kappa biriyani and it was very good and talking about the service, I noticed that all the service members had a smile on their face and that made me feel right at home, amnesties were good, washrooms all clean. So i can pretty much say that it’s a good spot

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Rahul Hari . 2024-12-12

MORE AT Google

I was extremely disappointed with the cleanliness of the washroom during my visit. The washbasin was full of spit and waste, and the toilet was in an equally unhygienic condition. To make matters worse, both soap dispensers were empty. As customers, we pay not just for the food but also for the overall experience, including the ambiance and facilities. It’s unacceptable for such basic hygiene standards to be neglected. This made it difficult to enjoy the meal, as the untidy atmosphere left a lasting negative impression. Unfortunately, I have to give zero stars for the atmosphere.

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P B . 2024-12-12

MORE AT Google

I had the pleasure of dining at kerala hut yesterday night, and it was an unforgettable experience. The staff's friendliness and warmth really made this facility stand out. We felt very welcome because of the sincere smiles and careful treatment we received as soon as we entered. especially shereena, she was very friendly and she knows what she is doing, and i felt like she was the most friendliest and With her patience and great suggestions, the enthusiastic and informed waitresses walked us through the menu. They made sure our glasses were never empty and that every meal arrived at the ideal temperature since they were attentive without being obtrusive. but today we went there again to dine but unfortunately she was not there.The outstanding service was exquisitely matched by the restaurant's atmosphere. The staff's pride in providing a flawless dining experience was evident. Kerala Hut is the place to go if you want to eat real mallu food.

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aditya sanjeev . 2024-12-12

MORE AT Google

I recently went to Kerala Hut for the first time, and although the food was good, what really impressed me was the overall experience and the service. The personnel constantly made sure we were comfortable and had everything we needed, and they were very polite and attentive. Another pleasure was the ambiance of the eatery. The atmosphere was warm and inviting. Our comfort and peace of mind were greatly enhanced by the high standards of hygiene and cleanliness. The cuisine wasn't particularly noteworthy, but it wasn't awful either. While some dishes needed a little more finesse, others were tasty.

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darasan biji . 2024-12-12

MORE AT Google

Food was amazing and amazing atmosphere

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Adriana Nadasan . 2024-12-12

MORE AT Google

I had an amazing experience at Kerala Hut in Luton. The chicken biryani was absolutely delicious, and the flavors were spot on. The atmosphere was warm and inviting, making it a perfect spot for a relaxed meal. A special shoutout to Milan for his exceptional service—he went above and beyond to ensure everything was perfect. His attentiveness and friendly demeanor truly stood out. Highly recommend this place for anyone looking to enjoy great food and outstanding service

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ARJUN MS . 2024-12-05

MORE AT Google

I recently tried the Kappa Biriyani and Pazhampori with Beef, and it was a huge letdown. The Kappa Biriyani tasted like a basic tomato curry mixed with tapioca—completely lacking in depth and the traditional flavors you’d expect from this dish. The texture was off too, making it feel more like a rushed mishmash than a proper preparation. The Pazhampori with Beef was equally disappointing. The beef accompaniment felt like the same bland tomato curry used for the biriyani, with no unique flavor or spice to complement the sweetness of the banana fritters. The combination was poorly executed, leaving an unappetizing aftertaste. Overall, both dishes were far below expectations. If you’re looking for authentic and flavorful versions of these classics, I’d recommend exploring other options. This was a disappointing experience!

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Jees Joseph . 2024-11-28

MORE AT Google

Food was amazing. We had kalyana chooru and parata with beef. Was delicious.

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Irshad Jamaldeen . 2024-11-24

MORE AT Google

Nice and tasty food. It was very cold in the restaurant, probably due to renovation works i guess.

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aneena sebastian . 2024-11-21

MORE AT Google

Last day i went to Kerala hut with my friends such an amazing place to chill with friends and the kerala food served there is also amazing

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Ananya . 2024-11-17

MORE AT Google

It was our anniversary on that day . So I decided to take my friends out for a kerala traditional food experience. So I discovered this place kerala hut. It was almost 10pm the time we reach the place so had to order all the food at one go. But the service was not as we expected as they were rushing to close the place and they started to bring food out one at a time that was very disappointing on the first place had to wait for sometime then they would bring one more item. As we expected them to bring all the food at once as it was our main course ,we didn't order any starter. We had the food and left the place I paid 129 pound for all the food that was served. So we do expect some quality. As one of my friend felt very sick after almost an hour she was very sick and had to go to toilet several times. After that my wife felt sick, she was sick all night and have been vomiting and she got diarrhea least 7 to 9 times. Even I got diarrhea ,even though my order was completely different than my friends I had to stay awake all night to look after my wife's health I want to say one thing to you guys, just make sure you are serving safe food for the people it's not about the money it's about hygiene and quality that need to be there had a very bad experience going here, on my wedding anniversary day.

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jo B Albin . 2024-11-17

MORE AT Google

I’m really disappointed to have to leave this review, especially since my husband and I had chosen Kerala Hut to celebrate our wedding anniversary. We were excited to try the food, but unfortunately, the experience was nothing short of terrible. After eating there, I and several of my friends began suffering from severe food poisoning. We experienced vomiting and diarrhea multiple times throughout the night—at least 9 times for me alone. It was a distressing and exhausting ordeal, and my friends faced the same situation. This raises serious concerns about the hygiene and food safety practices at this restaurant. A celebration turned into a nightmare, and we ended up spending the night in discomfort and pain instead of enjoying the occasion.

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Treesa Thomas . 2024-11-17

MORE AT Google

Those who love kerala traditional food,You would better come to this restaurant. It is one the best kerala restaurant's in luton. Overall i had a great experience. The food, the customer service is soo good.

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Vinu Mani . 2024-11-17

MORE AT Google

The breakfast is very nice and the girl shereena gives wonderful service and very friendly also..First time I saw a girl this much friendly.. thank you for your service shereena🥰

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eshwar Choparra . 2024-11-16

MORE AT Google

Not that expensive,once in a while we can have this food,all tasty.

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Thomas Ninan . 2024-11-08

MORE AT Google

Anagha’s customer service was outstanding

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Thanisran 3 . 2024-11-07

MORE AT Google

We've been to this restaurant more than 5 times and had a good experience with them, the food was amazing that time. But recently we felt the quality is coming to an average. We had both biryani last time and was very much less than our expectation. Chicken 65 is delicious and no argument for that. But the biryani needs to improve. The staff are often generous and nice.

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Melwin John . 2024-11-06

MORE AT Google

My family and I visit Kerala Hut in Luton often, as it consistently delivers authentic South Indian flavours. I have to order their chicken biryani—it’s my all-time favourite. The biryani is rich in flavor, with tender chicken and perfectly balanced spices. Alongside other favorites like the creamy paal kappa with spicy fish curry and the flavorful beef fry, the food here is always outstanding. The customer service at Kerala Hut is warm and attentive, making each visit enjoyable and welcoming. The ambiance has a cozy, authentic feel, with decor that hints at Kerala’s culture, making it a pleasant place to dine and experience the tastes of Kerala right in Luton.

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Jiji Mathew . 2024-11-05

MORE AT Google

Kerala but dum biriyani taste🤮🤮. I will never have this kind of food again in my life and I don’t recommend this

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sweetie yamu . 2024-11-04

MORE AT Google

The service is too good, and breakfast is very nice, Especially Shereena, she is very nice, friendly and provide good service also♥️

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My Creation . 2024-11-03

MORE AT Google

Delicious food and Good service especially from Milan Mathew. Thank you for your service.

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Sree Lekshmi . 2024-10-31

MORE AT Google

I have visited this restaurant many times and the one thing I am very much impressed is their variety of authentic south Indian dishes. I am great fan of "Palkappa" and fish curry, which I have every time I visit, it's a must try..., last time me and friends had chicken lollipop, beef fry, fish tawa fry, kizhi porotta, Ammachi choru, kalyanachiru and it was a great treat for us, which never experienced in any other restaurants in UK...

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dhanasree mp . 2024-10-31

MORE AT Google

Food was awesome.. Service is superb❤️🫶🏽 Especially the frog fry and paaalkappa was supperbb especially Service of Milan🤍

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Bineetta Varghese . 2024-10-30

MORE AT Google

Best kerala food in town. Had paal kappa, Beef roast, Beef dry fry, chatti chorru, kizhi porotta, thavala fry, kappa biryani all the dishes were amazing. Visited multiple times and never disappointed. Thank you for the best service

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Henna Shoubad . 2024-10-30

MORE AT Google

Had a lovely time with family and friends. Everyone enjoyed their food. Great service, our food came quick Thanks Milan

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Vaisakh Ramachandran . 2024-10-30

MORE AT Google

Dining at Kerala hut Restaurant was a fantastic experience from start to finish! The highlight of our meal was the fish tawa, cooked to perfection with just the right amount of spices and a beautiful golden crispiness. Each bite was flavorful and fresh, exactly what we were hoping for. Beyond the delicious food, the customer service was exceptional. Milan Mathew, our server, went above and beyond, taking time to describe each dish with enthusiasm and detail, which really made us feel welcomed and informed about our choices. The restaurant also scores high on convenience and family-friendliness. They offer a vast, free parking area, making it easy to arrive and leave without any hassle. The ambiance is also very kid-friendly, with a welcoming atmosphere and staff who are attentive to families, making it an ideal spot for dining with little ones. All in all, Restaurant Name combines excellent food, warm service, and thoughtful amenities for families, making it a top choice for a relaxed and enjoyable dining experience. Highly recommended!

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jeenuann kuruvilla . 2024-10-30

MORE AT Google

I tried Kerala Hut Special Paneer Dosa.It was good and special one .The customer service is Good.Thanks to Milan ,he suggested me about this breakfast.

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SANDRA JIJO . 2024-10-30

MORE AT Google

I recently dined at Kerala Hut in Luton and was thoroughly impressed by the experience. The highlight of the meal was undoubtedly the beef fry, which was perfectly spiced and tender, with a delightful combination of flavors that truly captured the essence of Kerala cuisine. The chicken biryani was equally impressive; fragrant, fluffy rice complemented by succulent chicken, all enhanced by a rich blend of spices. The service is notably exceptional, thanks to Milan Mathew, whose friendly demeanor and attentive approach add to the overall experience. He ensures that diners feel welcomed and well taken care of, making the visit all the more enjoyable. Overall, Kerala Hut is a must-visit for those craving authentic flavors and warm hospitality.

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Bemiya Benny . 2024-10-30

MORE AT Google

I had an exceptionally positive experience at the Kerala Hut Restaurant. The cuisine was delectable, and I was particularly impressed with the exceptional hospitality extended by Mr. Milan. I highly recommend this establishment as a delightful dining destination.

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Bency Deepu . 2024-10-30

MORE AT Google

From the moment we walked in, the service was nothing short of impeccable. Milan was attentive without being intrusive, checking in at just the right times and anticipating our needs flawlessly. Each recommendation felt personal and spot-on, and they truly went above and beyond to make our experience special. If you’re looking for a place where service takes the spotlight and enhances every other aspect of dining, this restaurant is it. Highly recommended for anyone who values great service and wants an unforgettable experience!

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Deepu George . 2024-10-30

MORE AT Google

We met Milan and he was very helpful.

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Alphy Joseph . 2024-10-30

MORE AT Google

Milan We are so satisfied with his service.

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Nithin Babu . 2024-10-30

MORE AT Google

Good customer service, Aleutian biriyani ,fish tawa mostly recommended 👍

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Denna Thomas . 2024-10-28

MORE AT Google

We went there with lot of expectations but it was a not so good experience the food was ok,service was not upto the standards,toilets were flooded, the ambience was dull, the place was not clean. Will not go there again.

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Liji John . 2024-10-27

MORE AT Google

Poor customer service, unhygienic, beef fry taste like fish- repeated use of oil maybe 🤔, contaminated meats used

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Vinu Padman . 2024-10-27

MORE AT Google

Untrained staff, don’t know how to operate POs and it’s took her 20 min to enter and confirm the order .Slow and bad service it’s took 45 min to server 3 cup tea , they server main course first without serving water and Tea in the middle of having main course. Have placed the order for chicken Biryani , Chicken 65 which was burnt ( seen after reaching home ) . Overall very much disappointed with the service and food. Not recommended.

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Abypedia UK . 2024-10-22

MORE AT Google

Customer service was good (Anagha). Atmosphere was okay. We like food

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Jose John . 2024-10-22

MORE AT Google

Great experience and wonderful service from Anagha .

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Joseph Mathew . 2024-10-22

MORE AT Google

Breakfast was as not at all good..i am not satisfied

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Tarun Goud . 2024-10-03

MORE AT Google

"I had a wonderful experience at the breakfast buffet. The food was authentic and truly felt like enjoying a genuine, hearty breakfast. The variety and quality were impressive. A special shout-out to Shareena, who was incredibly helpful and attentive, making the experience even better. Highly recommend for anyone looking for a delicious and authentic breakfast."

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Lohith Reddy . 2024-10-03

MORE AT Google

Ordered pothichoru through ubereats on September 25th. The rice was old and was bad. Never going to order again. It’s a 50-50 chance that you get good food from Kerala hut. My very first experience was bad, so I didn’t go there for a long time. After that it was fine till the pothichoru thing.

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Arya R . 2024-10-01

MORE AT Google

Nice food, good service.. They are two new girl staff their, and their service and attitude is good, and look nice

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Ashkar Sir . 2024-10-01

MORE AT Google

Food ok aanu. Athokke potte avide Njn 2 food serve cheyunna girls ne kandu pakistanikal Indiansne nokkum pole bad attitude customer service enthanennu polum ariyilla. But chettanmar poli aanu

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joseph . 2024-09-30

MORE AT Google

Authentic kerala food. Service can be made more efficient

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paul jose . 2024-09-29

MORE AT Google

Good food taste and service, I am visiting for four days for entire food breakfast,lunch and dinner. Food was served by teju and she was polite and caringly serving food. Now by itself I done my breakfast.

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VS STUDIO . 2024-09-22

MORE AT Google

the food and services is really good.And especially "Fish Thava " is highly recommended

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Athul Santhosh . 2024-09-21

MORE AT Google

Liked its unlimited breakfast. Thanks tejaswini for wonderful service

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Amaresh Dhal . 2024-09-21

MORE AT Google

I can't get enough of their breakfast - it's absolutely delicious! The vegan breakfast they serve for £8.99 is a must-try. The flavors are amazing, and the chatni they make is out of this world - it feels like we're transported to India with every bite. I had the pleasure of speaking with a lovely lady named Swetha, who I believe prepares the best breakfast in town. Their customer service during the day is outstanding, although I can't speak for the night. I highly recommend everyone to try their breakfast, especially the vegetarian options. It's a culinary experience you won't want to miss!

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Jinas Edakandan . 2024-09-21

MORE AT Google

I've tried the unlimited breakfast buffet the dishes are really tasty and service is soo good. It felt like the perfect place for south Indian breakfast who would like to enjoy the food alot. I came to knew that they had made the unlimited breakfast buffet to be available all the week. Tejaswini the new buffet handler was doing really great.

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Likhith Sunnam . 2024-09-21

MORE AT Google

I recently had the pleasure of dinning at kerala hut and i say the food was absolutely amazing. Good customer service provided by milan. He is so friendly.

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Devika Manoj . 2024-09-18

MORE AT Google

Food was yummy.. service was so good especially Teju, she was so lovely.

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Shilpa Thomas . 2024-09-18

MORE AT Google

Nice food We experienced the Indian taste after a while Nice service by tejaswi .

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bhargav Chinthala . 2024-09-18

MORE AT Google

The kozhiporotta at Kerala Hut was absolutely delicious! The flaky parotta and flavorful chicken curry were a perfect combination. Milan, the staff member, was incredibly friendly and attentive, making the dining experience even more enjoyable. Highly recommend!

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Sreelakshmi S K . 2024-09-18

MORE AT Google

Nice atmosphere, tasty food especially kizhi porotta, good customer service provided by a malayali staff milan.

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arathy s . 2024-09-18

MORE AT Google

"Hey friends! Just tried Kerala Hut Hotel and the food was amazing! Here's a sample review: "5/5 stars! Service milan at Kerala Hut Hotel was exceptional! Attentive, courteous, and prompt. Made our dining experience outstanding!"

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AjMaL ALi MaRakKaR . 2024-09-17

MORE AT Google

Recently visited to dine in for dinner and ordered kizhi porotta and chicken biriyani. Food was tasty and good service were provided by a malayali staff named milan. Also liked the atmosphere of the restaurant.

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Sandeep G Nair . 2024-09-16

MORE AT Google

Excellent atmosphere and customer service, mainly Thejashvi treated us very well.Beautiful Ambience.

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Muhammed shafeek Machingathodi . 2024-09-16

MORE AT Google

Great ambience &amazing food,Thank you Tejaswi for your awesome service

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Charles Cherian . 2024-09-14

MORE AT Google

I hope this message finds you well. I visited your establishment last night and wanted to take a moment to share my experience regarding the service I received from Andra I really forgot his name sorry . I was very impressed with his professionalism and friendly demeanor. He was attentive throughout the meal and made sure I had everything I needed, . It really made my visit enjoyable, and I wanted to commend them for their excellent service.

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Linoop Devasia . 2024-09-14

MORE AT Google

I really like the service done to us....I will give 4 for service.....but for food I can't even give 1...when I ordered I already mentioned not to add sweetness but the food was sweet.

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Karthik Reddy . 2024-09-12

MORE AT Google

Very good foods.I also suggest to mallussss🤗

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Gowri Shankar . 2024-09-12

MORE AT Google

Food was good and testy And the service done by tejashwini was good

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pruthvi raj . 2024-09-12

MORE AT Google

Unlimited breakfast is a must try, good variety and tasty. Value for money.

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Divakaran Rengaraj . 2024-09-12

MORE AT Google

Recently visited. Tasty food. Especially, kizhi porotta and falooda very tasty.

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Arathy Kumar . 2024-09-10

MORE AT Google

It was a very good experience. We always go in there to have our favourite Kerala items and the service is also good . Abhi is doing a great job there and his falooda is the best .!

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sruthika Manoj . 2024-09-09

MORE AT Google

Food was really amazing and nice atmosphere

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Ann Mary Joseph . 2024-09-08

MORE AT Google

Food quality is good. Staff is very polite. Music playing during dinner is awesome.

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Manoj Bagul . 2024-09-07

MORE AT Google

Food is okay. No neatness. Will not get any drinking water after food. Need to wait for staff to order food

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Sonatta Soby . 2024-09-07

MORE AT Google

take more than 1 hour. I need refund for this

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Jesmi . 2024-09-06

MORE AT Just Eat

I always come to as I feel comfortable coming here amazing food and as always the service is amazing staff are so friendly and always very helpful whenever I need anything someone is always there to help and about the food is always very good my favourite is chicken biryani my favourite staff at kerala hut is Abhi he is always so kind friendly and helpful even if I want to just hangout I feel safe at Kerala hut as I said everyone here is so friendly and helpful

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S MANI A . 2024-09-06

MORE AT Google

Service was very bad and staff was very rude. It's my second time 1 time was good but this time very bad not recommended to any one from my side ...

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abin sajeev . 2024-09-05

MORE AT Google

The waiter Milan was really good. Great Hospitality

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Vaishnav Babu N . 2024-08-26

MORE AT Google

Milan keep going with your awesome service

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Ashli T.J . 2024-08-26

MORE AT Google

Late delivery and got wrong order very disappointed 👎🏻

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Vivek . 2024-08-21

MORE AT Just Eat

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location-icon612 Hitchin Rd, Stopsley, Luton LU2 7UG, United Kingdom
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Really enjoy coming here - really tasty kebabs, shish and full of flavour 😋

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3.8

2507 Opinions

location-iconBridge Street
Portuguese
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I had an awful experience at this Nando’s. While the food was fine, the service was notably poor. Upon arrival, I stood by the door for over five minutes without anyone acknowledging me or arranging a table. Eventually, someone took my name on the list, but it took another 15 minutes before I was finally seated. To make matters worse, I had to place my order online, but the system wasn’t working. After two failed attempts, I went to the counter to order in person. The first time, it was fine I made my main order. And I was attracted by the poster so I went to the counter again for adding that attractive starter. Unfortunately, I ended up being the last in the queue this time only 3 person in total. When it was finally my turn, the staff member walked away to assist another customer with a takeaway issue. The person ahead of me also took an unusually long time due to multiple staff errors. In total, I waited more than 15 minutes just to place my small order. As a result, all my first order had become cold and hard when I back to the table. You can find the evidence in the receipts placing time. This experience highlights poor management and inadequate staff training. As a loyal fan of Nando’s, I was extremely disappointed. I’ll definitely think twice before visiting the Luton branch again.

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3.8

802 Opinions

location-icon399 Dunstable Rd, Maidenhall, Luton LU4 8DA, United Kingdom
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Very bad quality food. Poor customer service. Always missing order. on website different price and at the shop menu is different prices . And they’re too expensive.